Returns Policy | China Furniture Online
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What is your return policy?
30 Days Money Back
Take an entire month to live with your purchase to decide if it's right for you. All orders may be returned for a 15% restocking fee up to 30 days after the order is delivered. To return an item, simply contact us to obtain a RMA number. Returns without a RMA number will not be processed.

We cannot accept returns for custom/special ordered merchandise.

How do I make a return? must approve all returns with a RMA number. Simply contact us to obtain a RMA number. Returns without a RMA number will not be processed.

Returns must be made within 30 days after the order is delivered and are subject to a 15% restocking fee. Return shipping arrangements and costs are the responsibility of the customer. Returns without the RMA number and not in original condition and original packaging will not be processed or will be assessed an additional fee at our discretion. Please note, the items must be returned within 15 business days upon issuance of the RMA number. Customer assumes liabilities and is responsible for costs incurred for unauthorized returns. 

What is your refund policy?
Refunds for returned merchandise will be equal to the cost of the merchandise returned minus the original shipping charge and a 15% restocking fee. Refunds will be issued if and after the returned merchandise arrives at our warehouse undamaged and in its original condition and packaging.

Deposits for custom/special orders are non-refundable.

Purchases of eGift Cards are non-refundable.

In the event that a return is issued for a puchase made using an eGift card, the refund for that return will be issued back to the eGift card that was used to make that purchase.