Porcelain Shi Wan Lady with Butterfly

Care

Always remember that porcelain and other types of ceramics are delicate and fragile, so careful maintenance is important. Dust can be removed with a microfiber cloth. Warm water combined with mild soap may also be used to remove smears, finger prints, and other grime. Make sure not to use hot water, as this can cause damage. You may also use a soft bristled brush to clean tiny crevices.

Delivery

Each order is carefully inspected and packaged before it leaves our warehouse to avoid damage during transit. Every shipment is fully insured at no extra cost to you.

This item is shipped via FedEx ground or USPS within 3-5 business days. The tracking information will be sent to you when your order ships. In most cases, a signature is required for the delivery. Express shipping is available for additional fees. Please contact us for expedited shipping rates to your area.

Please inspect your package immediately upon arrival and report any damages/errors within 3 business days.

Returns

What is your return policy?
30 Days Money Back
Take an entire month to live with your purchase to decide if it's right for you. All ChinaFurnitureOnline.com orders may be returned for a 15% restocking fee up to 30 days after the order is delivered. To return an item, simply contact us to obtain a RMA number. Returns without a RMA number will not be processed.

We cannot accept returns for custom/special ordered merchandise.

How do I make a return?
ChinaFurnitureOnline.com must approve all returns with a RMA number. Simply contact us to obtain a RMA number. Returns without a RMA number will not be processed.

Returns must be made within 30 days after the order is delivered and is subject to a 15% restocking fee. Return shipping arrangements and costs are the responsibility of the customer. Returns will only be accepted if the merchandise arrives to our warehouse undamaged in its original condition and original packaging.

What is your refund policy?
Refunds for returned merchandise will be equal to the cost of the merchandise returned less the original shipping charge and restocking fee. Refunds will be issued if and after the returned merchandise arrives at our warehouse undamaged and in its original condition and packaging.

Deposits for custom/special orders are non-refundable.