From: Richard E., Pleasant Hill, CA
Date: Tuesday, June 30, 2015 6:01 PM
Garett, Yang & Karen,
Just a quick note of appreciation and a big Thank You. The table has arrived and is in its new home in our living room. My wife will be very happy when she arrives home. Your service and follow up is outstanding.
Best Wishes!
Richard E.
From: Pamela W., New York City, NY
Date: Monday, June 29, 2015 7:30 PM
Delivery went perfect. The men were very careful and cautious with my things. Also very neat and helpful. The pictures go around the room in order . I am happy with both pieces.
Thank you.
Pamela
From: Christopher R., Henderson, NV
Date: Friday, June 26, 2015 11:41 AM
Garett,
It's an absolutely beautiful piece of furniture. My wife is in Hong Kong this week visiting her sister, she will be quite surprised and pleased when she returns and sees the new rosewood media cabinet. Your customer service is excellent, we will be making purchases from you in the future.
Regards,
Christopher R.
From: Denny W., Hialeeh, FL
Date: Sunday, June 21, 2015 3:47 PM
Hello Miko, attach a photo of cabinet, it came very Package and no damage, it is a very beautiful piece of furniture that we will enjoy for years....Thank You very Much and nice dealing your company...
Denny W.
From: Gabriele A., St. Petersburg, FL
Date: Friday, June 19, 2015 3:43 PM
I HAVE BEEN PURCHASING FURNITURE FROM THIS COMPANY SINCE 2011. I AM EACH TIME SURPRISED ABOUT THE BEAUTY AND THE EXCELLENT CRAFTMANSHIP OF THE FURNITURE. THE SERVICE OFFERED BY THIS COMPANY IS OUTSTANDING. THE DELIVERY DEPARTMENT IS ON TOP OF EVERY SHIPMENT MAKING SURE THAT YOUR ORDER ARRIVES ON TIME. I WILL DEFINITELY CONTINUE DOING BUSINESS WITH CHINAFURNITURE ONLINE. I AM IN LOVE WITH EVERY PIECEI BOUGHT FROM YOU!!! THANK YOU,
GABRIELE A.
From: Karen T., Brooklyn, NY
Date: Wed 6/17/2015 5:01 PM
I am happy w/ my cabinet. I tried 1/2 dozen ways to send you a pic & write a testimonial but I guess I'm not clever enough. You were very diligent about delivery & my cabinet was well packed, delivered on time. It is sturdy, attractive & strong. I like it & im glad I got 10% extra off. I think you are a good company & I would recommend you & use your company in the future. Thank you
Dr. Karen T.
From: Jamie D., Forestville, CA
Date: Tue 6/16/2015 7:43 PM
Dear Lili,
I don't have the time to leave general comments, but I do want to thank you personally. I left a message with the individual that answers your phone earlier today. The message I wanted delivered is that our furniture finally arrived, with Garrett's help, and it is exactly to our specifications. The two pieces are in perfect condition and it look beautiful in our home. The quality of your furniture is well worth the wait. As I said before, I especially want to thank you for your superb customer service through all of these long months.
Be well, Jamie
From: Kim S., Shepherdsville, KY
Date: Sat 6/13/2015 1:41 PM
I received my stools last week. They are perfect. Deep rich color red and built very sturdy. Very comfortable to sit on. Love the stools,
From: Hanlie V., Chicago, IL
Date: Sat 6/13/2015 1:17 PM
Lili at the shop was helpful and professional without being overbearing. The selection at the shop is amazing and the quality good. The order process was slick and easy. She accommodated a change in my order with grace.
Someone called to check the delivery time and the delivery arrived on time. The delivery staff were courteous and helpful.
I will certainly recommend China Furniture & arts and will shop there again.
Hanlie V.
From: Wendy W., Burbank, CA
Date: Fri 6/12/2015 3:44 PM
The chair arrived yesterday in excellent order. It is a beautiful
addition to my bedroom.
Thank you very much for your help.
Wendy
From: Michael M., New York, NY
Date: Tuesday, June 09, 2015 9:29 PM
I just got my cabinet last week and I couldn't be happier with it. It was a long wait (almost 3 months) but it was well worth it. It is extremely well-made and incredibly attractive. This is the second item I've purchased from ChinaFurnitureOnline and I'm as happy with this as I was of the first. I look forward to enjoying these items for years to come and hope someday to purchase more furniture from ChinaFurnitureOnline in the future.
Michael M.
New York City
From: Sam W., San Diego, CA
Date: Thursday, June 4, 2015 3:46 PM
Karen and Lillie,
Received beautiful dining room set!
Perfect condition, they set up as well.
Here are pictures. It matches my existing
smaller set which is now in the dinette room.
My heart to yours for making this happen
Blessings,
Sam
From: Tracie W., Minneapolis, MN
Date: Thursday, May 28, 2015 3:29 PM
Thank you - the artwork is spectacular in our home (such incredible workmanship and detail) and the delivery was great (arrived well-packaged and safe)!!!
Attached is a photo.
Tracie
From: Denyse H., Southington, CT
Date: Thursday, May 28, 2015 6:01 AM
I absolutely love my new cabinet I received from you...I also bought a china cabinet from you a while ago and couldn't wait to order another piece of furniture from you. They are beautiful and I am attaching a photo of both of them.
Thank You very much.
From: Anne T., Rio Vista, CA
Date: Wednesday, May 21, 2015 7:47 AM
I received this today and it is even more beautiful than the photo. It came in good order in less than a week and was extremely well packaged. I am very satisfied with my purchase and with Houzz.
From: Angela M., Astoria, NY
Date: Wednesday, May 20, 2015 8:47 PM
Dear Miko,
The furniture is great, the chest of drawers is beautiful. So is the bed and the night stands. It was worth the wait. Hope all is well with you and business is good
Good Wishes to You
Angela M.
From: Caroline W., Farmington Hills, MI
Date: Wednesday, May 20, 2015 5:09 PM
The Mahjong table and chairs are beautiful! The quality meet my expectation.
Best,
Caroline W.
From: Eugene C.G., Columbia, SC
Date: Wednesday, May 20, 2015 4:56 AM
Our Tansu media chest arrived in perfect condition . The quality and appearance of the chest exceeded our high expectations. We would not hesitate to order with you again. Communication and response was thorough and fast . Everyone we talked with or e-mailed at China Furniture was very knowledgeable and helpful. Thanks for a great shopping experience.
From: Karen H., Houston, TX
Date: Tuesday, May 19, 2015 4:59 PM
Hi Miko-
We received our cushions last week and we really, really like them! You were right about the four seasons flower design and the color. The color is exactly what I was wanting. They look so nice. Thank you so much for following up with me on this original back-order and for talking with me about the look I wanted. I will definitely keep your company in mind, should I have a need for a product you can provide. Thank you!
This review is provided by amazon.com:
5 out of 5: "The seller contacted me to check that I understood that the stand pictured was not included with the pot. (This was also noted in the description). The caller was helpful and not at all pushy. The pot arrived nearly a week ahead of its estimated date of delivery. It is even nicer than its picture and was extremely well packaged. "
Jeannine G., May 19, 2015
This review is provided by amazon.com:
5 out of 5: "This Japanese Farmers outfit is beautiful. It was much larger (actual Size). Mint condition. We had a an empty wall space because we collected hats from all over Asia and I could not anything to blend with or find original Asian hats. This topped our beautiful collection. I will most definitely order from this company again. My husband was stunned and happy. Thank you. "
Denise R., May 7, 2015
From: Doris and Bob B., Bonita Spring, FL
Date: Saturday, May 02, 2015 1:07 PM
All the pieces arrived in excellent condition. They look beautiful! From Illinois to Florida arrived in excellent condition.
From: Peter R., Stuart, FL
Date: Friday, May 01, 2015 8:58 AM
Karen
Thank you for all your help with this great piece of furniture.
It is very well made and finished and compliments my other pieces from you. It arrived in perfect condition due to really great care in packing for its long trip! I would highly recommend China Furniture to anybody that wants beautiful oriental furniture for their home.
Sincerely
Peter
From: Kathleen G., Summerville, SC
Date: Wednesday, April 29, 2015 5:22 PM
Love how this piece fits in our hall entry way! Thank you for your customer service. From beginning to end, you were there for me!
Kathy
From: Cathy H., Sylvester, GA
Date: Wednesday, April 22, 2015 1:37 PM
I am so happy , the furniture is beautiful, we unpacked everything last night and someone is coming tomorrow to help us lift everything.
This review is provided by amazon.com:
5 out of 5: "Very delighted with my experience from this seller. Item is just as shown. Would recommend this seller to friends and family! "
M. E., April 22, 2015
From: Jai L., Highland Park, IL
Date: Saturday, April 18, 2015 3:55 PM
Here is my review
Great service. On- time delivery - friendly service and the furniture was out of this world in quality. It will be a great addition to our home. My wife Joy and I are very happy with your company.[...]
Jai L.
From: Pilar M., Georgetown, TX
Date: Saturday, April 18, 2015 9:49 AM
My original headboard order arrived quickly, but unfortunately it was damaged in transit. The damage occurred when the transit company altered the original packing. I called customer service/shipping when it arrived and they handled it professionally and quickly right over the phone; helping me fill out the paperwork for an easy refusal of package. They then contacted me right back for getting a second piece sent out. Everything I have ever ordered has been very well packed and protected in shipment. I have been impressed with the care taken with each piece of furniture. My second headboard was shipped right away and arrived in perfect condition. As always, the piece is very well made and looks beautiful. I'm extremely happy with customer service and the shipping department as well as Miko in sales. He is a pleasure to work with and is always very helpful. I highly recommend China Furniture and Arts for beautiful and well made asian products.
This review is provided by amazon.com:
5 out of 5: "The communication and service from this company was excellent. I received an email immediately after ordering and a phone call to explain the delivery process options and approximate timeline for delivery. They continued to follow-up by phone through and after the delivery. I would definitely order from this company again. "
Lola W., April 9, 2015
This review is provided by amazon.com:
5 out of 5: "[...] The packaging was AWESOME! Very well done & reinforced so that in NO way would this be damaged in shipping. Beautiful piece as well. I bought it for a meditation altar & it's going to work perfectly! Thanks! "
Jennifer D., April 4, 2015
From: Carol H., Sacremento, CA
Date: Wednesday, April 01, 2015 10:53 PM
The following picture features furniture from China Furniture & Arts and was submitted by one of our loyal customers.
From: Maria C., Visalia, CA
Date: Wednesday, April 01, 2015 7:29 PM
Miko, I am sending this email to let you know how very pleased I am with my recent purchase. This was my first purchase with your company and look forward to future purchases. I have attached two pictures and how wonderful my oil painting looks over my bed in my master bedroom.
Thanks for your help. I appreciate it.
From: Anne T., Rio Vista, CA
Date: Sunday, March 29, 2015 10:22 AM
Hi Garett,
My husband forwarded your email to me.
Please see attached is the photo of the Chinese furniture that we recently purchased on line thru your store web site.
We are very happy and please with the product very much!
Best regards,
Claude and Anna T.
From: Christine Y., Burlington, WA
Date: Wednesday, March 25, 2015 4:53 PM
I just wanted to let you lovely people know that my Tansu chest finally arrived today at 12:30 pm. It is absolutely beautiful; I LOVE it! There was no shipping damage. I uncrated it in the garage and when my husband gets home from work we will move it into it's place of honor in the house. Thank you all so much for being so responsive to my e-mails about the delayed delivery. I would not hesitate to order from your company again and when people ask me where I got such a beautiful chest I will certainly tell them. Thanks again.
From: Clayton A., Stone Mountain, GA
Date: Monday, March 23, 2015 7:46 PM
Hey, Lili here are the pictures of the Daybed....its looks great in my home.
Thank-you so much for everything...I love it. As I said before I will be calling on you again..for more items.
From: Niambi K. Hayward, CA
Date: Monday, March 16, 2015 12:24 PM
Hi Garrett--
I LOVE my sideboard!!! High quality, exactly as pictured. It looks great with my metal art. I get lots of compliments. White glove guy was very nice and careful with my hardwoods floors.
I think you promised me lunch when I come to Chicago!
Here's the photo. I finally downloaded it from my camera.
Thanks.
Niambi K
From: Anita O., Chicago, IL
Date: Saturday, March 14, 2015 9:48 PM
I've been collecting Asian Art and Furnishing for over 25years. When I found China Furniture and Arts I literally found Heaven on Earth. This store is Amazing, so are the Staff and Service. If your are a Lover of Asia Art then this is the place for you. I've purchased several items here, from accessories to Dinning Room Furniture and have been very pleased with each purchase. On a personal note, some have found it surprising that I, a Black women has created a Wonderful Asian Feng Shui Decor in my home that continues to astonished all that visit for the first time.
Thanks China Furniture and Arts
Sincerely
Anita O
This review is provided by amazon.com:
5 out of 5: "Beautiful, high quality cabinet. Rich red wood. Solid. Heavier than we expected. The people at China Furniture were very conscientious about detail and delivery as well as follow up. It came very well packaged. The only down side was the time and effort to get rid of all of the packaging. Though I know that was done to protect the piece - it did arrive unscathed.
If I had realized how heavy it was and how much packaging (cardboard, plastic, styrofoam, particle board, wooden palette), I would have paid the extra for the "white glove delivery" service. Either way, we have a lovely and versatile new piece of furniture."
Kelly A. M., March 13, 2015
From: Jeff Sheats Designs, Inc., Indianapolis, IN
Date: Thursday, March 12, 2015 7:13 PM
The following pictures feature products by China Furniture and Arts that were submitted courtesy of Jeff Sheats Designs, Inc.
From: Linda M., Huntington Beach, CA
Date: Thursday, March 12, 2015 1:14 PM
I couldn't be more pleased with this chair or my experience working with China Furniture. The chair is not only gorgeous but is so well made. It works perfectly in my living room. I would definitely recommend China Furniture & Arts.
Linda M
From: Donna C., Springfield, MO
Date: Wednesday, March 11, 2015 9:56 AM
I don't use outlook for emails but I really wanted to tell people how impressed I am concerning my buy from your company. It was every bit as beautiful as it appeared online, and I was very impressed with the shipping and especially the packing. Customer service was great and I appreciated the verifying the purchase. I encourage you to keep up the good work and you might become the next Alibaba.
Donna C.
This review is provided by amazon.com:
5 out of 5: "Absolutely great customer service and the Chinese fish bowl is even more beautiful than it looked online. "
Mary, March 7, 2015
This review is provided by amazon.com:
5 out of 5: "A very well made item; looks much better than others I have purchased elsewhere. It was a perfect fit and has a nice soft Cherry finish. I plan to purchase more. "
Sandra C., March 6, 2015
From: Paul J., St. Augustine, FL
Date: Thursday, March 05, 2015 3:01 PM
we got the furniture yesterday.Packing was good. No damage.good service.
I do not mind buying again from China furniture and arts.
Thanks
From: Alyn B., Ormond Beach, FL
Date: Wednesday, March 04, 2015 8:52 PM
Dear Miko,
Today we received the Longevity Design Sideboard from ChinaFurnitureOnline.com. It is so beautiful and we absolutely love it. The quality and workmanship are superior.
I would recommend your store to anyone who enjoys the beauty of Asian decor.
Alyn & Susan
From: Michael F., Daytona Beach, FL
Date: Wednesday, March 04, 2015 8:41 PM
I received the items i ordered last week. I wanted to take a moment to let you know that I am extremely pleased with the quality of workmanship and craftmanship. The colors couldn't be more beautiful. Thank you. They are wonderful accents to my home.
Michael
From: Larry E., Kennebunk, ME
Date: Wednesday, March 04, 2015 9:21 AM
Thanks. Love the furniture. Larry
This review is provided by amazon.com:
5 out of 5: "Excellent seller! The curio display stand arrived very quickly and in perfect condition. Thank you! "
Jacklyn B., March 3, 2015
From: Jerry F. Wilson, WY
Date: Tuesday, February 24, 2015 6:33 PM
Lili, here is our review.
The dining room table and chairs arrived in perfect condition and are outstanding. The quality is exemplary as we have come to expect from China Furniture. [...] Thank you. Jerry and Lori
From: Marvin H., Washington D.C.
Date: Thursday, February 19, 2015 1:25 PM
My dear Miko,
Just a note to let you know that the sculptures arrived today, perfectly packed and absolutely stunning in every way. Bad weather delayed delivery by a day, but the upshot is that everything arrived for the Chinese New Year. What an auspicious omen!
Not surprisingly, the online photos don't begin to do either piece justice. They exemplify virtuoso carving of the highest order. Although I missed getting my first choice among the smaller carvings, the one I now have is superb, with the added virtue of possessing what is surely a very rare color.
As you requested, I've attached a photo of the large mountain scene in its new setting. (The two Tibetan pieces belong to my brother, who got them in Tibet in 1987.) This is a genuine treasure, an exceptionally fine museum-quality piece of breathtaking refinement (and, to my great delight, carved on both sides!).
Thank you so much for helping these precious works become part of my life.
With very warmest best wishes,
Marvin
From: Fang Y., Chantilly, VA
Date: Thursday, February 19, 2015 7:18 AM
Dear Lili,
We received dinning set yesterday. The two staff did a nice job. The dinning set and sideboard are beautiful and high quality. We really appreciate all you and your team did for us, and also will recommend your company to our friends here.
Happy Chinese New Year!
Fang Y.
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