Jade Court Official Asian Sculpture

Care

Never clean jade with abrasive cleaners or solutions, they likely contain chemicals that can cause harm. Regular cleaning can be done with a dry or damp microfiber cloth. Use a mild soap for especially grimy areas, and also use a soft bristled brush for hard to reach areas. Never fully immerse the jade in water, this is unnecessary. If cleaning with water, make sure to remove any excess moisture left behind. Handling the jade and touching it can actually be beneficial. The oil from skin is good for jade and can help to increase its luster.

Avoid prolonged exposure to the sun as this can alter the color of the jade. Also prevent the jade from forcefully bumping into hard surfaces, this can damage the interior structure.

Delivery

Each order is carefully inspected and packaged before it leaves our warehouse to avoid damage during transit. Every shipment is fully insured at no extra cost to you.

This item is shipped via FedEx ground or USPS within 3-5 business days. The tracking information will be sent to you when your order ships. In most cases, a signature is required for the delivery. Express shipping is available for additional fees. Please contact us for expedited shipping rates to your area.

Please inspect your package immediately upon arrival and report any damages/errors within 3 business days.

Returns

What is your return policy?
30 Days Money Back
Take an entire month to live with your purchase to decide if it's right for you. All ChinaFurnitureOnline.com orders may be returned for a 15% restocking fee up to 30 days after the order is delivered. To return an item, simply contact us to obtain a RMA number. Returns without a RMA number will not be processed.

We cannot accept returns for custom/special ordered merchandise.

How do I make a return?
ChinaFurnitureOnline.com must approve all returns with a RMA number. Simply contact us to obtain a RMA number. Returns without a RMA number will not be processed.

Returns must be made within 30 days after the order is delivered and is subject to a 15% restocking fee. Return shipping arrangements and costs are the responsibility of the customer. Returns will only be accepted if the merchandise arrives to our warehouse undamaged in its original condition and original packaging.

What is your refund policy?
Refunds for returned merchandise will be equal to the cost of the merchandise returned less the original shipping charge and restocking fee. Refunds will be issued if and after the returned merchandise arrives at our warehouse undamaged and in its original condition and packaging.

Deposits for custom/special orders are non-refundable.