From: Barbara C., Fort Myers, FL
Date: Tuesday, 10/22/2013 10:15 AM

Dear Lili,

our chest arrived yesterday safe and sound. the delivery men were efficient and prompt.

I don't know how to tell you adequately how much I appreciate your wonderful service, not only on this order but on all of the business we have done with you. i'm so glad I found you. if you ever need a testimonial or recommendation, just give us a call.

thanks, again.,

barbara

From: Ellen W. G., Portage, PA
Date: Wednesday, 10/16/2013 3:46 PM

Hi Eric,
The chairs are beyond beautiful and match 2 other pieces I have in my dining room. The service from ordering to the delivery was superb and I wouldn't hesitate to purchase from your company again.
Best Regards,
Ellen W. G.

From: Katrina T., Suffolk, VA
Date: Wednesday, 10/16/2013 1:43 PM

Mr. Contreras,
My experience with China Furniture and Arts was the best I have ever experienced with any supplier.!! Customer service responded immediately to any questions I had about their products and offered suggestions and/or substitutes.

The furniture was packaged extremely well, not a stratch to be found. The dining room set I ordered is gorgeous, see attached. I will definitely order from your company again.

Thank you!!!

Katrina S. T.
A very satisfied customer!!

From: Gloria S., Stuart, FL
Date: Friday, 10/11/2013 1:19 PM

Dear Erik,
My Oriental Desk and Chair arrived on time, and I love it. Thank you for keeping me posted while they were in route. Your Company did a superb job. Gloria S.

From: Larry A., Bakersfield, CA
Date: Friday, 10/11/2013 12:21 PM

I received yesterday two Chinese figures depicting musicians. They are absolutely marvelous and arrived in perfect condition. Thank you for the good service and the fine merchandise.

From: Ted & Jeanne K., The Villages, FL
Date: Monday, 10/07/2013 11:47 AM

Dear Erik

We received our shipment of end tables on Friday and just wanted to let you know how happy we are that the shipment arrived in very good order. No apparent damage occurred and when unpacked, we were giddy with envy at the quality of the product we had purchased. It exceeded our expectations.

We would not hesitate to recommend your company to all of our friends.

Ted and Jeanne K.

From: June H., Stovall, NC
Date: Friday, 10/04/2013 10:13 AM

Hey,...I know I am good hands...thank you so much for all your help. I love China Furniture Company and the customer service staff. All of you collectively are outstanding in service. China Furniture makes other companies pale in comparison. I was very fortunate to find you all. Wonderful! Thank you so much.

I think your company was just a perfectly fabulous find. Just beautiful.

I love my replacement cabinet [...] There is a quality in your company that outshines others.
Outstanding customer service is always available and impressive.
Please pass this on to your managers. You and Lili and Karen have been terrific. Thank you so much for all your help. I couldn't have asked for better customer service.

Everyday, I look at a lot of web sights and search continuously for Asian furniture and accessories, which is very difficult to find in our area. I have loved Asian style all my life and your store is such lovely quality. Wonderful.

From: Guo Chen L., Salt Lake City, UT
Date: Tuesday, 10/01/2013 11:58 AM

We are very happy for the furniture purchased. It looks great!
Your service, packing and shipping all are excellent. Specially thanks to Ms. Lili Chou 's warmly and knowledgeable service. We'll introduce your company to friends

We may buy more in the future. Hope there are some bonus for old coustomer.
Thanks.

From: Bruce L., Plano, TX
Date: Tuesday, 10/01/2013 9:28 AM

Great piece! Fits my needs perfectly. Sales and service accurate and professional. Thank you very much.

Regards,

Bruce L.

From: Mina O., New York, NY
Date: Friday, 9/27/2013 10:59 AM

[...] I attached some pics of the sideboard with the TV cabinet (yes the bike is slightly in the way) and the dressor so you could see what they look like [...]all-in-all it looks completely stunning. We have decorated the entire place to match this furniture. [...]

Mina

From: Sandie J., West Linn, OR
Date: Wednesday, 9/25/2013 5:59 PM

I have to tell you that while we waited a very long time to receive the cabinet that we ordered, the experience turned out to be a pleasant one. The upgraded delivery service was so nice, and the delivery guys were the absolute best! We thank you for that, and we just love our new cabinet, which is of a quality that meets or exceeds expectations.

Thank you,
Have a super day
Sandie

From: Barbara C., Palm Desert, CA
Date: Saturday, 9/21/2013 9:44 AM

Miko, Karen and Garett,

[...] I can't say my iPhone takes the best of photos, but I thought you might like to see where the unit is. It seems small in the photos, but actually, the size is perfect. I can open the doors, and the person sitting at the end of the table can easily get in and out of their chair.

Thanks again for your perseverance. I love both pieces, and have referred your company to a friend who has also been searching for that "perfect sideboard".

Barbara

From: Judy P., Greeley, CO
Date: Friday, 9/20/2013 5:14 PM

We love our Tansu chest. We are going to place it in our soon to be remodeled bathroom. The bathroom will have a Zen-like look and this chest will be the perfect place for extra storage. It is very sturdy and is above even what we expected.
Judy P.

From: Katheryn W., Half Moon Bay, CA
Date: Tuesday, 9/17/2013 11:30 AM

Eric, The wait is worth the purchase ... I can not begin to explain how painless you and your staff made this purchase ... The tansu is exactly what I have always wanted for my living room . I live in the bay area in Northern California and have looked for the last three years at Tansu step chests .. Not only is this piece of furniture perfect , but it is custom made and you can not beat the price ...Thank you Eric ! You are the Bomb ! K W. Half Moon Bay California

From: Jim D., New Iberia, LA
Date: Saturday, 9/14/2013 3:55 PM

The furniture and the delivery was exceptional. I would buy from you again.
Thanks Jim D.

From: Norb & Marilyn K., Strongsville, OH
Date: Wednesday, 9/11/2013 7:16 PM

The furniture is absolutely beautiful! The delivery men--Pedro and Angel--were perfect and very nice.
We will recommend you highly.
Drs. Norb and Marilyn K.

From: Harriet S., Massapequa Park, NY
Date: Wednesday, 9/04/2013 11:46 AM

It was a pleasure dealing with your company. The table came flawless and exactly when expected. Garret, my salesman was professional and courteous as well as extremely helpful in assisting me with my purchase.

I will recommend China Furniture and Arts to all my friends. It's so rare to deal with a company of such excellence in this day and age. Kudos.

Harriet S.

From: Kathleen C., Naples, FL
Date: Monday, 8/26/2013 1:05 PM

Thank you so much, received our order, beautiful, and you make it so easy to order on the internet.

Thank you again,
Kathleen C.

From: Pamela H., San Francisco, CA
Date: Friday, 8/23/2013 2:57 PM

We were very pleased! The packing job was great!
Pamela H.

From: Raymond P., Kirkwood, MO
Date: Friday, 8/23/2013 9:05 AM

It is a pleasure to do business with you. The process was well taken of and the salesperson was very professional.

Raymond P.

From: Ying D., Allen, TX
Date: Sunday, 8/18/2013 4:56 AM

Hello, Lili,

I got the dining set. Beautiful quality furniture and flawless delivery.

I love the glass top, the cushions, and the lamp. [...]

Thank you so much.

From: Jacques P., Santa Rosa, CA
Date: Wednesday, 8/14/2013 8:00 PM

I was very please by your service and all the follow up.the product I bought was beautiful.i was very impress by the way it was packaged.in over all I will give your guys a 10.i definitely will consider buying again from your company.

From: Aloysha K., New York, NY
Date: Tuesday, 8/13/2013 3:19 PM

I purchased a chest from your Company and am so satisfied not only with the product but with the service, and professionalism I experienced. I have and will continue to refer your company to friends and business associates. Thank much it has been a pleasure.

From: Elaine D., Houston, TX
Date: Monday, 8/12/2013 10:33 AM

Dear Eric,

We are very happy with the coffee table we purchased from China Furniture and Arts. It arrived in perfect condition and met all our expectation. Lili made the experience of ordering very easy and actually fun. She exhibited the perfect combination of friendliness, knowledge and professionalism. I look forward to receiving the headboard we ordered and to future dealing with China Furniture and Arts. Thank you again.

Regards,
Elaine D.

From: Betsy S., Seminole, FL
Date: Wednesday, 8/07/2013 4:02 PM

We have bought a table, desk,buffet,and a stand. I would tell anyone the quality of the product you sell is top. We will be back. New chairs maybe!
Betsy

From: Avelino D., Sanford, FL
Date: Wednesday, 8/07/2013 2:16 PM

Dear Erik,
I received the merchandise in very good condition. Not a single scratch. Delivery company was very prompt. Thank you.
Avelino

From: Julie T., Sanger, CA
Date: Wednesday, 8/07/2013 12:53 PM

My Longevity Rosewood desk and jewelry box arrived yesterday in perfect condition. I am most pleased with both items. Thank you. Julie T.

From: Evelina C., Des Moines, IA,
Date: Wednesday, 8/07/2013 11:54 AM

I received the furniture in good shape. Truly beautiful.

From: Pat V., Glendale, NY
Date: Tuesday, 8/06/2013 6:13 PM

it was a pleasure doing business with your company....well organized and efficient and well worth the wait for this custom design I purchased. I will surely be doing business with you again in the near future.

I also might add the delivery service was outstanding, having the opportunity to schedule the date/day I required was refreshing and the early delivery timing made my day

Thanks again.
/Pat

From: Gloria R., Kapaa, HI
Date: Saturday, 8/03/2013 3:43 PM

Dear Miko,
The cabinet arrived on Thursday. Delivery team did a great job and placed it just where I wanted it with no mishaps. The cabinet is beautiful and arrived in perfect condition. I am enchanted with it. Thank you and all the China Furniture staff for your help with all my purchases. I am attaching a picture.
Best,
Gloria

From: Monica R., Queensbury, NY
Date: Friday, 8/02/2013 9:13 PM

wonderful product and packed professionally! we have ordered other iterms from this website-very reliable and honest. Thank you!

From: Pat V., Glendale, NY
Date: Friday, 8/02/2013 7:23 AM

Lili & Niko
Just received table....it is stunning! I truly love it[...] thank you all so much for your help, concerns and assistance with this order....it was a pleasure doing business with you and your company....well organized and efficient and well worth the wait for this custom design... Take care...I will surely be doing business with you again in the near future.

/Pat

From: Jim H., McKinney, TX
Date: Thursday, 8/01/2013 12:46 PM

The jewlry cabinet and plant stand we ordered is beatiful. It arrived on schedule. Packing was outstanding.[...] I will likely re order other items and will definately recommend to others.

From: Dolores H., Grosse Pointe, MI
Date: Thursday, 8/01/2013 11:42 AM

Oh, Erik, I am so happy with the delivery and with the server. It's gorgeous and is a perfect match to the table and chairs I already have. Now all I need to do is fill it. Please tell Lili how pleased I am with it. Regards, Dolores H.

From: Helen T., Allentown, NJ
Date: Wednesday, 7/31/2013 10:20 AM

Hi Erik,

I just love the Asian chest that I ordered and I would not hesitate to recommend you. It arrived in perfect condition and looks great in my foyer.

Helen

From: Susan R., Brooklyn, NY
Date: Monday, 7/29/2013 5:24 PM

THE COFFEE TABLE THAT I ODERED IS EXACTLY WHAT I HAVE BEEN LOOKING FOR FOR SEVERAL YEARS. I LOVE THE COLOR AND DESIGN. [...]

THANK YOU, SUSAN R., BROOKLYN, NEW YORK

From: Judy R., Greendale, WI
Date: Friday, 7/26/2013 1:58 PM

Hi Karen,

My beautiful tea table with stools were delivered today!!! Hooray! Just in time for friends to come over tomorrow to celebrate my husband's birthday! I rearranged my family room to accomodate and compliment my other tea set! Your furniture and accessories are just gorgeous in my home. Even the deliverymen admired the tea set!!

Thank you so much for the excellent customer service and quality furniture to all at China Furniture & Arts. My regards to you, Garett, Lili & Miko! It's great doing business with you!

Warm regards,

Judy R.

From: Jeff B., New Bern, NC
Date: Friday, 7/26/2013 8:21 AM

Received my order yesterday and both I and my wife are very pleased. The success of this last transaction led us to explore your site in greater depth and noted with interest your rosewood offerings (according to my wife we will be revisiting your site soon). Even more impressive, I think, was the transaction process. I believe you have set-up a customer-friendly electronic response system that other companies would do well to incorporate into their business practice. My thanks and appreciation to all involved. -- Jeff B.=

From: John G., San Rafael, CA
Date: Thursday, 7/18/2013 6:33 PM

I wanted to write to you to let you know how happy I am with the file cabinet I received today from you. It is absolutely beautiful, and a fine example of superior craftsmanship and design. I could not be more pleased. Also, the delivery service was superior. They were helpful and professional, and the item was packed with great care. Just getting the cabinet out of the box and packing material was a major project, because of the exceptional job they did of wrapping the item for shipment. Thank you so much. I will definitely be ordering from you again.

Best regards,

John H. G.

From: Marlene W., Wake Forest, NC
Date: Thursday, 7/18/2013 5:50 AM

I finally received the beautiful rosewood coin table and it is lovely. Thank you.

From: Sue L. & Ron Z., Charlevoix, MI
Date: Thursday, 7/11/2013 11:03 AM

Hi Miko - thought you might like to see the cabinet on the wall. We're pleased. Thanks, Sue L. and Ron Z.

From: Corlis G., College Park, GA
Date: Monday, 7/08/2013 11:53 AM

The pagoda curio is more beautiful than I imagined. It was well packed. Everything was intact. I love it, love it, love it. It is just gorgeous. I'll probably purchase more merchandise in the near future. Thanks!

From: Kajo S., Port Orange, FL
Date: Saturday, 7/06/2013 9:12 PM

Dear Erik,

This is my third purchase of Chinese furniture in addition of other arts. . Each time I am very happy to receive them. I have never been appointed. Everything which was displayed on the Internet was exactly what I received. The furnitures were perfectly packed to ensue no damage. Recently I had a problem with my desk chair, immediately I got all the help I needed. Your company immediately offered to replace the chair. All the staff members with which I dealt, were extremely helpful, especially Lili Chou went the extra mile. Anybody who want to buy Chinese furniture I recommend to buy it from China Furniture and Arts.

Regards Kajo S.

From: Cathy K., Oklahoma City, OK
Date: Friday, 6/28/2013 9:22 AM

Beautiful bench, better than described - arrived safely with no dings or scratches Thank You, Cathty

From: Judy R., Greendale, WI
Date: Friday, 6/28/2013 8:56 AM

Stunning, just stunning!

The Mother of Pearl table with four matching stools is so beautiful, I can't take my eyes off it! Although the website picture was impressive, seeing it is unbelievable!

The black lacquer finish, gold accents and "mother of pearl" decor are impeccable.

The furniture came meticulously wrapped with great care. That was impressive too!

Everything I have ordered from your website, from pillows to furniture, is quality "Asian artwork".

It was my pleasure to meet Miko and Lili last month with my "first time" visit to their gorgeous showroom. It was well worth the two hour trip from Wisconsin in the pouring rain!

Thank you again, Miko, Lili & Garret for your great customer service and quality "China Furniture & Arts"!

Best wishes & continued success,

Judy R.
Greendale, Wisconsin

From: David A., Oak Harbor, WA
Date: Thursday, 6/27/2013 6:31 PM

The seat cushion arrived today. It is beautiful. Thank you.
Cheers,
David

From: Lindy H., Boise, ID
Date: Wednesday, 6/26/2013 3:55 PM

With some hesitation, we decided to order a Tibetan cabinet online. I truly appreciated the personal service, including the adjustment to the shipping schedule to fit my vacation plans. The piece arrived in perfect condition and looked exactly like the photo online. The deliverymen (who were contract workers) said they had never seen a piece better packaged for shipment - protected by padding, styrofoam, cardboard, plastic, and "fragile" stamps everywhere. Thank you so much for a beautiful piece and for a first-class experience.

Lindy H., Boise, ID

From: Janet M., Kirkland, WA
Date: Wednesday, 6/26/2013 1:01 PM

I purchased the Bombe Style Vanity Cabinet in gold. It is FABULOUS! It has beautiful carving around the base, but to my surprise it also has raised carving on the panel paintings. Just exquisite. The knobs are beautiful and the drawers are fully functional because of intricate cut-outs inside to accommodate the plumbing. I also had to have it modified to accommodate a granite counter to match my wallpaper and to fit a hand-blown glass vessel sink. The staff at China Furniture and Arts, said "no problem" and modified the entire top of the cabinet for just a small fee. They also delayed shipping for several weeks to accommodate my needs and it arrived the day I was ready for it. The product is beautiful and beyond my expectations, and the service was very professional. I will shop their items again soon. Kudos to all of the staff at China Furniture and Arts!

Janet

From: Barbara C., Fort Myers, FL
Date: Wednesday, 6/26/2013 10:24 AM

this morning I sent a thank you to garrett tam. it contains my comments about the wonderful service and products I received from china furniture and arts. they went above and beyond the necessary. too, the packaging was fantastic. not a word of complaint here. i'll recommend you to my friends and will continue to shop with you. wish you carried rugs!