From: Barbara P H., Pagosa Springs, CO
Date: Wednesday, July 13, 2016 8:51 AM

A great shopping experience with personal assistance on the phone and plenty of emails to confirm the purchase and track the shipping. The item arrived on time and in perfect condition.

From: Barbara G., Lindenhurst, NY
Date: Monday, July 11, 2016

The following review was posted on Houzz:

The seller was very reliable. Called to let me know when the package was being shipped and package was received two days later. I would buy from this seller again.

From: Lan L., Toronto, Canada
Date: Wednesday, July 06, 2016 7:55 AM

The following review was posted on Houzz:

Hi Garett, Hi Karen,

Below is my review.

I love this tv stand and it is worth Every penny. 5 stars rating.

I was looking for a tv stand and I found China Furniture and Arts on Houzz, but because I am from Canada, I couldn't order anything from Houzz, so I took note of the company name and then found them online. They obviously had way more inventory on their website which made it very difficult to choose which tv stand to go with. After much deliberation I picked this one. Again, because I am from Canada I couldn't order this tv stand on China Furniture and Arts website so I called the store directly. The sales rep Karen was so helpful, nice and kind. She knew exactly what tv stand I wanted. When I told her I was from Canada and needed to ship the tv stand to Canada she didn't even skip a beat, which convinced me that their claim of shipping furniture all over the globe was true. Ordering this tv stand on the phone from Karen was easy, simple and painless. Of course delivery was extra because I was shipping it to Canada and there was customs charges that I had to pay for, but it was worth every penny. The tv stand was packaged so well, it arrived in perfect condition. The tv stand is even more beautiful than how it looks on the website. The craftsmanship of the tv stand is something we rarely see now because we are so use to ikea or ikea like furniture. This tv stand is solid wood and it is heavy. The biggest plus is that it came COMPLETELY assembled! This tv stand is by far the nicest piece of furniture in my home.

From: Loreasa H., Holland, MI
Date: Tuesday, July 5, 2016

The following review was posted on Houzz:

I ordered this beautiful console table on 6/22 and received it on 7/5. It was package extremely well to avoid damage. It was perfect when we unwrapped it. They even gave me a phone call to confirm the delivery address. Even though I had to unwrap the table from a wooden crate on a pallet, my husband and I, both 66, managed very well and carried down stairs to our unit. The quality of this Ming console table is superb and the packaging, service, and team of Garett Tam & Karen Su is over the top great!!! Thank you for hassle free furniture buying over the Internet!!!! Lori H

From: Claire J., Escondido, CA
Date: Thursday, June 30, 2016

The following review was posted on Houzz:

The statue is gorgeous. It arrived very well protected, wrap within wrap... within wrap, so it was assured that the delicate details of this statue arrived intact. There are no flaws in the craftsmanship, either in the statue or the stand; the ceramic glaze and detailed porcelain is flawless. The company called immediately after I ordered to confirm that they had the correct postal shipping address, so their customer service was spectacular. The face of Kwan Yin is serene. The dragons are beautifully shaped. The photo shows you what she looks like in front of a mirror so you can see what she looks like from the back as well. Gorgeous!

From: Sandra B., Marysville, VA
Date: Friday, June 17, 2016 3:04 PM

Karen,

The stool arrived on the earliest possible day and we love it! It is perfect for the purpose of a small end table.

Fits between the two chairs. As soon as we get a piece of glass cut to protect the top, it will fit two coffee or tea cups nicely.

We will recommend you to friends and rate you on Amazon.

Sandra B

From: Dorothy W., Chapel Hill, NC
Date: Sunday, June 12, 2016 6:26 PM

recently I purchased a rosewood dresser from you
It is beautiful; elegant and holds a lot. The finish glows and all the drawers slide easily
I am very happy with it. Thanks

From: David H., Los Altos, CA
Date: Thursday, June 09, 2016 5:45 PM

We are quite pleased with the quality of the chest we bought. Fit and finish are excellent [...] Additionally, customer service was great organizing delivery around our vacation.[...] The men were quick and courteous [...]
Thanks,
David

From: Lauren B., Crystal Lake, IL
Date: Thursday, June 09, 2016 12:12 PM

Dear Garett and China Furniture and Arts:
Yesterday I received my order from you and I could not be more pleased with my darling and beautiful new tea table with stools. It is more lovely in person and I am going to design the whole room around it!! I love it and hope to make a trip to visit your actual store and show room very soon. The delivery was exactly on time and the driver was so helpful and knowledgable. He carried everything in for me and made sure it was perfect. I will be a repeat customer for sure.

From: Ken N., Evans, GA
Date: Thursday, June 09, 2016 7:00 AM

Extraordinary service and wonderful products: very well made wooden cabinet and elm bed. Great value and very rapid delivery and setup.

From: Mercedes I., Orlando, FL
Date: Wednesday, May 25, 2016 9:46 AM

I was very pleased with my dining room purchase from China Furniture Online, and am not surprised this company won "Best of Houzz 2016" for excellent customer service! It was my first time to order from them, and I was a bit anxious buying online. From the start, Ralph fully described the product assembly and quality as well as packing procedure and shipping options. I chose the 'white glove' service, and it is worth the extra money! Once the order was placed, I received confirmation and tracking via email with photos of the packaged and crated product. When it arrived 2 weeks later, I was glad to see the exact crate being delivered as I knew it had been inspected and untouched since the shipment left the warehouse. My dining set is gorgeous, and adds elegance to my new house. I can't say enough good things about this company's reputation and care they put in to every piece. I received excellent quality rosewood furniture, with supporting bars for strength, and the cushions and glass top all contribute to making this a showpiece in my home. I know we will enjoy it for years to come. Thank you so much, China Furniture & Arts!

From: Colleen N., Naples, FL
Date: Friday, May 20, 2016 10:11 AM

Hi Everone:

Loved the service from your company and I LOVE my new table. Great mix of modern and contemporary and really beautifully made. I changed my mind about the first table I ordered and switched to this one and the customer service couldn't have been nicer or more helpful.
Thank you,

From: Marie Anne B., Morristown, NJ
Date: Friday, May 20, 2016 8:02 AM

The table is beautiful, the communications with China furniture about delivery was great, and the packing for the long shipment was terrific.

From: Linda B., Banks, OR
Date: Tuesday, May 17, 2016 11:08 PM

Hi, I love my Ming cabinet and was so impressed with the packing- not a scratch!
Thanks,
Linda H

From: Yifeng Z., Carlsbad, CA
Date: Tuesday, May 17, 2016 6:29 PM

We love this classic and traditional Ming Chair set for its simple but elegant design. From Mainland China to America, it is always our favorite and the symbol of Chinese culture and history in our hearts.

From: Deborah S., Chicago, IL
Date: Friday, May 13, 2016 6:29 PM

I love the timeless beauty and serenity of Chinese furniture. We have purchased pieces several times over the years at China furniture in Westmont. The quality of their pieces is exceptional. We continue to enjoy them and get compliments from our guests on how lovely they are. We would not hesitate to recommend them to anyone wanting beautiful, quality furniture or art.

From: Paula H., Audubon, IA
Date: Tuesday, May 10, 2016 6:44 PM

[...] We absolutely love the Rosewood Longevity Design Sideboard!!!! [...] My decorator also cannot say enough wonderful words about the quality of this product. As well as my husband and myself--we appreciate the quality of the products you have and the care and packaging of the shipping. On this product we opted for the white glove delivery and cannot say enough about the company and the service for uncrating the sideboard. We have ordered several items from your company and I have recommended your company. We have friends in California that have purchased Chinese furniture it it has not been the quality that your company offers. [...]

Sincerely,

Paula H

From: Barbara B., Fox Lake, IL
Date: Monday, May 09, 2016 2:16 PM

I love my 2 end tables, my coffee table, night stand and lamp. It is gorgeous. Nikko was a great salesman. When I am ready I will be back for more.
I love your store.

Barb

From: Krystal H., Houston, TX
Date: Thursday, May 5, 2016 9:21 AM

Communication was immediate, reliable, and pleasant. Product is as described and fits in my space just as intended. Great experience

From: Barbara L. C., Temple Terrace, FL
Date: Wednesday, May 4, 2016 1:25 PM

The cabinet is absolutely beautiful! Fantastic design, excellent craftsmanship and superior quality. Responsive customer service! I am very pleased!

From: Maureen B., Oakland, CA
Date: Tuesday, May 03, 2016 6:04 PM

Piece arrived packed well & in perfect condition. Picture is forwarded so hope it comes through.

From: Raymond M., Switzerland
Date: Monday, May 02, 2016 8:52 AM

Dear Lili Chou, Karen Su and Garett Tam

The pedestal has safely arrived at our home in Switzerland. It looks really great with our Chinese vase on top. Thanks again for your help!

Kind regards

Raymond M

From: Kirk K., Henderson, NV
Date: Thursday, April 28, 2016 1:44 PM

Hi lili wow hat can I say we are very happy with the new table and corner cabnet it was packed very well for the very long trips I was very happy worked with us [...] from china it may have been a long road but it was well worth the wait we look forward to getting the next thing its been great working with Lili Thank you hope to talk with soon

From: James H. R., Greenbank, WA
Date: Monday, April 25, 2016

Arrived as scheduled. No visible damage when received. Shipping crate/packaging very sturdy, and when opened, the console was in perfect condition. It is perfect for the intended location. [...] Communication from company excellent. Would recommend this product.

From: Marshall R. R., Simpsonville, KY
Date: Saturday, April 23, 2016

This is perfect! Workmanship excellent. Delivered as promised and well packaged.

From: Doris J. M., Montgomery, AL
Date: Thursday, April 21, 2016

I have ordered several items from China Furniture, all received in immaculate condition. Didn't have to worry about assembling any of the larger pieces I've bought. Excellent company to do business with.

From: Jack W., Oceanside, CA
Date: Tuesday, April 19, 2016 6:30 PM

Thanks Garett,

Everything is wonderful both cabinets are awesome. The tall cabinet complements our original furniture so well.[...]

Thanks again,

Jack

From: Susan M., Peoria, IL
Date: Monday, April 18, 2016

This piece of furniture came wrapped so beautiful on the day we received it! Not one flaw was found and I love it in my living room. I would buy from them again!!

From: William C., Tucson, AZ
Date: Monday, April 18, 2016 11:55 AM

Excellent product that was properly packed and professionally delivered. The product description (both on-line and by e-mail contact), was very accurate, and helpful. This was a very enjoyable transaction for me.

From: Robert G. C., Cordova, TN
Date: Wednesday, April 13, 2016 6:58 AM

The quality of this media cabinet is unparalleled in today's marketplace. Most media cabinets that you buy today are "furniture in a box" that you put together... It has that cheap cardboard backing that you nail on and perforations for the cord cutouts... Not this! The piece comes fully assembled and packed VERY well. It's back is made of real wood (like the rest of the cabinet) and you have the option of having China Furniture Online cut out the holes or, you can choose to do like I did, and cut the holes yourself! This allows you to only have the holes as big as you need and exactly where you need them... Not where some marketing firm told the manufacturer that they should be!!! This was a real +. It is really good looking as well.

The service I got from China Furniture was awesome and I will not hesitate to order from them again! [...]