We are always trying to improve our service and we care about what you say about your online shopping experience with us.

If you have purchased an item and wish to leave feedback, please send us an e-mail: service@chinafurnitureandarts.com

The following are actual unsolicited comments from our customers. Comments may be edited only to omit irrelevant content and protect the identity of our customers. Some reviews may be reposted from other websites, such as the Better Business Bureau, Amazon.com, and Houzz.com. To read more reviews, please visit the websites below.

Remodeling and Home Design Remodeling and Home Design Follow us on Houzz Remodeling and Home Design Remodeling and Home Design


From: Jolene L., Goshen, IN
Date: Thursday, April 20, 2017 5:30 AM

We wanted to let you know that the tansu arrived safely and it is now in place. We're happy with how it fits in with the other pieces we have. We appreciate the design and quality. Our shopping experience with your company was all that we hoped for ---helpful, honest, and efficient. We won't hesitate to work with you again. Thanks.



From: Robert B., El Cajon, CA
Date: Monday, April 17, 2017 12:58 PM

[...] I seldom write reviews, however; I ordered a rosewood dresser and two nightstands, not cheap, but simple, not ornate, what I’d been watching for. From order to receipt took 30 days, during which I wondered if this might be a scam, and even discussed this with my Visa carrier, Chase. There are such out there. However, it did come. I make no claims to a keen sense of fashion or design, but I guess I have good taste. The 3 pieces are absolutely gorgeous, almost painfully so. Regrettably, they make everything else in my bedroom look tawdry, even the Brazilian cherry hardwood floors. I’ve been dragging neighbors upstairs just to see them. I own apartments, have built many kitchen cabinets, and so can say that the craftsmanship is exquisite, all that I could hope for. The 6-drawer dresser, 54’’ high X 40” wide, must weigh nearly 300 pounds. Even the inside of the drawers are polished. I’m afraid to put anything in them, besides socks. Last, they came packed extremely well, lots of styrofoam sheets, cardboard, inside a plywood crate, on a pallet. I feel lucky I found this place. They look like the pics on the website, but so much better.



From: Debbie K., Rohnert Park, CA
Date: Tuesday, April 11, 2017 10:30 PM

The tv armoire is beautiful! It was very well paced. I'm glad that I ordered it.

Debbie K

Testimonial images from Debbie K.



From: Roger M., North Las Vegas, NV
Date: Monday, April 03, 2017 6:45 PM

Hi Lili and Miko, The cabinet arrived in perfect condition. It really looks beautiful. The cabinet with mirror above it are in my foyer and I'm very happy with the combination. It really works!.I want to thank all of you at ChinaFurniture & Arts in helping me to get this cabinet. It was more than worth the wait. I wish you all the best of luck in the future. If there is anything I want that I can buy from you - I'll give you a call!!!
Thanks again, Roger M



From: Julienne N., Sebastopol, CA
Date: Monday, March 20, 2017 4:33 PM

I love both of the pieces I purchased! There were some logistical issues with the delivery date but in the end everyone did their best and it worked out great. I would recommend China Furniture and Arts to anyone looking for unique pieces that look way more expensive than they cost.

I will send a photo or two.

Julienne

Testimonial images from Julienne N.



From: Elizabeth B., Batesville, AR
Date: Sunday, March 19, 2017 9:17 PM

The following photo was submitted by a China Furniture Online customer.

Testimonial images from Elizabeth B.



From: Wilma W., Camarillo, CA
Date: Sunday, March 12, 2017 10:48 AM

Doing business with you has been a real pleasure. Communications and product as good as it gets. We love our new chairs.
Wilma W

Testimonial images from Wilma W.



From: Donald J., Bossier, LA
Date: Wednesday, March 08, 2017 10:07 AM

Garett:

Desk arrived and was delivered in good condition.
White Glove service was excellent.

Desk and chair are beautiful and craftsmanship shows.
All appears to be excellent.

Thanks.



From: Burla M., Palatka, FL
Date: Saturday, March 04, 2017 12:28 AM

Dear China Furniture,

I recently received my longevity coffee table. It's absolutely lovely and works beautifully with my decor. Thanks China Furniture for providing such lovely, well-made furniture.

Testimonial images from Burla M. Testimonial images from Burla M. Testimonial images from Burla M.



From: Michael E., West Chester, PA
Date: Friday, March 03, 2017 7:44 AM

The following photo was submitted by a China Furniture Online customer.

Testimonial images from Michael E.



From: Dawn W., St.Joseph, MI
Date: Thursday, March 02, 2017 4:58 PM

hello,

my new cabinet is the perfect accent piece to my family room. [...] the craftsmanship is very good and i’m satisfied with the service I received from this purchase. my dog, julio, wanted to express his approval as well - - so please enjoy this photo w/him perched on top.

thank you,

Testimonial images from Dawn W.



From: Debra S., Pleasanton, CA
Date: Saturday, February 25, 2017 6:35 PM

Hello,

Just wanted you to know my sideboard and Quan Yin statue arrived and are now gracing my dining room. I am amazed at how beautiful they look. Once I have hung the silk screen I have above the sideboard, I will send you a picture so you can see how awesome it looks. I'm having a bit of a problem finding the brackets to hang the silk screen, but as soon as I work that out, I'll send the picture.

I cannot thank you enough for everything. I have never had better customer service than from your company. Thank you to you and your team. I will be writing a testimonial on your website.

Best,
Debra S



From: Mary Lou A., Elgin, IL
Date: Wednesday, February 22, 2017 3:32 PM

We could not be more delighted with our magnificent Ming coffee table purchased from China Furniture and Arts. We ordered our Rosewood 43" Square Ming Style Coffee Table in September of 2016. Our Sales Consultant, Karen Su, informed us our table would be lovingly made, and hand applied with a Black Ebony finish, in China and we could expect it to arrive in the Chicago area for delivery in approximately four months. During this time, Karen Su assured us all was well... and, in fact, we were alerted that our table had arrived in the area in January, as promised. It arrived in our home with white glove delivery and the delivery men were happy to place a glass top (which we had prepared) on the table... The table is absolutely beautiful... exactly as shown on the website... If we were reluctant to put a glass top on it, we should not have been... it is nearly undetectable and will allow us to easily use the table, all the while protecting it's gorgeous finish. For quality furniture... and quality service... we highly recommend China Furniture and Arts!
Attached are a couple photos which you may be free to use in our review.

Ron and Mary Lou A

Testimonial images from Mary A.



From: Donna D., Ammon, ID
Date: Tuesday, February 21, 2017 11:45 AM

The seller was very friendly and professional. Everything about the transaction exceeded my expectations. Thank you!



From: Nancy V., Columbus, OH
Date: Monday, February 20, 2017 7:30 PM

Dear Miko,
I sincerely wish to convey how absolutely thrilled we are with the receipt of the beautiful red dresser, mirror and nightstand for my son's new apartment. It exceeded all our aspirations in design, craftsmanship and quality. This truly was the most positive shopping experience from the beginning to end. The best words to show my appreciation is 'it made my heart sing' to see my son so pleased. I want to, also, commend the white glove delivery service for they were just as professional as you in the furniture handling and set up. I have added photos taken today after finishing in the bedroom. Hope it shows off as beautiful as it is...the red was definitely the perfect choice! Thanks for the CDs, and we are looking forward to sitting back and enjoying the lovely peace and serenity.
Many kind regards

Testimonial images from Nancy D. Testimonial images from Nancy D.



From: Michael S., Valencia, CA
Date: Thursday, February 16, 2017 3:06 PM

I ordered a rosewood coffee table for our living room from your website. The ordering process was simple and direct. The table, witch is heavy and bulky, arrived within the promised time and was packed very well. I am quite pleased that the wonderful and delicate finish of the product remains flawless. Also, it is very easy to reach you by telephone.



From: Pamela B., Jonesboro, GA
Date: Wednesday, February 15, 2017 6:08 PM

Hi Garett,

Attached are the pictures of our Foo Dogs! We absolutely love them!

Thank you for following up regarding our delivery.

Enjoy the rest of your week!
Pamela & Norman

Testimonial images from Pamela B. Testimonial images from Pamela B.



From: Carol J., Brooklyn, NY
Date: Wednesday, February 15, 2017 5:46 PM

Mko,

I received the sideboard yesterday. It's absolutely beautiful. I will be call you about a chair for my living room.
Thank you.

Testimonial images from Carol J.



From: Andrew S., Corpus Christi, TX
Date: Wednesday, February 15, 2017 11:31 AM

I wanted to let you know that the curio cabinets arrived in excellent condition. We've had a number of order with ChinaFurnitureOnline in the past and it's always been the case that packaging, transportation, and the local deliveries went well. The store is always complimented at our end, on the quality and care of packaging. And the curio cabinets are spectacular, really. The factory in Guangzhou, or wherever you're furniture source is located, produces remarkable quality furniture. Thanks very much for the follow through, and I'm glad we were able to finally get these cabinets shipped from overseas.



From: Martin S., Fort Lauderdale, FL
Date: Wednesday, February 15, 2017 9:24 AM

Miko.
The tables are really wonderful. They are beautiful and the size we custom ordered is perfect for the space. [...]



From: Merlene D., Alva, FL
Date: Friday, February 10, 2017 7:22 AM

Just cannot find enough good words to inform you how delighted we are with our grorgous chest we found at China Furniture and Arts. From the 1st contact to final delivery everything was PERFECT! Thank You so much to everyone and especially the people responsible for the task of packing and preparing the delicate piece for shipping. We were absolutely dazzled by the beauty and high quality of the piece! Be assured we will highly recommend China Furniture and Arts without qualification or hesitation.
Sincerely,
Merlene



From: David D., Germantown, TN
Date: Thursday, February 09, 2017 6:00 PM

Lili:

The piece arrived today and we absolutely love it! You were right - it is so much prettier in person. Once we have completed our decorating, I will send you a picture. The customer service and communication we received from you and the others at China Furniture has been excellent!!!

Warm regards



From: Paula N., Portland, OR
Date: Wednesday, February 08, 2017 1:16 PM

Couldn't be more pleased with my purchase and the customer service is fantastic!!!

Testimonial images from Paula N. Testimonial images from Paula N. Testimonial images from Paula N.



From: Sigrid F., Morristown, NJ
Date: Wednesday, February 01, 2017 12:53 PM

[...]it is nicely made, has a very nice shape (as expected) and a very nice finish.

Testimonial images from Sigrid F. Testimonial images from Sigrid F. Testimonial images from Sigrid F.



From: Donna O., Simi Valley, CA
Date: Saturday, January 28, 2017 3:32 PM

I could not be more pleased with the Rosewood Coffee table with the longevity emblem! It is more beautiful in person than in the pictures. It is worth every penny. The detail on the emblem is amazing. It really does add an extra touch - so glad that I chose to get the table with the emblem. This table is exactly what I needed for my chinoiserie living room! And the table was packed and shipped with such care. Not a scratch on it. Thank you for this amazing table! Your company was so easy to work with! Great communication! I received both email and phone calls about my purchase. I will be ordering from you again for sure!

Testimonial images from Donna O.



From: Teri C., Plantation, FL
Date: Tuesday, January 24, 2017 10:21 PM

I could not be more pleased with the Rosewood Coffee table with the longevity emblem! It is more beautiful in person than in the pictures. It is worth every penny. The detail on the emblem is amazing. It really does add an extra touch - so glad that I chose to get the table with the emblem. This table is exactly what I needed for my chinoiserie living room! And the table was packed and shipped with such care. Not a scratch on it. Thank you for this amazing table! Your company was so easy to work with! Great communication! I received both email and phone calls about my purchase. I will be ordering from you again for sure!

Testimonial images from Teri C. Testimonial images from Teri C.



From: Edward & Donna R., Palos Heights, IL
Date: Monday, January 23, 2017 6:49 PM

We love everything we have gotten at China Furniture and arts.
Thank you so much for design help and quick delivery. You are wonderful.

Testimonial images from Edward R.



From: David M., Monroe Township, NJ
Date: Friday, January 20, 2017 9:45 AM

My wife and I love this piece of furniture and will find a suitable place to put it. It was exactly as it appeared in the internet picture.[...]

Testimonial images from David M.



From: Lynette G., Delray Beach, FL
Date: Wednesday, January 18, 2017 7:09 PM

We were so happy and excited
They are amAzing and went with her other items and gifts she had
Please
See photos attached
Thanking you so much for everything
We can bot wait to be able to purchase more one day soon

Testimonial images from Lynette G. Testimonial images from Lynette G.



From: Russ N., Santa Monica, CA
Date: Wednesday, January 18, 2017 4:22 PM

We love the items we purchased from China Furniture and Arts! The curio cabinet, pedestal and longevity wall hanging all look great in our reception area. And we look forward to the arrival of the 2 cabinets that will go in our treatment rooms.

Testimonial images from Russ N. Testimonial images from Russ N.



From: Huong G., Lorton, VA
Date: Tuesday, January 17, 2017 8:15 AM

The Tibetan cabinet serves as a divider/storage space and sits between the living and dining room. It's beautiful. I'm pleased with the craftsmanship. The Garrett team provided great customer service. The shipment arrived timely and was very well packed. I also ordered the stand for my collection of Buddha's. Very pleased with the quality. I would order again.

Testimonial images from Huong G.



From: Lori H., Beverly Hills, CA
Date: Monday, January 16, 2017 7:40 PM

Hello Garett.

It is with pleasure that I submit a review of my recent purchase of a desk from China Furniture and Arts.

It is beyond my expectation in terms of practicality with its many drawers and large surface sufficient for placing a computer. This combined with fine workmanship make it a beautiful addition to my Chinese inspired office and living quarters. Too add - a great bargain considering what its equivalent would cost.



From: Paul S., Claremont, CA
Date: Sunday, January 08, 2017 6:46 AM

Hello,

This is the second time I have ordered something from your company.
The product is exactly as described, very well made, priced fairly, and packaged exceptionally well.
Thank you.

Regards,

Paul S



From: Sherif N., New York, NY
Date: Tuesday, January 03, 2017 11:42 AM

Hi Lili. Happy New Year! I just wanted you to know that the cabinet arrived in perfect condition and it looks great in my apartment. Thank you for your fabulous service and repeated (and timely!) responses to all my questions. I would definitely recommend China Furniture Online and you in particular!

Best,
Sherif



From: Vanessa W., Miami Beach, FL
Date: Thursday, January 05, 2017 1:09 PM

Garrett

I love the piece! The item was packaged extremely well and the order was handled very efficiently and professionally.

Thank you!

Vanessa

Testimonial images from Vanessa W.



From: Michelle N., Pasadena, CA
Date: Wednesday, January 04, 2017 2:18 PM

I am extremely pleased with my purchase from China Furniture & Arts! They offer an extraordinary variety of pieces, at very fair pricing. I needed a cabinet which required very specific sizing, and I was able to find it on their easy-to-use, and extensive website. I was especially appreciative of their efficiency in communications and customer service!



From: Phyllis D., Roseville, CA
Date: Tuesday, December 27, 2016 2:19 PM

Dear Staff at China Furniture: Thank You, so much, for the excellent service you provided
in filling my order for the Rosewood chair & the custom chair pad....the chair pad arrived
in excellent condition today. You have been a "delight" to work with & have surpassed my
expectations in replacing the severely damaged &/or lost chair made by the movers when I
moved from San Diego to Roseville, CA.

The chair & pad have been exquisitely hand-crafted & does NOT have a "flaw" in any area
at all!!!! "Thank You" - again - for the superior service & products you provide for your
customers/ clients.

I wish you & all of your staff a very Happy & successful New Year!!
Phyllis D



From: Reynaldo T., Virginia Beach, VA
Date: Saturday, December 24, 2016 11:00 AM

Lili,

Happy to submit a comment.

The whole buying process from China Furniture was very easy and very pleasant. The China furniture sales team kept me updated on the status of the order. I ordered the eight chair rosewood dining table with black and gold seat cushions. The table and chairs look really nice in the dining room. The China Furniture team took great effort to ensure that the items were properly wrapped and packaged. The trucking company also ensured timely delivery. We were excited to receive the items and enjoyed our time unpacking and unwrapping. The bonus is that the items arrived 3 days before Christmas. We now have it all set up for our Christmas party.

I will surely order other furniture from China Furniture Online. 5 out of 5 gold stars in customer service.

all the best
Rey T



From: Ron L.,Ashland, OR
Date: Friday, December 23, 2016 12:44 PM

Hello,

I received my chest two weeks ago as promised and in perfect, beautiful condition. It is exactly what I was looking for. I needed a piece on short legs to accommodate a heater register underneath. I also wanted storage that could be accessed from the front rather than the top so I could display a few things. It needed to fit beneath a low window and be black or grey in color. The bedroom where this furniture being used has some asian touches. I really liked the understated look of this piece on line. It’s so nice when something you imagine will be perfect, actually IS. I was impressed with the customer service and the timely delivery. The packaging for shipment provided excellent safety for the piece too. Do not hesitate to order from this store.

Claudia

Testimonial images from Ron L.



From: Linda R., Chula Vista, CA
Date: Saturday, December 10, 2016 12:43 PM

Mr.Tam,

As you can see I have received my beautiful chairs in perfect condition. The packaging was very strong, wood in frame and interior stuffed. I can't tell you how much I love these chairs and my my picture you can see I have the rosewood set. These chairs added 6 and was just what I wanted. Sometimes pictures and product can be deceiving but NOT in this case. I am more than willing to pass your name to other people interested in your furniture and I, too, look forward to buying from you in the future. Thank you again for my chairs. If I did not mention, your price was exceptional.


Testimonial images from Linda R.



From: Mary B., Woodbury, NJ
Date: Thursday, December 08, 2016 9:54 AM

Dear Mr. Tam:
I would like to tell you how pleased I am with my purchase and it was worth
waiting for. It is exactly what I have been looking for. Your company has
been extremely responsive, efficient and prompt. It arrived on time and
without any issues. I would not hesitate to purchase other items from your
company in the future. Thank you.
Regards,
Mary A

Testimonial images from Mary B.



From: Dianne P., San francisco, CA
Date: Monday, November 28, 2016 9:42 PM

We are extremely pleased with the altar table and with the careful, courteous providers of the "white glove'' delivery service which was "Metropolitan Warehouse " here in San Francisco. Having moved into a new apartment recently and furnishing it from scratch, we have experienced many disappointments with online purchases and different companies' versions of "white glove delivery services," but nothing about our dealings with China Furniture and Arts let us down. Great product, reasonable prices and exemplary service. I give you 5 stars because you deserve them.

Cordially,

D.H. P



From: Kamlesh B., Union, NJ
Date: Wednesday, November 23, 2016 5:22 PM

Absolutely stunning. Great piece and looks beautiful in our living room. Excellent shipping. Came with lots of wrapping and no scratches what so ever.



From: Anthony C., Chicago, IL
Date: Monday, November 21, 2016 5:33 PM

What more can I say, this piece of furniture is of the highest of quality. I ordered the "Gold Leaf Crane Motif Harpsichord Style Desk w/ Chair" The hand painting is exquisitely dream like, and a protective high gloss lacquer coating protects the paintings finish. It all one solid piece of strong constructed wood which can definitely stand the test of time. All the drawers are felt lined and there is an amazing amount of storage and drawer space, I can never fill them up which is beyond excellent. From walking into their otherworldly museum showroom to the end point of sale with interior designer Michael Tsang, you can tell the people and the product at China Furniture & Arts have excellence and elegance no one can deliver. Down to the end delivery everything was top notch with the face to face customer service. China Furniture & Arts is the absolute best in product and customer service period. I will definitely be a returning customer.

Testimonial images from Anthony C.



From: Patricia C., Columbia, SC
Date: Monday, November 14, 2016 1:57 PM

Stunningly beautiful!! This is true fine Asian home decor with vivid colors and an excellent mirror. Top quality, packed to perfection, & truly elegant. I placed it on the entry wall to the living room & it is instantly an eye catcher. One can know it is grand furniture by its good weight & it's flawless detail. I am writing this review without promise of any discount now or in the future.



From: Lisbeth B., Bethesda, MD
Date: Friday, November 11, 2016 5:32 PM

I was so pleased with the quality of this table. Excellent!! Also, I was contacted by a customer representative to confirm details of delivery, and can give the highest of marks for their courtesy and attentiveness to details. I am extremely happy.



From: Robert A., San Diego, CA
Date: Thursday, November 10, 2016 5:16 PM

My hand painted nesting tables were very well wrapped and packed so they arrived in pristine condition. Excellent service all around. Would highly recommend this company



From: Rick F., Miami, FL
Date: Wednesday, November 09, 2016 3:50 PM

Just received this beautiful piece of furniture. It is exactly what I wanted
and the quality surpasses all expectations.

Never have I received anything so well packed. This company does such a
superb job!

Lilly was wonderful and I will definitely use the China Furniture again
without any hesitation.

Testimonial images from Richard F. Testimonial images from Richard F. Testimonial images from Richard F. Testimonial images from Richard F.



From: Mary S., Worcester, MA
Date: Monday, November 07, 2016 5:03 PM

I purchased a lovely tea cart found on Houzz.com sold by China Furniture and Arts. The tea cart is absolutely stunning and fits perfectly with my decor. I had purchased items from Houzz before and they had been sent secure and intact. Very happy with the site. China Furniture and Arts, I have found to be very professional, caring and thorough with making certain their products arrive perfectly from time of departure to receipt by customer. I have been extremely pleased with the service and care I had received with both sites and would most definitely recommend them. Even the freight companies they choose to deliver their larger items are professional, personable and accommodating. Extremely satisfied with my experience with all involved. Keep up the great work!



From: Stacey N., San Francisco, CA
Date: Wednesday, November 02, 2016 3:42 PM

Hi Miko, here is the table in the room. Still moving in, but we LOVE the table.

Thanks
Stacey N.

Testimonial images from Stacey N.



From: Theresa M. B., San Francisco, CA
Saturday, October 31, 2016

Beautiful piece with excellent materials & finish. Enhanced the overall display of my treasured antique horse. Packaging kept the item safe during transit. Will order again from this company. Their packaging slip also expresses pride in their workmanship & encouraged customer contact if something was not satisfactory. Good company.



From: Joan M., Fort Worth, TX
Saturday, October 29, 2016 2:27 PM

I am thrilled with my beautiful Emperors!! The coloring on them is just beautiful! The size is perfect!! What a statement! The wrapping was really well done and I will be using China Furniture Online again!! CHEERS! Joan M



From: Laura K., Islamorada, FL
Saturday, October 29, 2016 7:39 AM

The package arrived. It was packed extremely well. The vanity is beautiful and will work perfectly in the space. Thank you again. We are very satisfied. We are looking forward to receiving the bowl.
-Laura



From: Karen W., Moorestown, NJ
Date: Wednesday, October 05, 2016 8:54 AM

My most recent purchase from China Furniture and Art is wonderful. It looks exactly like the picture on your website. It arrived in excellent condition and packed very thoroughly as was my other purchase of furniture. It is a wonderful accent in our family room (and great extra storage).

Karen K. W.



From: Katherine B., Lexington, MA
Date: Tuesday, October 04, 2016 6:24 PM

[...] I'm very happy with it and wish I had purchased it years ago! My tv and CDs were a mess and this has helped me to organize them and hide stuff!

Testimonial images from Katherine B.



From: Harry M., Atlanta, GA
Date: Tuesday, October 04, 2016 5:51 PM

Miko Greetings…The 2 ARMOIRES are BEAUTIFUL!!! Very Happy with this purchase! I always wanted a set of Chinese Armoires, these pieces fulfill the Dream!
I have 4 hand carved wood fire dragons in circular design, that I will be adding to the doors. They are the same color as the elmwood and will work perfectly, as they will bring some of the carving that appears at the lower part to the Armoire to the upper part! [...] Thank you for the Music CD! Will have to shop again at CFA.
Best Wishes
Mr. Harry M



From: Jennifer B., Fitchburg, MA
Date: Friday, September 30, 2016 2:23 PM

Hi China Furniture and Arts,

All of my items have always arrived in perfect condition, classy, elegant and truly breathtaking.
My entire home has always been Asian and I will order more of your gorgeous items over time.
Last night I opened the 24 inch Chinese Gong on the Dragon stand, it looks amazing on the 12 by 72
solid black Rosewood console table that I had ordered. I now have two of these tables.
They are high quality and made extremely well.
The tall, three blue and white Chinese Emperors sit proudly on the other side of the Gong.

Thank you for all of your assistance, and for helping me transform my home with the dramatic!

Jennifer B



From: Ray H., Chattanooga, TN
Date: Thursday, September 29, 2016 1:31 PM

Miko,

Once again, the foyer table arrived undamaged and it is another WOW! I placed it in my foyer, a photo of which I had previously sent you to help with identifying candidate tables. Attached are two photos of the new table in the foyer. I think you will agree that it looks fantastic! Thanks for all you help.

Ray H

Testimonial images from Ray H. Testimonial images from Ray H.



From: Joe T., West Nyack, NY
Date: Friday, September 23, 2016 6:14 AM

The following image was submitted by a ChinaFurnitureOnline customer.

Testimonial images from Joe T.



From: Elizabeth N., Chatsworth, CA
Date: Thursday, September 22, 2016 3:09 PM

I’ve ordered from Miko in the past and, once again, I’m completely pleased. My console table with the dragon motif is well-constructed and sturdy and more beautiful in person than in the picture. I love it. I’ve gotten many compliments on it. It arrived in perfect condition and sooner than I had expected. Thank you so very much, Elizabeth



From: Judy K., San Francisco, CA
Date: Wednesday, September 07, 2016 5:13 PM

DEAR MIKO,

THE BLACK LACQUER TV ARMOIRE COULDN'T BE MORE BEAUTIFUL IN EVERY WAY. THE SIZE IS PERFECT, NOT OVERWHELMING, AND NOW ALL I HAVE TO DO IS BUY THE FLAT SCREEN TV TO GO INSIDE. THE GUEST ROOM WHERE IT RESIDES IS NOW MY FAVORITE ROOM IN THE HOUSE.

THE STAFF OF CHINA FURNITURE, MY ASSOCIATE WAS MIKO, COULDN'T HAVE BEEN MORE HELPFUL AND PLEASANT TO DO BUSINESS WITH AND THE WHITE GLOVE SERVICE FOR DELIVERY TO SAN FRANCISCO WAS DONE TO PERFECTION. VICTOR AND MIKE DESERVE MAXIMUM PRAISE WERE SO CAREFUL AND THEY TREATED THE ARMOIRE LIKE IT WAS THEIR OWN. I HIGHLY RECOMMEND CHINA FURNITURE TO ANYONE WHO LOVES SUPER HIGH QUALITY CHINESE FURNITURE.

CORDIALLY,
JUDY K



From: Patricia M., Bonita Springs, FL
Date: Tuesday, September 6, 2016 10:25 AM

My book ends arrived 6 days early. I was really impressed by the sturdy packing --the box was cut down to fit. I seldom receive a custom made box! The bookends are very heavy. They will be strong enough to hold back a row of my very large books. I will buy some felt to put on the bottom of them. They are very colorful and cute. Thank you, I am very happy with them.



From: Chodi M., Los Altos Hills, CA
Date: Monday, September 05, 2016 7:33 PM

I received my dining room chair pads and they are beautiful. The whole process of working with your company was effortless.

Thank you very much for delivering such a high quality product and a high level of customer service.

Chodi



From: Jennifer R., Chestnut Hill, MA
Date: Thursday, September 1, 2016

The following review was posted on Houzz:

The seller was great. I received a phone call shortly after I placed my order with Houzz to confirm all of my contact information and my ship-to address. The package arrived on time, without any damage, and was properly packaged as a fragile item should be (porcelain/ceramic).
I've been searching for the perfect asian garden stool for my master bathroom. Criteria: blue & white, interesting/unusual painterly subject matter, interesting shape, tall enough to reach easily while reclining in the tub, and not mass-produced-looking. My search is over! I love this piece! It checks all the boxes for me and my budget was $200, so I am extremely happy with my purchase. The only comment is the background "white" is not quite white but more of a pale gray/blue. The piece is none the less gorgeous!



From: Gerald P., Grant, FL
Date: Tuesday, August 30, 2016 10:39 AM

KAREN' AND MIKO. Thanks for your help and expertise. EVERYTHING HAS ARRIVED. THE FURNITURE IS BEAUTIFUL AND ARRIVED IN PERFECT CONDITION. I WOULD GIVE YOU THE BEST OF REOMMENDATIONS. [...]

Testimonial images from Gerald P. Testimonial images from Gerald P. Testimonial images from Gerald P.



From: Scarlett F., Long Beach, CA
Date: Friday, August 26, 2016 4:25 PM

Dear China Furniture and Arts,

[...] It is a little scary ordering furniture online when you only see a photo, but the item did not disappoint. It is a beautiful piece of furniture and truly makes a statement in our dining room! Thank you for your outstanding service which is almost as rare as your exquisite furniture!

Scarlett F



From: Lillian M., Crestone, CO
Date: Friday, August 26, 2016 12:27 AM

The following images were submitted by a ChinaFurnitureOnline customer.

Testimonial images from Lillian M. Testimonial images from Lillian M. Testimonial images from Lillian M.



From: Laurie L., Ontario, Canada
Date: Tuesday, August 23, 2016 3:58 PM

thank you so much for your quick delivery . Ian very impressed with your service .the gaeden chair is beautiful and looks great in my living room. thanks again it is a pleasure dealing with you laurie l.



From: Lorraine B., El Paso, TX
Date: Saturday, August 20, 2016 3:44 PM

I purchased the pearl ladies round Chinese table 46 x 31. Couldn't be happier with my purchase. The table is beautiful and everyone loves it. It is so easy to put together. My camera is not working or I would send a picture of it. The customer service is the best I've found they help with everything. I'll be back to purchase more items. Thanks to all of China furniture for making my day and year.



From: Sander R., Bronxville, NY
Date: Thursday, August 18, 2016

The following review was posted on Amazon:

I purchased this tansu-style step cabinet for a new duplex apartment and placed it against a wall above which is the staircase between the apartment's two levels. The steps of the cabinet align and ascend with the steps of the staircase in stylish congruence. From order to delivery I found the people at ChinaFurnitureOnline to be polite, helpful, and professional. The cabinet arrived in a single carefully packed protective furniture carton. The cabin has upper and lower sections. For shipping, the upper section was inverted and placed above the lower section to form
a rectangular box. Flipping over the top section and placing it on the bottom section with the steps aligned was all that it took to form the cabinet properly. The cabinet is beautifully finished and the hardware complements it perfectly. Based on my experience with its customer service and product quality, I can recommend ChinaFurnitureOnline to the tansu-style furniture enthusiast.



From: Leon P., Issaquah, WA
Date: Monday, August 15, 2016 10:41 PM

Hi Garrett,

Thank you for your email. I received the shipment of the Shanghai Altar Table last week and absolutely love it. I still have a cabinet on back order which I'm still awaiting delivery of. In the meantime here are some photos of the altar table.

Testimonial images from Alex A.



From: Mark R., Kingston, IL
Date: Monday, August 15, 2016 8:22 AM

I have recently taken delivery of a rather large order from China Furniture and Arts. I have to say that I am completely pleased and extremely happy.

Lili and Miko could not be more helpful, accommodating, or professional.They truly set the highest of standards, from the beauty and quality of their merchandise, attention to detail to excellence in on-time white glove delivery.

In this order I purchased over two dozen items, large and small, furniture and art pieces and they are all just perfect.

The service that was extended to me was without doubt the finest, from allowing me to custom design the exact size, color, inlay pattern, and fabrics to the clear and precise details regarding what I should expect as to cost and delivery schedule.

Visiting China Furniture and Arts is an experience that fills me with joy and desire. If I could I would visit every month just to see, in person, any and all new items (for fear of loosing out to another buyer). The one-of-a-kind hand painted Mongolian pieces are unique, absolutely precious and my favorites.

I am including a photo of my new dining room, but it really doesn't do the pieces justice.

Again my sincere thanks Lili and Miko.

Mark R

Testimonial images from Mark R.



From: Alex A., Avon Lake, OH
Date: Thursday, August 11, 2016 7:06 AM

Hi Lili,

I wanted to send along a few photos of how we are using our new bathroom vanity. It is absolutely beautiful & anyone who enters the room is impressed. The vanity itself is very sleek and clean and we love how the ceramic bowl pops out & really makes a statement. The details in the bowl are beautiful and we receive many comments around it. We went with an overall Asian/Tibetan theme in the bathroom and the vanity makes it complete. I hope you enjoy the photos.

Lia & Alex A

Testimonial images from Alex A.



From: Judy D., Bradenton, FL
Date: Wednesday, August 10, 2016

The following review was posted on Houzz:

This umbrella stand is absolutely beautiful and looks gorgeous in my foyer! Transaction was smooth, shipping was quick! I would definitely purchase from this seller again and highly recommend them!



From: Betty M., Chino Hills, CA
Date: Tuesday, August 09, 2016

The following review was posted on Amazon:

This tansu step chest is perfectly beautiful. I am very happy with the high quality and finish. It arrived in three pieces which made the unpacking and moving easier. This chest can be arranged differently, and because it can be accessed from either side, could make a perfect room divider. I opted for the white-glove delivery to make sure it arrived and was placed properly. I found Karl from China Furniture to be helpful and polite. In short, my experience in buying this piece of furniture was very positive.



From: Patrisha H O., Middletown, CA
Date: Monday, August 08, 2016 6:14 PM

Thank you Lilli,

I am very pleased with my purchases from ChinaFurniture - the pieces I bought are very beautiful and I enjoy them every day. Because they are so different from anything else I've seen I don't think I'll ever get tired of using them or enjoying their artwork. I feel I have a special gift. We are re-building our home which was burned down, so we haven't actually moved into our "real" home yet. I can't wait to see them in our new bedroom. They are very well made and perfectly functional.

Kind regards,
Patrisha



From: Valerie A., Del Mar, CA
Date: Sunday, August 07, 2016

The following review was posted on Amazon:

Excellent shopping experience. ChinaFurnitureOnline contacted me to confirm my shipping address. The two stands I purchased were extremely securely packed and arrived in pristine condition. Highly recommend.



From: Susan H., Alameda, CA
Date: Thursday, August 04, 2016 3:28 PM

I recently purchased a Ming chair from China Furniture and Arts. It arrived in pristine condition. I wanted it as the final piece for my new meditation room. It is perfect and I would wholly recommend China
Furniture foe anyone who is looking for Chinese furniture and arts. Susan H



From: Terry P., San Diego, CA
Date: Tuesday, August 02, 2016

The following review was posted on Houzz:

In redesigning our living room, I wanted to eliminate one of the love seats. But we had to find another way to provide extra seating. I liked the idea of having a console table with 2 stools underneath and went looking for the perfect table. This fits wonderfully underneath the display of Chinese art on the wall above. And the black color goes really well with the black marble antique clocks on the mantel across the room.

Testimonial images from Terry P. Testimonial images from Terry P.



From: Martin and Mimi C., Las Vegas, NV
Date: Friday, July 29, 2016 2:39 AM

Dear China Furniture & Arts team :
I have had a good experience with your guys,
Salesman Miko are kind and responsibility for the costumes. We love those Chinese furniture have been purchased , it's amazing decorate in our new place ,share some pictures here , just ideas for someone who is loves Chinese furnitures decorate in their house !

Marty and Mimi

Testimonial images from Martin and Mimi C. Testimonial images from Martin and Mimi C.



From: Kendall C., Washington D.C.
Date: Tuesday, July 26, 2016 5:43 PM

This piece and the delivery service both exceeded our expectations. I buy many items online and cannot be bothered to leave a review when the transaction merely meets my expectations. In this case, however, the product, communication, and professionalism of this seller exceeded all expectations, as did the value for the money.

Testimonial images from Kendall C.



From: Bonnie H., Lee, MA
Date: Monday, July 25, 2016 3:08 PM

Our beautiful Tibetan cabinet arrived Friday and we love it. It looks exactly how we pictured it, and it arrived well packaged, with no damages! We were also most impressed by the customer service we received from you as well as your delivery company. Thanks again.
Bonnie H



From: Heidi R., New York, NY
Date: Friday, July 22, 2016 1:26 PM

Hi Garrett

Everything arrived - not a scratch.

Everything is GORGEOUS.....thank you very much

Kind regards,
Heidi



From: Matthew M., Sun City West, AZ
Date: Tuesday, July 19, 2016

The following review was posted on Amazon:

This seller provided me with Excellent Service and an Outstanding Product! The statues are GIANT! Must larger when seen in person! All three statues are exquisite in sculpture, artistry, design, painting! A true work of art that I will cherish. I am very happy with my purchase! I hope to purchase more product from this authentic Chinese Company. China Furniture & Arts - ChinaFurnitureOnline



From: Susan H., Alameda, CA
Date: Monday, July 18, 2016 3:41 PM

The chair came today and it was in perfect condition. Thank you. This is the final piece to my meditation room. It is really beautiful. Kudos on the packaging. Not a scratch. I am so pleased and it is the perfect 75th birthday present to me. Sincerely, Susan H



From: Gary W., Jenner, CA
Date: Wednesday, July 13, 2016

The following review was posted on Houzz:

OK, The best packing of an item I have ever seen !!!

Item is perfect, exactly as stated, and a treasure for the years to come.'

Thank you for being above and beyond.



From: Barbara P H., Pagosa Springs, CO
Date: Wednesday, July 13, 2016 8:51 AM

A great shopping experience with personal assistance on the phone and plenty of emails to confirm the purchase and track the shipping. The item arrived on time and in perfect condition.



From: Barbara G., Lindenhurst, NY
Date: Monday, July 11, 2016

The following review was posted on Houzz:

The seller was very reliable. Called to let me know when the package was being shipped and package was received two days later. I would buy from this seller again.



From: Lan L., Toronto, Canada
Date: Wednesday, July 06, 2016 7:55 AM

The following review was posted on Houzz:

Hi Garett, Hi Karen,

Below is my review.

I love this tv stand and it is worth Every penny. 5 stars rating.

I was looking for a tv stand and I found China Furniture and Arts on Houzz, but because I am from Canada, I couldn't order anything from Houzz, so I took note of the company name and then found them online. They obviously had way more inventory on their website which made it very difficult to choose which tv stand to go with. After much deliberation I picked this one. Again, because I am from Canada I couldn't order this tv stand on China Furniture and Arts website so I called the store directly. The sales rep Karen was so helpful, nice and kind. She knew exactly what tv stand I wanted. When I told her I was from Canada and needed to ship the tv stand to Canada she didn't even skip a beat, which convinced me that their claim of shipping furniture all over the globe was true. Ordering this tv stand on the phone from Karen was easy, simple and painless. Of course delivery was extra because I was shipping it to Canada and there was customs charges that I had to pay for, but it was worth every penny. The tv stand was packaged so well, it arrived in perfect condition. The tv stand is even more beautiful than how it looks on the website. The craftsmanship of the tv stand is something we rarely see now because we are so use to ikea or ikea like furniture. This tv stand is solid wood and it is heavy. The biggest plus is that it came COMPLETELY assembled! This tv stand is by far the nicest piece of furniture in my home.

Testimonial images from Loreasa H.



From: Loreasa H., Holland, MI
Date: Tuesday, July 5, 2016

The following review was posted on Houzz:

I ordered this beautiful console table on 6/22 and received it on 7/5. It was package extremely well to avoid damage. It was perfect when we unwrapped it. They even gave me a phone call to confirm the delivery address. Even though I had to unwrap the table from a wooden crate on a pallet, my husband and I, both 66, managed very well and carried down stairs to our unit. The quality of this Ming console table is superb and the packaging, service, and team of Garett Tam & Karen Su is over the top great!!! Thank you for hassle free furniture buying over the Internet!!!! Lori H

Testimonial images from Loreasa H.



From: Claire J., Escondido, CA
Date: Thursday, June 30, 2016

The following review was posted on Houzz:

The statue is gorgeous. It arrived very well protected, wrap within wrap... within wrap, so it was assured that the delicate details of this statue arrived intact. There are no flaws in the craftsmanship, either in the statue or the stand; the ceramic glaze and detailed porcelain is flawless. The company called immediately after I ordered to confirm that they had the correct postal shipping address, so their customer service was spectacular. The face of Kwan Yin is serene. The dragons are beautifully shaped. The photo shows you what she looks like in front of a mirror so you can see what she looks like from the back as well. Gorgeous!

Testimonial images from Claire J.



From: Sandra B., Marysville, VA
Date: Friday, June 17, 2016 3:04 PM

Karen,

The stool arrived on the earliest possible day and we love it! It is perfect for the purpose of a small end table.

Fits between the two chairs. As soon as we get a piece of glass cut to protect the top, it will fit two coffee or tea cups nicely.

We will recommend you to friends and rate you on Amazon.

Sandra B

Testimonial images from Sandra B.



From: Dorothy W., Chapel Hill, NC
Date: Sunday, June 12, 2016 6:26 PM

recently I purchased a rosewood dresser from you
It is beautiful; elegant and holds a lot. The finish glows and all the drawers slide easily
I am very happy with it. Thanks

Testimonial images from Dorothy W.



From: David H., Los Altos, CA
Date: Thursday, June 09, 2016 5:45 PM

We are quite pleased with the quality of the chest we bought. Fit and finish are excellent [...] Additionally, customer service was great organizing delivery around our vacation.[...] The men were quick and courteous [...]
Thanks,
David

Testimonial images from David H.



From: Lauren B., Crystal Lake, IL
Date: Thursday, June 09, 2016 12:12 PM

Dear Garett and China Furniture and Arts:
Yesterday I received my order from you and I could not be more pleased with my darling and beautiful new tea table with stools. It is more lovely in person and I am going to design the whole room around it!! I love it and hope to make a trip to visit your actual store and show room very soon. The delivery was exactly on time and the driver was so helpful and knowledgable. He carried everything in for me and made sure it was perfect. I will be a repeat customer for sure.

Testimonial images from Lauren B.



From: Ken N., Evans, GA
Date: Thursday, June 09, 2016 7:00 AM

Extraordinary service and wonderful products: very well made wooden cabinet and elm bed. Great value and very rapid delivery and setup.



From: Mercedes I., Orlando, FL
Date: Wednesday, May 25, 2016 9:46 AM

I was very pleased with my dining room purchase from China Furniture Online, and am not surprised this company won "Best of Houzz 2016" for excellent customer service! It was my first time to order from them, and I was a bit anxious buying online. From the start, Ralph fully described the product assembly and quality as well as packing procedure and shipping options. I chose the 'white glove' service, and it is worth the extra money! Once the order was placed, I received confirmation and tracking via email with photos of the packaged and crated product. When it arrived 2 weeks later, I was glad to see the exact crate being delivered as I knew it had been inspected and untouched since the shipment left the warehouse. My dining set is gorgeous, and adds elegance to my new house. I can't say enough good things about this company's reputation and care they put in to every piece. I received excellent quality rosewood furniture, with supporting bars for strength, and the cushions and glass top all contribute to making this a showpiece in my home. I know we will enjoy it for years to come. Thank you so much, China Furniture & Arts!

Testimonial images from Mercedes I.



From: Colleen N., Naples, FL
Date: Friday, May 20, 2016 10:11 AM

Hi Everone:

Loved the service from your company and I LOVE my new table. Great mix of modern and contemporary and really beautifully made. I changed my mind about the first table I ordered and switched to this one and the customer service couldn't have been nicer or more helpful.
Thank you,

Testimonial images from Colleen N. Testimonial images from Colleen N.



From: Marie Anne B., Morristown, NJ
Date: Friday, May 20, 2016 8:02 AM

The table is beautiful, the communications with China furniture about delivery was great, and the packing for the long shipment was terrific.



From: Linda B., Banks, OR
Date: Tuesday, May 17, 2016 11:08 PM

Hi, I love my Ming cabinet and was so impressed with the packing- not a scratch!
Thanks,
Linda H



From: Yifeng Z., Carlsbad, CA
Date: Tuesday, May 17, 2016 6:29 PM

We love this classic and traditional Ming Chair set for its simple but elegant design. From Mainland China to America, it is always our favorite and the symbol of Chinese culture and history in our hearts.

Testimonial images from Yifeng Z.



From: Deborah S., Chicago, IL
Date: Friday, May 13, 2016 6:29 PM

I love the timeless beauty and serenity of Chinese furniture. We have purchased pieces several times over the years at China furniture in Westmont. The quality of their pieces is exceptional. We continue to enjoy them and get compliments from our guests on how lovely they are. We would not hesitate to recommend them to anyone wanting beautiful, quality furniture or art.

Testimonial images from Deborah S.



From: Paula H., Audubon, IA
Date: Tuesday, May 10, 2016 6:44 PM

[...] We absolutely love the Rosewood Longevity Design Sideboard!!!! [...] My decorator also cannot say enough wonderful words about the quality of this product. As well as my husband and myself--we appreciate the quality of the products you have and the care and packaging of the shipping. On this product we opted for the white glove delivery and cannot say enough about the company and the service for uncrating the sideboard. We have ordered several items from your company and I have recommended your company. We have friends in California that have purchased Chinese furniture it it has not been the quality that your company offers. [...]

Sincerely,

Paula H

Testimonial images from Paula H.



From: Barbara B., Fox Lake, IL
Date: Monday, May 09, 2016 2:16 PM

I love my 2 end tables, my coffee table, night stand and lamp. It is gorgeous. Nikko was a great salesman. When I am ready I will be back for more.
I love your store.

Barb

Testimonial images from Barbara B.



From: Krystal H., Houston, TX
Date: Thursday, May 5, 2016 9:21 AM

Communication was immediate, reliable, and pleasant. Product is as described and fits in my space just as intended. Great experience



From: Barbara L. C., Temple Terrace, FL
Date: Wednesday, May 4, 2016 1:25 PM

The cabinet is absolutely beautiful! Fantastic design, excellent craftsmanship and superior quality. Responsive customer service! I am very pleased!



From: Maureen B., Oakland, CA
Date: Tuesday, May 03, 2016 6:04 PM

Piece arrived packed well & in perfect condition. Picture is forwarded so hope it comes through.

Testimonial images from Maureen B.



From: Raymond M., Switzerland
Date: Monday, May 02, 2016 8:52 AM

Dear Lili Chou, Karen Su and Garett Tam

The pedestal has safely arrived at our home in Switzerland. It looks really great with our Chinese vase on top. Thanks again for your help!

Kind regards

Raymond M



From: Kirk K., Henderson, NV
Date: Thursday, April 28, 2016 1:44 PM

Hi lili wow hat can I say we are very happy with the new table and corner cabnet it was packed very well for the very long trips I was very happy worked with us [...] from china it may have been a long road but it was well worth the wait we look forward to getting the next thing its been great working with Lili Thank you hope to talk with soon



From: James H. R., Greenbank, WA
Date: Monday, April 25, 2016

Arrived as scheduled. No visible damage when received. Shipping crate/packaging very sturdy, and when opened, the console was in perfect condition. It is perfect for the intended location. [...] Communication from company excellent. Would recommend this product.



From: Marshall R. R., Simpsonville, KY
Date: Saturday, April 23, 2016

This is perfect! Workmanship excellent. Delivered as promised and well packaged.



From: Doris J. M., Montgomery, AL
Date: Thursday, April 21, 2016

I have ordered several items from China Furniture, all received in immaculate condition. Didn't have to worry about assembling any of the larger pieces I've bought. Excellent company to do business with.



From: Jack W., Oceanside, CA
Date: Tuesday, April 19, 2016 6:30 PM

Thanks Garett,

Everything is wonderful both cabinets are awesome. The tall cabinet complements our original furniture so well.[...]

Thanks again,

Jack



From: Susan M., Peoria, IL
Date: Monday, April 18, 2016

This piece of furniture came wrapped so beautiful on the day we received it! Not one flaw was found and I love it in my living room. I would buy from them again!!



From: William C., Tucson, AZ
Date: Monday, April 18, 2016 11:55 AM

Excellent product that was properly packed and professionally delivered. The product description (both on-line and by e-mail contact), was very accurate, and helpful. This was a very enjoyable transaction for me.



From: Robert G. C., Cordova, TN
Date: Wednesday, April 13, 2016 6:58 AM

The quality of this media cabinet is unparalleled in today's marketplace. Most media cabinets that you buy today are "furniture in a box" that you put together... It has that cheap cardboard backing that you nail on and perforations for the cord cutouts... Not this! The piece comes fully assembled and packed VERY well. It's back is made of real wood (like the rest of the cabinet) and you have the option of having China Furniture Online cut out the holes or, you can choose to do like I did, and cut the holes yourself! This allows you to only have the holes as big as you need and exactly where you need them... Not where some marketing firm told the manufacturer that they should be!!! This was a real +. It is really good looking as well.

The service I got from China Furniture was awesome and I will not hesitate to order from them again! [...]

Testimonial images from Robert C.



From: Janie M., Prospect, KY
Date: Monday, April 11, 2016

I received a phone call from the company because I had forgotten my email. Great customer service and it seems very important to them customers are happy and that they deliver good products. My shipment was quick and easy. I would order from this vendor and I would recommend them.



From: Elena G., Layton, UT
Date: Monday, April 11, 2016 5:06 PM

[...]
I have purchased Elmwood book shelf case, which was customized for me, I needed different dimensions. It's gourgeous!
Service was seamlessly efficient and as impeccable as the product. The entire process from beginning to the end was smooth and easy.
Love them!
BTW, it's my forth item that I'm getting from them, and never disappointed.
Elena G.
[...]

Testimonial images from Elena G. Testimonial images from Elena G. Testimonial images from Elena G.



From: Gary S., Huntington Beach, CA
Date: Sunday, April 10, 2016 11:58 AM

The photos below were provided by a client of China Furniture Online

Testimonial images from Gary S. Testimonial images from Gary S. Testimonial images from Gary S. Testimonial images from Gary S.



From: Ray & Amy Z., Carlsbad, CA
Date: Saturday, April 09, 2016 7:14 PM

Review:

We have already purchased seven furnitures from this online store. They're always courtesy and helpful for our orders.
This time we ordered a Ming cabinet, two bar stools and two elegant Imperial Lanterns. Likely, they all came in a good condition and match current decorative style in our home perfectly. Can't wait to see eight more pieces of furniture come in. Excellent service and nice quality.

Testimonial images from Amy Z. Testimonial images from Amy Z. Testimonial images from Amy Z.



From: Jo Anne C., De Land, FL
Date: Wednesday, April 06, 2016

Hi Lili,

I just wanted to send you a couple of photos of my recent purchase!!!

I am so thrilled with my new entertainment console. It is beautiful and the quality of workmanship exquisite!

I was very nervous about buying furniture online...I thought it would most likely be damaged. When it arrived, I was blown away by the professional packaging and the white glove care I received.
My furniture was in perfect condition!

I love Oriental furniture and I am so pleased with the quality you sell.

The consumer service I received from China Furniture and Arts was first class!

Thank you!

Jodee C

Testimonial images from Jo Anne C. Testimonial images from Jo Anne C.



From: Raymond H., Chattanooga, TN
Date: Thursday, April 7, 2016 1:36:57 PM

Lili and Miko,

The shipment arrived today and I am very pleased!

The furniture is even more beautiful than presented in the photos. My compliments to the craftsman in China who created this stunning piece. My compliments to your shipping department as well. The piece was well packaged and arrive without any damage.

Thanks for every thing.

Ray H.



From: Robin and Steve S., Louisville, KY
Date: Wednesday, April 06, 2016 7:24 PM

Very pleased with my purchase of an Elmwood Tibetan Cabinet. It looks just like the photo on the website with the exact measurements. Colors are vibrant and construction is solid. Looks just perfect in my dining room. Delivery was easily scheduled and on time. Thank you to China Furniture!

Robin S.



From: Mary-Elizabeth B., Green Valley, AZ
Date: Wednesday, April 06, 2016 4:34 PM

The photo below was provided by a client of China Furniture Online

Testimonial images from Mary B.



From: JE W., Collierville, TN
Date: Tuesday, April 05, 2016

Hi Garrett:

I did get the order and the chairs are beautiful! The quality of workmanship has really improved from when we bought our first set from a local Memphis, TN retailer 17 years ago. I actually was replacing those original chairs and I don't think these chairs will break on the backs like my old chairs.

The SEKO White Gloves delivery company was very professional and prompt. Bubba unpacked all six chairs carefully and kept all the packaging inside the back of his truck to make sure none of the packing materials littered my yard.

I will definitely recommend your company to any of my friends or family in the future and you are welcome to use this email as a reference.

Sincerely,
Bita W



From: Rosemary S., Lebanon, PA
Date: Tuesday, April 05, 2016

arrived well packed in perfect condition,. was just what we needed. item just as described. arrived in a timely manner. thank you.



From: Katherine K., Goose Creek, SC
Date: Tuesday, April 05, 2016 10:43 AM

Miko,

I appreciate the CD that you sent along with my furniture which is beautiful and was well packaged for shipment! I can’t wait for the next order to arrive!
Thanks!
Katherine



From: Scott & Evonnie S., Burke, VA
Date: Tuesday, April 05, 2016 6:59 AM

Hi Karen,
Our cushion arrived according to the shipping schedule. I just wanted to ask you, if possible, to pass along a "Thank you!" to whoever made it. Please tell them that it turned out beautifully and I appreciate all the work they put into it.

Thank you for your help and assistance too!

Sincerely,
Evonnie S.



From: Jim F., Honolulu, HI
Date: Saturday, April 02, 2016 11:24 PM

Dear Karen & Garett,

Could not be more pleased with the cushions. They fit perfectly and look outstanding. In particular, thanks for your excellent customer service and thoroughness in getting the order exactly right.
It’s much appreciated.

Aloha,

Jim



From: Ferzeen C., Redwood City, CA
Date: Thursday, March 31, 2016 10:40 AM

Thank you Garett, I love the piece and am happy to own it. :) the quality n finish seems good as well.



From: Qing L., Chapel Hill, NC
Date: Thursday, March 31 2016

Hi Garrett,

Thank you for following up with us. We did receive the set. I was happy with the delivery. [...] But we are happy it matches with the china cabinet we have and they look very nice.

Qing



From: Mary Ann C., Colorado Springs, CO
Date: Thursday, March 31, 2016 8:43 AM

Garett,

We are extremely proud and happy with the chest we purchased from China Furniture. It is very nice in our space and the finish is outstanding. It arrived in perfect shape and we will have many years of enjoyment.

Neal and Mary Ann C.

Testimonial images from Mary B.



From: Tahmina M., Mechanicsburg, PA
Date: Wednesday, March 23, 2016 9:50 AM

I am writing to thank you for my recent purchase! The Elmwood 2 - Door Ming Cabinet was delivered in pristine condition and the color and workmanship of the piece was exactly as I had hoped for. It is a very high quality piece of furniture. The customer service was also exceptional throughout- from order to delivery -and I would definitely recommend China Furniture and Arts to anyone interested in buying quality and well-made oriental furniture.

Testimonial images from Tahmina M.



From: Marcia H., Rogers, AR
Date: Tuesday, March 22, 2016 6:08 PM

Chairs came crated with a photo of how the crate looked when they left the store. After they arrived I was contacted to make sure I was happy with my purchase. They came when they said and so well packed that I don't see how they couldn't have come in perfect condition. I really appreciate the great customer service!



From: Amy and Ray Z., Carlsbad, CA
Date: Tuesday, March 22, 2016 12:00 PM

Review:
Furnitures were packed nicely and arrived within 5 business days. We really love them!
Will order more furnitures again.
Amy & Ray Z

Testimonial images from Yifeng Z. Testimonial images from Yifeng Z. Testimonial images from Yifeng Z. Testimonial images from Yifeng Z.



From: Emily R., North Ridgeville, OH
Date: Monday, March 21, 2016 3:33 PM

Thank you for your great website and excellent service. As you can see, the coffee table we purchased looks wonderful and is exactly as represented. The emails to confirm the purchase and delivery were also very helpful. I would definitely recommend China Furniture Online to others.

Emily R.

Testimonial images from Emily R.



From: Sharon S., Sacramento, CA
Date: Thursday, March 17, 2016 2:56 PM

We are so pleased with the Elmwood Zhou Yi Cabinet that we purchased from China Furniture and Arts. The purchase transaction was handled professionally and the chest was carefully packed for shipment. The delivery company made accommodations for our schedule and arrived when promised. The best part - the chest is even more beautiful than we had expected! We highly recommend making a purchase from China Furniture and Arts.

Testimonial images from Sharon S.



From: Anthony J., Canyon Country, CA
Date: Wednesday, March 16, 2016 1:13 PM

Very fine made table. I like it. Every angle from the outside to the inside is very smooth. Don't need to worry about touch the back of the wood and get cut. The color is the same as the picture it shows. It takes 2 weeks to arrived, very well cover up, no scratch no damage. Just need little help to open it up. This table is little pricey. But I think its worth it. Also hard to find something like this from where i live, so I'm happy with what i got. The picture I took doesn't look too good, but it is very nice in real live.

Testimonial images from Anthony J. Testimonial images from Anthony J.



From: Linda H., Rochester, MN
Date: Thursday, March 10, 2016

This was my first Houzz shopping experience and I'm delighted to say that it went perfectly! China Furniture and Arts has incredible customer service and this item went far, far beyond in exceeding my expectations. The cabinets are absolutely beautiful (even better than the pictures, I have to say - and that almost never happens to me when I'm purchasing things online) and they were shipped super fast! I highly recommend this vendor and will definitely be buying from them again. Thanks so much!



From: Chris K., Philadelphia, PA
Date: Monday, March 7, 2016 10:23 AM

very beautiful neck pillow so glad I ordered it , even prettier that the picture would order again



From: Maria T., Lafayette, CA
Date: Friday March 4, 2016 5:49 PM

This piece is beautiful. High quality. Arrived on time and in great shape. Didn't get the white glove delivery for extra $$$ and it was fine.



From: Zenny F., San Bruno, CA
Date: Thursday, March 3, 2016 4:34 PM

We purchased the TV wall cabinet and love it tremendously. For years, I have been searching for this piece for a modest size TV due to lack of a space for a much bigger set in my house. Finally while searching online, I came across Houzz and to my delight, found what I have been looking for and picked one among their wide selection. I can't help but keep looking at it with much admiration at this beautiful piece of art each time I walk by it. My husband and I love it and what a wise decision it was for us to buy it. The furniture arrived so carefully and professionally packed with no damage to it whatsoever. I am a lover of Asian art and will look into China Furniture & Arts again should my need for another piece of furniture or Asian decor come up.

Testimonial images from Maria T. Testimonial images from Maria T. Testimonial images from Maria T.



From: Connie S., Reno, NV
Date: Tuesday March 1, 2016 5:55 PM

Absolutely perfect! It is beautifully finished, inside and out, and it arrived in impeccable condition



From: Alyne F., Philadelphia, PA
Date: Tuesday, March 01, 2016 9:50 AM

The hand-painted Tibetan chest is quite beautiful and we are thrilled to own it.
Actually, it is more beautiful in person than it appeared on- line.

The company was a pleasure to deal with. They were so very accomadating and we would not hesitate to purchase from them again.



From: Shirley M., Walnut Creek, CA
Date: Sunday, February 15, 2016 6:44 PM

We absolutely love our table. [...] China company was very friendly and helpful, shirley

Testimonial images from Holly E.



From: Christine M L., Bonita Springs, FL
Date: Monday, February 15, 2016 4:41 PM

The fishbowl planter arrived today. It is extremely beautiful, much better in person. Very well packed. I love it and I will be sure to purchase from China Furniture again. Thank You.



From: Dora R., Miami, FL
Date: Wednesday, February 10, 2016 11:26 AM

She truly is a work of art! The whole piece is beyond beautiful!
The package was outstanding - ensuring against breakage and
the piece was received before the expected date.

I will not hesitate to buy another work of art from your company.

Thank you

Dora



From: Holly & Ned E., Hamburg, NY
Date: Tuesday, February 09, 2016 1:42 PM

Garett..... thank you so much..we were very pleased with everything you and your company did for us from start to finish..your customer communication is superb...included is a picture of our new acquisition...again thank you Holly E

Testimonial images from Holly E.



From: Teresa P., Bettendorf, IA
Date: Friday, February 05, 2016 5:16 PM

We love our chest. It is exactly as advertised. I will trust China Furniture again. The delivery was the best I've ever experienced. Truly" white glove " by 2 gentlemen.



From: Elizabeth H., Seattle, WA
Date: Tuesday, February 02, 2016 10:22 PM

I was looking for a round table to match some existing rosewood furniture that we've had for some years. I found China Furniture & Arts online, and found a table similar to what I wanted. I contacted Lili and asked if I could order the table, but without any Chinese carvings. She said that wasn't a problem. I sent pictures of my existing furniture, and also looked through the furniture on the website, and told Lili which ones seemed to match the finish of my existing furniture best. The table arrived in perfect condition, and is well made, and quite beautiful, as you can see. It is also a very good match for my existing chairs. I could not be happier with my purchase and would not hesitate to order from China Furniture & Arts again.

Testimonial images from Elizabeth H. Testimonial images from Elizabeth H.



From: Virginia C., Bonita Springs, FL
Date: Tuesday, February 02, 2016

I was extremely satisfied with my new furniture and the delivery company and staff.I was updated of my purchase and delivery time and procedure. My entire experience was a positive one. Thank you.



From: Tommi H., Thornton, CO
Date: Monday, February 01, 2016 5:25 PM

Received our furniture purchase on Thursday last week, uncrated it and brought it in and we are DELIGHTED! It is a beautiful piece, exactly as shown online, fits perfectly in the desired location, etc, etc. I will eventually send a picture, but the room is still in a state of being decorated so will hold off until everything around the chest is presentable.

Thanks sincerely for checking, you are GREAT to do business with!

Tommi H



From: Meg C., Longmont, CO
Date: Friday, January 29, 2016

Very Happy... I could not be more delighted! Was amazed at the speed of which my order was placed, item arrived well before expected, the customer service and customer satisfaction, came first... I would not hesitate to recommend to a friend, or do repeat business. A+!



From: Victoria C., Laguna Beach, CA
Date: Wednesday, January 27, 2016 11:17 AM

Dear Lili and Garett,

Thank you for the follow up. We absolutely love the hand painted Grand Imperial Sofa Couch. It is such a beautiful piece of Chinese art with finest craftsmanship. Of course, we also love all the other pieces we bought recently. They have attracted a lot of admiration from our guests.

I would also like to thank you for your excellent service. I had very pleasant experience from the start to the finish. You will be my first choice when I shop furniture next time.

Please see attached pictures.

Best
Victoria

Testimonial images from Victoria C. Testimonial images from Victoria C. Testimonial images from Victoria C.



From: Patricia O., Wheeling, IL
Date: Thursday, January 21, 2016 3:10 PM

I LOVE my new cabinets! The craftsmanship is excellent.
I am very happy with my purchase. These cabinets match
my large office in a cabinet that I bought a few years ago
from you. I bought these on line because I knew they would
be exactly like the picture & they were!! thank you!!
Patricia O.



From: Shan H., Conroe, TX
Date: Sunday, January 17, 2016 11:50 AM

Review from a very happy customer:

I was looking for some storage cabinets for our new home, and after hours researching and reading all the good reviews online, I found these beautiful Peking style and Ming style sideboards at www.chinafurnitureonline.com
Lili in sales dept assisted me to select the right sideboards and Garret helped me with the shipping arrangement.

I'm very pleased with my two gorgeous looking sideboards, they arrived in good condition, and most importantly, I'm very impressed with the attentive service China furniture provides.

I'm already thinking of getting a 3rd piece of furniture from China furniture.

Shan

Testimonial images from Shan H. Testimonial images from Shan H.



From: Karen W., Moorestown, NJ
Date: Tuesday, January 12, 2016 9:06 AM

The chest arrived yesterday in a timely manner. The carrier was very friendly and helpful and the chest arrived very well packed and in perfect condition. It is just beautiful and far more than I expected. If, in the future, I choose to add another Asian piece to my home I will definitely purchase it from China Furniture. The ease of seeing everything online and ordering was a breeze. We will enjoy seeing the chest in our home every day.

Thank you for the follow-up.

Karen W.



From: Ruby H., Cary, NC
Date: Sunday, January 10, 2016 9:28 AM

Hi Lili,

I think it was well worth the wait for the back order of the china cabinet. The whole set comes out beautifully together. Love the exquisite craftsmanship of the carving of the dragons! I have received a lot of compliments from my friends. Photo attached. Thank you so much !

Ruby

Testimonial images from Ruby H.



From: June L., Stoughton, MA
Date: Wednesday, January 06, 2016 10:25 AM

TO MY FRIENDS AT CHINA FURNITURE;

I RECEIVED THE RED PORCELAIN TEMPLE VASE YESTERDAY AND AM THRILLED TO ADD SUCH A BEAUTIFUL WORK OF ART TO MY COLLECTION.

THANK YOU FOR CARRYING SUCH QUALITY MERCHANDISE AND FOR THE IMPECCABLE DELIVERY EACH AND EVERY TIME.

BEST WISHES TO ALL FOR A HAPPY AND HEALTHY NEW YEAR.

SINCERELY, JUNE L.



From: Diane S. El Dorado Hills, CA
Date: Monday, January 04, 2016 6:08 PM

Gorgeous chest. A marvelous size & blends well with my Asian motif. It arrived in a timely manner & was packaged securely. China Furniture & Arts is a pleasure to do business with. Thank you.
Under separate email, I am sending a photo of the chest placed in my foyer.

Testimonial images from Diane S.



From: Deanna G., San Rafael, CA
Date: Tuesday, December 29, 2015 4:01 PM

Received everything in good shape. All three pieces are absolutely beautiful. Thank you so much for all of your extra help and cooperation in making these pieces work together, and please know how much I appreciate your wonderful professionalism and courtesy. As always, it has been a pleasure doing business with you. I am sure you will be hearing from me again in the future. Best wishes to all of you for a healthy and prosperous New Year.

Best regards, Deanna G.



From: Susan P., Des Moines, IA
Date: Wednesday, December 23, 2015 2:58 PM

My order arrived in timely fashion packed carefully &in excellent condition couldn't have asked for more. Beautiful pieces of furniture does not disappointe very impressed with myself at picking lovely tables. Hope to order more in the future. Thanks for such good service &attention to detail. Shopping with China furniture highly recommend, sincerely Susan

Testimonial images from Susan P.



From: Anne L., Eugene, OR
Date: Friday, December 18, 2015 2:37 AM

Dear Garrett,

Thank you so much for your email. I have bought at least 3 lovely
substantial pieces from China Furniture. Each one is superbly made and
gorgeous! The most recent purchase was the Korean large medicine chest,
modern reproduction. It is absolutely fabulous and we are using it in
our entry way, as its slim profile but sizeable storage is exactly what
we needed there. It also adds considerable beauty to our foyer. The
shipping was prompt and the packaging more than excellent! We would
highly recommend China Furniture & Arts to anyone.

Thank you so very much,
Anne



From: Janice B., Encinitas, CA
Date: Thursday, December 17, 2015 4:06 PM

Very happy with my purchase. The items were exactly as described, the service was excellent and they arrived in a very timely manner.

Definitely recommend.

Janice


Testimonial images from Janice B. Testimonial images from Janice B.



From: Brigid K., Austin, TX
Date: Tuesday, December 15, 2015 5:51 PM

Hello,

Attached are a couple of photos. I really just love these fishbowls! It took me some time to find a way to have the holes drilled in the bottom. I also have smaller blue and white planters that I purchased from your company for the topiaries on the balcony, but they are hard to see in the photo.

Happy Holidays!
Brigid

Testimonial images from Brigid K. Testimonial images from Brigid K.



From: William H., Occoquan, VA
Date: Saturday, December 05, 2015 11:14 PM

Hi Karen,

The tables arrived today. I love them! They were packaged well and handled, by FedEx, perfectly!

Thanks for keeping your promises and being so friendly.



From: Chiyan W., Santa Barbara, CA
Date: Thursday, December 03, 2015 12:01 PM

Dear Karen and Yanyang,

I love my new desk! Beautiful and perfect!

Testimonial images from Chiyan W. Testimonial images from Chiyan W.



From: Flora G., Englewood, FL
Date: Wednesday, December 02, 2015 9:11 PM

Dear Mr Tam,
My furniture was delivered in excellent condition and is perfect! The drawers move smoothly. The movers were cooperative and polite and my two buffets were placed perfectly by the movers. I will send you a picture if you send your email address. Flora G.

Testimonial images from Flora G. Testimonial images from Flora G.



From: Kelly T., Occoquan, VA
Date: Saturday, November 14, 2015 8:02 PM

I am thrilled with the four-drawer file cabinet--elm wood with longevity symbol. [...] it matches my elm wood desk. (I should have bought it a year ago when I first saw it!) It is well-made and beautiful. Note: Not shown in the picture, but the drawer glides are on the the sides of the drawers. The inside drawer measurements are: 13 1/2" wide, 19" deep, and 10 1/2" high. The shipping weight is just under 200 pounds, so one should consider using the white-glove service unless there are others who can unpack and lift the cabinet for you, plus break down and dispose of the pallet and other packing materials. By the way, delivery was fast--within 74 hours.



From: Larrie M., New York, NY
Date: Friday, October 30, 2015 9:45 AM

Hello,

Just need to tell you how wonderful my new Hand Painted Chinoiserie Screen is, and it exceeded my
expectations - just a truly beautiful addition to my home - You were all very helpful in making me
feel comfortable with this purchase - shipping it gracefully from Illinois to New York City, I adore the
screen - it is absolutely a work of art in my home - and I thank you for your attention and curtesy
in making this happen in a very short period of time. It was a seamless transaction, and it is a
pleasure doing business with all of you. Again, thanks for adding beauty to my home!

Larrie M



From: David and Liz A., Sarasota, FL
Date: Thursday, October 29, 2015 6:10 AM

Arrived on time! No hassles , perfectly packaged, and in mint condition. We love it. You are a great online store which we highly recommend! Dave and Liz

Testimonial images from David A.



From: Barbara C, Lafayette, CO
Date: Wednesday, October 28, 2015 1:44 PM

From the beginning China Furniture and Arts was a pleasant shopping experience. Their selection is very large and when I found what I liked I decided to call rather than order online since I had a couple of questions. The woman I spoke with was very knowledgable and answered all my questions.
To help myself, since I’m not young, I ordered the “White Glove” service. The order came yesterday and I couldn’t be happier with the merchandise! It’s perfect. Even nicer than it appeared online. The “White Glove” service was indispensable. The order was so carefully packed that it was actually in a wooden crate made for my order.
The delivery went really smoothly and the items are flawless. China Furniture and Arts is very organized regarding payments and communication. I will be buying from them again soon!
Barbara C.



From: Ray and Annie A., Batavia, IL
Date: Monday, October 26, 2015 12:43 PM

The dining room chairs are gorgeous!!! The grain of the rosewood is stunning, and the carving is lovely. The chairs don't overpower our small dining room. The silk cushions are almost too pretty to sit on. We can say our chairs are one of a kind. Your service was friendly and courteous.

Testimonial images from Ray & Annie A.



From: Lorraine B., El Paso, TX
Date: Friday, October 23, 2015 4:52 PM

The geisha cabinet was perfect for our TV. I have attached a picture so in case your thinking of buying this for your TV. We highly recommend. The service was excellent. Thank you for such professional service and care. You made our day.

Lorraine in Texas

Testimonial images from Lorraine B.



From: Maryann & Ivan P., Goodyear, AZ
Date: Monday, October 19, 2015 12:48 PM

Hello Miko,

We received the bedroom furniture last week and we were extremely pleased with the quality, workmanship and looks.
All the pieces were packed well and there were no dings or scratches

Ivan and Maryann P.



From: Catherine H., Chester, NJ
Date: Saturday, October 17, 2015 5:28 PM

Tom,
I was extremely pleased with the design and quality of my antique coin design table. It is stunning! I would love to share a picture of it, but, unfortunately,I left on a business trip before I got your email. When I return on Oct.24th, I will email a pic.
By the way, China Furniture did an excellent, excellent job of packing my table. It arrived in pristine condition. Thank you for a striking addition to my decor.
Sincerely,
Catherine H.



From: Lillian F., Palm Beach, FL
Date: Monday, October 12, 2015 1:55 PM

Dear Karen and All at China Furniture,

Everything is great!
Today (a Monday and a holiday - Columbus Day ) all went swell.
The chest looks great and your delivery team was excellent. Called us in the morning from Miami and said they would be here in two hours and [...] they were here in two hours. And they got the chest to us, got it in place and took away the wrapping. White glove service indeed.

Thanks everyone for a nice experience.
Cheers,

Lillian F.



This review is provided by amazon.com:

5 out of 5: Exactly what I was looking for.
"Great product. Nice and sturdy. ChinaFuritureOnline's customer service made contact with me within 24 hours to discuss whether I wanted any holes drilled for power cords and delivery options. Item arrived well ahead of estimate. They called after delivery to make sure I was satisfied with the purchase.
Love it. Great furniture, great company and great folks who really care working there. I would definitely recommend it to anyone and everyone looking for an Asian-style piece.
Most importantly, it looks great in my home."

From: Nicklaus N. B., The Woodlands TX
Date: October 9, 2015

Testimonial images from Nicklaus B.



This review is provided by amazon.com:

5 out of 5: "A truly beautiful piece!
The table and matching stools are absolutely gorgeous! The quality is outstanding and the packing of the merchandise superb! A truly beautiful piece!"

Joyce K., October 8, 2015



This review is provided by amazon.com:

5 out of 5: Absolutely looooove this Ming style media cabinet!
"Anyway, I cannot be happier with this purchase although I was a little skeptical about getting such an expensive piece of furniture at first. The red lacquered elm wood exudes such a heartwarming aura and commands such a magnificent presence in our living room that we can honestly say we have never been happier to eat or spend time at home. The rusted-gold handles and hinges add a subtle poignancy to the piece that takes one back to ancient times depicted in old-world Chinese films we watch on the 75" flat screen smart TV that sits atop this beauty.
Although getting it uncrated and through the narrow front door we have was no easy task since we opted out of white glove service to save $250, the hard work and effort was totally worth it. Now our home really feels like a home, and not just another temporary living space"

From: Jujube L., Austin, TX
Date: October 7, 2015

Testimonial images from Jujube L. Testimonial images from Jujube L. Testimonial images from Jujube L.



From: Kathryn G., New York, NY
Date: Sunday, October 04, 2015 9:18 AM

I ordered a small chest from China Furniture & Arts. I was impressed with the communication during the ordering and shipping process, and the well-packed chest arrived in impeccable condition. It was great value for money: sturdy and well-made and attractive. I would definitely order from China Furniture & Arts again.




From: Stephen V., Highland Park, IL
Date: Thursday, September 24, 2015 5:27 PM

love the chest

Testimonial images from Stephen V.



From: Daniel H., Gresham, OR
Date: Thursday, September 24, 2015 1:48 AM

Lili, The TV console arrived in great shape, [...] the item is very nice and looks great in my friends living room. I will send u pick when I get a chance. Thanks again!!

Daniel



From: Margo O., Nashville, TN
Date: Monday, September 21, 2015 12:25 PM

Hello,

My review of the jewelry armoire is as follows:

The item was packed very well and the delivery was easy. It is a beautiful piece of furniture and nice that there was no assembly required. [...] I love the details on the exterior, and some of the paint is raised up to create a lovely texture. The construction is nice and a pleasure to open the doors and drawers. Overall I love this armoire and am happy with the purchase.

Thanks,
M. Owen

Testimonial images from Margo O.



From: Susan A., Orlando, FL
Date: Wednesday, September 16, 2015 12:44 PM

Hi Lili and Staff of China Furniture and Arts,

I received my rosewood cabinet yesterday and I would like you to know that it arrived intact and it’s beautiful! Thank you for the care you did in packing the cabinet and and for the speedy shipping and delivery. Your customer service is outstanding all through out, it’s pretty hard to find this kind of customer service nowadays. Thank you very much!

From a very happy customer,
Susan A.



From: Lynette M., Conway, SC
Date: Wednesday, September 09, 2015 10:30 AM

Thank you! The purchase is very beautiful! I will definitely make further purchases with your company!



From: Don M., Oklahoma City, OK
Date: Friday, September 04, 2015 8:51 AM

Good Morning,
I received the chair last evening. It was in excellent condition and it matches the other nine chairs perfectly. Thank you for your service.
Don M.

Testimonial images from Don M.



From: ShuJin L., Mountain Lakes, NJ
Date: Thursday, September 03, 2015 7:41 PM

I bought these two previous for the first time , I was anxious to see them before they came, when I saw them like these, I was so happy and the products have really good material and delicate handcrafts.
The delivery is very intact and perfect!!!!!!

Testimonial images from ShuJin L.



This review is provided by amazon.com:

5 out of 5: "I ordered 2 of these Asian Ming chests and couldn't be happier with them. They are the perfect fit, and hold all my china and component parts. I hightly recommend this company and the product.
I used the white-glove delivery and was very impressed with their professionalism and the convenience with which they were delivered and set up."

Janet K. N., August 31, 2015



From: Mary Ann B., Woodbury, NJ
Date: Tuesday, August 11, 2015 6:40 AM

Dear Mr. Tam:
I would like to tell you how pleased I am with my purchase of the rosewood sofa table. It is exactly what I have been looking for. Your company has been extremely responsive, efficient and prompt. It arrived on time and without any issues. I would not hesitate to purchase other items from your company in the future. Thank you.
Regards,
Mary Ann

Testimonial images from Mary Ann B.



From: Pamela and Dave H., Santa Rosa, CA
Date: Friday, August 7th, 2015 4:45 PM


Testimonial images from Pamela and Dave H.



From: Ram I., Naperville, IL
Date: Friday, August 07, 2015 9:49 AM

I absolutely loved the Dining set I purchased from you. I also bought a china cabinet from you, a while ago. Both look stunning in our new Home. Attaching the photo of them.

Thank you
Ram I., Naperville, IL


Testimonial images from Ram I.



From: Chris D., Lake Havasu City, AZ
Date: Wednesday, August 05, 2015 9:19 AM

Good morning,

Just wanted to let you know the cabinet arrived safe and sound and we love it! It was a long wait but worth it, looks great in my house and very well made. Kudos to the shipping department, great job in crating the cabinet.

Thanks again,
Chris D.



From: Diane D., The Woodlands, TX
Date: Tuesday, August 04, 2015 10:25 AM

The chest I bought from China Furniture and Arts is beautiful. I'd found the website online. My daughter-in-law went to the showroom in Westmont, IL. She told me the piece was "quality", and it is. Miko was very helpful in ordering the piece. It was delivered (white-glove service) after being carefully packed by Garrett and team. Even my husband, who was skeptical of ordering something like this online, is impressed with the chest. My opinion is that China Furniture and Arts sells quality products, is highly customer service oriented, and is as good as their word. One happy customer here.

Testimonial images from Diane D.



From: Maria D., Foxborough, MA
Date: Monday, August 03, 2015 4:22 PM

The kitchen chairs we purchased arrived in perfect condition, very well wrapped. The chairs, rosewood armchair, and Elmwood chairs, is a great example of exquisite Chinese craftsmanship. The design reflects the spirit of Zen – a combination of simplicity and beauty. Moreover, very comfortable to sit. After few weeks of enjoying the chairs in our kitchen, we order additional to our dining room. Thank you for this great art!
Maria, Foxborough, MA


Testimonial images from Maria D.



From: Sandra A., Philadelphia, PA
Date: Friday, July 31, 2015 10:14 AM

My camel arrived today, in perfect shape. I'm thrilled!
Sandra A.

Testimonial images from Sandra A.



From: Kevin K., Ashland, VA
Date: Thursday, July 30, 2015 10:30 PM

We have received the awaited cushions. This completes the original order.

My wife and I want to thank all of you for keeping us updated and following through on this order. We are very pleased with the customer service and look forward to our next piece from China Furniture & Arts.

See you soon,
Mr & Mrs K.



This review is provided by amazon.com:

5 out of 5: "Beautifully Amazing! Kwan Yin Statue is perfect in detail, water drips from her vase into the dragons as it's supposed to. I also ordered the wooden stand for her to stand on and I'm so glad I did! It's well crafted, looks beautiful with her on it. The care taken in packaging/shipping time was phenomenal, not one issue with such a delicate porcelain item! Outstanding product & service! Thank you!! "

Candace T., July 28, 2015



From: William W., Wyman, NJ
Date: Monday, July 27, 2015 12:46 PM

THANK YOU for all of your help today Garett!!

The chair is B E A U T I F U L!!!!! I love it!!

Your company always makes me feel appreciated, and valued.. You're the best!

Cheers, William



From: Jennifer M., San Diego, CA
Date: Sunday, July 26, 2015 4:43 PM

Thank you. Very nice nest of tables, with no scratches. Jennifer.



From: Barry L., Merseyside, England
Date: Tuesday, July 21, 2015 2:11 PM

We knew exactly what Chinese style furniture we required but were unable to source it in Hong Kong or Singapore, other than on a lengthy made to order basis. We found it at China Furniture & Arts via Houzz. It was in stock and half the price quoted for made to order. They made some requested alterations and sourced several overseas shipping quotes. It all arrived in UK on time, well crated and in good condition. It looks stunning in our new home. Couldn't fault any aspect of the transaction and service levels.



From: Warren and Samantha O., Merrick, NY
Date: Tuesday, July 21, 2015 2:06 PM

I am absolutely delighted with my media cabinets! They are well made and exactly like the picture on chinafurniture.com
Shopping with you was a pleasure since any emails or phone calls were answered immediately.
Beautiful thank you.


Testimonial images from Sam O.



From: Andre D., St. Cocoa Beach, FL
Date: Monday, July 13, 2015 3:47 PM

Dear Lili,

We are more than thrilled with our bench, it is exactly what we wanted. It completes our foyer with perfection. Fantastically pack and shipped too!

Thank you and kindest regards,

André & Kerry

Testimonial images from Andre D. Testimonial images from Andre D. Testimonial images from Andre D.



From: David D., Evanston, IL
Date: Saturday, July 11, 2015 5:21 PM

The small cabinet we purchased took a long time to arrive, but it was worth the wait. It’s a beautiful piece and extremely well-crafted. We couldn’t be more pleased with it.



This review is provided by amazon.com:

5 out of 5: "At last, a business that is both conscientious and competent! China Furniture stayed on top of all aspects of my purchase. I was apprised of delivery progress and delivery options(white glove) through emails and telephone calls from extremely courteous employees. The cabinet arrived sooner than expected in perfect condition. The white glove delivery was worth every penny. Definitely recommended. "

Bruce G., July 10, 2015



From: Richard W., Youngstown, OH
Date: Thursday, July 09, 2015 5:51 PM

The chair cushions arrived today. They are perfect



From: Brenda L., Seminary, MS
Date: Tuesday, June 30, 2015 8:10 PM

The cabinet is beautiful, and the shipping experience was good. The delivery was scheduled and on time. The cabinet was wrapped and well protected. Overall, very pleased with the cabinet and the service!



From: Richard E., Pleasant Hill, CA
Date: Tuesday, June 30, 2015 6:01 PM

Garett, Yang & Karen,

Just a quick note of appreciation and a big Thank You. The table has arrived and is in its new home in our living room. My wife will be very happy when she arrives home. Your service and follow up is outstanding.

Best Wishes!

Richard E.



From: Pamela W., New York City, NY
Date: Monday, June 29, 2015 7:30 PM

Delivery went perfect. The men were very careful and cautious with my things. Also very neat and helpful. The pictures go around the room in order . I am happy with both pieces.
Thank you.
Pamela


Testimonial images from Pamela W.



From: Christopher R., Henderson, NV
Date: Friday, June 26, 2015 11:41 AM

Garett,
It’s an absolutely beautiful piece of furniture. My wife is in Hong Kong this week visiting her sister, she will be quite surprised and pleased when she returns and sees the new rosewood media cabinet. Your customer service is excellent, we will be making purchases from you in the future.

Regards,

Christopher R.



From: Denny W., Hialeeh, FL
Date: Sunday, June 21, 2015 3:47 PM

Hello Miko, attach a photo of cabinet, it came very Package and no damage, it is a very beautiful piece of furniture that we will enjoy for years....Thank You very Much and nice dealing your company...



Denny W.


Testimonial images from Denny W.



From: Gabriele A., St. Petersburg, FL
Date: Friday, June 19, 2015 3:43 PM

I HAVE BEEN PURCHASING FURNITURE FROM THIS COMPANY SINCE 2011. I AM EACH TIME SURPRISED ABOUT THE BEAUTY AND THE EXCELLENT CRAFTMANSHIP OF THE FURNITURE. THE SERVICE OFFERED BY THIS COMPANY IS OUTSTANDING. THE DELIVERY DEPARTMENT IS ON TOP OF EVERY SHIPMENT MAKING SURE THAT YOUR ORDER ARRIVES ON TIME. I WILL DEFINITELY CONTINUE DOING BUSINESS WITH CHINAFURNITURE ONLINE. I AM IN LOVE WITH EVERY PIECEI BOUGHT FROM YOU!!! THANK YOU,

GABRIELE A.


Testimonial images from Gabriele A.



From: Karen T., Brooklyn, NY
Date: Wed 6/17/2015 5:01 PM

I am happy w/ my cabinet. I tried 1/2 dozen ways to send you a pic & write a testimonial but I guess I'm not clever enough. You were very diligent about delivery & my cabinet was well packed, delivered on time. It is sturdy, attractive & strong. I like it & im glad I got 10% extra off. I think you are a good company & I would recommend you & use your company in the future. Thank you

Dr. Karen T.



From: Jamie D., Forestville, CA
Date: Tue 6/16/2015 7:43 PM

Dear Lili,

I don't have the time to leave general comments, but I do want to thank you personally. I left a message with the individual that answers your phone earlier today. The message I wanted delivered is that our furniture finally arrived, with Garrett's help, and it is exactly to our specifications. The two pieces are in perfect condition and it look beautiful in our home. The quality of your furniture is well worth the wait. As I said before, I especially want to thank you for your superb customer service through all of these long months.

Be well, Jamie



From: Kim S., Shepherdsville, KY
Date: Sat 6/13/2015 1:41 PM

I received my stools last week. They are perfect. Deep rich color red and built very sturdy. Very comfortable to sit on. Love the stools,


Testimonial images from Kim S.



From: Hanlie V., Chicago, IL
Date: Sat 6/13/2015 1:17 PM

Lili at the shop was helpful and professional without being overbearing. The selection at the shop is amazing and the quality good. The order process was slick and easy. She accommodated a change in my order with grace. 

Someone called to check the delivery time and the delivery arrived on time. The delivery staff were courteous and helpful.

I will certainly recommend China Furniture & arts and will shop there again.

Hanlie V.



From: Wendy W., Burbank, CA
Date: Fri 6/12/2015 3:44 PM

The chair arrived yesterday in excellent order.  It is a beautiful
addition to my bedroom.

Thank you very much for your help.

Wendy



From: Michael M., New York, NY
Date: Tuesday, June 09, 2015 9:29 PM

I just got my cabinet last week and I couldn't be happier with it. It was a long wait (almost 3 months) but it was well worth it. It is extremely well-made and incredibly attractive. This is the second item I've purchased from ChinaFurnitureOnline and I'm as happy with this as I was of the first. I look forward to enjoying these items for years to come and hope someday to purchase more furniture from ChinaFurnitureOnline in the future.

Michael M.
New York City

Testimonial images from Michael M.



From: Sam W., San Diego, CA
Date: Thursday, June 4, 2015 3:46 PM

Karen and Lillie,
Received beautiful dining room set!
Perfect condition, they set up as well.
Here are pictures. It matches my existing
smaller set which is now in the dinette room.
My heart to yours for making this happen
Blessings,
Sam


Testimonial images from Sam W. Testimonial images from Sam W. Testimonial images from Sam W.



From: Tracie W., Minneapolis, MN
Date: Thursday, May 28, 2015 3:29 PM

Thank you - the artwork is spectacular in our home (such incredible workmanship and detail) and the delivery was great (arrived well-packaged and safe)!!!

Attached is a photo.

Tracie

Testimonial images from Tracie W.



From: Denyse H., Southington, CT
Date: Thursday, May 28, 2015 6:01 AM

I absolutely love my new cabinet I received from you…I also bought a china cabinet from you a while ago and couldn’t wait to order another piece of furniture from you. They are beautiful and I am attaching a photo of both of them.

Thank You very much.

Testimonial images from Denyse H.



From: Anne T., Rio Vista, CA
Date: Wednesday, May 21, 2015 7:47 AM

I received this today and it is even more beautiful than the photo. It came in good order in less than a week and was extremely well packaged. I am very satisfied with my purchase and with Houzz.



From: Angela M., Astoria, NY
Date: Wednesday, May 20, 2015 8:47 PM

Dear Miko,
The furniture is great, the chest of drawers is beautiful. So is the bed and the night stands. It was worth the wait. Hope all is well with you and business is good

Good Wishes to You
Angela M.



From: Caroline W., Farmington Hills, MI
Date: Wednesday, May 20, 2015 5:09 PM

The Mahjong table and chairs are beautiful! The quality meet my expectation.
Best,
Caroline W.



From: Eugene C.G., Columbia, SC
Date: Wednesday, May 20, 2015 4:56 AM

Our Tansu media chest arrived in perfect condition . The quality and appearance of the chest exceeded our high expectations. We would not hesitate to order with you again. Communication and response was thorough and fast . Everyone we talked with or e-mailed at China Furniture was very knowledgeable and helpful. Thanks for a great shopping experience.



From: Karen H., Houston, TX
Date: Tuesday, May 19, 2015 4:59 PM

Hi Miko-
We received our cushions last week and we really, really like them! You were right about the four seasons flower design and the color. The color is exactly what I was wanting. They look so nice. Thank you so much for following up with me on this original back-order and for talking with me about the look I wanted. I will definitely keep your company in mind, should I have a need for a product you can provide. Thank you!



This review is provided by amazon.com:

5 out of 5: "The seller contacted me to check that I understood that the stand pictured was not included with the pot. (This was also noted in the description). The caller was helpful and not at all pushy. The pot arrived nearly a week ahead of its estimated date of delivery. It is even nicer than its picture and was extremely well packaged. "

Jeannine G., May 19, 2015



This review is provided by amazon.com:

5 out of 5: "This Japanese Farmers outfit is beautiful. It was much larger (actual Size). Mint condition. We had a an empty wall space because we collected hats from all over Asia and I could not anything to blend with or find original Asian hats. This topped our beautiful collection. I will most definitely order from this company again. My husband was stunned and happy. Thank you. "

Denise R., May 7, 2015



From: Doris and Bob B., Bonita Spring, FL
Date: Saturday, May 02, 2015 1:07 PM

All the pieces arrived in excellent condition. They look beautiful! From Illinois to Florida arrived in excellent condition.

Testimonial images from Doris B. Testimonial images from Doris B. Testimonial images from Doris B.



From: Peter R., Stuart, FL
Date: Friday, May 01, 2015 8:58 AM

Karen

Thank you for all your help with this great piece of furniture.

It is very well made and finished and compliments my other pieces from you. It arrived in perfect condition due to really great care in packing for its long trip! I would highly recommend China Furniture to anybody that wants beautiful oriental furniture for their home.

Sincerely
Peter

Testimonial images from Peter R.



From: Kathleen G., Summerville, SC
Date: Wednesday, April 29, 2015 5:22 PM

Love how this piece fits in our hall entry way! Thank you for your customer service. From beginning to end, you were there for me!

Kathy

Testimonial images from Kathy G. Testimonial images from Kathy G.



From: Cathy H., Sylvester, GA
Date: Wednesday, April 22, 2015 1:37 PM

I am so happy , the furniture is beautiful, we unpacked everything last night and someone is coming tomorrow to help us lift everything.

Testimonial images from Cathy H. Testimonial images from Cathy H.



This review is provided by amazon.com:

5 out of 5: "Very delighted with my experience from this seller. Item is just as shown. Would recommend this seller to friends and family! "

M. E., April 22, 2015



From: Jai L., Highland Park, IL
Date: Saturday, April 18, 2015 3:55 PM

Here is my review
Great service. On- time delivery - friendly service and the furniture was out of this world in quality. It will be a great addition to our home. My wife Joy and I are very happy with your company.[...]

Jai L.


From: Pilar M., Georgetown, TX
Date: Saturday, April 18, 2015 9:49 AM

My original headboard order arrived quickly, but unfortunately it was damaged in transit. The damage occurred when the transit company altered the original packing. I called customer service/shipping when it arrived and they handled it professionally and quickly right over the phone; helping me fill out the paperwork for an easy refusal of package. They then contacted me right back for getting a second piece sent out. Everything I have ever ordered has been very well packed and protected in shipment. I have been impressed with the care taken with each piece of furniture. My second headboard was shipped right away and arrived in perfect condition. As always, the piece is very well made and looks beautiful. I’m extremely happy with customer service and the shipping department as well as Miko in sales. He is a pleasure to work with and is always very helpful. I highly recommend China Furniture and Arts for beautiful and well made asian products.

Testimonial images from Pilar M.



This review is provided by amazon.com:

5 out of 5: "The communication and service from this company was excellent. I received an email immediately after ordering and a phone call to explain the delivery process options and approximate timeline for delivery. They continued to follow-up by phone through and after the delivery. I would definitely order from this company again. "

Lola W., April 9, 2015



This review is provided by amazon.com:

5 out of 5: "[...] The packaging was AWESOME! Very well done & reinforced so that in NO way would this be damaged in shipping. Beautiful piece as well. I bought it for a meditation altar & it's going to work perfectly! Thanks! "

Jennifer D., April 4, 2015



From: Carol H., Sacremento, CA
Date: Wednesday, April 01, 2015 10:53 PM

The following picture features furniture from China Furniture & Arts and was submitted by one of our loyal customers.

Testimonial images from Maria C.



From: Maria C., Visalia, CA
Date: Wednesday, April 01, 2015 7:29 PM

Miko, I am sending this email to let you know how very pleased I am with my recent purchase. This was my first purchase with your company and look forward to future purchases. I have attached two pictures and how wonderful my oil painting looks over my bed in my master bedroom.
Thanks for your help. I appreciate it.

Testimonial images from Maria C. Testimonial images from Maria C.



From: Anne T., Rio Vista, CA
Date: Sunday, March 29, 2015 10:22 AM

Hi Garett,

My husband forwarded your email to me.
Please see attached is the photo of the Chinese furniture that we recently purchased on line thru your store web site.
We are very happy and please with the product very much!
Best regards,
Claude and Anna T.

Testimonial images from Claude T.



From: Christine Y., Burlington, WA
Date: Wednesday, March 25, 2015 4:53 PM

I just wanted to let you lovely people know that my Tansu chest finally arrived today at 12:30 pm. It is absolutely beautiful; I LOVE it! There was no shipping damage. I uncrated it in the garage and when my husband gets home from work we will move it into it's place of honor in the house. Thank you all so much for being so responsive to my e-mails about the delayed delivery. I would not hesitate to order from your company again and when people ask me where I got such a beautiful chest I will certainly tell them. Thanks again.


From: Clayton A., Stone Mountain, GA
Date: Monday, March 23, 2015 7:46 PM

Hey, Lili here are the pictures of the Daybed....its looks great in my home.
Thank-you so much for everything...I love it. As I said before I will be calling on you again..for more items.

Testimonial images from Clayton A.



From: Niambi K. Hayward, CA
Date: Monday, March 16, 2015 12:24 PM

Hi Garrett--
I LOVE my sideboard!!! High quality, exactly as pictured. It looks great with my metal art. I get lots of compliments. White glove guy was very nice and careful with my hardwoods floors.
I think you promised me lunch when I come to Chicago!
Here's the photo. I finally downloaded it from my camera.
Thanks.
Niambi K

Testimonial images from Jerry F.



From: Anita O., Chicago, IL
Date: Saturday, March 14, 2015 9:48 PM

I've been collecting Asian Art and Furnishing for over 25years. When I found China Furniture and Arts I literally found Heaven on Earth. This store is Amazing, so are the Staff and Service. If your are a Lover of Asia Art then this is the place for you. I've purchased several items here, from accessories to Dinning Room Furniture and have been very pleased with each purchase. On a personal note, some have found it surprising that I, a Black women has created a Wonderful Asian Feng Shui Decor in my home that continues to astonished all that visit for the first time.

Thanks China Furniture and Arts
Sincerely
Anita O


This review is provided by amazon.com:

5 out of 5: "Beautiful, high quality cabinet. Rich red wood. Solid. Heavier than we expected. The people at China Furniture were very conscientious about detail and delivery as well as follow up. It came very well packaged. The only down side was the time and effort to get rid of all of the packaging. Though I know that was done to protect the piece - it did arrive unscathed.
If I had realized how heavy it was and how much packaging (cardboard, plastic, styrofoam, particle board, wooden palette), I would have paid the extra for the "white glove delivery" service. Either way, we have a lovely and versatile new piece of furniture."

Kelly A. M., March 13, 2015



From: Jeff Sheats Designs, Inc., Indianapolis, IN
Date: Thursday, March 12, 2015 7:13 PM

The following pictures feature products by China Furniture and Arts that were submitted courtesy of Jeff Sheats Designs, Inc.

Testimonial images from Jeff Sheats Designs, Inc. Testimonial images from Jeff Sheats Designs, Inc.



From: Linda M., Huntington Beach, CA
Date: Thursday, March 12, 2015 1:14 PM

I couldn’t be more pleased with this chair or my experience working with China Furniture. The chair is not only gorgeous but is so well made. It works perfectly in my living room. I would definitely recommend China Furniture & Arts.

Linda M

Testimonial images from Linda M.



From: Donna C., Springfield, MO
Date: Wednesday, March 11, 2015 9:56 AM

I don't use outlook for emails but I really wanted to tell people how impressed I am concerning my buy from your company. It was every bit as beautiful as it appeared online, and I was very impressed with the shipping and especially the packing. Customer service was great and I appreciated the verifying the purchase. I encourage you to keep up the good work and you might become the next Alibaba.

Donna C.


This review is provided by amazon.com:

5 out of 5: "Absolutely great customer service and the Chinese fish bowl is even more beautiful than it looked online. "

Mary, March 7, 2015



This review is provided by amazon.com:

5 out of 5: "A very well made item; looks much better than others I have purchased elsewhere. It was a perfect fit and has a nice soft Cherry finish. I plan to purchase more. "

Sandra C., March 6, 2015



From: Paul J., St. Augustine, FL
Date: Thursday, March 05, 2015 3:01 PM

we got the furniture yesterday.Packing was good. No damage.good service.
I do not mind buying again from China furniture and arts.
Thanks


From: Alyn B., Ormond Beach, FL
Date: Wednesday, March 04, 2015 8:52 PM

Dear Miko,
Today we received the Longevity Design Sideboard from ChinaFurnitureOnline.com. It is so beautiful and we absolutely love it. The quality and workmanship are superior.
I would recommend your store to anyone who enjoys the beauty of Asian decor.
Alyn & Susan


From: Michael F., Daytona Beach, FL
Date: Wednesday, March 04, 2015 8:41 PM

I received the items i ordered last week. I wanted to take a moment to let you know that I am extremely pleased with the quality of workmanship and craftmanship. The colors couldn't be more beautiful. Thank you. They are wonderful accents to my home.

Michael


From: Larry E., Kennebunk, ME
Date: Wednesday, March 04, 2015 9:21 AM

Thanks. Love the furniture. Larry

Testimonial images from Larry E.



This review is provided by amazon.com:

5 out of 5: "Excellent seller! The curio display stand arrived very quickly and in perfect condition. Thank you! "

Jacklyn B., March 3, 2015



From: Jerry F. Wilson, WY
Date: Tuesday, February 24, 2015 6:33 PM

Lili, here is our review.

The dining room table and chairs arrived in perfect condition and are outstanding. The quality is exemplary as we have come to expect from China Furniture. [...] Thank you. Jerry and Lori


Testimonial images from Jerry F.



From: Marvin H., Washington D.C.
Date: Thursday, February 19, 2015 1:25 PM

My dear Miko,

Just a note to let you know that the sculptures arrived today, perfectly packed and absolutely stunning in every way. Bad weather delayed delivery by a day, but the upshot is that everything arrived for the Chinese New Year. What an auspicious omen!

Not surprisingly, the online photos don't begin to do either piece justice. They exemplify virtuoso carving of the highest order. Although I missed getting my first choice among the smaller carvings, the one I now have is superb, with the added virtue of possessing what is surely a very rare color.

As you requested, I've attached a photo of the large mountain scene in its new setting. (The two Tibetan pieces belong to my brother, who got them in Tibet in 1987.) This is a genuine treasure, an exceptionally fine museum-quality piece of breathtaking refinement (and, to my great delight, carved on both sides!).

Thank you so much for helping these precious works become part of my life.

With very warmest best wishes,
Marvin

Testimonial images from Marvin H.



From: Fang Y., Chantilly, VA
Date: Thursday, February 19, 2015 7:18 AM

Dear Lili,

We received dinning set yesterday. The two staff did a nice job. The dinning set and sideboard are beautiful and high quality. We really appreciate all you and your team did for us, and also will recommend your company to our friends here.

Happy Chinese New Year!

Fang Y.


From: Maria K., Houston, TX
Date: Wednesday, February 18, 2015 6:08 PM

Thank you so much for my beautiful red Buddha I just received today from you. The color matches exactly the red in my home...and I also have a collection of Buddha's in my home.

I love it! Can't wait to find another piece to complete my Zen style home.

Thank you again for your kindness!

Maria K.


From: Ann L., Claremnont, CA
Date: Wednesday, February 18, 2015 3:26 PM

Hi, Lili,
I received my cabinet this morning, and I think that it is absolutely gorgeous.
So often items look better on the Internet, but this piece is even more beautiful in reality.
Thank you for a delightful experience.
Ann L.



From: Ken G., Jersey City, NJ
Date: Friday, February 13, 2015 3:49 PM

We have been very pleased with the quality of the Entertainment unit
We purchased . We will certainly consider future purchases from
Your company.
Sincerely
Ken G.

Testimonial images from Ken G.



This review is provided by amazon.com:

5 out of 5: "Very happy with the purchase. This is the second time that I ordered from the seller. The items were very well packed and arrived in perfect condition. The paint and glaze work were very good. I definitely recommend the product and the seller. They even followed up with a call to ensure that I was satisfied. Thank you and I look forward to ordering more items. "

Erick M., February 10, 2015



This review is provided by amazon.com:

5 out of 5: "The daybed is absolutely beautiful: solidly built, flawlessly finished, perfectly proportioned - exactly what we were hoping for. And the service from China Furniture Online was extremely professional - knowledgeable, responsive, helpful, and they even sent photos to show how it would look with various cushions etc. Would DEFINITELY recommend them (really wish they had a physical store in NYC!!!) "

Roy G., February 10, 2015



This review is provided by amazon.com:

5 out of 5: "Excellent service...received many emails to let me know when and where my shipment was. The nightstands are beautiful, and look fabulous in my zen bedroom. Great quality and packed with extreme care! I will definately purchase from this seller again, the service was extremely personal! "

Maria K., February 9, 2015



This review is provided by amazon.com:

5 out of 5: "The he 72in Rosewood Grapevine Motif Sideboard that we purchased was received in good order last week. Both the retailer and his shipper were First Class. I received several e-mails from each of them which allowed me to follow its transit from MN, to Miami and then to Naples, FL. That was highly appreciated. Thanks to AMAZON, too for using the best retailers "

David C., February 7, 2015



From: Stephen H., Coconut Creek, FL
Date: Thursday, February 05, 2015 5:13 PM

We are delighted with our purchase from China Furniture and Arts. Every step of our experience with them was positive. Their customer service was totally helpful answering our questions about the piece and setting up the delivery. The altar table we selected was even better than the picture. The finish is perfect and the workmanship is of the highest quality. We opted for white glove delivery and the piece was delivered extra-carefully wrapped and then expertly and gently uncrated and unwrapped and set up exactly where we wanted it. I would highly recommend purchasing from China Furniture and Arts and look forward to doing so ourselves in the future!

Testimonial images from Stephen H.



From: Allan K., Victoria B C, Canada
Date: Thursday, February 05, 2015 12:21 PM

We would like to express how happy we are with our recent purchase of two Goldfish Planters. They arrived in pristine condition and are simply stunning.

We will continue to do business with you in the future.

I have attached a few photos of the planters.

Thank You,

Hanne and Allan K.

Testimonial images from Allan K. Testimonial images from Allan K.



From: Neil W., Hawthorne, CA
Date: Tuesday, February 03, 2015 3:21 PM

Hello Karen, Lili, Yang, and Garett.

I wanted to let you all know, especially Karen and Lili, that the armoire model MCV01MBG-WG arrived yesterday. It was packed extremely well.

After unpacking it and moving it to our living room, it is a most beautiful piece of furniture-art. It seems to have arrived in perfect condition and I see no damage or problems.

I realize there was some unforeseen delays in our original order of a different model, but you were all kind and considerate to have worked with us in replacing the model that was still on backorder with model MCV01MBG-WG. I had many email exchanges with Karen and Lili, and I appreciate your patience.

In the end, we are very pleased with the model we received and with your customer service. Thank you. Sometimes unforeseen delays happen, especially when transpacific shipping is involved. It is how a company handles those delays and promptly responds to customers concerns is what makes all the difference in the world and will leave a customer with a good feeling despite the delays.

Keep up the excellent customer service and excellent furniture.

Kind regards,
Neil W.




From: Joan R., Knoxville, TN
Date: Sat, Jan 31, 2015 at 6:11 PM

The table arrived in perfect condition andis exquisite. I love it!
Joan R.


Testimonial images from Joan R.



From: Amalia D., Miami, FL
Date: Thursday, January 29, 2015 2:19 PM

Lili Chou,

We got our cushions and are very pleased. They are very well made and good quality. Thank you.




From: Christopher H., Winslow, ME
Date: Tuesday, January 27, 2015 10:51 PM

The seat I ordered for the sitting room came securely boxed in plywood, so there was no chance of damage during shipment. When I opened the package, I was surprised by the lustre of the wood, and the overall quality of the product. The chair is very comfortable, and a person is able to relax in it. The ergonomic back is a great feature, and I highly recommend, based on this experience, any of the products offered from this store. Thank you for such a great piece of furniture.

A happy customer




From: Milton E., New York, NY
Date: Tuesday, January 27, 2015 10:52 AM

Garratt,

As with any delivery in New York City, there were hitches with this one, but generally the arrangements went as smoothly as could be expected and better than most. The bed I bought from you is beautiful and sturdy and more than does justice to the pictures on your website. Especially appreciated are your attentions and those of others at China Furniture and Arts to my needs in this purchase and delivery. That alone will bring me back. I would include a photograph, but I am a poor photographer.

Best,
Milton E.



From: Anne S., Fairfax Station, VA
Date: Sunday, January 25, 2015 12:03 PM

We are enjoying our beautiful Rosewood Alter Style Media Cabinet which we recently purchased from China Furniture & Arts. It has a lovely finish, [...] which goes well with the cocktail table we had purchased from this company a year earlier. The cabinet was packed well and was received in excellent condition. It was delivered within the time promised by a professional, courteous team. China Furniture & Arts followed up to be sure the delivery was on track. We are very happy with this purchase.



From: Trudy H., Loves Park, IL
Date: Sunday, January 25, 2015 7:43 PM

Everyone I spoke with at the store was extremely helpful and courteous. The purchase was made very easily and delivery was on time and the table in great shape. What more can I ask for? Thank you



From: Deborah S., Quogue, NY
Date: Friday, January 23, 2015 1:59 PM

Hello Garrett and Miko--I love the media table. I placed it in my den under the TV. It looks amazing, as you can see from the attached picture. I really appreciate the quality of service and product. As you know, this is the second table I recently purchased from you and I love both of them. I look forward to many more purchases. Keep making great products! Best, d

Testimonial images from Deborah S.



From: Susan D., Altamont, NY
Date: Thursday, January 22, 2015 8:34 AM

To Whom It May Concern:

Regards,

I was very pleased with our purchase of the Console Table that we purchase and I love the color of it [...] The table was packaged very well. I will try to send you a picture (someday) as soon as we learn how to upload a picture on the computer and send it to you. It stands proudly in our small Front Hall that we just renovated and when the Front Hall is totally finished, I will try to send you a picture.

Thank you for your table, we will enjoy it (hopefully) for generation, to generations, but for now, I will enjoy looking at it and then I will pass it down to my children.

Thank you for your time.

Sincerely yours,

Susan D.



From: Nancy C., Charleston, SC
Date: Thursday, January 22, 2015 9:22 AM

Love the new file cabinet. It looks terrific in my room surrounded by many pieces of antique artifacts from Asia. It is a wonderful complement to my 2000 year old Monk's writing table from a temple, along with other equally old pieces. Thank you so much for your service and care in sending this piece.

Regards,
Nancy C. :)



From: Michael M., Baltimore, MD
Date: Wednesday, January 21, 2015 9:09 PM

The piece is beautifully done and presents well.

Testimonial images from Michael M. Testimonial images from Michael M.



From: Doug P., Canterbury, CT
Date: Tuesday, January 20, 2015 6:29 PM

I am very pleased with my recent purchases. The chest of drawers is beautiful and solidly made and very commodious. Both wall hangings are exquisite. They are well worth the wait while on back order. Communication related to shipping was also clear and timely.



From: Donna C., Ocala, FL
Date: Sunday, January 18, 2015 10:45 AM

China Furniture and Arts:

Just wanted to let you know what a pleasure it has been to do business with you. Niko, our sales agent, kept in constant communication during the entire process from the selection of our furniture piece to the white glove delivery. We love the Television Console that we purchased and the white glove delivery was exceptional. Thank you again! I would highly recommend your services to my friends! Donna C.



From: Ann L., East Meadow, NY
Date: Wednesday, January 14, 2015 5:04 PM

I am so happy with the coffee table I ordered. It is more beautiful than the picture. Talking with your customer service was really nice, they are so helpful and patient. The delivery was on time and the table came well wrapped and protected from any shipping accidents..I would certainly purchase from you again in the future. I'm sorry but I don't know how to take and send a picture, lucky I can do email.



From: Bob M., St. Pete Beach, FL
Date: Monday, January 12, 2015 11:36 AM

Hi guys:
[...] here are a couple shots of our beautiful cabinet.
All the best,
Bob

Testimonial images from Bob M. Testimonial images from Bob M.



From: David Y., Chapel Hill, NC
Date: Sunday, January 11, 2015 4:36 PM

Hi Lili:
Thanks for the follow up. We really had a good experience. I have included a review and pictures that you can feel free to post.

David

We definitely had a great experience with China Furniture online. We wanted a formal Chinese bed set. There are very few places in the US that sell authentic Chinese furniture that is reasonable in price. We visited the store in Chicago and were impressed with the quality of the furniture. We eventually called and talked to Lili, who was super helpful in ordering us the complete set of bedroom furniture that we wanted. We got a bed frame with matching side tables, two chairs and a table, display cabinet, and a palace light. Our mattress was quite thick and she was able to make a custom bed frame for us [...] Superb customer service. Definitely a go-to place for Chinese furniture.

Testimonial images from David Y. Testimonial images from David Y. Testimonial images from David Y. Testimonial images from David Y. Testimonial images from David Y. Testimonial images from David Y.



This review is provided by amazon.com:

5 out of 5: "Very nice piece. .. on the pricier side for what it does. But worth having."

Radosveta D., January 11, 2015



This review is provided by amazon.com:

5 out of 5: "gorgeous better than expected. my other relatives want another one. very detailed and unique"

Mel, January 10, 2015



This review is provided by amazon.com:

5 out of 5: "great product looking to buy more. thanks"

John P., January 10, 2015



From: Marilyn L., Washington, DC
Date: Wednesday, January 07, 2015 10:45 AM

Customer Service Team,

As you know, the recent order was a repeat purchase. I was thoroughly satisfied with the quality of the furniture and excellent service service with personal touch.[...]The delivery and white glove service with the first order of 3 pieces of furniture (cabinet, chest and cocktail table) was superb.

On the repeat order, the customer service and assistance by the China Furniture team was superb.[...]local delivery subcontractors were exceedingly nice and their white glove service was excellent. Bottom line, I will remain a repeat customer and will oder again when the need arises--China Furniture sells splendid solid hardwood furniture.

Here are a few pictures of furniture I have purchased from the China Furniture team. However, the placement of some items in the room does not lend itself to taking good photos but I've included them anyway.

Sincerely,
Marilyn L.

Testimonial images from Marilyn L. Testimonial images from Marie O.



This review is provided by amazon.com:

5 out of 5: "Excellent seller, contacted us throughout the process with updates, packaged perfectly, and a beautiful piece of furniture. Very Happy"

Les J., January 7, 2015



From: Richard P., The Villages, FL
Date: Tuesday, January 06, 2015 8:05 PM

Table was received on time and as advertised. Care in wrapping and shipping was done in such a way that the furniture was in perfect condition when received
Thanks



From: Linda S., Wichita, KS
Date: Tuesday, January 06, 2015 6:41 PM

Love my jewelry armoire. It's better than I had expected. The white glove service was excellent. He had it unloaded and unpacked in no time and set up. He was very careful with it and there wasn't a mark or scratch on it. The armoire itself has just the right amount of space for all of my jewelry and it's size itsn't overwhelming in the room.

Thanks again,

Linda S.



This review is provided by amazon.com:

5 out of 5: "Amazon is always a great place to order and you get what you expect to get. I am very happy with eveyrthing they have sent me. They are fast at shipping and you get the quality that you order."

Pam C., January 4, 2015



This review is provided by amazon.com:

5 out of 5: "Porcelain Kwan Yin statue is exquisite! I'm a part time decorator and this fits perfectly in my design. [...] "

Herman A., January 3, 2015



From: Sala S., Duncanville, TX
Date: Friday, January 02, 2015 5:46 PM

The end table is amazing and very pretty. [...] Many thanks for your help. We love it!



This review is provided by amazon.com:

5 out of 5: "Thank you. Adorable."

Olga , January 1, 2015



This review is provided by amazon.com:

5 out of 5: "Flower was packed well and beautiful."

Patrick, January 1, 2015



This review is provided by amazon.com:

5 out of 5: "*****absolute perfection in the product AND in the purchase process*****
This cabinet is an absolutely stunning piece of furniture, clearly the focal point for my entire living room. It is solid, sturdy and beautifully crafted, and the vibrant, soft, warm colors are completely true to the photos I saw on my computer. The finish has been distressed to give it a vintage feel. The drawers and cabinet doors function perfectly, utilizing simple round metal pulls that work very well with the overall design. The cabinet arrived fully assembled, heavily crated and carefully packed. If I could give it ten stars, I would!
Just as important to me as the outstanding quality of the cabinet was the purchase process for this piece. I had very specific and difficult-to-meet shipping needs that I was afraid could not be handled - yet, as soon as I contacted China Furniture Online, an extremely helpful individual spent two days communicating with me by email and phone, working hard to set up the shipping arrangements that I needed. After the purchase China Furniture stayed with me throughout the entire shipping process, contacting me by phone and email to let me know precisely where the piece was and when & by whom I could expect delivery. This was an INCREDIBLY smooth transaction from start to finish.
I could not be happier with this purchase, and expect to enjoy the cabinet for the rest of my life. The entire process was joyful. THANK YOU, China Furniture, for a job IMPECCABLY well done."



This review is provided by amazon.com:

5 out of 5: magnificent table, i could not be happier
"this table is stunning, a masterpiece piece of furniture, i could never afford such a luxury ordinarily but i had a bit of good luck and this was one of my treats to myself and i could not be happier, the seller was attentive from ordering to delivery to followup, the delivery experience was exception, and the table looks magnificent in my living room. it is a piece of furniture that will be handed down to my children, i love it.
i spent the extra money after it arrive and had a custom glass table top made for it to protect the top of the table because it is so beautiful and i wanted to take extra care of it."

Testimonial images from wing1472.



This review is provided by amazon.com:

5 out of 5: "Good quality and pretty stand."

Alfredo, December 31, 2014



This review is provided by amazon.com:

5 out of 5: "Timely delivery. Product as advertised."

Eric, December 30, 2014



From: Ken A., Edmonds, WA
Date: Tuesday, December 23, 2014 12:25 PM

Absolutely TOP NOTCH customer service from EVERYONE at China Furniture!!! Your team is FANTASTIC!!! Will send a photo of the table in it's new home shortly, it's ABSOLUTELY beautiful and has received many compliments. The cute little Buddha and his stand is on the table and everyone loves him too!!! HAPPY HOLIDAYS TO ALL!!! Ken



From: Pamela W., New York City, NY
Date: Tuesday, December 23, 2014 11:39 AM

[...] It looks perfect; good storage space underneath and draws are actually quite large. Am looking forward in a couple of months to purchasing the same one in the Orange/redfish color for my bedroom. Delivery was efficient and on time. That alone for NY City is amazing. Thank you so much. Pamela

Testimonial images from Pamela W.



From: Rosando P., Howell, NJ
Date: Monday, December 22, 2014 8:52 PM

Dear Customer Service Team,
I am happy to take the opportunity to send you a review of our purchase experience with China Furniture and Arts. From the moment I called to enquire about the dining room set pictured below I was treated kindly and professionally by your sales staff. After making the purchase all emails and purchase/delivery confirmations were detailed and prompt. Shorty thereafter I was contacted with a delivery date [...] On the date of the delivery our new dining room set arrived an hour early and was brought into our home and assembled by your movers who were courteous, friendly, and accommodating. Both delivery men took their time and paid close attention to every detail, inspecting and making sure that the dining room set was delivered in pristine condition. To my surprise the dining room set was more stunningly beautiful than the image provided on your website. The furniture is of high quality and very well priced. In closing, I would like to express that we are extremely satisfied with our purchase and look forward to future purchases. I would be happy to recommend China Furniture to family and friends without any hesitation whatsoever. I was encouraged by your delivery men to visit your showroom as they asserted that it is quite a site to behold. If I am ever in Chicago you can rest assured that I will pay China Furniture a visit. I would like to thank each and every member of your staff for going above and beyond my expectations. I wish you all the best of luck and good fortune.
Warm Regards,
Mr. & Mrs. Rosendo P.

Testimonial images from Rosando P.



This review is provided by amazon.com:

5 out of 5: "Great item, great delivery time."

Ryan H., December 22, 2014



From: Laura W., New York, NY
Date: Monday, December 22, 2014 12:21 PM

Dear staff,
My shopping and delivery experience with China furniture and arts was simply perfect and beyond my expectations. The friendly and diligent customer service staff helped me understand the unique attributes of the Chinese style wood chest (media stand) I purchased and addressed all of my concerns ranging from wood color to delivery. The helpful staff were accommodating of all of my requests from custom drilling to exact delivery date (during the busy winter holiday season) to upgrading me to white glove delivery service for free! On top of that the delivery arrived within the specified one hour window (unheard of, especially during holiday gridlock in Manhattan) and helped me arrange and clean my new and existing furniture.
I'd like to thank Karen, Yvonne and the super helpful guy who initially called me to introduce the shipping procedure. Their diligent follow up (via email and phone) and helpfulness in satisfying all my demands was above expectation. Thank you for a superb experience - as well as product! The chest arrived perfect and is even more handsome than described. It is a statement piece in our living room and adds cultural sophistication and contrast to our otherwise neutral and modern themed decor.
I'm highly satisfied with the level of service and product from China Furniture and Arts and would recommend the company without hesitation to anyone looking for superior quality and worry free shopping experience.

Thank you!
Laura



From: Paul C., Lawrenceville, GA
Date: Sunday, December 21, 2014 5:59 PM

Just wanted to let you know the cabinet looks beautiful with big "B" :-) . thank you sooo much. Mary Xmas and happy new year to all of you.
a happy customer,
Lisa



From: Joan C., Issaquah, WA
Date: Sunday, December 21, 2014 5:59 PM

I would share a photo but this challenged Older woman does not know how. Suffice to say the chest is being used as a bathroom vanity. It is stunning in the powder room with sink on top and long necked faucet. Your service was outstanding and the delivery on time and in perfect shape. Thank you



From: Kevin K., Ashland, VA
Date: Friday, December 19, 2014 3:53 PM

My wife and I thoroughly enjoyed working with the salesmen, Miko. We were looking for a simply elegant look in our small living room. After we decided upon a few pieces. Miko helped to add a few more to round it out. He then went out of his way to set up the individual pieces in the showroom to assure us that our "vision" of the room was as close to actual as possible. When the furniture arrived and we got it set up, the room looked even better than we had originally imagined.

Overall great experience and solid, great looking furniture.
Kevin K. - Virginia



From: Jody C., Genesee, ID
Date: Friday, December 19, 2014 1:10 PM

Just received my package, thank you very much...they are more beautiful then the pictures showed.
I think my husband will love them for our 35th, which is Jade



From: Ken A., Edmonds, WA
Date: Wednesday, December 17, 2014 5:33 PM

Hi Garett and Everyone at China Furniture,

The table is absolutely beautiful and has already received many compliments. I will send you a picture soon.

Warm Holiday wishes to All!

Ken



From: Lorri W., Boulder Creek, CA
Date: Wednesday, December 17, 2014 5:48 PM

Hi there!
I love the secretary. It's beautiful, nicely made and came in Perfect condition. The shipping company extra white glove delivery was a good idea and they were just fine. Pleasant professional and efficient. I am very happy with my purchase
Thank you
Lorri



From: Pamela W., New York City, NY
Date: Wednesday, December 17, 2014 12:18 PM

Just received my Asian sideboard. The delivery was on time; the gentlemen were very professional and courteous.
Thank you, it looks greay.
Have good holidays Pamela W.



From: Rose S., Rockford, IL
Date: Wednesday, December 17, 2014 11:13 AM

Good morning,

Thank you for this follow up email.

The cabinet is even more beautiful than anticipated. Your delivery men were, professional, courteous, helpful and on time. We could not have had a better experience once our dealing was exclusively with your store.

We will send a photograph when the renovations in the area the cabinet was bought for have been completed.

We look forward to doing business with you in the future and would recommend you to others.

Regards,

Rose



From: Marie France O., Brantford, Ontario
Date: Tuesday, December 16, 2014 11:53 PM

Dear Lili
I’m sending you pictures of my purchase from your store. I could not be more pleased with this purchase. I’m elated every single day for having such exquisite furniture in my home. Thank you again for the service provided which was excellent. May peace and joy be yours always.
Happy Holidays,
PS: Will send several email because I don’t know how many pictures i can include in a single email. Please let me know when you get them.
Thank you so much !!
Marie-France O.

Testimonial images from Marie O. Testimonial images from Marie O. Testimonial images from Marie O. Testimonial images from Marie O. Testimonial images from Marie O.



From: Marie France O., Brantford, Ontario
Date: Sunday, December 14, 2014 4:44 PM

Hello Lili,
It’s Marie. I often think these days of CHINA FURNITURE and YOU. I thank you so much for everything you’ve done for me. I’m so very happy with my new furniture. The house is completely furnished with the ambiance of Geishas and I feel at home. I love coming home and living in that serene and exotic culture. I will definitely send pictures of my place and hopefully get one of your wonderful pendants. !! Merry Christmas to you and all of your staff. May peace and joy be yours always.
Marie-France O.
Look forward to my pictures!!




From: Michael O., St. Pete Beach, FL
Date: Saturday, December 13, 2014 6:48 AM

We received the Chinese console table a couple of days ago and we could not be more pleased with it. The table is a beautiful addition to our remodeled powder room. The dimensions are perfect and the design and details of the piece compliment the vanity, a converted Chinese chest.

I found your customer service to be excellent, from the initial contact verifying the order to the image of the packaging and shipping notification. Even the delivery was exceptional as the driver waited until I could insure there was no damage.

Thank you for the great experience.

Regards

Michael O.

Testimonial images from Michael O.



This review is provided by amazon.com:

5 out of 5: "Item arrived quickly."

Paula, December 11, 2014



From: Lorri W., Boulder Creek, CA
Date: Wednesday, December 10, 2014 5:57 PM

Hi there
The piece is beautiful and delivered in perfect condition.
Very good delivery service. Polite,careful,all packing material removed.
very good experience
worth the cost
thank you,
Lorri



From: Linda S., Lincolnwood, IL
Date: Tuesday, December 09, 2014 12:20 PM

Hello:
I am very happy with my recent
purchase as you can see. I
do need to get the stand.
Happy Holidays!
Linda S.



From: Maria C., Pembroke Pines, FL
Date: Tuesday, December 09, 2014 11:38 AM

Hey China Furniture,

Words cannot express how excited and pleased I am with my purchase of my Exotic Oriental Furniture! The overall process, customer satisfaction, down to the delivery are impeccable and exquisite! Thanks for everything!



From: Silvia C., Coventry, United Kingdom
Date: Tuesday, December 09, 2014 7:07 AM

Dear Lili,

The sideboard arrived! And it is wonderful. Just as we imagined. Thank you very much. Now we just need to fill it up! I attach a picture of where we have put it in our house in the UK.

If I ever end up in Chicago, I might make that trip again to check out your furniture.

Best wishes,
Silvia

Testimonial images from Robin H.



From: Renee H., Homosassa, FL
Date: Monday, December 08, 2014 9:45 AM

To The Staff at China Furniture & Arts,

My husband and I want to commend you on such great service. Your staff was polite, helpful and informative when I called and spoke with Karen Su. After the purchase on the phone I received all the paper work along with 2 photos of our chest all packaged and was instructed to check this package when it arrived. It arrived when the paperwork stated and the shipping company called us and let us know when it would be delivered. The packaging was not torn and the chest was just beautiful. I would highly recommend this furniture company if anyone is interested in purchasing furniture.

Thanks again for making this purchase easy.

Sincerely,

Renee & Ron

Testimonial images from Robin H.



From: Martha C., Modesto, CA
Date: Sunday, December 07, 2014 11:53 AM

This note confirms that I received the two chairs and cushions yesterday
in perfect condition.

I shall enjoy these beautiful chairs in my home for many years.

Thank you for your attention to quality and service.

Martha C.



From: Robin H., Bensalem, PA
Date: Friday, December 05, 2014 10:46 AM

Testimonial images from Robin H.



This review is provided by amazon.com:

5 out of 5: "The Zen Stool is perfect for our kitchen and so comfortable. I would highly recommend it to my friends."

Jackie L., December 5, 2014



This review is provided by amazon.com:

5 out of 5: "Beautifully sculptured jade ball was carefully wrapped and arrived in perfect condition. Very pleased!"

Charlotte S., December 4, 2014



From: Dawn C., Hartland, WI
Date: Thursday, December 04, 2014 8:20 PM

Dear Garrett,

I am glad to submit a review. I was so impressed by my entire experience with China Furniture.
We received our media chest in beautiful condition and we love it! When ordering, the representative was extremely helpful and the shipping process was handled so professionally.

We recently ordered another piece of furniture from a different company and the piece arrived damaged, they sent a second piece which was also damaged. However, the chest that we ordered from China Furniture arrived in mint condition and was a very well made piece of furniture.

We are very pleased with your service, your products and our entire experience!

Thank you,
Dawn C.



From: Jim S., San Antonio, TX
Date: Tuesday, December 02, 2014 8:38 PM

Gam Garett,

Outstanding quality product and fantastic quick shipping. I received fantastic customer support from the start to finish. The Rosewood dining room set that a I bought was exactly as I pictured and was delivered 100 percent damage free. Packaging was incredible…not a scratch on any of the pieces.

All I can say is thank you to the excellent service, product, and support. I would definitely buy from China furniture and Arts again and highly recommend their professionalism and service to anyone looking to buy a quality product.

Many thanks to all…happy holidays.

Jim S.


Testimonial images from Jim S. Testimonial images from Jim S.



From: Cathy H., Sylvester, GA
Date: Tuesday, November 25, 2014 8:37 PM

received my order today. Love love love the furniture!!!



From: Linda W., Providence, RI
Date: Monday, November 24, 2014 2:43 PM

Dear China Furniture & Arts,

I purchased the Queen Size Elmwood Platform Bed with Cherry Blossom headboard.

I am extremely happy with it!!!

I searched long & hard to find a solid wood platform bed [many just have slats for the platform].
This bed had everything I was looking for: solid wood platform, drawers, headboard, dark stain, and a special look [not generic].
Nonetheless, buying something so big & important online, sight unseen, made me somewhat nervous.
Add to that the fact that I was in the process of moving & the timing of delivery was tricky.

My salesperson, Mikko, was fantastic - he described in great detail how the bed was constructed & how it would look. He was happy to take all my calls, answer all my questions & work out the delivery challenge.

All throughout the process, the Customer Service team kept me informed by email of each step.

The White Glove delivery team brought the bed in perfect condition and did a great set-up job.
Note: this bed is in 3 pieces that fit together simply by slipping the headboard into integrated slots - no tools needed!!!!
The delivery team was amazed at easy it was and also said it was the best made bed they had ever delivered!!

The new bed does not have any off-gas odor or varnish fumes - Mikko assured me it would not smell and he was right - this was important to me as I am chemically sensitive.

My only minor negative would be that the finish has a shiny, almost lacquer look - my preference is for a matte or satin luster.

I would rate the product & the service A+ and would definitely recommend it to others.

Sincerely,
Linda W.



This review is provided by amazon.com:

5 out of 5: "Reliable Seller - the item was very well packaged. I will buy again with this seller."

Fernando H., November 23, 2014



From: Deborah S., Quogue, NY
Date: Friday, November 21, 2014 11:43 AM

Hi Garett--I love the table!! Thank you so much for the inside delivery. It looks amazing. Best, d



From: Terrell L., Lexington, MA
Date: Friday, November 21, 2014 11:36 AM

Delivery worked out okay. Piece is beautiful! Thanks, Terrell



From: Debora D., Charlestown, MA
Date: Friday, November 21, 2014 11:00 AM

Hello:

I am very happy with my purchase and the delivery process. The armoire is beautiful - and worth every penny!



From: Sharon D., Franklin, TN
Date: Thursday, November 20, 2014 11:20 AM

Dear China Furniture & Arts,

We are delighted with our recent purchase from China Furniture & Arts. The black lacquer credenza is magnificent with its Asian brass hardware and modern form. With three cabinets and four drawers, it provides ample storage for dishes, yet still sleek in its design. We are truly pleased. See attached for our photo.[...]

Sincerely,
Sharon D.

Testimonial images from Sally H.



This review is provided by amazon.com:

5 out of 5: "Item was received in a timely fashion, and was just as described. Good seller. highly recommended. Thank you! "

Eric C., November 19, 2014



From: Jack A., Ontario, Canada
Date: Sunday, November 16, 2014 5:15 AM

Everything was great and the cabinet made it unscathed.

The cabinet is beautiful and the picture never did it justice.

Thank you for all your assisstance and I will recomend your store to my friends.

Jack A.



From: Sally H., Wildwood, FL
Date: Friday, November 14, 2014 1:11 PM

Hello to Customer Service Team

Att: Miko

I am sending my comments on my most recent purchase of Dining Room Furniture & cabinet~~~I am very pleased with the product ----everything is beautiful----it was delivered on 10/31/14 with "white glove treatment" & the delivery team was very professional & did a wonderful job----- my order was made with Miko & I am so grateful for his care in handling all of the details---- the delivery team took pictures of the furniture & where I had placed them----the framed Four Seasons pictures that you will see in the photographs I painted with a Chinese art teacher in Taiwan where My husband & I lived for 2 years----they also took a picture of other Oriental furniture in my home that has been acquired over the past 50 years. I hope that you will enjoy these photos & my comments & I will look forward to receiving one of your lovely necklace gifts-----again thanks for the beautiful furniture & the wonderful service ( especially from Miko & the delivery team)------ Sally H.

Testimonial images from Sally H. Testimonial images from Sally H. Testimonial images from Sally H.



From: Frank H., Miami, FL
Date: Thursday, November 13, 2014 7:35 PM

Hello Garett & the rest of the customer service team,
How are you all these days?, I suspect pretty cold, with
the artic wave that's passing thru. I thank you all again, so much,
for upgrading my delivery to "white glove", that was really beneficial
to me, since I live alone, & the cabinet came in a crate, then boxed, etc...
So they opened all the packaging, it was wonderful!
However, I still have not got it placed where it's actually going to go,
so therefore, I'm NOT taking any pictures to send to you all, sorry.
But I Thank You all again for all your attention to me in particular[...]
Sincerely,

Frank H



This review is provided by amazon.com:

5 out of 5: "These tables are just what I was looking for. They arrived in perfect condition and on time"

Connie, November 7, 2014



From: Georgette L., Chicago, IL
Date: Thursday, November 06, 2014 12:32 PM

Here are 2 photos of my China cabinets. I was very pleased with the work done and how they look. Georgette

Testimonial images from Tanya B. Testimonial images from Tanya B.



This review is provided by amazon.com:

5 out of 5: "Lovely and beautifully packed; just what I wanted!"

Christine W., November 6, 2014



This review is provided by amazon.com:

5 out of 5: "Kwan Yin statue arrived promptly, well packaged, and in perfect condition. Lovely Kwan Yin statue. Excellent value."

C. Eldon T., November 6, 2014



From: Margo K., New York, NY
Date: Wednesday, November 05, 2014 9:19 PM

Dear Tam: The chest is beautiful – I will send a photo when I have the vase I want on top. The drawers are better than I thought they’d be. It looks great in the room. Thank you so much.

Best, Margo



This review is provided by amazon.com:

5 out of 5: "Great product & price too. Like it so much I'm looking for similar products."

Donald W S., November 3, 2014



From: Ellen P., Minnetonka, MN
Date: Thursday, October 30, 2014 1:34 PM

Dear Garett Tam, Yang Yang, and Karen Su:

China Furniture and Arts has exceeded our expectations again!
We received our media cabinet this morning in mint condition- it is so beautiful and we are delighted with it .
We were also very satisfied with the delivery service from Manna and the status information we received from them.

Thank you for another superb product and wonderful service.

Best Regards, Ellen and Larry P.



This review is provided by amazon.com:

5 out of 5: "No issues with my transaction. Item arrived on time, was very well packaged, and just as described, so I definitely recommend this seller."

Courtney W., October 30, 2014



From: Tanya B., Madison, AL
Date: Wednesday, October 29, 2014 6:52 PM

I absolutely love our new tv console and the customer service was above and beyond. Miko, my salesman, was extremely helpful in getting everything setup.
They called several times to keep me apprised of the delivery status.
It was well worth the additional money to upgrade to white glove delivery on this piece, it is solid, and the delivery drivers were courteous and very careful brining it up the stairs.

Testimonial images from Tanya B.



From: Phyllis P., Phoenix, AZ
Date: Wednesday, October 29, 2014 11:55 AM

Garett,
I am so happy with my purchases from China Furniture and Arts.
1. Ordering through Miko was such a pleasure. He was fun and very thorough in explaining all associated additional costs.
2. The packaging is unbelievable. It would take someone dropping the package from a very high place to do any harm to the contents.
3. The products are amazing. Pictures cannot do them justice. They are more beautiful than the website pictures and the ones I’ve taken. Seeing them in person is the only way to truly enjoy such beauty.

FYI…I ordered the dark shoe benches before laying the hardwood floors. The floors turned out darker than expected. Placing the dark benches on the dark floor caused the longevity design to disappear, so I added a shiny gold fabric behind the doors in order to bring it out. I tried red to match the cushion, but could not find a good match. The gold brings out the gold in the cushions as well as the lighter gold coloring in the table and bamboo shades. I’m in the process of remodeling my home so my wall hangings and knick-knacks are still in storage. I will have to send you pictures when it’s complete so the true effect of these lovely pieces can be fully appreciated.

Thank you for such a wonderful buying experience. Your products will be cherished for many years to come.

Sincerely,
Phyllis P.

Testimonial images from Phyllis P. Testimonial images from Phyllis P. Testimonial images from Phyllis P. Testimonial images from Phyllis P. Testimonial images from Phyllis P. Testimonial images from Phyllis P.



From: Andre L., Ontario, Canada
Date: Sunday, October 26, 2014 7:23 PM

We finally got settled. Your cabinet looks good, we got many compliments
Regards
Andre

Testimonial images from Elizabeth N.



From: Elizabeth N., Chatsworth, CA
Date: Sunday, October 26, 2014 7:23 PM

China Furniture & Arts,

We had shopped the furniture stores in our area and spent hours online looking for sofa back tables of a specific style and size. After seeing some possibilities on this website, we called and Miko found us the perfect tables straight away. Less than two weeks later we now have them in our living room. Miko instilled confidence in us right from the start. He thoroughly explained the purchase process and the details of the delivery. He reassured us of their expert crating procedures. On arrival the crating was indeed perfection and the delivery service timely and professional. Miko and the delivery service were in contact with us throughout. We are so impressed with this first class company and with Miko that we’re looking at additional pieces to buy from them. They offer excellent prices and superb service.

Thank you,
Elizabeth N.

Testimonial images from Elizabeth N.



From: Madeline M., New York, NY
Date: Friday, October 24, 2014 4:07 PM

Hi Ralph I received the furniture and yes everything is good.
It looks lovely and it is a very nice piece. It is nicely built and
it is very sturdy. I am very happy with it and it gets a "10"
in my book!

Warm regards,
Madeline



From: Nancy W., Mountain Center, CA
Date: Wednesday, October 22, 2014 1:33 PM

The table arrived in perfect order and it’s lovely. Thank you.



From: Adrian C., Charlotte, NC
Date: Thursday, October 23, 2014 11:38 AM

The ladies desk is exquisite, and arrived in perfect condition. It was well packed and shipped. [...]



This review is provided by amazon.com:

5 out of 5: "The picture on amazon is correct and it looks good. very white and very blue. We are very satisfied with it."

David, October 21, 2014



From: Anne-Marie K., Sedona, AZ
Date: Monday, October 20, 2014 4:32 PM

Just wanted to thank you and your customer service agent Lili, for the very prompt shipping and delivery of the Mulan black leather couch. It is exactly as expected and came as promised, on time.

It is beautiful and we are very happy with it.

Thank you,

Anne-Marie Kraus

Testimonial images from Donna B.



From: Sharon K., Ocean City, MD
Date: Friday, October 17, 2014 9:45 PM

Hi I wanted to take a minute out to thank you for my beautiful furniture that was delivered today.

The furniture is exquisite beautiful in every detail and beautifully made. I was so impressed with the Jewelery chest which is very well made and the art work rich and elegant.

The desk is beyond words too beautiful to even try to explain!! Thank you very much it was a pleasure doing business with you and you should know that the drivers were professional, courteous, and pleasant they took a lot of pride in their delivery and setting it up perfectly. My whole experience with China furniture and arts has been wonderful. Thank you very much I will enjoys these pieces for many years to come. And will be a life long customer!

Most Sincerely, Sharon K.



From: Cynthia N., Charlottesville, VA
Date: Friday, October 17, 2014 9:59 AM

I just wanted to let you know the delivery was perfect, the 2 guys friendly, courteous and helpful. Most important, the 2 cabinets are absolutely gorgeous. Many thanks!



From: Roy N., Inverness, CA
Date: Wednesday, October 15, 2014 6:23 PM

Arrived, all good. Looks great! Thank you for wonderful service and buying experience. Will buy from you again for sure.



This review is provided by amazon.com:

5 out of 5: "Perfect fit for my display"

Alex J., October 13, 2014



From: Doris I., Willis, TX
Date: Friday, October 10, 2014 2:44 PM

We are very pleased with the new Birds & Flower Chest. It has lots of drawer space. Chest is beautiful and arrived in perfect condition This is my second item ordered from China Furniture and Arts and most likely won't be the last item purchased from this online store. [...] Doris I.



This review is provided by amazon.com:

5 out of 5: "Shipping was fast. The product was a little lighter in weight than I expected but it doesn't take away from the quality of the product. All-in-all it's a nice product."

Gregory H., October 10, 2014



From: Audrey N., Durham, NC
Date: Thursday, October 09, 2014 3:48 PM

I just received my 13.5" wooden stand for a fish bowl which will become a coffee table. I am very pleased with the product, it is solid wood and stained a beautiful color. My 60# porcelain bowl sits beautifully in it. The packaging prevented any damage, and the delivery time was quicker than I anticipated. It's difficult to know what to expect when choosing a product and vendor online, but my high expectations were met and even exceeded. Thank you for a great retail experience!



From: Donna B., Broken Arrow, OK
Date: Thursday, October 09, 2014 12:09 PM

Hi. I just wanted to let you know that the bookcase arrived safely and I'm very happy with it. It is beautiful. [...] Thank you. It was a pleasure doing business with you. Sincerely, Donna B.

Testimonial images from Donna B.



From: Andre L., Ontario, Canada
Date: Thursday, October 09, 2014 11:03 AM

Hi!

We received the item in perfect condition thanks to your bulletproof packaging. The fortune cookies were a nice touch too.

Thanks,

Andre



From: Terese H., Park City, UT
Date: Tuesday, October 07, 2014 3:47 PM

Hello,

I want to provide very positive feedback on my purchasing experience with China Furniture & Art as well as on the product I ordered. First, the customer service provided by China Furniture & Art was by far the best I have had recently. Care was taken to ensure I was ordering the proper item, that it would meet my needs and that I understood shipping arrival terms and conditions. Also, customer service followed up after placing the order to ensure I approve the order as taken and all was correct. Lastly, a 3rd call from the company verified how and where I wanted the holes cut in the back of the cabinet to accommodate media cords. When I received the Ming Cabinet, it was packaged extremely well to ensure no damage during shipping. Company even sent pictures of the wrapped cabinet, as it was packaged, prior to shipping so I could compare the condition of the shipment once received. Overall, I found China Furniture & Arts to be a conscientious, customer focused company who delivers a product that is exactly as was depicted on-line, with especially good service. I would order from this company again without hesitation.

Thank you,

Terese H.

Attached is a photo of the cabinet I purchased.

Testimonial images from Terese H.



From: Eric S., Leavenworth, KS
Date: Monday, October 06, 2014 6:57 PM

Just wanted to let you know that we are very pleases with the
two benches we ordered. They match really well and not sorry
we ordered them. We have been looking for something likes
these for some time.
Thanks again for a great product.
Eric



From: Rex C., Johnston, RI
Date: Saturday, October 04, 2014 1:32 PM

Hello Garett Tam,

I received my buffet on Thur. and I couldn't be more pleased! Thank you for taking such great care with the packing and crating, to make sure that I received my buffet without a scratch on it.

I am so impressed with your service, from the first phone call, to the day of delivery, that I will

continue to support you with any of my future purchases, knowing that I will be very well taken

care of. Again thank you so much for all your help.

(sorry for the quality of the picture.) Rex


Testimonial images from Rex C.



This review is provided by amazon.com:

5 out of 5: "Great Seller! Highly Recommend!"

Garrett N., October 1, 2014



This review is provided by amazon.com:

5 out of 5: "This is a beautiful item, and a very good value. Looks more expensive that it is."

Cynthia S., September 30, 2014



This review is provided by amazon.com:

5 out of 5: "WOW, THIS WAS THE PERFECT MATCH FOR OUR PLATFORM BED ! ! !"

CoCo M., September 28, 2014



This review is provided by amazon.com:

5 out of 5: "Well made and delivered 2 days early. Love it."

John W., September 28, 2014



From: David T., Hemet, CA
Date: Tuesday, September 23, 2014 7:54 PM

I am very pleased with my purchase of two Ming style chairs.Not only are the chairs beautiful but also very well constructed.I am 6ft and 262 lbs and feel very secure dropping down into one of these chairs.The full back support provided by the bent wood back piece goes a long way toward making this the most comfortable wood chair I have ever sat in.Thank you so much for the excellent packing job.They were protected on top enough to allow the freight lines to pile fluff freight but clearly not well enough for any real weight.I feel these chairs were a very good buy for the money.



From: Lynda E., Coconut Creek, FL
Date: Monday, September 22, 2014 11:14 AM

Thank you for a first class retail experience from beginning to end.

The order processing, detailed follow up, and excellent white glove delivery were all perfect.

I love my step tansu. It is a beautiful piece.



From: Kate B., Seaford, NY
Date: Sunday, September 21, 2014 11:58 AM

Hey miko! Hope all is well. I love the peice so much. Thanks for help. Just wanted to show you the Almkst finished product


Testimonial images from Katie B. Testimonial images from Katie B.



This review is provided by amazon.com:

5 out of 5: "It's always a tense moment when an item selected only by photographs is unwrapped. This piece of furniture did not disappoint. Words used by my wife included "stunning", "beautiful" and the pinnacle: "Oh you scored Sweetheart!". Solid, well constructed and beautifully decorated. An heirloom piece. I'll mention that I needed white gloves delivery - prompt, polite and careful. An A+ Experience."

Tim T., September 21, 2014



This review is provided by amazon.com:

5 out of 5: "Very happy with the piece and also the company. Received phone calls and emails keeping me updated on delivery."

Jenny, September 18, 2014



From: Sandra R., Mashpee, MA
Date: Thursday, September 18, 2014 9:33 AM

Dear Garett,

We received our pair of chests and could not be happier with our choice. The pair sits on either side of our fireplace and provides wonderful storage. They also blend well well with some antique furniture we have in the room.

Our experience with your company was totally positive.

Sandra R.



From: Ricky H. L., Fairfax, VA
Date: Wednesday, September 17, 2014 7:21 PM

Hi, Garett! The Chinese Arts Furniture arrived in excellent condition and the materials and workmanship are as described. Thanks for the extra care that was put in during packaging and shipping. When time permits, I will write a product review.



From: Cliff S., Roslindale, MA
Date: Tuesday, September 16, 2014 3:33 PM

Hello,

I received my tansu chest today, and I’m very pleased. I wrote a review about my purchase experience on amazon.com, as that’s where I first found out about your company. Your product is absolutely lovely, you provided good communication to me, and the deliver company delivered the crate in good condition as advertised on your website.

Thank you for such a good experience…!

Cliff



From: Giorgio L., Miami Bay, FL
Date: Friday, September 12, 2014 12:11 PM

Response to your follow up on the purchase

I can tell you that since the beginning the information and communication was fantastic and easy

The furniture arrived on time and in schedual

Bravo no complains at all



This review is provided by amazon.com:

5 out of 5: "I was a little hesitant to buy from this seller as I had them mixed up with a seller with a very similar name, however once I ascertained this was a different seller, I can say the item arrived on time, well packaged and looks just like the picture. Very well made item, with graceful lines, sets off the vase I placed it on excellently, looks wonderful. Would buy from this seller again."

Donna, September 10, 2014



From: Mary Ann M., Chicago, IL
Date: Tuesday, September 09, 2014 6:34 PM

The media cabinet is beautiful;well made and the picture on the website is a true representation of the actual piece;delivery was flawless and the your customer service was professional; offering me delivery to my unit as a compensation for having to wait for the piece was a pleasant surprise! I would recommend your company.

Mary Ann



From: Patricia L., Nashville, TN
Date: Friday, September 05, 2014 8:29 PM

It's lovely. We are very pleased with our purchase.

Patricia L.



This review is provided by amazon.com:

5 out of 5: "Very good transaction. Recommended seller. Many thanks!!"

Charlie, August 30, 2014



This review is provided by amazon.com:

5 out of 5: "Table was superbly packaged to avoid damage. Excellent job!"

Stephen P. Hanna, August 28, 2014



This review is provided by amazon.com:

5 out of 5: "Lovely product, arrived quickly. Would definitely buy from this seller again."

Rob M., August 27, 2014



From: June L., Stoughton, MA
Date: Saturday, August 23, 2014 6:44 AM

Dear Karen,

Good morning to you. The embroidered piece was delivered yesterday afternoon in excellent condition. Thank you for assisting me in replacing the original damaged piece and acquiring this artwork for my collection. I greatly appreciate your patience and kindness.

Please send warm regards to Miko.

Best Wishes,

June L.=



From: Robert P, Pinehurst, NC
Date: Thursday, August 21, 2014 9:42 AM

Thanks for sending the temple incense burner. It is beautiful, and I am so glad that I purchased it.

I have received both the jade vase and the incense burner and am impressed by both. They were very well packaged and arrived on time.

I am a customer for life.

Thanks again.



This review is provided by amazon.com:

5 out of 5: "Beautiful jewelry armoire with TONS of space! The company was extremely easy to work with and patient with me! EXCELLENT product, FRIENDLY and HELPFUL seller! PROMPT communication! Highly recommended!"

Christina W., August 16, 2014



From: Nancee L., Jensen Beach, FL
Date: Friday, August 15, 2014 6:41 AM

Ever since my travels in Japan I have always wanted this chest. The company is on the ball, they e-mail you and call you several times updating and checking information. I up-graded to White Glove Delivery and it was worth the extra expense, as the chest arrives crated. [...] I am very happy with my chest.
Thanks, Nancee



From: Denise E., Beavercreek, OH
Date: Wednesday, August 13, 2014 3:25 PM

I have purchased two pieces of furniture from your store & love them both. The quality is outstanding & the way you pack your products for shipping is fantastic. I had one driver tell me he wishes all companies packaged as well as you do. He said it sure would make his job much easier. I can't praise your company enough! Price very reasonable & quality very good. I will definitely purchase from China Furniture again.
Denise E.



From: Mary Katherine N., Sacramento, CA
Date: Tuesday, August 12, 2014 4:50 PM

The TV cabinet arrived in excellent condition, in a timely manner. The piece is beautiful. We have all rosewood furniture and the piece fits right in. The wood is nice, a well--made piece. Thank you. Keep importing!!



From: Julie T., Sanger, CA
Date: Thursday, August 07, 2014 2:25 PM

Dear Mr. Tam,
Below is a picture of my most recent purchase from China Furniture. It is a stunning accent piece and I love it.
It was packed perfectly as was the mirror which came with it. As a return customer I remain pleased working with you. Thank you.
Julie T.


Testimonial images from Paula M.



This review is provided by amazon.com:

5 out of 5: "Everything was taken care of professionally, on time, and in excellent condition. Beautiful product. Will be making future purchases with China Furniture Online."

Sarrah S., August 10, 2014



From: Paula M., Los Angeles, CA
Date: Tuesday, August 05, 2014 8:35 AM

I have attached a few photos. We love the piece of furniture. It is exactly what we wanted. The delivery team was excellent as well.


Testimonial images from Paula M.



From: Avril M., Mira Loma, CA
Date: Tuesday, August 05, 2014 9:53 AM

Goodmorning,
The Jewellery cabinet is absolutely beautiful, shipped and received in excellent condition love everything I have purchased from China Furniture and Arts, I will definitely purchase other items in the future.
Thanks also for your courtesy.
Regards
Avril M.



This review is provided by amazon.com:

5 out of 5: "These tables are absolutely stunning!! The picture does not do them justice.......the quality and workmanship are outstanding and I could not be happier with these tables!"

Pamela E., August 5, 2014



From: Elizabeth B., Lakewood, CO
Date: Sunday, August 03, 2014 9:19 PM

Lamps are lovely


Testimonial images from Guo Chen L.



From: Leslie W., Bethesda, MD
Date: Monday, August 04, 2014 11:47 AM

The Korean chest is both beautiful and functional (I use it as a jewelry organizer)! And the order and delivery service was efficient and professional. I would definitely order again from China Furniture and Arts.
I look forward to storing the lovely pendant in the chest!
Thanks,
Leslie W.


Testimonial images from Leslie W.



From: Guo Chen L., Salt Lake City, UT
Date: Sunday, August 03, 2014 11:08 AM

Thank you for your service. The arm chairs are pretty and comfortable.


Testimonial images from Guo Chen L.



From: Janet M., Westminster, CA
Date: Thursday, July 24, 2014 11:02 PM

My beautiful lamp arrived today. It is exactly what I hoped it to be. This is my second order from you. And both deliveries we're perfect. Your packing is impeccable and everything has arrived undamaged and exactly as you describe on your website. I love shopping with you!

Thank you!

Janet M.



This review is provided by amazon.com:

5 out of 5: "I was pleasantly surprised at the overall craftsmanship of these characters. They were a bit larger than I suspected, which works out better than i planned. The add a sense of uniqueness to the wall along with my Buddha statue.... Definitely a Great Buy!!!"

Django, July 24, 2014



From: Elizabeth S., San Pedro, CA
Date: Wednesday, July 23, 2014 2:07 PM

The red console that I ordered is absolutely stunning and added to my living room decor.

It really took the room up a notch and I have received many, many compliments.

The service I received while placing my order was superb and the actual delivery of the product was handled by experts and all went seamlessly.

I would highly recommend China Furniture for any purchases you would like to make.

Elizabeth S.


Testimonial images from Arlene S. Testimonial images from Arlene S.



From: Priya B., Springfield, VA
Date: Thursday, July 17, 2014 6:23 PM

Hello,

We recently ordered two rosewood chairs to complement a small table that holds a chess set. They are very well-made and match perfectly. They serve well both as seats for the chess table and as additional occasional seating in the living room.

We were very pleased and impressed with the service we received from beginning to end. Right after we placed the order online, we received a call from the China Furniture staff to confirm the order and give us additional information about the delivery. The delivery was also handled very professionally. We received an email with a photos of the packed items with instructions to verify that the package arrived in the same condition as pictured. Indeed, the package arrived as scheduled (with a heads-up call from the drivers 30 minutes before), and they waited while we unpacked and inspected the chairs. They were very securely packed and in perfect condition. After the delivery, we received another call from the company to make sure that the delivery had arrived and that we were satisfied with the chairs.

Overall, we couldn't be more pleased with both the product and service from China Furniture and wouldn't hesitate to purchase from them again and refer them to others.

Thanks again,

Priya B.


Testimonial images from Arlene S.



From: Arlene S., San Francisco, CA
Date: Monday, July 14, 2014 10:28 PM

Dear China Furniture and Arts:
I searched for months for the perfect dining chairs to match my black lacquer sideboard. I found the ones I wanted on your site and from the first call through to the delivery, your company has been amazing! Though I sometimes got inpatient waiting 12 weeks for the chairs to arrive-it was definitely worth it! I love them so much I just ordered two more to make it a total of 8 chairs! And I am ready to wait another 12 weeks for these two chairs to arrive. I am sure I will end up ordering something else in the near future!

Thank you,
Arlene S.


Testimonial images from Arlene S.



From: Michael R., Sammamish, WA
Date: Thursday, July 03, 2014 2:31 PM

Our chest arrived on-time and in perfect condition. The way it was packed, I am quite confident that it could have survived an air drop from a C-17. The chest is exactly what we expected thanks to your excellent site photos and description. My online shopping experience with China Furniture Arts has been a real pleasure. You’ve raised the bar in meeting customer expectations.

Thank you,

Mike Rainwater

Testimonial images from Steve R.



From: Peter B., Boulder, CO
Date: Tuesday, July 01, 2014 6:56 AM

The chairs are beautiful. Great care was taken to protect them during shipping.

Thank you,
Peter



This review is provided by amazon.com:

5 out of 5: "The item was even more beautiful than the seller advertised. I couldn't be more pleased. It was packed very well and delivered days before expected."

John Z., June 27, 2014



From: Elizabeth S., NV
Date: Thursday, June 26, 2014 2:20 PM

My cabinet looks beautiful, fits perfectly and adds just the right touch to my decor. The item was packed very well [...] everything was perfect.



From: Rose O., San Mateo, CA
Date: Thursday, June 26, 2014 2:36 PM

Hello Lili,

I just want to thank you for the excellent service you provided me. The cabinet arrived this morning very securely packaged and delivered.

I will be contacting you again for future orders. Will you be providing a 10% discount as well?

Thanks,
Rose



From: Theo S., Corona, CA
Date: Wednesday, June 25, 2014 3:23 PM

The table was delivered Monday. It looks good. China Furniture truly stands behind its products. Outstanding customer service. Thanks again.

Theo S.



From: Francis H., Naples, FL
Date: Tuesday, June 17, 2014 10:17 AM

The chest arrived in perfect condition. The packaging job was amazingly well done. The chest was just as shown in the ad. Looks great. Altogether, very nicely done. Thank you. -- Francis H.



From: Steve R., Shrub Oak, NY
Date: Tuesday, June 10, 2014 4:30 PM

We love our new sideboard, and mirror.
The white glove delivery service was great !
We will be ordering more product in the future, and will certainly recommend you to friends and family.
Thanks again.
Regards,
Steven R.

Testimonial images from Steve R.



From: Lorraine D., Staten Island, NY
Date: Tuesday, June 10, 2014 9:16 AM

Thank you very pleased with the cabinet, looks lovely with the other
oriental pieces and thank you for all your help. always Lorraine D.



From: Joyce Z., New York, NY
Date: Monday, June 09, 2014 3:31 PM

Hi, Karen. Attached please find a photo of my recent purchase from you, two shoe benches. They look great in my foyer and keep the entrance clean and tidy. Now I can sit down and change shoes comfortably before enter the house . Thank you for your beautiful furniture. Joyce

Testimonial images from Joyce Z.



From: Margaret S., Berthoud, CO
Date: Saturday, June 07, 2014 6:24 PM

Hello Garett,

I had a small space in my townhome that needed a great piece to accent it. This file cabinet is great to store my documents and music ( I sing and play the flute). As I have a mother of the pearl desk, screen and jewelry case it blends well with the rest of my furniture!

P.S. Would love to have the necklace! It is so pretty!

Margaret S.

Testimonial images from Margaret S.



From: Dave B., Exeter, NH
Date: Saturday, June 07, 2014 8:31 AM

We are enjoying our purchase as it takes it's place in our backyard garden. Our goal was to develop a place of peace and tranquility. Our statue compliments our garden perfectly!

Dave B.

Testimonial images from Dave B.



From: Astrid M., Rotterdam, Netherlands
Date: Saturday, June 07, 2014 4:54 AM

Hello Lili
Here I send you the picture of the chair.
I hope you like it
Best

Testimonial images from Astrid M.



From: Liz F., St. George, UT
Date: Monday, June 02, 2014 4:59 PM

Hi Karen:

We just received the armoire that we ordered from you. I wanted to let you know that it exceeded our expectations in every way. It is absolutely gorgeous!! I will have to say that we were nervous ordering online from a company that we were not familiar with, but you were very easy to deal with and we are completely happy. It is absolutely beautiful. Thank you so much.

We would not hesitate to recommend your company to others.

Best regards,

Liz F.



This review is provided by amazon.com:

5 out of 5: "I was very pleased with this item. It has a nice smooth finish front and back and a polished look on the front. It has a reddish tint in the stain. This item arrived quickly before the deadline. In addition it was well packaged to prevent damage."

Sunday, June 1, 2014



From: Guochen L., Salt Lake City, UT
Date: Thursday, May 29, 2014 7:04 PM

Hi! Lili Chou & Karen Su:

The "BONSA20C,AJ6CBNR and AJBAL" are received. The packing work is perfect , all the things are in good shape. Both I and my wife feel satisfactory.

Thank you very much for taking good care for us .

Looking forward to seeing the last item "DBUA40C" coming soon.

Guochen L.



From: Petrina S., Fredericksburg, VA
Date: Wednesday, May 28, 2014 3:09 PM

Miko,

Thank you for the Media Cabinet I received. It is beautiful and well made. Your help with the choice is appreciated, as well as the time you took to assure that I would be satisfied with the end result.
The delivery service was excellent, professional and polite. They supplied the white glove service that I was expecting. Thank you again, until my next order.

PatSq

Fredericksburg VA



From: Paul B., Circleville, WV
Date: Friday, May 23, 2014 10:04 AM

Ms Lili Chou at China Furniture and Art :

Your shipment arrived in good order yesterday, and I wanted to thank you

for your excellent service. [...] the furniture is well made and the dragons are very handsome!

I hope that they bring our home good joss.

Thanks again for everything. With best regards, I remain ...

Paul B.



From: Louis M., Bell Canyon, CA
Date: Thursday, May 15, 2014 6:51 PM

Received my mirror today . Thanks for the great service . It is beautiful . Regards , Lou



From: William B., Ellenwood, GA
Date: Wednesday, May 14, 2014 10:40 PM

China furniture on line is truly a professional business and Lil was extremely helpful and made the experience special.
I love all of the items purchased and will do business with her again whenever I buy furniture.
A class act who delivers on time. A class A organization.
William B.



This review is provided by amazon.com:

5 out of 5: "Extremely well packaged. Seller also made sure a signature was required to assure this reached me and not some other doorstep. I was and greatly impressed by the quality of service as well as my merchandise!"

Rebecca H., May 10, 2014



From: Lola M., Bellport, NY
Date: Monday, May 05, 2014 11:00 PM

Hello to all of you.

We are so pleased with our new Dinning table and chairs. We are also very pleased with the white glove service you gave us as promised. It felt good to finally eat on this beautiful table.

I have attached a picture for you to view.

We plan to stop by next time in Chicago.

Have a great day.

BE SAFE AND BE WELL.
BEST WISHES, LOLA

Testimonial images from Lola M.



From: Kay P., Dunnellon, FL
Date: Monday, May 05, 2014 4:59 PM

Lili and Yam, I received my second order from your store and was extremely pleased. The piece is beautiful and exactly as pictured. The delivery was smooth and problem free. Your customer service and product are outstanding.

Testimonial images from Kay P.



From: Ned R., Palos Heights, IL
Date: Friday, May 02, 2014 12:37 PM

Hi, Lili,

Just wanted to let you know the new table matched beautifully! We are so happy you were able to get the high polish on it. Now everything looks great together!

Also, the lamp is perfect for our spot, just to the right of the TV on the double dresser.

We could show up again, looking to fill a few needs, but we thank you and your company for helping us so much

Ned R.



This review is provided by amazon.com:

5 out of 5: "I was expecting a tiny fishermen that I could set on one of my crystals...Instead it was a 6 inch beautiful hand-painted item that could stand and be all on it's own. Great price and beautiful...I now have it fully displayed on a table and get lots of complements on it!"

Elizabeth M., April 16, 2014



From: Wolfram M., Seevetal, Germany
Date: Wednesday, April 16, 2014 6:51 AM

Dear Lili,

received things today and been delivered in a brilliant shape!
Excellent packing etc. and thanks for taking care.[...]

sincerely yours
Wolfram M.



From: Jackie P., Watkinsville, GA
Date: Wednesday, April 16, 2014 10:33 AM

I love this armoire - thank you for the safe delivery.

Testimonial images from Jackie P.



From: Lan H., Mogan Hills, CA
Date: Saturday, April 12, 2014 4:48 PM

Hi ChinaFurniture,

The altar that I received is absolutely beautiful and was exactly what I
expected. This piece of furniture is very important to me because I will
use it as my Buddha altar. The delivery service was also excellent. The
delivery men were really nice and professional. I have to admit that I was
a bit nervous to order such large and expensive item on line and this was
the first time that I had done so. Great satisfaction and thank you very much.

Lan H.



From: Robert P., Fayette City, PA
Date: Saturday, April 05, 2014 1:34 PM

My purchase from China Furniture was made easy by dealing with their very courteous staff. My piece of furniture was
delivered within a few weeks and arrived well packed and in excellent condition. My home is not decorated in full oriental,
however I like to mix a piece here and there for accent. This cabinet makes a great statement in my foyer and I am
pleased with my purchase. Bob

Testimonial images from Robert P. Testimonial images from Robert P.



From: Cyndie S., Irvine, CA
Date: Tuesday, April 01, 2014 3:33 PM

Thank you for a care free purchasing experience. I was hesitant at first since I've never purchased furniture on line, but the style of Chinese furniture and variety couldn't not be found else where. I took a chance, and was

happily satisfied with the whole experience. Customer service was outstanding as all my questions were answered quickly. The staff eased my concerns about the shipment process. I love my new furniture and have

received many compliments. Thank you ChinaFurnitureOnline!

Cyndie S.

Testimonial images from Cyndie S. Testimonial images from Cyndie S.



From: John S., Spring, TX
Date: Tuesday, April 01, 2014 3:15 PM

Cabinet arrived on schedule, well packed, no damage. Fits in well with our other furniture, would buy again from China Furniture and Arts.

Thanks,
John S.

Testimonial images from John S.



From: Judy T., Victoria, BC/Canada
Date: Monday, March 31, 2014 5:05 PM

Hello Miko.

I just wanted to let you know that our table, chairs and lamp arrived in perfect condition. It is beautiful and we really love it all. If I ever need anything more, I'll be sure to get in touch with you.

Thank you so much for your help.

Regards,
Judy



From: Pat D., Palm Coast, FL
Date: Sunday, March 23, 2014 3:24 PM

We ordered this foyer table in black. It fits perfectly in our foyer area.
It is a wonderful accent that goes well with my other Oriental furniture and
accessories. It is a beautifully designed piece. We have purchased many
other items from you- sofa table, file cabinet, large pictures, vases.

Testimonial images from Pat D.



This review is provided by amazon.com:

5 out of 5: "Beautiful TV stand and just as described by the seller. It's just the right height for my TV and it's of high quality."

Dale J., March 21, 2014



From: Cynthia J., Ovilla, TX
Date: Friday, March 21, 2014 12:40 PM

Dear China Furniture: My purchase of the Tansu Chest was a great experience[...] The entire process was exceptional. As you can see from my photo, the chest is a perfect addition to my décor and a delightful piece of furniture. I have received nothing but wonderful comments from friends and family. Thanks again!!

Testimonial images from Cynthia J.



From: Shirlene C., Lodi, CA
Date: Tuesday, March 18, 2014 2:15 PM

The chairs are beautiful thank you for the great service Shirlene C.



This review is provided by amazon.com:

5 out of 5: "First class service and the chest is gorgeous! Thank you!"

Eva A., March 16, 2014



This review is provided by amazon.com:

5 out of 5: "This product was exactly what I wanted. Arrived on time and perfectly packaged to protect the wood."

Valerie W., March 16, 2014



From: Sudeep R., Jersey City, NJ
Date: Sunday, March 16, 2014 4:43 PM

I have received the goods I had ordered right on time. Just wanted to thank you and Manna for the excellent service provided. I am very happy with the workmanship of what I had ordered.

Thanks.

Sudeep R.



From: Bud G., Kula, HI
Date: Friday, March 14, 2014 7:28 PM

Aloha Lili Chou, Our Daybed arrived today and it is even more beautiful than pictured. Thank you again for taking care of us. We hope you have a wonderful year. Bud and Grace G.



From: Leah H., Boca Raton, FL
Date: Monday, March 10, 2014 5:11 PM

Dear Garrett,

I am thrilled with my purchase. Please let everyone know at your organization how happy I am. Both items are perfect and add so much to my home.

I adore your website and wish you good fortune ad infinitum for every employee. [...]

To reiterate, I am extremely happy with my sofa table and the Jade Dragon. They are magnificent. I waited two years to order these pieces and they were well worth the wait.

You must also know that the delivery men were most polite and brought my sofa table and Jade Dragon into my foyer. Actually, I thought it would be left on the curb and I would have to lug it in by myself. The delivery men were professional and brought the rather large box into my home with a smile on their faces.

You are to be commended for the shipping company you use, as well as, every individual that I contacted with this order.

Bravo!

Leah Hoskyns



From: Elizabeth B., Lakewood, CO
Date: Friday, February 28, 2014 3:37 PM

Hello Lili and Miko,

My tv media stand and chair were delivered today! I am again so pleased with quality and beauty! I sent Garett an email with pictures, along with the dresser delivered with my lamp last month. Thanks for everything. Be well :-)
Elizabeth Bybee

Testimonial images from Elizabeth B. Testimonial images from Elizabeth B. Testimonial images from Elizabeth B.



From: Judy R., Greendale, WI
Date: Friday, 2/21/2014 2:09 PM

Hi Miko, Lili, Karen & Tam,

My Mother of Pearl cabinet/end table is gorgeous! I absolutely love it, along with all of my other purchases from you!

Again, thank you for carrying such beautiful high quality furniture and your great customer service!

Looking forward to my next purchase!

Sincerely,

Judy R.



From: Cyndie S., Irvine, CA
Date: Tuesday, 2/18/2014 11:44 AM

Hi Garett,

Please tell everyone at China Furniture and Arts that my ming chest of drawers and nightstand arrive in perfect condition, and I love them! Thanks again for being a great company to work with.

Cyndie S.



This review is provided by amazon.com:

5 out of 5: "Loved it! Packed very well!"

lumbertonjoe, February 18, 2014



This review is provided by amazon.com:

5 out of 5: "The Chinese jewelry cabinet arrived in an excellent time frame. The Tibetan flower motif is lovely. The compartments are varied sizes and fit different jewelry. It was well packaged for shipping."

Patricia L., February 17, 2014



From: Marisa M., Virginia Beach, VA
Date: Monday, 2/17/2014 3:36 PM

I was very happy wet my recent purchase .

Et is beautiful ,and elegant ,et is all I expected . Thank you very muck.



From: Mary J., Wausau, WI
Date: Thursday, 2/13/2014 3:03 PM

Dear Karen,

The two jewelry boxes arrived today!!! That was fast!! They arrived about 20 minutes ago and we unpacked them right away.

They are lovely, lovely, lovely!!!!!

They fit perfectly in the space I wanted them for. They will be our new night stands, and I can use them for jewelry as well. I really love them. So sturdy and so beautiful. Even my husband agreed they are beautiful.

Please tell everyone there a HUGE Thank You! from me.

All the best to you.

Mary



From: Sonja L., Ontario, Canada
Date: Wednesday, 2/12/2014 8:29 AM

Good Morning Lili,

I hope you are well.

I just wanted to say a big "Thanks" to you Karen, Garett and everyone else involved in getting the screen to me and to let you know that it arrived yesterday afternoon....and I'm thrilled to tell you that all aspects of this transaction were flawless!

The packing, shipping and delivery were problem free, and the screen itself is in perfect condition. There are no issues with the paint, and no damage of any kind.

Beyond that, the art work on the screen itself is delicate, well balanced and strikingly beautiful. It truly glows and I'm delighted with it!

The only problem that I'm having is that I'm sorry I didn't order two!

As you know, I was anxious about this purchase, but am pleased to say that all aspects were handled with great care and I can relax and truly enjoy my beautiful screen.

Thanks again.

Sonja



From: William L., Bournemouth, Great Britain
Date: Tuesday, 2/11/2014 3:36 PM

Hi Karen Su,

The Emperor and Empress arrived safely today and I just wanted you to know that we are delighted with them.

Thank you also for packing them so well.

Best wishes,

William.



From: Jan J., Victoria, TX
Date: Tuesday, 2/11/2014 3:36 PM

It is such a pleasure to get more than you expect. And that is exactly what I got with the tansu chest I have just received. The workmanship is beautiful! Everything g was packed so well that nothing was amiss. Thank you.

Jan



This review is provided by amazon.com:

5 out of 5: "Ordering from China Furniture Online is wonderful! A lady called me, (an actual person, not a recording!) to schedule a delivery date. The delivery was within the scheduled delivery window and the delivery men were superb. They unpacked the furniture and asked where we would like it. They were professional and very nice. I can't say enough good things about this company."

Linda C., February 11, 2014



From: Seiko B., New Freedom, PA
Date: Saturday, 2/08/2014 2:10 PM

To Whom It May Concern:

I just wished to let you know that my recent order [...] has arrived in perfect condition yesterday. I deeply appreciate your fast and reliable service as always.

This was our 5th shi wan porcelain doll purchase from you over the years. It truly amazes me that only once it arrived damaged since these dolls are super delicate/fragile in nature. The way you have handled the replacement shipment was fantastic, too. You had kindly reshipped it right away long before the damaged doll had reached you. Thus, I had ordered 2 more dolls shortly afterwards with utmost confidence.

We were out of power up until yesterday due to the recent ice storm in our area, and the restoration of our power was followed by the arrival of this order. That made the day even more special.

Thank you so much for everything and please have a great day!

Sincerely,

Seiko B.

PS. Please restock more shi wan dolls!



From: Tom R., Asheville, NC
Date: Thursday, 2/06/2014 1:15 PM

I rarely give feedback to a seller, but I wanted to acknowledge your high degree of service. The item arrived sooner than I expected, the quality was about what I expected or better. The latter reflects quality of photo.
I appreciated the alerts re status of the order which were certainly better than many sellers I deal with. Job well done.
Thanks,

Tom R.



From: Lisa S., Cary, NC
Date: Tuesday, 2/04/2014 5:24 PM

I was a little hesitant to buy something this large and valuable from a website sight unseen - and without any personal recommendations. I needn't have worried at all! The order was handled professionally, the delivery was a breeze and the secretary is every bit as beautiful as I'd hoped. I would not hesitate to work with China Furniture again in the future or recommend them to friends.

Lisa S.

Testimonial images from Lisa S., RDKS1AA



From: Linda H., Lake Worth, FL
Date: Monday, 2/3/2014 11:59 AM

Good Afternoon Miko--
Wishing you a very Happy New Year.
I received the alter table this morning as arranged with the freight company. I am THRILLED with the table!
It was everything you said it would be! This whole purchasing process was wonderful as I already told you in a prior email. The freight company was extremely efficient; driver very pleasant. They even came within the
scheduled time, calling a half hour before arrival. Too bad more companies can't run their operation like you and the freight company.
Thank you again,
Linda Hamburger

Testimonial images from Linda H., BJML1-6



From: Saul S., Antioch, CA
Date: Friday, 1/31/2014 6:44 PM

Love it, beatutifully constructed. Thank you, Saul



From: Seiko B., New Freedom, PA
Date: Thursday, 1/30/2014 6:44 PM

To Whom It May Concern:

My recent order #012398 has arrived in perfect condition this afternoon. I deeply appreciate your prompt shipping with careful packing! This shi wan porcelain doll [...] is just wonderful.
Do you have a plan to restock shi wan porcelain dolls [...] in the future? I would love to see more of their artworks.

Thank you so much and please have a nice day/weekend!

Sincerely,

Seiko B.



From: Heli R., Baton Rouge, LA
Date: Sunday, 1/26/2014 12:44 PM

I was very pleased with my purchase. It was exactly as described and I love it. I love the design. I had looked for a large jewelry cabinet for years but I had not liked any of them I had seen until I saw this one. It held all my jewelry I had kept at various places and now I feel I am finally organized. I ended up buying inserts in the drawers with various sized pockets for keeping earrings, rings etc and now it's perfect.



This review is provided by amazon.com:

5 out of 5: "Love the Mother Kwan Yin. It arrived earlier than I expected. It is actually what was described online.
Thank you"

Leah B., January 26, 2014



From: Joe W., Acworth, GA
Date: Friday, 1/24/2014 8:34 AM

Ordered received today via fed ex. Thank you so much for the careful packaging. It is beautiful and my daughter will love it. We will shop with you again.
Have a wonderful weekend!
Thank you again, Joe W.



From: Pat R., Riverside, CA
Date: Thursday, 1/23/2014 7:29 PM

Good morning Miko,
  It arrived today and I am so very very happy. What a beautiful table it is. [...]
  Thank you for such good service. The delivery guys were great.
  HAPPY NEW YEAR!
      Pat R.



From: Laura P., Seabrook, NH
Date: Wednesday, 1/22/2014 7:38 PM

Hi Lilly,

We set up the dining room set today and it is beautiful!!  Once I make up the cushions I will send you a picture.
Also they did a great packing job because it did not have a scratch on it.

Thank You,
Laura P.



From: Steve M., Olympia, WA
Date: Wednesday, 1/22/2014 1:58 PM

Garett:

Thought you’d like to know that our order arrived today in excellent shape and we are totally pleased with everything.  The communication has been excellent, the delivery was handled very smoothly and efficiently and the chest itself is everything we hoped and more. [...]

Thanks, and cheers,

Steve



From: Joyce F., Happy Valley, OR
Date: Saturday, 1/18/2014 1:26 PM

Thank you very much for the beautiful dinning set! We really appreciate the on time delivery and we are happy about this purchase. We look forward to the arrival of the living room set. Please find the attached photo.

Thanks,
-Joyce-

Testimonial images from Joyce F., DRME60S



From: Steve H., Beaverton, OR
Date: Saturday, 1/18/2014 1:05 PM

Hi Miko,

Well, it was a long wait indeed, but one that is well worth it.  The three items are more than we had hoped for.  They are top quality, well built and have a beautiful finish.  We are very pleased with them.  Thank you for the upgraded shipping.  In fact, I would recommend at least this level of service to other customers who are purchasing. [...]

Thanks again, everyone who sees the furniture finds the style, quality, and finish to be superb.  We are very pleased with the items.

Warmest Regards,
Steve H.



From: Enid L., Stamford, CT
Date: Saturday, 1/18/2014 9:19 AM

I had never ordered furniture online before and was reticent, but dealing with China Furniture & Arts couldn't have been better.  My experience was extremely positive, from beginning to end.  The salesperson was quite helpful, as well as delightful.  The table I ordered looked exactly like the computer image.  It was packed carefully in a well-protected crate and and thus arrived in perfect condition, on the day promised. The table looks fabulous!



From: Emily U., Silver Lake, OH
Date: Saturday, 1/18/2014 9:18 AM

Ms Su,

The chair was delivered yesterday. It is in good condition. [...]
I am happy with it. Thanks

Emily



From: Joni C., Lakewood Ranch, FL
Date: Friday, 1/17/2014 10:51 AM

We are very happy with our cabinet. It looks beautiful- a real conversation piece- and was delivered on time and in good condition. Here is a picture of it at our house:

Testimonial images from Joni C., AHDS3-34



From: Ellen P., Minnetonka, MN
Date: Thursday, 1/16/2014 10:26 AM

To Garett Tam and all the China Furniture & Arts Team:

Thank you so much for the frequent updates you sent regarding the progress of our order; we received our cabinet yesterday in perfect order. (The local delivery firm you chose was very good and clearly took excellent care of the package on this end.)    I don't think I have ever seen such a wonderful protective packing - it was fun carefully removing each layer until a little more was revealed.    The cabinet is so beautiful I have to look at it constantly! Please let Michael know that the color is a perfect match ( to some older chairs we already had) as he spent much time to help us in this regard.
Again, a great thank you to the whole team!

Best Regards, Ellen P.



From: John R. S., Des Moines, IA
Date: Wednesday, 1/15/2014 3:26 PM

I was pleased with my recent purchase. Looking forward to doing more business with you's !



From: Carolyn R., Norwood, MA
Date: Friday, 1/10/2014 6:15 PM

Hi,I received my table with great pleasure,top quality,2nd piece I have ordered. Great delivery. Very professional,and helpful .will be ordering a console for our tv soon. Thank you For having a great selection and high quality furniture [...] Thank you again Carolyn

Testimonial images from Carolyn R., L0CT40OC Testimonial images from Carolyn R., MCB22S-BJ



From: Gayle A., Great Neck, NY
Date: Sunday, 1/05/2014 11:46 AM

To the China Furniture Team:

The two sideboards (and additional glass tops) I purchased are beautiful and turned my previously dull looking dining room into a very elegant entertaining space!  Additionally the dining room chairs are exquisite -- beautiful lines, smooth, heavy/solid wood.

What I like best:  The quality of the sideboards and chairs are 5 star!  They came in perfect condition and all details are top notch -- ex. velvet lining for the drawers, well-cut holes for inside shelf placement, cherry finish on the outside of each wood piece is even and rich.  All the pieces are of solid (heavy) wood. Also, delivery was coordinated well and furniture (with "white glove service") was handled with utmost care. [...]

Thanks to LiLi and the rest of the China Furniture staff for all your help!
Best,
Gayle A.



From: Craig F., Gulf Breeze, FL
Date: Friday, 1/03/2014 3:19 PM

Service was GREAT shipping was FAST... Thank You !!!



From: David J., Cheverly, MD
Date: Friday, 1/03/2014 1:33 PM

I am very happy with the purchase. Even though the chair was not our first choice, the customer service department provided good suggestions and were very friendly. Also, I am pleased with how well the custom cushion fits and glad we ordered it. The delivery was on time and professional. They unwrapped it and even took all the packing materials so I wouldn't have to worry about it.

David

Testimonial images from David J., RCCBC, SCUCN02



From: Elizabeth B., Lakewood, CO
Date: Friday, 1/03/2014 12:04 PM

Miko, Garett, and others--Love my new lamp and dresser! All is perfect, I remain a loyal customer :) many thanks Elizabeth

Testimonial images from Elizabeth B., BJLP112-Y



From: Joe F., Naples, FL
Date: Thursday, 1/02/2014 9:05 PM

It was a very pleasant experience dealing with your company.  Everything arrived perfectly with no problems.  I'll be ordering other products from you in the future.  Joe F.



From: Jane A., Southold, NY
Date: Saturday, 12/29/2013 12:36 PM

Just a note to tell you that we love our media chest that arrived here on Dec. 19th.  It is beautifully designed - so beautiful that we can almost forget the ugly TV on top of it!

And thanks so much for upgrading our delivery service - the two deliverymen set the piece up in the right spot with minimum fuss.

Thank you,
Jane A.



From: Ann F., Parkville, MO
Date: Friday, 12/27/2013 4:48 AM

This is the first major purchase that I have made over the Internet and I was a little nervous especially as it had to be back ordered.   It was well worth the wait.   The longevity coffee table and sideboard are absolutely beautiful.   Heavy solid furniture that is perfectly made and finished.   I will certainly buy from this company again and I highly recommend it to anyone considering a purchase.   Sincerely, Ann F.



From: Chris J., New York, NY
Date: Thursday, 12/26/2013 7:14 PM

Dear Garett,

Nice Chest. Great delivery.

We are trying to think of a reason to buy another one!

Sincerely,

Chris J.

Testimonial images from Chris J., BJD6DBM-42



From: Fred & Linda K., Canton, MI
Date: Thursday, 12/19/2013 2:58 PM

Hi Erik,

We have attached pictures of both of the pieces of furniture we have purchased from you in the last year. We are extremely pleased with both, particularly the chest, which just arrived about a week ago. It was custom made (larger in width and depth) at a reasonable upcharge to fit an area that we wanted to fill. Everything about the purchase experience on both pieces was excellent. The chest was very well packaged on a pallet. Kudos to your shipping department. We look forward to doing future business with your company. Best regards,

Fred and Linda K.

Testimonial images from Fred & Linda K., CH22236 Testimonial images from Fred & Linda K., BJCYB-01-38



From: Barbara J. M., Medicine Hat, Alberta, Canada
Date: Wednesday, 12/18/2013 1:53 PM

Hello everyone !!!

I just received the chest today. It is in perfect condition, not even a scratch.
Thank you very much.
I love it....it fits perfectly with the rest of my decor.
Merry Christmas and Happy New Year !!
from
Barbara J. M.
Medicine Hat, Alberta, Canada



From: Shelby C., Homer Glen, IL
Date: Monday, 12/16/2013 9:40 PM

We love the furniture that we purchased from China Furniture and Arts.  We have purchased three pieces so far, a Rosewood Longevity Sideboard and an Elmwood Longevity design carved sideboard, and our most recent purchase, an Elmwood Ming Style TV Armoire.  Most of our current furniture is Redwood Longevity style.  We use the Rosewood Longevity sideboard for storage.  The Elmwood pieces are shown in the attached picture.  The sideboard holds our cable box, Blue Ray, Wii, Xbox, and Apple Chargers.  It holds all our games and accessories for the video gaming including all my son's Skylander platforms and figures.  We use the Elmwood Ming Style TV Armoire for our board games and DVDs.  The DVDs are in two rows in the lower drawer.  The Elmwood Longevity piece ties in nicely with our Redwood Longevity pieces.  The Ming Style Armoire is more contemporary, but the dark Elmwood and gold colored hardware really tie the piece together with the sideboard.

I have shopped with China Furniture both in person and online.  I researched the pieces online then requested to see them in the store a few days later.  For our latest purchase, we had seen the piece in the store about 6 months ago and purchased it over the phone when we were ready.  I confirmed the size of the piece using the details online.  Our purchasing experiences have been wonderful.  Everyone throughout the sales process has been very attentive.

We have also had a very good delivery experience.  The same delivery associates delivered the pieces for both our purchases and they were friendly, courteous, neat and conscientious about the deliveries.  The quality of the pieces have also been very good.  The doors and drawers work smoothly and fit nicely.

Overall, my experiences with China Furniture and Arts has been wonderful.  I highly recommend them to anyone who is looking for Asian style furniture.  Our own furniture is mostly the traditional Longevity style, but walking through the showroom, it's clear that there is something that will fit anyone's home from antiques to traditional to contemporary.

Thank you,
Shelby C.

Testimonial images from Shelby C., BJCV31DBM & BJAC10ILF Testimonial images from Shelby C., BJCV31DBM Testimonial images from Shelby C., BJCV31DBM



This review is provided by amazon.com:

5 out of 5: "It was just as expected & the delivery service was excellent. I would happily order additional items from this company again."

Keith Barbee, December 16, 2013



From: Linda G., Owensboro, KY
Date: Saturday, 12/14/2013 2:06 PM

I am only too happy to submit a testimonial.  This was the fourth rather large item that I purchased from chinafurnitureonline and I love this piece just as much as the first.  The furniture is exquisite and unique, and the service people are polite and considerate.  Even the delivery man who delivered it commented that such attention to proper packaging is a rarity in this age.  All my experineces with this company have been delightful.  Highly recommend :-)



From: Ligija K., Darien, IL
Date: Saturday, 12/14/2013 12:41 PM

Amazing products, extremely glad with my purchase. The table is really beautiful and goes well with the interior design!

Testimonial images from Ligija K., DOMB80S Testimonial images from Ligija K., APAB2471 & VTOF14TW1



From: S. B., New Freedom, PA
Date: Saturday, 12/14/2013 7:18 AM

Dear Erik:

I just wished to let you know that this order has arrived in perfect condition yesterday evening.  I deeply appreciate your careful packing!

Thank you so much and Happy Holidays!

Sincerely,

S. B.



From: Ellen F., Tesuque, NM
Date: Thursday, 12/12/2013 5:55 PM

Hi karen, I love my new piece of furniture. I'm a painter and just finished my studio and this piece is perfect for my art supplies.
Everything was easy dealing with this company. I would recommend anyone to buy from you. The piece was delivered by two very helpful men. It was unpacked carefully and set up just where I wanted it.
The piece is made beautifully and I am happy with my new acquisition.
China Imports is a wonderful company to do business with so thank you for everything. Warm regards and Happy Holiday. Ellie
I'm hoping you still have a lucky porcelain pendant. I would put it on the cabinet.

Testimonial images from Ellen F., BJCA33DBM



From: Sue R., Naples, FL
Date: Wednesday, 12/11/2013 6:37 PM

Thank you so much for arranging and sending everything from your store so promptly. Everything arrived in great condition.
Thanks again,
R. & Sue



From: Lisa N., Moline, IL
Date: Wednesday, 12/11/2013 4:25 PM

Hi Lili, I received my order today 12-10,first of all thanks for making sure my order was securely packaged up and inspected before it shipped out.

Lili the item itself is in perfect condition just like it should be being it's a new item.A great packaging job well done!!!

I look forward to doing more business with you Lili soon.

Lisa



From: Elia D., Jacksonville, NC
Date: Sunday, 12/08/2013 7:13 PM

Dear Ms Su,

Everything arrived Friday am.  The chairs were in excellent condition and beautiful as well.  The delivery service was on time, courteous, and made sure we were satisfied.  Thank you for excellent customer service!

Elia D.



From: Bao Y., Salt Lake City, UT
Date: Sunday, 12/08/2013 12:01 PM

Attached please find 2 photos of the furnitures ordered.  They are beautiful.  This is the second time we ordered from your company.  Your service is excellent.  Specially thanks to Lily Chow.

Testimonial images from Bao Y., BJCS01D Testimonial images from Bao Y., RFSRR23C



From: Laura M., Lilburn, GA
Date: Tuesday, 12/03/2013 6:25 PM

Absolutely love my jewelry chest...looked at it online for a couple of years before I  ordered it, and I am so happy and very impressed with everything about it.  It is extremely well-made, solid and heavy, and the attention to detail is amazing.  It is gorgeous and a bargain for the price.  It was delivered very quickly and the packaging was impressive.  China Furniture Online also gave a discount on their website and upgraded shipping from curbside to thresh-hold at no extra cost. Everything about this purchase has been 5-star!

Testimonial images from Laura M., MJB06BOM-WG



From: Robin L., Belmont, CA
Date: Tuesday, 12/03/2013 5:15 PM

Erik,
The table is beautiful, and I love it, exactly what I wanted. The shipping crate, however was very complicated. It took more than an hour to dismantle the crate, and get the table out. [...] I would recommend you offer unvarying service in future, as it did protect the table very well.

Robin



From: Dr. Kelton W. K., Ellensburg, WA
Date: Tuesday, 12/03/2013 9:26 PM

I am very happy with my purchase from China Furniture and Arts. It arrived on time and without a scratch. The product is well made, designed beautifully and is a stunning addition to the room where it now resides.

Thank you and all those involved with preparing and sending my Chinese bench.

Dr. Kelton W. K.



From: Marcel & Jo L., Glen Ellyn, IL
Date: Thursday, 11/28/2013 6:48 AM

We purchased a beautiful piece of furniture from China Furniture.  It was delivered promptly by two very nice delivery people who were very friendly and careful.  They took the time to carefully inspect it and polish the glass top.  The furniture is beautiful and is a perfect accent piece in our contemporary home.  It looks as though it was always meant to be there.  We had a great experience with China Furniture store.

Testimonial images from Marcel & Jo L., MBU07YBM-58-WG



From: Dalisa C., Downingtown, PA
Date: Wednesday, 11/27/2013 7:27 AM

Dear Karen:
OMG!!!
The desk and chair are absolutely gorgeous and came perfectly shipped. !!!! It is the most beautiful piece of furniture I have ever purchased. [...] I am trying to combine modern with the Chinese. It is just gorgeous. Thank you thank you thank you thank you.
Have a great holiday. [...]
Regards,
Dalisa

Testimonial images from Dalisa C., MDK01BGN-WG



From: Karen H., Breese, IL
Date: Sunday, 11/24/2013 10:33 PM

Dear Karen,
We are very happy with the beautiful rosewood bar. The dragon carvings are wonderful and the inside compartments give the piece an elegant touch. Holiday entertaining will definitely be more festive this year! We always enjoy shopping at China Furniture and Arts because of the quality of the merchandise and the excellent customer service. Your showroom is very inviting and we appreciate the attention to detail that your knowledgeable staff offers. Best wishes to all for a happy and safe holiday season.  Sincerely, Karen H.
  Attached is a photo of the lovely bar!

Testimonial images from Karen H., DBAR1CA



This review is provided by amazon.com:

5 out of 5: "Dear seller: I received both my paitings this past Saturday, very well packed, in perfect condition and most importantly they are absolutely beautiful!! I love both of them. Please continue to provide customers with great product and excellent services and keep up with a good work!"

meilan c., November 18, 2013



From: Catherine C., Sinking Spring, PA
Date: Sunday, 11/17/2013 8:23 AM

Dear Lilli,

     Thank you so much, for the great customer service. I appreciate all that you’ve done to ensure a smooth resolve to the issues surrounding the purchase of my coffee table. Although the initial experiences regarding my purchase with China Furniture had me a bit nervous, I became more confident in my purchase once you became involved and went the extra mile to fix any issues.

     It goes without saying, the table is beautiful and it is a wonderful addition to my home. Although it took a while, it was worth the wait. If I can find another spot in my home that requires a piece from China Furniture, I’ll be sure to contact you. Thanks again, for your help with my purchase.

Best Regards,
Catherine



From: Dave H., Heathsville, VA
Date: Saturday, 11/09/2013 11:00 AM

Hi Karen,

The cabinet arrived safely. The guys were early and very helpful.

I must say the piece is lovely.

I had missed the fact the mother of pearl figures were in bas-relief, ie standing out from the cabinet. Discovering this was a great pleasure.

Thanks for all your help with the delivery people and please pass on to the craftsmen that they do really nice work.

Best regards,

Dave H.



From: Robert C., New York, NY
Date: Tuesday, 11/05/2013 2:01 PM

Dear Erik,
Our shipment arrived today.  We are very, very pleased.  First of all, it is a beautiful piece.
Second, the shipping company that you used was excellent.  Their communication was commendable.  Additionally, the drivers were professional and courteous.
Thank you,
Robert



From: Ivy W., Chicago, IL
Date: Friday, 11/01/2013 7:23 PM

I bought several pieces of furniture from your store and online for my home in Florida and Chicago. Loves the furniture selection your store has and the furniture quality is superb! You cannot go wrong with the selection. Any pieces you choose is perfect. Furniture looked better in person than on website.

Customer service is outstanding too. Michael was very friendly, honest, personable, knowledgeable and provided exceeding great customer service. Never had any problems with service or products. Delivery service was perfect too - furniture arrived in sterling condition. Thank you for making my buying experience easy and positive.

Keep up the good work!

Ivy W.
Chicago, IL



From: Ken T., Bethany Beach, DE
Date: Thursday, 10/31/2013 9:10 PM

The curio cabinet arrived in excellent condition and just as depicted on the web site.  The color is uniform and exactly matches our other rosewood pieces.  The item is well made with heavy duty hinges and pulls.  It was very well packaged with lightweight thin foam wrap covered with .5 inch styrofoam on all sides and then wrapped in heavy cardboard.  All glass and mirrors were taped and were intact at delivery.  The Long Life carvings are uniform and again match our other pieces.  It is comparable in quality to the pieces we purchased in Hong Kong years ago. [...]
Ken



From: Lisa P., Garden City, NY
Date: Thursday, 10/31/2013 6:33 PM

Hi Erik,
I'm in love with my new red media console unit! I had experienced excellent customer service from the staff on everything from accommodating my schedule for delivery to follow up for confirmation! I would definitely shop at your store again!!

I"ve attached a pic of my beautiful new piece!

Thanks,
Lisa P.

Testimonial images from Lisa P., BJCA05R



From: Laurie T., Mount Dora, FL
Date: Thursday, 10/31/2013 3:36 PM

Hi Erik,
The buffet and lamp arrived yesterday afternoon (about a week sooner than I had originally expected).
It was packaged very, very securely…..seriously, it took my husband forever to get it out of the crate!
The buffet was in perfect shape….and it looks great in our room. [...]
All in all…..I'd have to give you guys a 4.5 star rating…..especially in the area of shipping! Good job!
Here's a photo of the buffet and lamp!
Laurie T.

Testimonial images from Laurie T., BJCA19DBM, AWF-L26



From: Barbara C., Fort Myers, FL
Date: Tuesday, 10/22/2013 10:15 AM

Dear Lili,

our chest arrived yesterday safe and sound.  the delivery men were efficient and prompt.

I don't know how to tell you adequately how much I appreciate your wonderful service, not only on this order but on all of the business we have done with you.  i'm so glad I found you.  if you ever need a testimonial or recommendation, just give us a call.

thanks, again.,

barbara



From: Ellen W. G., Portage, PA
Date: Wednesday, 10/16/2013 3:46 PM

Hi Eric,
The chairs are beyond beautiful and match 2 other pieces I have in my dining room.  The service from ordering to the delivery was superb and I wouldn't hesitate to purchase from your company again.
Best Regards,
Ellen W. G.



From: Katrina T., Suffolk, VA
Date: Wednesday, 10/16/2013 1:43 PM

Mr. Contreras,
My experience with China Furniture and Arts was the best I have ever experienced with any supplier.!! Customer service responded immediately to any questions I had about their products and offered suggestions and/or substitutes.

The furniture was packaged extremely well, not a stratch to be found. The dining room set I ordered is gorgeous, see attached. I will definitely order from your company again.

Thank you!!!

Katrina S. T.
A very satisfied customer!!

Testimonial images from Katrina T., DOMB80E



From: Gloria S., Stuart, FL
Date: Friday, 10/11/2013 1:19 PM

Dear Erik,
  My Oriental Desk and Chair arrived on time, and I love it.  Thank you for keeping me posted while they were in route.  Your Company did a superb job.  Gloria S.



From: Larry A., Bakersfield, CA
Date: Friday, 10/11/2013 12:21 PM

I received yesterday two Chinese figures depicting musicians.  They are absolutely marvelous and arrived in perfect condition. Thank you for the good service and the fine merchandise.



From: Ted & Jeanne K., The Villages, FL
Date: Monday, 10/07/2013 11:47 AM

Dear Erik

We received our shipment of end tables on Friday and just wanted to let you know how happy we are that the shipment arrived in very good order.  No apparent damage occurred and when unpacked, we were giddy with envy at the quality of the product we had purchased.  It exceeded our expectations.

We would not hesitate to recommend your company to all of our friends.

Ted and Jeanne K.



From: June H., Stovall, NC
Date: Friday, 10/04/2013 10:13 AM

Hey,...I know I am good hands...thank you so much for all your help. I love China Furniture Company and the customer service staff. All of you collectively are outstanding in service. China Furniture makes other companies pale in comparison. I was very fortunate to find you all. Wonderful! Thank you so much.

I think your company was just a perfectly fabulous find. Just beautiful.

I love my replacement cabinet [...] There is a quality in your company that outshines others.
Outstanding customer service is always available and impressive.
Please pass this on to your managers. You and Lili and Karen have been terrific. Thank you so much for all your help. I couldn't have asked for better customer service.

Everyday, I look at a lot of web sights and search continuously for Asian furniture and accessories, which is very difficult to find in our area. I have loved Asian style all my life and your store is such lovely quality. Wonderful.



From: Guo Chen L., Salt Lake City, UT
Date: Tuesday, 10/01/2013 11:58 AM

We are very happy for the furniture purchased.  It looks great!
Your service, packing and shipping all are excellent.  Specially thanks to Ms. Lili Chou 's warmly and knowledgeable service.   We'll introduce your company to friends

We may buy more in the future.  Hope there are some bonus for old coustomer.
Thanks.

Testimonial images from Guo Chen L., RCSAC, RS13NC Testimonial images from Guo Chen L., RTSCAC, RTSTIC, RCB08AC



From: Bruce L., Plano, TX
Date: Tuesday, 10/01/2013 9:28 AM

Great piece!  Fits my needs perfectly.  Sales and service accurate and professional.  Thank you very much.

Regards,

Bruce L.



From: Mina O., New York, NY
Date: Friday, 9/27/2013 10:59 AM

[...] I attached some pics of the sideboard with the TV cabinet (yes the bike is slightly in the way) and the dressor so you could see what they look like [...]all-in-all it looks completely stunning. We have decorated the entire place to match this furniture. [...]

Mina

Testimonial images from Mina O., MBU07YBM-58, MCV37YBM Testimonial images from Mino O., MB07DYBM-YW



From: Sandie J., West Linn, OR
Date: Wednesday, 9/25/2013 5:59 PM

I have to tell you that while we waited a very long time to receive the cabinet that we ordered, the experience turned out to be a pleasant one. The upgraded delivery service was so nice, and the delivery guys were the absolute best! We thank you for that, and we just love our new cabinet, which is of a quality that meets or exceeds expectations.

Thank you,
Have a super day
Sandie



From: Barbara C., Palm Desert, CA
Date: Saturday, 9/21/2013 9:44 AM

Miko, Karen and Garett,

[...] I can't say my iPhone takes the best of photos, but I thought you might like to see where the unit is. It seems small in the photos, but actually, the size is perfect. I can open the doors, and the person sitting at the end of the table can easily get in and out of their chair.

Thanks again for your perseverance. I love both pieces, and have referred your company to a friend who has also been searching for that "perfect sideboard".

Barbara

Testimonial images from Barbara C., BJCA16S Testimonial images from Barbara C., BJCA16S Testimonial images from Barbara C., BJCA16S



From: Judy P., Greeley, CO
Date: Friday, 9/20/2013 5:14 PM

We love our Tansu chest. We are going to place it in our soon to be remodeled bathroom. The bathroom will have a Zen-like look and this chest will be the perfect place for extra storage. It is very sturdy and is above even what we expected.
Judy P.



From: Katheryn W., Half Moon Bay, CA
Date: Tuesday, 9/17/2013 11:30 AM

Eric, The wait is worth the purchase ... I can not begin to explain how painless you and your staff made this purchase ... The tansu is exactly what I have always wanted for my living room . I live in the bay area in Northern California and have looked for the last three years at Tansu step chests .. Not only is this piece of furniture perfect , but it is custom made and you can not beat the price ...Thank you Eric ! You are the Bomb ! K W. Half Moon Bay California



From: Jim D., New Iberia, LA
Date: Saturday, 9/14/2013 3:55 PM

The furniture and the delivery was exceptional. I would buy from you again.
Thanks Jim D.



From: Norb & Marilyn K., Strongsville, OH
Date: Wednesday, 9/11/2013 7:16 PM

The furniture is absolutely beautiful!  The delivery men--Pedro and Angel--were perfect and very nice.
We will recommend you highly.
Drs. Norb and Marilyn K.



From: Harriet S., Massapequa Park, NY
Date: Wednesday, 9/04/2013 11:46 AM

It was a pleasure dealing with your company. The table came flawless and exactly when expected. Garret, my salesman was professional and courteous as well as extremely helpful in assisting me with my purchase.

I will recommend China Furniture and Arts to all my friends. It's so rare to deal with a company of such excellence in this day and age. Kudos.

Harriet S.

Testimonial images from Harriet S., L0ST36OF



From: Kathleen C., Naples, FL
Date: Monday, 8/26/2013 1:05 PM

Thank you so much, received our order, beautiful, and you make it so easy to order on the internet.

Thank you again,
Kathleen C.



From: Pamela H., San Francisco, CA
Date: Friday, 8/23/2013 2:57 PM

We were very pleased!  The packing job was great!
Pamela H.



From: Raymond P., Kirkwood, MO
Date: Friday, 8/23/2013 9:05 AM

It is a pleasure to do business with you. The process was well taken of and the salesperson was very professional.

Raymond P.



From: Ying D., Allen, TX
Date: Sunday, 8/18/2013 4:56 AM

Hello, Lili,

I got the dining set. Beautiful quality furniture and flawless delivery.

I love the glass top, the cushions, and the lamp. [...]

Thank you so much.

Testimonial images from Ying D., DOMB80C



From: Jacques P., Santa Rosa, CA
Date: Wednesday, 8/14/2013 8:00 PM

I was very please by your service and all the follow up.the product I bought was beautiful.i was very impress by the way it was packaged.in over all I will give your guys a 10.i definitely will consider buying again from your company.



From: Aloysha K., New York, NY
Date: Tuesday, 8/13/2013 3:19 PM

I purchased a chest from your Company and am so satisfied not only with the product but with the service, and professionalism I experienced.  I have and will continue to refer your company to friends and business associates.  Thank much it has been a pleasure.



From: Elaine D., Houston, TX
Date: Monday, 8/12/2013 10:33 AM

Dear Eric,

We are very happy with the coffee table we purchased from China Furniture and Arts.  It arrived in perfect condition and met all our expectation.  Lili made the experience of ordering very easy and actually fun.  She exhibited the perfect combination of friendliness, knowledge and professionalism.  I look forward to receiving the headboard we ordered and to future dealing with China Furniture and Arts.  Thank you again.

Regards,
Elaine D.



From: Betsy S., Seminole, FL
Date: Wednesday, 8/07/2013 4:02 PM

We have bought a table, desk,buffet,and a stand.  I would tell anyone the quality of the product you sell is top. We will be back.  New chairs maybe!
Betsy



From: Avelino D., Sanford, FL
Date: Wednesday, 8/07/2013 2:16 PM

Dear Erik,
I received the merchandise in very good condition.  Not a single scratch.  Delivery company was very prompt.  Thank you.
Avelino



From: Julie T., Sanger, CA
Date: Wednesday, 8/07/2013 12:53 PM

My Longevity Rosewood desk and jewelry box arrived yesterday in perfect condition.  I am most pleased with both items. Thank you.  Julie T.



From: Evelina C., Des Moines, IA,
Date: Wednesday, 8/07/2013 11:54 AM

I received the furniture in good shape.  Truly beautiful.



From: Pat V., Glendale, NY
Date: Tuesday, 8/06/2013 6:13 PM

it was a pleasure doing business with your company....well organized and efficient and well worth the wait for this custom design I purchased.  I will surely be doing business with you again in the near future.

I also might add the delivery service was outstanding, having the opportunity to schedule the date/day I required was refreshing and the early delivery timing made my day

Thanks again.
/Pat



From: Gloria R., Kapaa, HI
Date: Saturday, 8/03/2013 3:43 PM

Dear Miko,
The cabinet arrived on Thursday.  Delivery team did a great job and placed it just where I wanted it with no mishaps.  The cabinet is beautiful and arrived in perfect condition.  I am enchanted with it.  Thank you and all the China Furniture staff for your help with all my purchases.  I am attaching a picture.
Best,
Gloria

Testimonial images from Glora R., MCA02BOM



From: Monica R., Queensbury, NY
Date: Friday, 8/02/2013 9:13 PM

wonderful product and packed professionally!   we have ordered other iterms from this website-very reliable and honest.  Thank you!



From: Pat V., Glendale, NY
Date: Friday, 8/02/2013 7:23 AM

Lili & Niko
Just received table....it is stunning!  I truly love it[...] thank you all so much for your help, concerns and assistance with this order....it was a pleasure doing business with you and your company....well organized and efficient and well worth the wait for this custom design... Take care...I will surely be doing business with you again in the near future.

/Pat



From: Jim H., McKinney, TX
Date: Thursday, 8/01/2013 12:46 PM

The jewlry cabinet and plant stand we ordered is beatiful.  It arrived on schedule.  Packing was outstanding.[...] I will likely re order other items and will definately recommend to others.



From: Dolores H., Grosse Pointe, MI
Date: Thursday, 8/01/2013 11:42 AM

Oh, Erik, I am so happy with the delivery and with the server.  It's gorgeous and is a perfect match to the table and chairs I already have.  Now all I need to do is fill it. Please tell Lili how pleased I am with it.  Regards, Dolores H.



From: Helen T., Allentown, NJ
Date: Wednesday, 7/31/2013 10:20 AM

Hi Erik,

I just love the Asian chest that I ordered and I would not hesitate to recommend you.  It arrived in perfect condition and looks great in my foyer.

Helen



From: Susan R., Brooklyn, NY
Date: Monday, 7/29/2013 5:24 PM

THE COFFEE TABLE THAT I ODERED IS EXACTLY WHAT I HAVE BEEN LOOKING FOR FOR SEVERAL YEARS.  I LOVE THE COLOR AND DESIGN. [...]

THANK YOU, SUSAN R., BROOKLYN, NEW YORK



From: Judy R., Greendale, WI
Date: Friday, 7/26/2013 1:58 PM

Hi Karen,

My beautiful tea table with stools were delivered today!!!  Hooray!  Just in time for friends to come over tomorrow to celebrate my husband's birthday!  I rearranged my family room to accomodate and compliment my other tea set!  Your furniture and accessories are just gorgeous in my home.  Even the deliverymen admired the tea set!!

Thank you so much for the excellent customer service and quality furniture to all at China Furniture & Arts.  My regards to you, Garett, Lili & Miko!  It's great doing business with you!

Warm regards,

Judy R.



From: Jeff B., New Bern, NC
Date: Friday, 7/26/2013 8:21 AM

Received my order yesterday and both I and my wife are very pleased. The success of this last transaction led us to explore your site in greater depth and noted with interest your rosewood offerings (according to my wife we will be revisiting your site soon). Even more impressive, I think, was the transaction process. I believe you have set-up a customer-friendly electronic response system that other companies would do well to incorporate into their business practice. My thanks and appreciation to all involved. -- Jeff B.=



From: John G., San Rafael, CA
Date: Thursday, 7/18/2013 6:33 PM

I wanted to write to you to let you know how happy I am with the file cabinet I received today from you. It is absolutely beautiful, and a fine example of superior craftsmanship and design. I could not be more pleased. Also, the delivery service was superior. They were helpful and professional, and the item was packed with great care. Just getting the cabinet out of the box and packing material was a major project, because of the exceptional job they did of wrapping the item for shipment. Thank you so much. I will definitely be ordering from you again.

Best regards,

John H. G.



From: Marlene W., Wake Forest, NC
Date: Thursday, 7/18/2013 5:50 AM

I finally received the beautiful rosewood coin table and it is lovely. Thank you.



From: Sue L. & Ron Z., Charlevoix, MI
Date: Thursday, 7/11/2013 11:03 AM

Hi Miko - thought you might like to see the cabinet on the wall. We're pleased. Thanks, Sue L. and Ron Z.

Testimonial images from Ron Z., MCV48LSL-WG Testimonial images from Ron Z., MCV48LSL-WG



From: Corlis G., College Park, GA
Date: Monday, 7/08/2013 11:53 AM

The pagoda curio is more beautiful than I imagined.  It was well packed.  Everything was intact.  I love it, love it, love it.  It is just gorgeous.  I'll probably purchase more merchandise in the near future.  Thanks!



From: Kajo S., Port Orange, FL
Date: Saturday, 7/06/2013 9:12 PM

Dear Erik,

This is my third purchase of Chinese furniture in addition of other arts. .  Each time I am very happy to receive them.  I have never been appointed. Everything which was displayed on the Internet was exactly what I received.  The furnitures were perfectly packed to ensue no damage.  Recently I had a problem with my desk chair, immediately I got all the help I needed.  Your company immediately offered to replace the chair. All the staff members with which I dealt, were extremely helpful, especially Lili Chou went the extra mile.  Anybody who want to buy Chinese furniture I recommend to buy it from China Furniture and Arts.

Regards Kajo S.



From: Cathy K., Oklahoma City, OK
Date: Friday, 6/28/2013 9:22 AM

Beautiful bench,  better than described  -  arrived safely with no dings or scratches   Thank You,  Cathty



From: Judy R., Greendale, WI
Date: Friday, 6/28/2013 8:56 AM

Stunning, just stunning!

The Mother of Pearl table with four matching stools is so beautiful, I can't take my eyes off it!  Although the website picture was impressive, seeing it is unbelievable!

The black lacquer finish, gold accents and "mother of pearl" decor are impeccable.

The furniture came meticulously wrapped with great care.  That was impressive too!

Everything I have ordered from your website, from pillows to furniture, is quality "Asian artwork".

It was my pleasure to meet Miko and Lili last month with my "first time" visit to their gorgeous showroom.  It was well worth the two hour trip from Wisconsin in the pouring rain!

Thank you again, Miko, Lili & Garret for your great customer service and quality "China Furniture & Arts"!

Best wishes & continued success,

Judy R.
Greendale, Wisconsin



From: David A., Oak Harbor, WA
Date: Thursday, 6/27/2013 6:31 PM

The seat cushion arrived today. It is beautiful. Thank you.
Cheers,
David



From: Lindy H., Boise, ID
Date: Wednesday, 6/26/2013 3:55 PM

With some hesitation, we decided to order a Tibetan cabinet online.  I truly appreciated the personal service, including the adjustment to the shipping schedule to fit my vacation plans.  The piece arrived in perfect condition and looked exactly like the photo online.  The deliverymen (who were contract workers) said they had never seen a piece better packaged for shipment – protected by padding, styrofoam, cardboard, plastic, and "fragile" stamps everywhere.  Thank you so much for a beautiful piece and for a first-class experience.

Lindy H., Boise, ID



From: Janet M., Kirkland, WA
Date: Wednesday, 6/26/2013 1:01 PM

I purchased the Bombe Style Vanity Cabinet in gold. It is FABULOUS! It has beautiful carving around the base, but to my surprise it also has raised carving on the panel paintings. Just exquisite. The knobs are beautiful and the drawers are fully functional because of intricate cut-outs inside to accommodate the plumbing. I also had to have it modified to accommodate a granite counter to match my wallpaper and to fit a hand-blown glass vessel sink. The staff at China Furniture and Arts, said "no problem" and modified the entire top of the cabinet for just a small fee. They also delayed shipping for several weeks to accommodate my needs and it arrived the day I was ready for it. The product is beautiful and beyond my expectations, and the service was very professional. I will shop their items again soon. Kudos to all of the staff at China Furniture and Arts!

Janet



From: Barbara C., Fort Myers, FL
Date: Wednesday, 6/26/2013 10:24 AM

this morning I sent a thank you to garrett tam.  it contains my comments about the wonderful service and products I received from china furniture and arts.  they went above and beyond the necessary.  too, the packaging was fantastic.  not a word of complaint here.  i'll recommend you to my friends and will continue to shop with you.  wish you carried rugs!



From: Chester M., Beachwood, OH
Date: Wednesday, 6/26/2013 10:13 AM

hi
the delivery was flawless.  arrived on time, and the men couldn't have been more accommodating or pleasant.
thanks
chet



From: Peg E., Anacortes, WA
Date: Wednesday, 6/26/2013 9:49 AM

Dear Erik,

I fully intended to write to you regarding my purchase.

I have never had the pleasure of dealing with such a responsive, efficient, pleasant company.  From the first contact, I received excellent, professional service.  My special questions regarding the furniture were answered immediately with complete information.  From that first day until and through delivery, I was kept apprised of the purchase and delivery.  The furniture was packed beautifully and did not suffer one mark or scratch!

I intend to make future purchases from China Furniture&Arts very soon.

Peg E.



From: Jerry S., Carmel, NY
Date: Wednesday, 6/26/2013 9:30 AM

The order was delivered on the day promised.  Your delivery personnel were exceptional.  When the piece was delivered it was brought into my home and inspected before being placed.  The gentlemen were very courteous, proffessional and friendly.  They were an exceptional team.



From: Robert K., New York, NY
Date: Monday, 6/24/2013 3:42 PM

Hi

Furniture arrived right on time and in perfect condition.

You have a customer for life!

Robert K.
NYC



From: Derek B., Emmaus, PA
Date: Friday, 6/21/2013 1:21 PM

I want to thank you , for helping me in choosing the right piece for my home . Your suggestion was on point . I turned the cabinet into a bar cabinet . the cabinet arrived undamaged [...] and it is flawless . Thank you and I look forward to making more purchase's . See attached photo 's



From: Heather S., Medford, OR
Date: Thursday, 6/20/2013 11:38 AM

Dear China Furniture & Arts, My recent interaction with your company and purchase of the Tibetan jewelry armoire and the Chinese jewelry chest greatly exceeded my expectations in all areas.  I was nervous about purchasing from an online source without being able to see the products in person as well as expecting no personal interaction from a "big company." To start with I was very surprised when my questions by email where answered the same day with not one, but two, phone calls from the sales representative.  Then I received a photo of the packaged for shipment products.  That was great for being able to show my children a photo of their "graduation presents!"  It kept them guessing!  I received the shipment in the estimated time of arrival.  I was able to go to the trucking company to pick up the package.  In order to fit it in my convertible, we had to unwrap it down the the individual product boxes.  My goodness, I have NEVER seen a shipment of anything that was packaged as well as this one!  Your company definitely knows how to protect the items for shipment!  We had to remove multiple layers of wrapping, strapping and cardboard (and a wooden pallet) just to get to the actual boxes!  When I unloaded at home and continued to unwrap, there was yet more protective packaging within the boxes and even a piece of chip board at the bottom of the armoire box for support and protection!  There was very little chance of anything hurting the contents during travel.  Then I opened the boxes and saw the items....they were beautiful beyond my wildest dreams!  The quality and workmanship of the items are incredible.  I have to say I was expecting something of lower quality.  It took two of us to carry the armoire upstairs it was so heavy.  The artwork on both pieces is incredible.  Both items are very solidly and well built.  They will both be heirloom pieces for my children to pass on to their children for many generations to come.  I know I will be ordering from China Furniture & Arts again because I know I can trust I will receive personal service and incredible quality in anything I order.  Thank you for being such a conscientious and personal company.  Sincerely, Heather S., Medford, Oregon.



From: Michael R., Naples, FL
Date: Tuesday, 6/18/2013 5:56 PM

Lili,
The shipment arrived in perfect condition and we were very pleased with the quality of the pieces delivered. [...]
Everything went smoothly with delivery service being very professional and courteous.
Thanks and best regards.
Michael



From: Nancy S., Honolulu, HI
Date: Thursday, 6/13/2013 7:24 PM

The rosewood is simply stunning, a really beautiful piece. The construction is tightly jointed with traditional joinery, the carving is beautifully finished. The shelves are broad and well-constructed and the doors close perfectly. I love this piece of furniture, it is a work of art that provides a home for my china and a surface to serve from. A PLUS



From: Anita M. B., Warminster, PA
Date: Thursday, 6/13/2013 6:19 PM

Dear Karen:
   [...] The purchases from China Furniture & Arts are very beautiful!!   I especially love the Portrait and the Gold Leaf Jewelry Cabinet is my favorite.  The small desk is charming.  The Fisherman statue is precious.
   I want to thank your wonderful staff, especially Miko & Lili.   I very much appreciated the upgrade delivery to 'White Glove'.  It would have been impossible for me to get the furniture into my house, even though there's only one small step.  They were quite heavy.  The packaging was solid.  It took the gentlemen a bit of muscle to remove.  I'm very grateful for your kindness.  I'll surely recommend your fine service and outstanding furniture to all those I meet.   I'm thoroughly enjoying gazing at all the pieces I purchased and look forward to the possibility of more purchases in the future.
Sincerely,
Anita M. B.
Warminster, PA



From: Cheryl B., Morganville, NJ
Date: Thursday, 6/13/2013 5:20 PM

The Tibetan chest is beautiful and arrived in perfect condition. I have never received anything wrapped so meticulously!

Any one purchasing from you should feel totally assured that they will receive excellent service.

Cheryl B.



From: Roy W., Chesterfield, MO
Date: Monday, 6/10/2013 8:47 AM

Dear Garett,

The buying experience I had with your company was excellent.  The knowledge and support of your staff provided me make helped me make my buying decisions quickly and easily.  The after the sale support was wonderful in that your people made sure the items purchased were wrapped and shipped without incident.  I would recommend anyone interested in buying oriental furnishings and art to buy from your company.

Regards,

Roy W.



From: Judy S., New York, NY
Date: Saturday, 6/08/2013 6:33 PM

erik- i am delighted with the piece i purchased from you.  and it was delivered exactly when it was promised, and in the condition i was shown on the internet.   you may add me as another very satisfied customer!!
again, many thanks
Judy S.



From: Robin W., Bellingham, WA
Date: Tuesday, 6/04/2013 10:42 PM

Erik, I am delighted with the sideboard I ordered from China Furniture & Arts.  It works perfectly for the purpose and place I had in mind.  I was worried about ordering it online from only the picture and was concerned about the quality of something I could not see "in person."  But the piece is lovely and the delivery service was terrific.  It arrived precisely in the timeframe specified and was in great condition.  It was a masterful job of crating it.  Thank you so much for the excellent and responsive customer service and the beautiful piece of furniture.

Sincerely, Robin W.



From: David B., Eagle, ID
Date: Sunday, 6/02/2013 9:07 AM

Karen Su,, Thanks so much for your help.. My furniture arrived, it is so beautiful,, thank you so much... David B.



From: Jan I., Tallahassee, FL
Date: Thursday, 5/30/2013 6:12 PM

We're delighted with our beautiful rosewood Longevity Design cabinet.  It was obviously shipped with great care and arrived in tip top condition.  Great products and great service!



From: Christine R., Jupiter, FL
Date: Tuesday, 5/21/2013 12:08 PM

Thank you so much for your wonderful service
It has been a pleasure doing business with you
One of things that I truly value was that you answered every inquiry and every email promptly
We look forward to doing more business with you in the future
Sincerely
Christine R. and Interior Concierges



From: Kajo S., Port Orange, FL
Date: Friday, 5/17/2013 12:09 PM

Dear Lili,
[...] Everything arrived perfect [...]. Your company is a great company and all your promises are kept.  If you ever need references for future customers just send them to me.
Xie xie ni Kajo



From: William D., Ocean Shore, WA
Date: Friday, 5/17/2013 8:33 AM

I was totally pleased with the whole process.  My shipment came as promised and the product was secured for shipment.  The sideboard was 72" long and heavy.  It was delived on a long pallet and had plastic wrap to secure it to pallet.  I would be a return customer.



From: Mitchell H., Vilas, NC
Date: Thursday, 5/16/2013 10:52 PM

Hello... Just wanted to drop you a note to tell you I received my delivery today and it is beautiful, well worth the money. The packing of the package was the best I have seen from any company I have ever ordered from and I have ordered a lot of items online.  Please thank everyone involved.

Thank you

Mitchell H.



From: Barbara B., Jacksonville, FL
Date: Tuesday, 5/14/2013 4:50 PM

Thanks, Erik.  It arrived safely, and I like it a lot. Barbara B.



From: Gloria R., Kapaa, HI
Date: Tuesday, 5/07/2013 12:49 PM

Dear Miko and Eric,
     Thank you for your excellent service and all your help with my recent order.  The furniture is beautiful and superbly made and finished.  The packing was extraordinary, everything perfectly protected and crated so that all items arrived without the least damage.  I will certainly recommend China Furniture and Arts to my friends.
Very truly yours,
Gloria R.
Kapaa, Hawaii

Testimonial images from Gloria R., MW436LSL-WG Testimonial images from Gloria R., DC2AC Testimonial images from Gloria R., DCHA60C Testimonial images from Gloria R., DCHA60C



From: Marlene S., Lake Worth, FL
Date: Friday, 5/03/2013 12:13 PM

Shipment arrived in good order and item was in good condition. Thank you
Marlene S.



From: Deanna L., Denver, CO
Date: Tuesday, 4/30/2013 10:00 AM

Thank you so much for taking special care with the shipping preparations. My cabinet arrived completely protected and looks amazing.



From: Virginia B., Medford, OR
Date: Tuesday, 4/30/2013 12:39 AM

I had a good experience ordering from China Furniture. The piece arrived promptly, well-packaged, and in good shape.  As it turns out, I like the piece very much, but I do wish there had been more and better photos of it on the site.



From: Sharon G., Red Bank, NJ
Date: Friday, 4/29/2013 7:14 PM

Thank you Lili and Eric.  Our exquisite TV Armoire arrived in perfect condition and the colors are exactly as shown online and the crate was also exactly as pictured in your email.  We are so pleased with this fine piece and with your service - even the delivery driver was helpful.
Every part of the transaction was perfect from start to finish.  Thank you all.
Sharon G.



From: Linda H., Katy, TX
Date: Wednesday, 4/24/2013 10:36 PM

The media cabinet and coffe table arrived today.  They were in perfect condition thanks to a very thorough job of protective packing in the shipping crate.  These two pieces are a beautiful addition to my family room.  Thank you for providing such unique furniture and for making the ordering process so easy.
Sincerely, Linda H.



From: Sue M., Naples, FL
Date: Tuesday, 4/23/2013 4:40 PM

Erik,
Very pleased w/the furniture!!!!Our bedroom looks awesome,now.
Moved into new home, starting from scratch.
Quality is good, delivery was good. All around a good experience.
Looking to buy more from you,
Sue M.



From: Natalie P., Westminister, CO
Date: Monday, 4/22/2013 2:44 PM

Hello Erik,

[...] I ordered an Elmwood coffee table, two Ming chairs and a standing lamp from China Furniture and Arts. I could not be more pleased with their always timely and attentive customer support, the wonderful care that was taken to wrap, pack and protect my furniture and with the amazing quality of the products themselves. The quality of these delicate items can only be appreciated in person. I will certainly be investing in China Furniture and Arts in the future!

Regards,
Natalie P.



From: Marianne A., Tuxedo, NY
Date: Wednesday, 4/17/2013 1:37 PM

I am quite pleased with the purchase and the service. Delivery went fine as well.
Thanks, Marianne



From: Frank C., San Diego, CA
Date: Wednesday, 4/17/2013 1:25 PM

I am more than satisfied.  I have all the pieces I need and a little more than I should.  I am very pleased with the product.  I have had this type funiture since 2002 and have no other.  The Long Life was my choice and I stayed with that design for all the pieces.  I have a complete bedroom suite, the box bed, two night stands, a ladies dresser, a mans dresser, cedar chest, the Large TV Chest, a head board, two night stands, a TV Stand, Coffee Table three end tables, dinning room table, eight chairs, china hutch, and side boy, Bar and one bar stool.  Two Vases converted to Living room Lamps.  All the pieces are in very good to excellent condition and I use lemon oil on all of it.  Thank you for your service



From: Skip and Barb P., Clarence Center, NY
Date: Wednesday, 4/17/2013 1:01 PM

Dear Eric and All the Staff,

The entertainment cabinet that we ordered from you is perfect!  It looks very elegant in our Family Room!   We are very pleased with your product, company, staff and the "roll to the garage" delivery service!

Please convey our thanks and pleasure to all involved!  We will definitely recommend and use your company again!

Skip and Barb



From: Cathy K., Oklahoma City, OK
Date: Wednesday, 4/17/2013 10:27 AM

The nightstands are perfect and arrived in great condition. I would recommend these to anyone.  Thank-you, Cathy K.



From: Mary K., Gainesville, FL
Date: Wednesday, 4/17/2013 10:19 AM

[...] I received the piece of furniture I ordered last Monday. The delivery company you used to deliver my furniture is just outstanding! The driver's customer service is exceptional. [...] The furniture by the way, was packed ever so carefully. After stripping cartons, saran wrap, styrofoam, etc. there emerged a rather gorgeous looking French commode. Oh, what a beautiful piece indeed! It looked exactly like the photo on your website. Even when we looked inside the drawers, the workmanship is simply terrific. Obviously, I cannot say enough great things about your product, the service accorded us and my over-all buying experience. I will definitely come back for more. If this first order is an indication of your excellent customer service and high-quality products, then I will absolutely recommend you to friends and family.

Sincerely,

Mary K.



From: Antonin M., Trinec, Czech Republic
Date: Saturday, 4/13/2013 4:01 PM

美丽黎黎好!
东西到了我家。没问题。很漂亮。我很高兴。现在有两个中国的房间。
非常感谢您送给我山楂我很喜欢吃。
谢谢


Testimonial images from Antonin M. Testimonial images from Antonin M. Testimonial images from Antonin M. Testimonial images from Antonin M. Testimonial images from Antonin M. Testimonial images from Antonin M. Testimonial images from Antonin M.
Testimonial images from Antonin M. Testimonial images from Antonin M. Testimonial images from Antonin M. Testimonial images from Antonin M. Testimonial images from Antonin M. Testimonial images from Antonin M.



From: Rashmi M., Livingston, NJ
Date: Wednesday, 4/10/2013 8:03 PM

[...] The vanity arrived in good condition.
We are very happy with your product and timely delivery.



From: Yvone B., Melfa, VA
Date: Tuesday, 4/09/2013 6:06 PM

I received my coffee table this morning. [...] It was worth the wait.  My home is decorated throughtout with the Asian decor and this table was the last piece to finish it off.  It is as lovely and elegant as I had hoped it would be.



From: Sandra G., McLean, VA
Date: Monday, 4/08/2013 4:49 PM

Dear Mico,

The tansu just arrived, and it is beautiful!  It arrived in beautiful condition and we couldn't be happier with it.  Everything was right--the service, the timing, the packing, the shipment, and most important, this lovely piece of furniture.  Thank you all so much.

Sandra G.



From: Ryan O., Washington, DC
Date: Monday, 4/01/2013 4:39 PM

Erik,

The piece we ordered from China Furniture and Arts, an orange cabinet, has turned out to be a fantastic buy. The quality and beauty of the cabinet exceed our previous expectations based on the pictures we saw online. Additionally, the shipping process was smooth, and I have never seen a more thorough packaging job. Thanks for the great furniture piece, and we look forward to ordering more from you in the future.

Cheers,
Ryan



From: Jerry C., Clinton, MS
Date: Saturday, 3/30/2013 11:07 AM

They were packed over and beyond what you expect--service is great--prices are affordable--quality of furniture is outstanding. [...] I'm impressed!!!



From: Marty K., Naples, FL
Date: Wednesday, 3/27/2013 9:43 PM

Kudos to you and your shipping department. The two sideboards I ordered arrived and I couldn't be more pleased. Their quality and workmanship is outstanding and they look beautiful in my dinning room side by side[...] However Erik and his team in the shipping department needs to receive praise for their outstanding packing job. The almost 600 pound crate arrived and there was not a scratch anywhere on the sideboards or any crack in the glass tops anywhere to be found once my husband and I worked at undoing their superb packing job. I will certainly recommend your company to my friends and will definitely purchase from you in the future.

Thank you.
Marty



From: Rod J., Orinea, CA
Date: Monday, 3/25/2013 5:34 PM

Hi Erik...The chest has arrived and it fits perfectly as a holder for audio/video equipment for our media room. The chest looks exactly like the picture from your web site, even better. The shipping was well done. There is not a mark or scratch on the chest. We are very happy with our purchase...Rod



From: Marylynn G., Newton, MA
Date: Friday, 3/22/2013 1:22 PM

I was very pleased with my purchase.  The coffee table is beautiful and looks even prettier in person.
It's always taking a chance buying online, but this was a very positive experience...from first phone call to delivery and set up.   I was so pleased with the process that I ordered the matching end table.

MBG



From: Cynthia B., Oviedo, FL
Date: Thursday, 3/21/2013 8:07 PM

Thank you very much. I'm very pleased with the chairs. They are just beautiful. I especially appreciate the extra care taken in shipping these chairs. They arrived in perfect condition.



From: Memorie W., Memphis, TN
Date: Thursday, 3/21/2013 2:47 PM

The dining set is gorgeous [...] and it is in perfect condition. We absolutely love it!!



From: Joni C., Davie, FL
Date: Thursday, 3/21/2013 2:00 PM

Dear Erik:  It was delivered today, in perfect condition and we are extremely pleased with it.
Thank you........it was a pleasure dealing with you and your company.

Joan C.



From: Lynn W., Henley, MO
Date: Wednesday, 3/20/2013 10:19 AM

The jewelry chest arrived and in perfect condition. The chest is as beautiful as you stated in our phone call. One of the best pieces of quality constructed furniture and the hand painting is simply elegant. Seeing this piece makes me want to explore more items on your website. I must also tell you the transportation/shipping company you hire is the absolute best. As the driver arrived for delivery I pulled out the photo and compared to the picture you sent before accepting. I am grateful for the shipping picture of item before leaving your store. Thank you for exceeding my expectations.

Lynn W.



From: Tony D., Layton, UT
Date: Monday, 3/18/2013 8:42 PM

Very happy with the quality and the beauty of the furniture that we purchased.
They were well packed with care, there was no damage with any items.
It was well worth the wait [...]
The furniture will be something we hand down to our children.

Thank you,
Tony



From: Ben W., Nashville, TN
Date: Monday, 3/18/2013 12:26 PM

Erik,

My wonderful Mongolian Chest was a birthday present to myself. It arrived in perfect condition as promised on my birthday. It is a wonderful piece and I am well satisfied. The picture on the Internet showed the appearance perfectly and I couldn't be more pleased.



From: Tanya K., Ponchaatoula, LA
Date: Friday, 3/15/2013 12:15 PM

[...] the chair came in great condition and looks wonderful in my house. yau'll were great !
thank you so much
tanya



From: Pat P., Rockfall, IL
Date: Friday, 3/15/2013 12:04 PM

Hello,
I received the chests I ordered, I have them filled with my many crafts. Theyare a lovely addition to my home. Also I commend the delivery personal, they were very polite and helpful. Thanks for the very nice chests.

Sincerely,

Pat P.



From: Linda B., Lynn, MA
Date: Wednesday, 3/13/2013 7:59 PM

It is scarey shopping for a significant purchase like furniture on line.   When I called in the order, I was comforted that the person on the other end of the line had plenty of time to talk to me and was completely knowledgeable about the product and the shipping procedures.   He also personally assured me that the two pieces that I ordered would match.   The shipping went as expected, with no surprises.   The furniture was as expected and arrived in perfect condition.



From: Fred S., West Hartford, CT
Date: Friday, 3/08/2013 12:32 PM

Hello Erik,

The pair of ebony Longevity chairs looks great!  To be added, thanks to the entire staff for their guidance and complete attention to every detail from ordering to final on-tile delivery at my home.  Please pass the word along.

Fred



From: Rachael S., Albuquerque, NM
Date: Thursday, 2/28/2013 8:28 PM

I love my new mongol cabinet-it is being used as a console table and looks fabulous. Everything went perfectly-through even delivery. Thank you so very much.
Sincerely,
Rachael S.



From: Mark M., Norman, OK
Date: Thursday, 2/28/2013 4:23 PM

Received product Mon.  Beautiful and in perfect condition.  Tell Lili hi and thank her for her assistance.

Mark M.



From: David G., Carmel, IN
Date: Thursday, 2/28/2013 4:19 PM

Erik,

The complete process from initial order through delivery and follow up were as good as anybody could ask.  I have done my share of packing and shipping in my own business, and I have never seen a better packing and protecting job than you did, I would give it an 11 out of 10. [...]

Thanks for all the great effort and an otherwise nice piece.
David G.



From: Elaine M., Kings Park, NY
Date: Thursday, 2/28/2013 2:23 PM

Received the bench in good condition...it took me 1/2 hour to uncrate it though! It's a beautiful piece and it is exactly as pictured online.

Elaine M.



From: Mark E. V., New Boston, MI
Date: Thursday, 2/28/2013 2:18 PM

I was very pleased with my purchase and the delivery.  The furniture is exactly what was reflected on the website.  Very beautiful and solid pieces.  I have received many compliments from guests thus far and anticipate many more to follow.

The company was very helpful when I had questions.  Very friendly service.

I can also tell you how impressed I was on how the furniture was packed (I think the only way the furniture could have been damaged was if a tornado pick it up and tossed it miles away).

Overall experience was excellent, and you will have my repeated patronage.
Thank you,
-Mark E. V. (New Boston, Michigan)



From: Elizabeth M., South Windsor, CT
Date: Saturday, 2/23/2013 4:28 PM

TO: CHINA FURNITURE

I RECENTLY PURCHASED THE BLACK LACQUER DOWRY TRUNK AND AN OVAL CHINOISERIE MIRROR.  I WAS SO PLEASED WITH THE ITEMS.  THE QUALITY AND BEAUTY OF THESE ITEMS ARE OUTSTANDING.

YOUR SALES STAFF, PACKING, SHIPPING METHOD AND SHIPPER INCLUDING THE DELIVERY SERVICE WAS OUTSTANDING.

THANK YOU FOR SUCH A POSITIVE EXPERIENCE.



From: Vinnie B., Bastrop, TX
Date: Friday, 2/22/2013 11:07 AM

I have received this chest and it is lovely and in perfect condition. thank you.  Vinnie B.



From: Sonya A., Roswell, GA
Date: Friday, 2/22/2013 10:51 AM

I cannot praise China Furniture & Arts enough for how well my purchase was handled. They shipped my chair via a trucking company whose website kept you informed of the delivery status all along the way. The trucker arrived at my development with a very meticulously packaged chair. I am extremely particular about everything I purchase and I was extremely impressed from the initiation of my order to setting this very lovely item in my home. I would certainly do business with China Furniture & Arts again and would highly recommend them to other potential customers. It is truly nice to deal with a company who has their act together and is a real pleasure doing business with.

Sonya



From: Sheri S., Monmouth Junction, NJ
Date: Friday, 2/16/2013 7:18 AM

I received my floor screen on Wednesday and it is absolutely beautiful - I am so thrilled with it. It is so much more beautiful than on your website with the raised ladies and black lacquer. It looks absolutely gorgeous in my living room. Thank you so much



From: Judy R., Greendale, WI
Date: Thursday, 2/14/2013 11:40 AM

Dear Garett,

Just a note to let you know I received the beautiful silk, roll pillows and how stunning they are!  The red and gold pillows are gorgeous and so vibrant in color! Even prettier than pictured on the website!  They are so beautifully sewn.  I have had "custom" pillows made that don't come close to these in style and construction...also incredibly priced!

I just love doing business with your company!  From merchandise to customer service, you are a "class act"!

Warm regards,

Judy R.



From: Robert L. E., Pittsburgh, PA
Date: Thursday, 2/14/2013 6:50 AM

The new cabinet arrived and is beautiful. Thank you for your great service. Now that I found your web site, I’ll certainly be a repeat customer

Robert L E.



From: Isabelle H., Germantown, MD
Date: Wednesday, 2/13/2013 8:45 AM

Dear Miko & Karen,

I was so glad to meet this beautiful piece of cabinet this morning and the lovely accessories as well.  Thank you for your assistance for having them arrive to me nicely.

Your delivery guys were courtesy and set up my piece efficiency   This is a very pleasant shopping experience.  I will highly recommend your store to my friends.

Thank you and have a good day!

Isabelle H.



From: Jim P., Los Osos, CA
Date: Tuesday, 2/12/2013 4:22 PM

Excellent service throughout the process.  I am a customer service technician for a commercial solar integrator, so I know of what I speak. Thanks for a great online experience.

Jim P.



From: Ronald Z., Huntington, NY
Date: Tuesday, 2/12/2013 11:55 AM

Thank you for my furniture delivery. The furniture arrived extremely well packaged and in perfect condition. The custom work you did to give this piece the look that I wanted and was excellent quality. The furniture was exactly was I was looking for. Attached is a picture so you can see.



From: Mindy T., Washington, DC
Date: Tuesday, 2/12/2013 11:52 AM

Hello, Karen-

I am very happy to recommend China Furniture and Arts!  I was incredibly nervous about purchasing furniture online, as I assumed that the merchandise would be damaged in transit to my home.  Because of that fear, I carefully read the comments of previous customers, all of whom commented on the beauty of the products and the incredible manner in which the product was packaged for shipping.  It was only because of those comments that I dared to order.

The chest I ordered arrived impeccably packaged.  I work in the retail field and have NEVER seen anything packaged so perfectly, layer upon layer of packing and padding.  When the chest arrived, I quizzed the trucker about whether anything had been stacked on top of my shipment.  His response was quite entertaining:  "Are you crazy?  Do you see how many stickers are all over that shipment, telling me that it's fragile and not to stack anything on top of it?  I would be nuts to do that!"

The chest is beautiful, the quality is wonderful.  My entire experience with your company was great, too.  The salesman on the phone answered all my questions and my shipping date considerations were happily accommodated.  In short, I would highly recommend that others consider China Furniture and Arts!

Best,
Mindy



From: Jennifer L., West New York, NJ
Date: Monday, 2/11/2013 10:04 AM

Easy transaction with good communication regarding delivery times.
Item was packaged well. Quality product. Thank you.



From: Raquel C., Emerald Isle, NC
Date: Thursday, 2/07/2013 8:11 PM

The wall cabinet for our flatscreen tv is gorgeous and very well made.  Very pleased with this purchase and with the customer service at China Furniture.
Thank you so much!

Raquel C.



From: Kim C., Gastonia, NC
Date: Wednesday, 2/06/2013 10:36 PM

I recently ordered a small chest.  It arrived last week and is perfectly beautiful - wonderful craftsmanship.  It was very well packaged prior to shipping and the entire online purchasing experience was easy and pleasant. Thank you!



From: Thomas and Janice L., Bartlesville, OK
Date: Wednesday, 2/06/2013 7:08 PM

We were delighted with the white glove service, delivery, set up and clean up.  The two men who provided this service were quick, efficient, and took great care to set it all up with no damage.  They polished, shined and even helped straighten up a lampshade.  They were careful entering and leaving our home, laid down blankets to protect our floors, cut holes in the media cabinet for cords and stained the fresh cuts, then vacummed.  They left a small jar of stain for our future use when we scratch the furniture (which we will, unfortunately).  In addition, they arrived promptly at 8 a.m. and took all waste and packing materials with them. They worked safely, as well.  Most of all, they were courteous and respectful of each other, us, our home and the furniture they handled.

We adore our bedrom now that it has been completely refurunished with such unique Asian style high-quality art, decor, bed and cabinets. It's well worth the wait!

Thomas and Janice L.
Bartlesville, Oklahoma



From: Vincent T., Sandy, UT
Date: Tuesday, 2/05/2013 5:02 PM

We are extremely pleased with the Oriental filing cabinet that we purchased from China Furniture and Arts.  The company did a tremendous job of keeping us informed at all times on the status of the order, including shipping and arrival dates.   A photo of the intact shipped product was included in the online communications with the company, so that we could reference this information upon the package's arrival to assure suitable handling during the shipping processes.  The product was packed well with appropriate padding, thus arriving in pristine condition.  The filing cabinet is well-made.  The drawers in the cabinet open easily.  We would recommend this product to others who are in search of an Oriental-themed filing cabinet.



From: Marie F. W., Malvern, PA
Date: Saturday, 2/02/2013 9:01 AM

Received in excellent shape.  I just love the cabinet and thank you for your excellent service. I had never ordered furniture online before and was very apprehensive. I would not hesitate to order from your company again, and may well do that. Thanks again.
Marie F. W., Ed.d



From: Ward E., Arlington, TX
Date: Thursday, 1/31/2013 2:54 PM

Karen, received the latest shipment and am very happy with it.  As with the media center we purchased earlier, the furniture is as expected and looks great.  Shipping was painless and I was very impressed with the obvious care taken in packing the pieces to ensure that they arrived in good condition.  We will certainly be ordering additional pieces in the future.



From: Cathy K., Oklahoma City, OK
Date: Thursday, 1/31/2013 2:17 PM

Hi Karen,  I love my new chest, it is beautiful.  Also, the deliverymen were very professional and did a great job. Thank-you, Cathy K.



From: Judith G., Newberg, OR
Date: Thursday, 1/31/2013 10:38 AM

We received the 'Sideboard' without any damage, which was our biggest concern.
Your operation did all that it said it would do.  We are pleased and would use you again.

Thank you,
  Judith



From: Fred B., Fort Wayne, IN
Date: Wednesday, 1/30/2013 8:44 PM

Dear China Furniture & Arts,
  You have one very satisfied customer, My goodness, your packing and delivery were of the highest quality. My husband was very impressed. As for the cabinet, it is beautiful, just what I wanted to match my other rosewood pieces. I will order again from your store, there is another piece I would like to have. Thank you for the best quality from order to delivery. Dr. and Mrs. B.



From: Karen S., Oceanside, CA
Date: Wednesday, 1/30/2013 7:40 PM

Dear Karen Su!

Thank you so much for the excellent care during the transfer of this chinese cabinet! It is beautiful, I was looking for something like this for a longtime, until I looked at the internet and found this beauty! It makes the house really different and very homy! I have been in China several time and always lookedat the furniture, they have so much karakter. Cross from me lives a older woman from Taiwan (96 year old) and said the same as I do: it's beautiful and it's fit perfectly in our home!

The personel from the delevery truck was very careful and the chauffeur from the truck liked the cabinet also!

Ago, thank you very much, excellent job!
Sincerely,
Karen HM S.



From: Joanne D., Charlotte, NC
Date: Wednesday, 1/30/2013 6:08 PM

Dear Karen,

Thank you so much for your attention in the whole process of purchasing and shipping my armoire.
It arrived on time and in good condition.
Your customer service representatives were always available to answer any questions I had when I phoned.
I was happy to have a photo of my crated armoire so I could see it and compare it to what was delivered.
Everyone I spoke with by phone was courteous and professional.

I feel I can recommend your company to anyone without hesitation.

Sincerely,
Joanne D.



From: Chun Y., Princeton Junction, NJ
Date: Wednesday, 1/30/2013 5:06 PM

Dear Karen:

I received the console table on time without any problem. I am very happy for the purchase experience.

Thank you for your follow up.
Chun Y.



From: Joyce K., Jacksonville, FL
Date: Monday, 1/28/2013 5:07 AM

Thank you Mit and Lili. I love my TV stand. It is beautiful. The movers were impressed and wanted to know from where I purchased it. They said that they had never seen such care in wrapping merchandise in all their career. They even demonstrated the "saran wrapping' by rolling their arms and the cushioning that followed, by holding their arms straight. This was done several times while telling me how many times it was wrapped. They said there was no way a scratch could get on it. They laughed at me jumping up and down and saying how beautiful it is and how lucky I am to have found your company. I pointed out the contrast of the darker grain on the inset of the door with the overall grain of the stand. The incredible artistic placement of the wood grain on the door pulls my other wood furniture together in the room. They pointed out that the glass top added to the beauty of the piece as well as a protector. A natural focal point was was created when the stand was placed in my room. I love it! I appreciate the work the two of you did in completing this transaction. Thank you! Thank you! Thank you!



From: Judy F., East Amherst, NY
Date: Friday, 1/25/2013 5:49 AM

Dear Karen,
Just wanted to let you know how great the bench looks in my bedroom. I am very happy with my purchase.
Thank you,
Judy F.



From: Judith R., Greendale, WI
Date: Saturday, 1/19/2013 7:25 AM

Dear Karen,

I received the asian bench and it is gorgeous!

Thank you for selling such stunning quality asian furniture and your great customer sevice.

Warm regards,
Judy R.



From: Kajo S., Port Orange, FL
Date: Friday, 1/18/2013 4:13 PM

Dear Karen,

I send you already an e-note how happy my wife and I with your service. Every promised you made was fulfilled to our satisfaction. Everything was perfect. We have two homes, one in Florida and one in China and we went shopping for our dinning room in China and paid more as we paid for our dinning room sold by you. I am sure in the future we will be again a customer. I got small jade figures and again the service was just perfect. I recommend your business to anybody in America.

Xie xie ni
Kajo



From: Anni L., Sebastopol, CA
Date: Thursday, 1/10/2013 11:49 AM

Thank you so much. I REALLY love the Tibetan chest I ordered from you. It arrived in a timely manner and was very well crated. I used to crate furniture for shipping so I know the drill. My heart sings every time I look at it and it adds a wonderful energy to my home. So glad I found your company...looking forward to ordering more from you in the future. Bless you.



From: Peter B., Oyster Bay, NY
Date: Tuesday, 1/08/2013 1:25 PM

The cabinet arrived in perfect condition. It took some time to remove the very serious packing. Fortunately, the truck driver kept the wooden pallet the item came on. The item meets all my expectations. It looks beautiful in my hallway. Friends have asked whether it’s an heirloom piece.



From: Rob J., Ellicott City, MD
Date: Tuesday, 1/08/2013 12:03 PM

Karen,

The table and the chair are really exceptionally nice and while the pictures on the website are excellent, the pieces in person exceeded all expectations. I was very pleased with your ordering process, communications and your delivery was well coordinated. The only thing that it might be helpful to tell people ordering is that the packaging is so thorough that they will need to make arrangements to properly dispose of all of it when you get the furniture out. This was not difficult and was well worth the little bit of extra time but I believe it people knew about it they could plan for it.

All in all I am delighted to have found your store and anticipate buying from you again in the future.

Warm regards,
Rob



From: Carolyn C., Seabeck, WA
Date: Tuesday, 1/08/2013 11:12 AM

Hi Karen Su! The beautiful furniture piece I purchased from you is exactly as depicted on your website .. although in person it's even more beautiful. I was really impressed with the packing! Even the shipper delivering the furniture piece commented on how well packed it was. Every little detail was covered. Your customer service has been wonderful and I plan to purchase from you again.

Thank you for your great products and service!

Carolyn



From: Kathy D., Burke, VA
Date: Saturday, 1/05/2013 10:33 AM

Thank you! We love our Step Tansu! It arrived in perfect condition. We are very happy with the craftsmanship and look forward to ordering other items from you in the future.
Kathy



From: Valerie D., West Islip, NY
Date: Saturday, 1/05/2013 8:40 AM

The tea cart is beautiful and the delivery process was great..



From: June L., Stoughton, MA
Date: Saturday, 1/05/2013 6:56 AM

Dear Karen,

The hand painted Tibetan cabinet arrived in perfect condition and is a beautiful addition to my home. It is not only a functional piece but a fabulous piece of artwork.

Thank you for your inquiry. I'm delighted with every aspect of doing business with China Furniture.

Best wishes,

June L.



From: David A., Gilbert, AZ
Date: Friday, 1/04/2013 7:02 PM

Karen,

I am highly critical and very difficult to impress, so I rarely compliment the services of an organization. However, from beginning to end, the very first phone contact with you and your team all the way to yesterday's delivery, I am indeed impressed. You clearly understand the value of your service to the customer, a concept that most organizations struggle with. Your attention to detail, quality, timeliness, follow-up, and proactive communication have created a raving fan here. The product is beautiful, without blemish, and arrived quickly from Illinois to Arizona. Your ability to put logical processes in place along with your attention to detail and customer satisfaction would indeed make any business successful. Hats off to you and your top-notch team and thank you, we will always turn to you first for similar purchases.

We wish you the best of success in this new year.

David A.
Gilbert, Arizona



From: Doug C., Laguna Niguel, CA
Date: Friday, 1/04/2013 5:53 PM

Karen,

The cabinet arrived in perfect condition! Looks great with our other rosewood furniture – we will be back for a couple of more pieces here in 2013. [...]

Thanks,

Doug



From: Kay P., Atlanta, GA
Date: Friday, 1/04/2013 11:15 AM

Karen,

The furniture I ordered arrived on time as scheduled on 2 January, and the delivery person (TRUK1280) was extremely pleasant, professional and flexible with where I asked to drop off the pallet. Such a good experience...

Better: The furniture exceeds the quality I expected.

And BEST of all: What incredible (!), effective packaging! Kudos to you and your team for the care taken to ensure uncompromised delivery of product!

From online ordering, through communicated updates, to final delivery, I rate this 100% (exceeds expectations) in overall customer experience. Please pass on my gratitude as you see appropriate.

Many thanks,
Kay P.



From: Jann B., Weatherford, TX
Date: Wednesday, 12/26/2012 5:44 PM

Dear Karen:

I am quite impressed with your customer service and with the elmwood chest that we received from you last week. The chest arrived in perfect condition and blends very well with our transitional decor. I'm using it in the foyer, adjacent to the dining room, to store table linens and serving pieces. The brass hardware is beautiful. The chest arrived in time for Christmas, too, even though you had not promised it by then.

Couldn't be happier with the purchase.

Sincerely,
Jann B.



From: Silvia T., Grants Pass, OR
Date: Wednesday, 12/26/2012 1:53 PM

Dear Karen:

The furniture piece arrived this morning. It is "beautiful" and beautifully crafted. It took a while but it was "worthy." Thanks for following up and I hope we can do business in the future.

Thanks for checking and Happy New Year!

Silvia



From: Liz N., Des Moines, IA
Date: Wednesday, 12/19/2012 9:41 AM

Karen, the table arrived in great shape. I've never seen such good packing, thank your crew. It looks great in our home and I have very much enjoyed working with you. You may just hear from me again. [...]
Best for the holiday.   Liz



From: Woody H., Clifton, VA
Date: Tuesday, 12/18/2012 9:04 AM

Karen,
The altar cabinet arrived in perfect condition. I have to admit being doubtful about ordering fine furniture on line, figuring that the odds of damage were high. I was very impressed with the comprehensive crating and protection, more so as I peeled off each layer.
As the owner of many pieces of Chinese furniture, most purchased while living in Hong Kong, I can confirm that the quality of your pieces is among the best I’ve come across.
Best wishes for the holidays,
Woody H.



From: Monica G., Portland, OR
Date: Monday, 12/17/2012 1:34 PM

This is our second order from China Furniture and we couldn't be more thrilled! First was a table and chairs, this order was a Tansu and it was in impeccable shipping condition. The delivery driver even asked for the name of the furniture company so that he could order from them and refer others - he said he was very impressed with how the shipment was prepared (he said most furniture shipments he delivers are damaged in some way due to poor packaging!)

The Tansu itself was even more beautiful in person than online, the picture doesn't do it justice!

Don't even think twice about ordering from these folks, thank you China Furniture!

Monica
Portland, OR



From: David H., Brodheadsville, PA
Date: Monday, 12/17/2012 9:18 AM

Karen -

The table is absolutely gorgeous! Looks betters than it did on the website and completely exceeded my expectations! The delivery went flawlessly and arrived two days earlier than expected. Everything was in order, nothing was damaged and the table and chairs are great. Thank you again! I will definitely be a repeat customer (thinking about buying a matching buffet table now). I couldn't be more pleased.

Thank you again for the world class, top notch service. You guys kept me informed of every move, and I felt secure and confident in my order. [...]

David H.



From: Julie P., Paradise, AZ
Date: Sunday, 12/16/2012 2:47 PM

The dining room furniture is absolutely stunning. the workmanship and quality is extremely high quality and well done. The design is gorgeous and we are very happy with our purchase. The wood is a beautiful quality and grain. Even the two sets of cushions we bought for the chairs were perfectly sewn and had fine details like tiny velcro strips that were also covered in the same fine material so it would not show the thin velcro strip. It was well worth the wait and kudos the craftsman and designer for this table and eight chairs. Thank you very much.

Julie P.



From: Maybeth T., Kirkland, WA
Date: Sunday, 12/16/2012 2:34 PM

I love the cabinet and its better than I expected! Everything was pretty easy.
Thank you!
Maybeth T.



From: Robin K., Alpharetta, GA
Date: Wednesday, 12/12/2012 12:06 PM

Dear Ms. Su,

         BENTON LINES delivered the chair this morning. Very courteous and amiable driver who placed it at the far end of my driveway for me. I have unpacked it and the chair and cushion are in perfect condition.
Thank you very much. It has been a pleasure doing business with you and your Company.
Have a great Christmas season.

Sincerely,  Robin K.



From: Mel C., Scottsdale, AR
Date: Monday, 12/10/2012 2:33 PM

Dear Michael, Lilli, and Sally

Just had my three bureaus delivered white glove this morning...i want to express my sincere thanks to you Michael, Lilly and Sally for all your help at every step of the way,, You are all a pleasure to work with and an indispensable part of your company,,,China Furniture is very lucky to have all three of you on board

As to the furniture, what can i say....To say it is perfect and exquisite would be an understatement. I am thrilled with everything....I look forward to getting my dining room table and kitchen table in the next four months......i will send you pictures when my place is completed

Once again , i appreciate everything very much. [...]

Mel C.     Scottsdale, Arizona



From: Myra B., Charlotte, NC
Date: Monday, 12/03/2012 11:11 AM

Hey Karen,

Everything was in perfect shape. The delivery was smooth also. I'm very satisfied with the entire process.

Thank you so much for following up with me!

Myra



From: Alicia H., Chestnut Hill, MA
Date: Monday, 12/03/2012 8:13 AM

Dear Karen, Thank you for your email. The rosewood dining room chairs are beautiful and sturdy, matching our dining room set perfectly. They were shipped with care, and arrived in excellent condition. Thank you for your advice on the phone. We are very happy with your service and product. Best wishes, Alicia H.



From: Vicki F., Kearney, NE
Date: Friday, 11/30/2012 8:06 AM

I just recently purchased new bedroom furniture,I am not only pleased with the furniture it beats all of my expectations! As I unwrapped the headboard,I thought I had been sent the wrong headboard but, it was the right one. What I found was it has scenes painted on BOTH sides.
I was elated!
Thanks so much
Vicki



From: Paul & Carolyn R., Norwood, MA
Date: Thursday, 11/29/2012 7:23 PM

KAREN, WE WERE SO HAPPY WITH THE QUALITY OF THE FURNITURE, THE DELIVERY WAS GREAT AND THE PACKAGING. LOOK FORWARD TO DOING BUSINESS WITH YOUR COMPANY SOON,     HAPPY HOLIDAYS PAUL AND CAROLYN R.
HOORAY FOR CHINA FURNITURE ON LINE



From: Nina S. F., Long Beach, CA
Date: Wednesday, 11/28/2012 12:35 PM

Hello Sir,

I received my coffee and end tables today (11-28-12), in perfect shape.
I would love to keep in touch because I know that I will order again.
Thank you so very much!! Nina S. F.



From: Mike C., Amarillo, TX
Date: Monday, 11/19/2012 7:35 AM

Dear Karen,
My tables arrived last Friday afternoon....Beautifully! [...]
Thanks guys for helping make my old house the beautiful home it's becoming!

Mike



From: Susan A., Atlanta, GA
Date: Saturday, 11/17/2012 4:08 PM

Dear Ms Su,
In the modern age of e-tail shopping there can easily be miscommunication. Purchasing an item, especially a piece of furniture, from an on-line photo can be tricky at best and can result in disappointment. Fortunately this is NOT the case when purchasing from China Furniture and Arts. The apothecary cabinet we purchased looks EXACTLY like the one shown on line. It came so well wrapped that it took perhaps 45 minutes to cut away the cardboard and styrofoam packing and padding. The freight company that delivered the item was incredibly professional, as well. They called to establish a delivery time, kept to the time frame they specified and were most pleasant to work with. The cabinet sits in our entry hallway and it is just beautiful. I would feel confident referring friends and family to this establishment.
Susan A.
Atlanta, GA



From: Mark C., Mooresville, NC
Date: Saturday, 11/17/2012 3:24 PM

Hi Karen

We had a good experience with the service and quality of your work.
The Terracotta Warrior looks better in real life compared with the web photos.

We are satisfied.

Mark



From: Jeanne S., West Palm Beach, FL
Date: Saturday, 11/17/2012 1:43 PM

The chairs arrived on Thursday in beautiful condition. They blend perfectly with the chairs I was looking to compliment and I am very pleased.
Thanks to you and Miko for keeping me informed throughout the process.
Jeanne



From: Flora C., Brooklyn, NY
Date: Saturday, 11/17/2012 7:50 AM

Dear Lili. I received my hand-painted Tibetan cabinet on 11/15/12 and couldn't belief how beautiful it is. Workmanship and colors are amazing. Deliver was right on time. I'm very satisfied and pleased with my purchase. Special "Thank you" to you and Oksana: both of you were extremely helpful as well as your delivery guys. Thank you so very much. Best wishes.
Flora (Brooklyn, NY)



From: Jeff F., Edmond, OK
Date: Monday, 11/12/2012 7:06 PM

My shopping experience at China Furniture and Arts was fantastic. I purchased a cabinet online and am always concerned about purchasing furniture unseen. However the quality of the cabinet is superb! It was delivered as promised and packed extremely well to prevent damage. I would definitely buy here again. Thanks!
Jeff F.



From: Anisa Z., Oakland, CA
Date: Friday, 11/09/2012 1:47 PM

Hello,
Thank you for your help with my recent purchase.

I found the cabinet as described. It is well made and with beautiful designs!

Thanks again,
Anisa



From: Gene C. S., Jacksonville, FL
Date: Friday, 11/02/2012 9:50 AM

The carp screen arrived this a.m. in perfect condition. It is simply gorgeous. Thank you, G. C. S., Jacksonville, FL



From: Anna C., Naples, FL
Date: Thursday, 11/01/2012 7:06 PM

My beautiful garden stool arrived today via freight. I have never received such prompt, pleasant and courteous service. Thank you China Furniture & Arts.
Happy In Naples,
Anna



From: Maggie S., Beaufort, SC
Date: Sunday, 10/28/2012 1:09 PM

Hello Karen,
The Northern Wing Altar Style Sideboard arrived right on schedule. [...]
Shopping at your website went very well, and your attention to detail in completing the order and making the address change was excellent. Thank you very much. [...]
Thank you for everything. I look forward to shopping with you again.
Best regards,
Maggie S.



From: Marjorie H., Austin, TX
Date: Saturday, 10/27/2012 10:35 AM

I am very pleased with my shopping experience with you. The table is even more beautiful than I thought it was going to be. The shipping was perfect. There was absolutely NO damage. I had taken pictures of the crated table just as you had sent me, so that I could compare them in case there was damage. The outside looked exactly like your pictures and the inside was packed so well that it had no damage at all. Thank you for giving me such wonderful service and a beautiful product.

Marjorie H.



From: Vancie D., Aiken, SC
Date: Thursday, 10/25/2012 6:27 PM

Karen....my bathroom vanity was delivered a couple hours ago and it was in perfect condition. Just LOVE it! Now I know where to go if I want to buy more Asian furniture. The Vanity is absolutely gorgeous. Thank you so much!

Vancie D.



From: Jon & Helen K., Town & Country, MO
Date: Wednesday, 10/24/2012 8:29 AM

Dear Karen,

My wife and I are very pleased with the Black Lacquer chair we received from your company. It was delivered in a timely fashion and was wrapped very securely to prevent any damage during shipping.

The chair is much heavier than we expected and much more substantial. We were very pleased by the overall quality of the product.

Sincerely,

Jon and Helen K.



From: Bruce L., Plano, TX
Date: Tuesday, 10/23/2012 12:45 PM

Very professional sales and shipping support. Ordered many times and no damage. Furniture is of good quality. Will continue to do business with a trusted partner like CFO. Thanks.

Regards,

Bruce L.



From: Monica C., Palm Beach, FL
Date: Monday, 10/22/2012 9:20 AM

I am 100% satisfied with my purchases from China Furniture and Arts, in fact my treasured items looked even better than on the web site.
The overall experience was excellent and the transaction and delivery went very smoothly. I recommend the the web site and feel that the products are great quality.
Satisfied customer,
Monica C.



From: Anna P., Edmonton, Alberta, Canada
Date: Saturday, 10/20/2012 9:14 PM

Hi Karen this is Anna P. from Edmonton Alberta Canada. Just to let you know that I am very pleased with all the help that I recieved from your Company and the product is really hot looking in my house. So I am a very Happy Camper(ha ha ) . Thanks Again I just may be looking for other things from your company. Thanks Again Anna P. Edmonton Alberta Canada



From: Lesley R. V., Highland, NY
Date: Friday, 10/19/2012 3:49 PM

Thank you, so much.
Lovely item and shopping experience with Lili.
Looking forward to that boat coming over with the big item!!
Warm regards,
Lesley R. V.



From: Robyn V., Gloversville, NY
Date: Thursday, 10/18/2012 8:31 PM

Dear Karen Su,

I would love to submit a review on the beautiful Buffet that I purchased from your company. It arrived packed extremely carefully and very well protected. The quality and workmanship in the piece that I purchased was well worth the purchase price. It's always a bit unnerving when you order something on line only viewing a picture....in this case my buffet is more beautiful than the photo. Thank you china furniture I look forward to another purchase in the future.

best regards,
Robyn V. N.Y



From: Tony G., Mill Valley, CA
Date: Tuesday, 10/17/2012 9:05 AM

Dear Karen:

[...] I cannot say enough about the quality of the chest that I purchased or the care in which it was packaged and delivered to me. One word? Bravo! [...]

Thank you Ms. Su

Tony G.



From: Thomas L., Bartlesville, OK
Date: Tuesday, 10/16/2012 10:40 AM

I have received my order on Saturday Oct. 13.
I want to thank you and all the people at China Furniture.

We have another order # [...] that is due in 3 to 4 months, I feel good that doing business with your company was a right choice. So glad that we added the extra time to visit your showroom to our Florida vacation this pass month. It was a long drive( extra 1,000 miles)

Thomas L.



This review is provided by amazon.com:

5 out of 5: "Arrived quickly and very well packaged. Shipping is quite dear, so I had hoped the shipping would be superlative and it was. Item is as described -- bigger and more substantial than I expected. These curio cases are abundant in China, but hard to get back to the U.S."

Rodney M., October 16, 2012



This review is provided by amazon.com:

5 out of 5: "The item arrived quickly and in perfect condition. It was even prettier than we expected. We recommend this seller!"

Colleen R., October 14, 2012



This review is provided by amazon.com:

5 out of 5: "Was impressed by the overall buying expoerience. The cabinet was protected in such a secure manner by the packaging that the cabinet arrived here in South Africa in perfect condition."

Alan , October 8, 2012



From: Pamela H., New York, NY
Date: Saturday, 10/06/2012 10:45 AM

Received Money Frog 10/6/12. I love it! Thanks for the great communication!!! Hope to do business with China Furniture & Arts Inc. in the future :-).

Pamela H.



From: Lana D., Twenty-Nine Palms, CA
Date: Thursday, 10/04/2012 10:41 AM

Just Received our Table and we were blown away by it. What a beautiful Table. I truly and overwhelming Love it!! My Husband Dick went nuts over it too. We both thought how Great it was packed! The guy had to leave it outside it was so big and I just couldn't believe the work on it. We are Truly Delighted and Thank You for the prompt Service Karen. We are Grateful and hope you have a Great Day!!! Lana D.

PS..I will be ordering another item from you soon. Keep an eye out for my email.



From: Bebs C., Rock Hill, SC
Date: Tuesday, 10/02/2012 10:54 AM

Dear Ms. Su,

First of all ...thank you and the staff at China Furniture. Everyone was always helpful and friendly AND you answer your phone. You provide wonderful customer service!

My step chest arrived safely! And it is so pretty - it looks great right where I wanted it to go! And it fits the wall and the decor! Thank you so much for working with me on the size and color of stain. It is just perfect.

And the delivery service was good too. They came when they said they would and were very nice and helpful with the large item.
Thank you so much. I will really enjoy the chest.

Sincerely,
Bebs C.



From: Melissa T., Oakland, CA
Date: Monday, 10/01/2012 1:36 PM

China Furniture and Arts

I have ordered three items from this company so far.
A Tansu step chest, an elmwood cabinet, and a Tibetan chest.
I love all of them dearly.
The packaging is substantial, very protective, and everything is made quite well.
They work with you on the shipping, and offer white glove services, which keep me coming back!
Service is extraordinary, communication is excellent, and I will continue to give them my money for years to come.
Thanks for all you do!

~Melissa



From: Kolene G., Washington, UT
Date: Thursday, 9/27/2012 4:14 PM

Item has arrived intact and in a timely manner. It was so well wrapped that I think nothing could have harmed it. Thank you so much; we will enjoy it for many years to come.

Kolene



From: Judy R., Greendale, WI
Date: Tuesday, 9/25/2012 10:33 AM

Hi Karen,

I had received the end table/cabinet on Saturday!

Thank you so much for your tracking and expedience with shipping. The package was wrapped beautifully, insuring the merchandise was protected.

Best of all, the end table is just gorgeous!!!! I LOVE IT!

Thank you again for your efforts and great customer service!!!

Looking forward to doing business with you again!

Warm regards,

Judy R.



From: Brett Y., Marietta, GA
Date: Monday, 9/24/2012 3:56 PM

Thanks Karen,
I just wanted to write a note that I received all of the furniture last week. I must admit I was nervous about placing such a large order "sight unseen"... but my wife and I were extremely impressed with the quality of rosewood furniture. It is heirloom quality.
I was also impressed with the way the furniture was packaged (there were 4 full sheets of OSB used to create the crate). Not one piece was damaged. I look forward to purchasing more furniture for my daughters' rooms when they grow out of their cribs.
Best Regards,
Brett Y.



From: Allen C., Shrewsbury, MA
Date: Wednesday, 9/19/2012 3:53 PM

Hi Karen,
Got my order this AM. It shipped well and looks great in my dining room. Please thank the whole crew, especially Miko T., who helped me out initially.
Allen C.



From: Jim F., Lahaina, HI
Date: Friday, 9/14/2012 2:29 PM

Sally Liu-

I want to thank your firm sincerely for conducting your business in a most ethical fashion. Ethics is often defined as what you do when no one is looking. I probably wouldn't have known if the actual shipping charge was less than your original estimate. Yet you sent me a refund for the difference.

Your firm has earned my trust, my respect, and my repeat business. I intend to share this story with my friends. [...]

Jim F.



From: Bill D., Moneta, VA
Date: Wednesday, 9/13/2012 7:48 AM

Hi Karen!
The Ming Coffee Table is simply gorgeous! The quality of construction and the wood is outstanding and everything that we expected and more. The picture on your website perfectly displayed the table and it looks great in our living room.

I was a little concerned about it being shipped, but upon its arrival, my concerns were eliminated. It was shipped on a solid pallet, wrapped in plastic. The table was wrapped in foam, then cardboard, then wrapped, then taped. It took me about 10 minutes to unwrap all of this, to find the table in perfect condition.

Our experience with using China Furniture Online has been perfect. From placing the order, the confirmation, the pre-shipping notification, and the delivery, went perfectly. I would definitely use China Furniture Online again!

Thank you,
Bill D.



From: Chris G., Topeka, KS
Date: Wednesday, 9/12/2012 5:06 PM

As an interior designer I have purchased several pieces from China Furniture and Arts. They are always fabulous and just as pictured and described. Wonderful!!!!



From: Susan K., Claremore, OK
Date: Wednesday, 9/12/2012 10:43 AM

When I saw the red sideboard on your website, I just knew it would look perfect in my dining room that is painted a chocolate brown color. Received the shipment and it's truly beautiful - and looks great in my dining room. I was really impressed with the crating to prevent damage in shipping AND the outstanding customer service throughout the process.
Many thanks! I look forward to more shopping on your site in the future.
Susan K.



From: Cheri V., Boerne, TX
Date: Wednesday, 9/12/2012 10:26 AM

I would order again from China Furniture, very happy with everything from start to finish.



From: Dominique K., East Hampton, NY
Date: Tuesday, 9/11/2012 7:54 PM

Very happy with the furniture purcheased. Nice quality
It was a pleasure doing business with you.



From: Sue E., Woodstown, NJ
Date: Tuesday, 9/11/2012 7:15 PM

Dear Karen,

Thank you for the pictures you've of the shipment, it arrived just as the picture showed. The round mirror is beautiful on my wall. Everyone admires the it. [...]

thank you,
Sue



From: Anne R., Charleston, SC
Date: Tuesday, 9/11/2012 6:52 PM

Dear Ms. Su:

The stand I ordered from China Furniture Online arrived safely today. It is exactly what I wanted and was well worth waiting for.

Many thanks to you for keeping me updated on the progress of my order until the stand arrived at China Furniture and could be shipped to me.

Please also thank, on my behalf, Ms. Sally Liu, who first took care of my order, and Ms. Lili Chou, as well as everyone else on your excellent Customer Service Team.

Sincerely,
Anne R.



From: Robert & Annette M., Plano, TX
Date: Tuesday, 9/11/2012 3:01 PM

Karen, I am what you would really call a "satisfied customer". My experience with your company was very pleasant from my initial conversation with Lili to my follow up email and call from you. I am so excited to let anyone interested in purchasing from China Furniture and arts to feel comfortable in knowing they will receive excellent customer service. I am so happy that I am now considering purchasing more furniture.

Thanks so much,
Dr. Robert M./Annette M.



From: Laurie F., Cle Elum, WA
Date: Tuesday, 9/11/2012 2:08 PM

Dear Karen,

We are very pleased with our cabinet. It arrived in a timely fashion and looked just like the picture on the website - color, condition, and size. We live in the country with a level driveway. The delivery driver was most helpful and rolled the cabinet right into our garage. We have been very pleased with our experience at China Furniture and Arts. Thank you.

Laurie F.



From: Barry F., Chula Vista, CA
Date: Sunday, 9/09/2012 12:02 PM

The rosewood mirror I ordered to match my rosewood bedroom set exceeded all of my expectations. The mirror was very well packed for shipping and was received in excellent condition. The quality of the wood and craftsman ship is superb. Although I hung the mirror myself, due to the solid wood construction, I highly recommend using two people.
Thank you for your freindly service and quality merchandise.
Barry
Chula Vista, CA



From: Christine H., Diamond Bar, CA
Date: Wednesday, 9/05/2012 10:02 PM

Dear China Furniture:

I wanted an antique Chinese folding Chinoiserie screen, but could not afford one. The screen I purchased from China Furniture and Art was beyond my expectations. The colors and the quality of the materials are excellent. Even the driver of Custom Delivery told me that this is one of the best company's, because they pack their shipments with care.

Thank you



From: Steven A., Austin, TX
Date: Wednesday, 9/05/2012 1:56 PM

Hello Karen,

I received my new chest and it is just what I wanted! I am very pleased to find that what was represented on your website is exactly what I thought the chest would be. I had to wait a couple of months before you had the item in stock but it was worth the wait.

I am so pleased and would purchase from you again. Thank you for being so honest and fair.

Steven A.



From: Bruce L., Plano, TX
Date: Tuesday, 9/04/2012 12:31 PM

Everything was fine with the shipment. No damage, very well packed and protected. Items as advertised and look great.

Regards,

Bruce L.



From: David M., Plattsburgh, NY
Date: Tuesday, 9/04/2012 7:52 AM

Karen

[...] The unit was extremely well packaged and everything was perfect and undamaged. [...] My wife is very happy with the piece and we will certainly consider future purchases from China Furniture and Arts.

Best regards,

Dave M.



From: Francie B., Denver, CO
Date: Monday, 9/03/2012 11:15 AM

I LOVE MY PIECE OF FURNITURE...THANKS SO VERY MUCH



From: Karin N., San Diego, CA
Date: Sunday, 9/02/2012 2:36 PM

To Karen Su,
[...] The table and mirror both arrived in very good condition. The packing was excellent. Thank you for also sending the glass top [...]. It will make a bit difference in the look and usability of the table.
Regards, Karin N.



From: Moon C., Midland, MI
Date: Saturday, 9/01/2012 7:02 AM

The bookshelves were beautiful and were packed for shipping extremely well! The personalized and prompt service was excellent. China Furniture and Arts is truly committed to its customers. Thank you!



From: Susan K., Claremore, OK
Date: Thursday, 8/30/2012 10:45 PM

Cabinet arrived today, and it's absolutely beautiful. Looks fabulous against my chocolate colored dining room wall. Thank you so much!
Susan K.



From: Gordon H., Hot Springs, AR
Date: Thursday, 8/30/2012 10:33 PM

The chest is beautiful and I am very pleased! Thank you!



From: Linda M., Glendale, CA
Date: Thursday, 8/30/2012 6:40 PM

We are extremly pleased by the beautiful Asian cabinet. It arrived in good time and in good condition. It truly is a treasured piece. Thank you
Linda M



From: Tracy B., Atlanta, GA
Date: Saturday, 8/25/2012 5:03 PM

Dear Karen,

The furniture arrived in perfect condition. How could it not when it was packed so carefully? The pieces are beautiful and your customer service was exemplary. I appreciate the multiple emails from China Furniture that were intended to make sure all of my needs were met.

I would order from your company again in a heart beat and I would not hesitate to recommend it to others.

I look forward to many years enjoying my new night stands.

Tracey B.
Atlanta, Georgia



From: Reine M., Tomball, TX
Date: Saturday, 8/25/2012 10:51 AM

Hello Karen

The dining room arrived in good shape despite all the shaking. It looks very nice.
Thank you!!

Regards,
Reine



From: Phyllis O., Seattle WA
Date: Thursday, 8/23/2012 2:09 PM

I am so pleased with my beautiful red Ming cabinet. It looks perfect in my living room. The entire experience from beginning to end was very satisfying and seamless in it's execution. I would definitely buy from you again and have, in fact, already recommended your company to a close friend. Thank you so much. Phyllis O.



From: Joni W., Calabasas, CA
Date: Thursday, 8/23/2012 12:14 PM

I had never purchased a big item on line before but I loved the look of one of your oriental chests that was on your internet site....so I took a chance. I received the shipment yesterday and I was delighted.......It came in perfect condition and was everything that I had imagined it would be for its intended use. Your selection is immense and it was easy to find the exact specifications of style, size and color.

I'm a happy customer.

Sincerely,

Joni W.
Calabasas, Ca.



From: Michael R. D., Vallejo, CA
Date: Thursday, 8/23/2012 9:10 AM

Thank you for the beautiful Chair, and Table. They were packaged perfectly to protect them during shipping. LiLi was so helpful during, and after the purchase. Thanks LiLi for all your help.
Michael R. D.



From: Kit L., Denver, CO
Date: Wednesday, 8/22/2012 6:12 PM

Thank you very much for taking the time to package my console piece so carefully! It arrived today undamaged and beautiful, and I could not be happier!
K



From: Joy M., Alpharetta, GA
Date: Wednesday, 8/22/2012 5:09 PM

We received our Rosewood nightstands and Monday and they were in perfect condition and exactly as I expected them to look. I have been looking for those matching nightstands at that height (26") for 15 years. Thank you for sour ing those and having them delivered to my door in Georgia. I am delighted.
Joy



From: Jacqueline E., Kihei, HI
Date: Wednesday, 8/15/2012 10:29 PM

WOW! Thank you. We got our table. They are perfect.
Thank you so much for all your help
I love them.

Jacqueline E.



From: Amelia T., New London, CT
Date: Tuesday, 8/14/2012 6:05 PM

Hello Sally,

I wanted to let you know how pleased I was to receive the table I ordered. It is beautiful and looks more expensive than I imagined.

Thank you for going and above and beyond to process my order.

Will definitely be doing future orders,

Sincerely,
Amelia



From: Paula P., Pearland, TX
Date: Monday, 8/13/2012 4:51 PM

Dear Sirs:
I received my order [...] last week and we love it!!!! It is very well made and a beautiful color red. It is the perfect size and we can't believe how well packed it was. I'm looking around now for someplace else I could use one of your pieces. Thank you for such wonderful products.
Paula
Pearland, Texas



From: Rafael R., Granada Hills, CA
Date: Friday, 8/10/2012 10:02 AM

Good job.
Reasonable price.
Thanks and I will shop again.



From: Anonymous, Eugene, OR
Date: Tuesday, 8/07/2012 10:06 AM

I received beautiful furniture which was a work of art. It arrived in perfect condition, and the service was always helpful, friendly and efficient. I would recommend China Furniture to my closest friends!



From: Barbara D., Overland Park, KS
Date: Monday, 8/06/2012 4:40 PM

The table arrived in excellent condition. [...] I was impressed with the "box" that surrounded the table and the additional packaging around the table itself. It arrived without a scratch and looks beautiful. Thank you for the care and attention you took in shipping my order.



From: Lynn O., Port St. Lucie, FL
Date: Wednesday, 8/01/2012 1:37 PM

Received the chairs today. They arrived in perfect condition and they go beautifully with our table and chairs.

Thank you!

Regards,

Lynn O.



From: Harvey W., Charlottesville, VA
Date: Wednesday, 7/25/2012 8:20 PM

Karen --

I'm writing to report that this order arrived safely this afternoon and in absolutely perfect condition. As always, your packing was exceptionally good! And this unusually tall, top-heavy chest was a real challenge!

Would you please pass the word to everyone involved that, once again, Mrs. W. and I are extremely happy with every aspect of our purchase and that we will continue to be loyal and faithful customers of China Furniture and Arts in the years to come.

With best regards, Harvey W. Charlottesville VA



From: Silvie F., White Plains, NY
Date: Wednesday, 7/25/2012 11:06 AM

Great service, well packed, good communication!

Thanks! Silvie



From: William E., San Francisco, CA
Date: Monday, 7/23/2012 5:49 PM

I cannot tell you how utterly satisfied I am with my recent purchase from you. When the truck arrived as scheduled with the "crate", I was overwelmed. The crate was huge and I needed 3 individuals to help dismantle it. But, it was worth it. The chair was "exquisite." The packing was so thorough and secure as to protect the product within. The chair arrived in perfect condition. Living in San Francisco where there are so many Chinese furniture locations and availabilty, I was somewhat hesitant to buy on line. I have no regrets - price, quality, protection, customer service - all perfection. Would not hesitate to shop on line again from you.



Truly lovely and in every way helpful, courteous, responsive, efficient and enjoyable to do business with. The furniture is beautiful.

By Deborah - Jul 22, 2012 - Google Checkout Reviews



From: Deborah S., Bedford Corners, NY
Date: Friday, 7/20/2012 5:00 PM

Thanks Sally. Your delivery guys were terrific and the chests are just beautiful. Perfect!

All very best, Deborah



From: Sue T., Herndon, VA
Date: Friday, 7/20/2012 3:48 PM

Hi, the delivery people were great! The delivery was on time, and the furniture is beautiful!

Thanks Sue



From: Yvonne M., Mechanicsburg, PA
Date: Friday, 7/20/2012 11:29 AM

I was extremely delighted with my purchase of the hard carved jade tang horse! It looks exactly as pictured on their website and the craftsmanship is superb. The customer service at China Furniture is exceptional. They were very prompt in getting me feedback and keeping me posted on the status of my order and shipment. I will definitely do business with them in the future.



From: J Robert E., Newport Beach, CA
Date: Wednesday, 7/18/2012 10:50 AM

The Rosewood -camphor chest arrived well protected, intact without a scratch. The piece is amazing, perfect and exactly as ordered. My wife and I both commend and recommend our long distance experience with your organization. J Robert E. and Kimberly (California)



From: Karen K., Evansville, IN
Date: Saturday, 7/14/2012 12:40 PM

Lili, Sally, Karen, and Garett,

Thank you for your great customer service. I found your store by an internet search and am very happy with my total experience. This cabinet was just the style I had in mind for my oriental living room but I wanted a larger center section to display a large jade dragon. Your store was able to get this item made to my specifications. How often is that done? What a great plus.

Not only is the cabinet beautiful and constructed well, my experience with your organization has been great. The packing was outstanding and the communication between us could not have been better or more timely.

Thanks so much,

Karen



From: Fred K., Canton, MI
Date: Friday, 7/13/2012 8:54 AM

Hi Karen,

My wife and I are very pleased with the bench we purchased from you on the subject order. It is well made, attractive and was delivered and unpacked for us just as we had hoped. With regard to the ordering process, I think you have an excellent system to have the customer confirm and authorize the order and recommend that you don't change anything with that process. All of the people at your company were most pleasant to work with on this order. Best regards,

Fred



From: Zeph D., Santa Fe, NM
Date: Thursday, 7/12/2012 4:18 PM

All I can say it your company is top notch all the way--delivery of this awesome work-of-art Rosewood bed was flawless--best and most beautiful platform bed and headbord we have found after a long search! Working with you was a pleasure, and you remained in communication with us and coordinating the delivery every step of the way. Thank you very much. I can recommend your company without hesitation to anyone looking for high-quality furnishings. Zeph D.



From: Diane W., Ballwin, MO
Date: Wednesday, 7/11/2012 2:59 PM

Hi Miko and Lili,

I just got my my china cabinet delivered and into the house. (Fortunately two neighbor guys were able to help my husband get it inside.) It is absolutely gorgeous! I could not be more pleased with it and am so happy that I changed my mind and went with the solid black one. It is so elegant! [...]

Diane W.



From: Charles B., Bella Vista, AR
Date: Tuesday, 7/10/2012 6:38 PM

Our sideboard [...] arrived yesterday without a scratch, thanks to your superior packaging. It's a perfect fit and exactly what we were looking for. [...] Thank you.

Charles B.



From: Christine C., Punta Gorda, FL
Date: Sunday, 7/08/2012 1:08 PM

I wanted to thank you for handling my orders so quickly and with such professionalism. All that I ordered came on time, was in excellent condition and of course the items were beautiful...!!! I love my new dresser with the hand-carved dragons... it is a stunning piece...!!! I am so glad I chose your company... everything I ordered is just wonderful and I cannot thank you enough for the quality of not only your service but the quality of each piece of furniture... thank you again, Karen.... I'm a shopper at your store for life...!! Chris



From: Anne C., Johns Island, SC
Date: Thursday, 7/05/2012 4:50 PM

Karen,
All I can say is that the two custom cabinets are even better than I had expected. The craftsmanship, the finish details and the color are beautiful - exactly what I wanted. Your staff from the order and shipping department are top notch when it comes to following up on every step of the purchase and delivery process.
I live in China and I certainly could have chosen to buy 'local', but I can't beat the quality, price or guarantee from China Furniture & Arts. So, I'll be back for more!
Regards, Anne C.



From: Lisa D., Aliso Viejo, CA
Date: Thursday, 7/05/2012 12:07 PM

Dear Karen,

Thank you so much for checking with me. I love the coffee table and media unit, they look fantastic. Your customer service was excellent, and I look forward to purchasing more items from you in the future.

Best regards,

Lisa



From: Melissa A., Lincoln, NE
Date: Tuesday, 7/03/2012 8:07 AM

China Furniture Online,

I couldn't be more pleased with the quality and look of my new media cabinet. It was exactly what I expected from the website photos and description online. When I placed my order with Lili Chou from your sales team she was very helpful, calling me back to talk about availability and to answer my questions more than once. I was impressed with the careful packaging of the cabinet when it arrived via third party shipping. The trucking company was very accommodating and the truck driver was helpful and very skilled in getting a semi up my small residential street. Overall I'm thrilled with my purchase. [...] my new media cabinet was worth the wait! I would absolutely choose China Furniture Online again.

Melissa A.



This review is provided by amazon.com:

5 out of 5: "a lot of effort went into packing, very fragile and in good shape"

Mark E. MacKenzie, July 2, 2012



From: Shelly L., Baltimore, MD
Date: Friday, 6/22/2012 8:43 AM

Package picked-up and received. The item is perfect & just what I wanted! Thank you so much!!
I am very pleased.
Shelly L.



From: Don E., Boca Raton, FL
Date: Wednesday, 6/20/2012 8:16 AM

Dear Karen Su.
It is my pleasure to review your fine company. The product I ordered was exactly what the pictures showed and matched the rest of my dining set perfectly. The packing method was above and beyond my expectations. The chairs were totally protected and securely wrapped to protect them from damage. [...] The shipping company was careful and worked neatly to provide this service which included removal of the shipping crate and all protective materials from my property. Overall in summing up, your company is a class act and everyone I spoke to was helpful and courteous and cheerful. It was truly a rare experience to find that in todays callous marketplace.
Thank you so much for everything. You get all "10"s!!!
Sincerely,
Don E.



From: Chuck & Susan B., Rio Rancho, NM
Date: Saturday, 6/16/2012 1:46 PM

We purchased a beautiful sideboard from China Furniture and Arts. Both my wife and I were thoroughly impressed with the professionalism of the staff and the quality of the lovely piece of furniture we received.

The sideboard came packed fantastic! When I opened it up it looked even better than the pictures online! It is an exquisite piece that will hold my stereo equipment. It is the focal point of our living room!

We are looking forward to doing further business with you in the future. Thanks for your kindness and keep up the great work!!

Cordially,
Chuck and Susan B.



From: Kathryn R., Toronto, Canada
Date: Friday, 6/15/2012 6:45 PM

Hello,
I am so pleased with my furniture from China Furniture & Arts. It is beautiful and in perfect condition. Your staff were pleasant and polite, helpful and honest. The delivery was smooth and perfect. I am so pleased I will definitely recommend this product and service to my friends. Thank you so much.

Kathryn R.



From: Silas O., Raleigh, NC
Date: Friday, 6/15/2012 2:59 PM

The table looks better than the photograph. The delivery was right on schedule and the packing was excellent. Thank you



This review is provided by amazon.com:

5 out of 5: "The bowls were of good quality. I was pleased with my purchase. Would order from ChinaFurniture anytime."

Consumer, June 15, 2012



From: Polly A. W., Flowood, MS
Date: Tuesday, 6/12/2012 2:30 PM

Lily and Karen, Thank you for your impeccable service and communication. I received my beautiful Tibetan sideboard in perfect condition. The driver said he had never seen a better packed piece of furniture. The online photo of my sideboard did not do it justice. It is, indeed, beautiful and well worth the 5 month wait. Best wishes, Polly



From: Roy R., Avalon, CA
Date: Monday, 6/11/2012 12:25 PM

Hello, I wanted to let you know that your shipment of 3 garden stools arrived today and are in beautiful shape. I appreciate your concern and fine service. Thank you very much. Roy



From: Judy M., Monroe Township, NJ
Date: Thursday, 6/07/2012 10:15 PM

Hello,

I was extremely pleased with every aspect of my purchase. It was handled professionally and efficiently and I was kept informed of order progress every step of the way. The delivery was excellent. The drivers were here exactly when promised, were friendly and very professional. They did an excellent job of cleaning the furniture and placing it exactly where it belongs. The furniture itself is beautiful and wonderfully constructed. I could not be happier.

Judy M.



From: Nancy L., Holland, PA
Date: Thursday, 6/07/2012 7:01 PM

The chest arrived in perfect condition; the care taken in wrapping it for shipping was impressive. The chest is beautiful.



From: Susanna D., New Orleans, LA
Date: Saturday, 6/02/2012 1:11 PM

I ordered small dinning set . Come on time and they wrap very well , (box after box) its beautifull as the picture . I so impress with the service . Will buy from this store again. susanna new orleans



From: Nancy K., North Mankato, MN
Date: Friday, 6/01/2012 9:51 PM

My furniture arrived on time and in perfect condition. I have never purchased anything online which so thoroughly covered from order to delivery as this piece was. I was amazed and impressed by the customer service exhibited by your company. I would purchase from you with complete confidence in the future. Thank you, Nancy K.



From: Richard G, Carmel, NY
Date: Thursday, 5/31/2012 1:20 PM

Dear Karen
Thank you for the attention. The furniture arrived promptly and the carrier you used did a great job. Both the driver and I remarked on how well packed it was. Great care was obviously taken to insure it would arrive in perfect condition.
We've unpacked it - that was a job! But that's fine. The piece looks great! It's very impressive and we're glad to have it.
We would certainly recommend your company to other people.
Sincerly
Richard G.



This review is provided by amazon.com:

5 out of 5: "Simply a beautiful and functional garden stool -- and it arrived prior to the scheduled delivery date! A great experience all around."

Mike M., May 31, 2012



This review is provided by amazon.com:

5 out of 5: "Great selection at attractive prices, carefully packed for shipping."

Maui Jim, May 28, 2012



From: Stephanie K., Maplewood, NJ
Date: Friday, 5/25/2012 8:40 PM

Dear Karen,
I'm writing to let you know that we are just thrilled with our order from your company. I found all my dealings with China Furniture to be exceptional, from the ease of ordering online to the ease of the timely delivery. I would recommend your business to anyone and I hope to purchase more from you over the years.

Thanks,
Stephanie K.



From: Greg T., Granbury, TX
Date: Wednesday, 5/23/2012 1:43 PM

The Oriental chest arrived in excellent condition. The are more handsome than the photo. Thank you very much for care in packing and such beautiful pieces of well made furniture. Greg T.



From: Karen R., Bedminster, NJ
Date: Tuesday, 5/15/2012 6:16 PM

I wanted to contact you, the whole experience was wonderful, the e-mails great and the delivery service subperb, the piece was so protected and arrived beautifly, the piece esquisitive, [...] Karen R.



From: Victoira J., Moreno Valley, CA
Date: Tuesday, 5/08/2012 8:38 AM

The entire experience in purchasing and delivery was wonderful. We will be ordering the end tables soon . Thanks for all.
Victoria



This review is provided by amazon.com:

5 out of 5: "Lovely pillow with nice fabric. Fast delivery. I'm very pleased with it."

beachgalc, May 7, 2012



From: Richard C., Mullica Hill, NJ
Date: Thursday, 5/03/2012 2:51 PM

The service from the shipper was very good. The communication was excellent from China Furniture On-line was great. We experienced no delays and no unexpected issues. We appreciate the professionalism of both of you and the delivery service.



From: Kay A., Elgin, SC
Date: Wednesday, 5/02/2012 2:27 PM

Dear Garett,

I received my chairs today. They arrived well packaged and after unwrapping, I found two beautiful chairs. Thank you so much. I will really enjoy them.

Kay A.



From: Laura B., Portland, AR
Date: Saturday, 4/28/2012 9:33 AM

Dear Garett,

The Chest arrived in perfect condition and expertly packed for safe shipping. I am totally pleased with the everything! [...] Thanks again, Your furniture and the sculptures are beautiful!

Warm regards,

Laura B.



From: Linda P., Evanston, IL
Date: Wednesday, 4/25/2012 3:49 PM

My furniture was delivered today and wanted to let you know the driver was very courteous and really represented your company well,
Linda P.



From: Douglas M., Independence, OH
Date: Wednesday, 4/25/2012 1:30 PM

Dear Amy,

The chest arrived today! It is just what I wanted!!

I really appreciate the support and professionalism every step of the way. I'll definitely start with your website the next time I'm in the market for something.

Thank you!!!

Best Regards,

Doug



From: Dennis M., Piney Flats, TN
Date: Wednesday, 4/25/2012 12:30 PM

I want to thank you for the screen, it arrived in perfect condition on the 24th of April. I was surprised at the quality of the piece. The photo on line doesn't do it justice. It simply dominates the area you have it at in your home. As soon as people walk in and see it, they immediately walk over and ask where I purchased it at. Hats off to great merchandise, and I look forward to buying from you again.
Thanks,
DM



From: Delinda H., New York, NY
Date: Wednesday, 4/25/2012 9:00 AM

Thank you, the Gong looks great and everything went smoothly.

Delinda



From: Linda G., Clive, IA
Date: Thursday, 4/19/2012 9:15 AM

It was perfect the driver was courteous and assisted my husbanding in taking the piece inside our home as it was too heavy for me to help with. Thank you very much-we are very satisfied with the buffet. Linda



From: Lisa K., Freeville, NY
Date: Wednesday, 4/18/2012 7:56 PM

Dear Garrett - Thank you for your note. My husband was home for the delivery of my two Tibetan cabinets, and he reports that the service was very good, the men were careful with the installation, and it all went very quickly. Thank you for your great service, and for arranging the white glove delivery. I'm thrilled with the cabinets! Take care, Lisa K.



From: Daniel R., Havertown, PA
Date: Sunday, 4/15/2012 7:11 PM

The delivery was made on Thursday and all went well. I opened the crate this weekend and now have the chair.

I am very happy with it and appreciate how well you have handled everything.

Regards,

Dan R.



This review is provided by amazon.com:

5 out of 5: "Fast shipping; Porcelain doll new as described; Well protected for mailing; A+"

laroonie, April 13, 2012



This review is provided by amazon.com:

5 out of 5: "Love it,love it, love it. I have been wanting this for a long time. It arrived perfect and is awesome!"

JoAnn P., April 12, 2012



From: Sarah C., Jacksonville, FL
Date: Tuesday, 4/10/2012 7:28 PM

Everything was perfect! The piece is gorgeous service was great they even came early.



This review is provided by amazon.com:

5 out of 5: "My son in law loves the foo dogs. They're amazing!!!!"

Darlene B, April 7, 2012



From: Ashlee E., York, PA
Date: Friday, 4/06/2012 4:20 PM

I received my items and I love them! Thank you for such great service!



From: Jean C., Broomfield, CO
Date: Wednesday, 4/04/2012 6:43 PM

Everything went well both with your company and the shipper. I was very impressed. Good job!



From: Marianne L., Henderson, NV
Date: Tuesday, 4/03/2012 11:33 PM

Service was great. In fact the delivery guy lives quite close to me. Very helpful Thanks! marianne



From: Nancy W., Farmington Hills, MI
Date: Saturday, 3/31/2012 3:33 PM

Thank you - we are very happy with our purchase!



From: Wilfrid R., Bronx, NY
Date: Saturday, 3/31/2012 12:06 PM

thank you. very fine piece that really adds to our home, and very good delivery service.



From: Randy E., Roswell, GA
Date: Friday, 3/30/2012 2:45 PM

MIKO, WE FOLLOWED YOUR SUGGESTIONS TO THE LETTER. THE CABINET ARRIVED SAFE AND SOUND AND IS NOW IN ITS PLACE IN THE LIVING ROOM. IT IS INDEED BEAUTIFUL. WE WANTED TO THANK YOU FOR YOUR CARE, PERSONAL ATTENTION, PATIENCE AND KINDNESS. IT WAS OUR 1ST MAJOR PURCHASE THRU THE INTERNET AND YOU'VE SPOILED US, MEANING YOU'VE SET A STANDARD OF CARE WE MIGHT NOT RECEIVE AGAIN. THANK YOU. RANDY AND DAVE



From: Laura P., Manalapan, NJ
Date: Thursday, 3/29/2012 4:02 PM

Receive the ginger jar. I love it & it matches perfect. Thank for packing it so well.

Laura



From: Diane K., Northport, NY
Date: Tuesday, 3/27/2012 7:10 PM

The piece of furniture was exquisite - far better than we expected, and the shipping was fine.

Warmly, Diane



From: David P., Naperville, IL
Date: Monday, 3/26/2012 9:03 AM

Service was excellent and we are very happy with the piece we purchased! Thank you.



From: George K., Little Rock, AR
Date: Friday, 3/23/2012 8:25 PM

Our screen was delivered as promised and in perfect condition. Thank you for your excellent service.

George K.



From: Lavina T., Port Ludlow, WA
Date: Tuesday, 3/20/2012 3:38 PM

Hi Sally,
Just to let you know my sofas came yesterday and I just love them. Well worth the wait. Thanks again for everything. The shipping people were fine. Mrs. T.



From: Linda N., Dallas, TX
Date: Monday, 3/19/2012 8:18 PM

Garrett,

The Desk was packed in a crate and then several inches of styrofoam wrapped around the entire desk ,very well packed. The delivery people were very polite and did a great job [...]

You did a great job we the desk design that I came up with for the desk, it was worth the long wait. I love it!!! Will send a picture where it, when I get some art work up that room, where also a filing cabinet is that I also got from you in an earlier shipment that included a game table too for another room that we also purchased from you.

I enjoyed working with Liu Liu and everyone that was involved with my furniture from your company.

Many Thanks,
Linda



From: Roberta J., New York, NY
Date: Sunday, 3/18/2012 8:43 AM

Hi Sally,

I am totally thrilled with the pieces of furniture I received, the condition they came in, the way they set then up for me and the promptness of the delivery. [...]

All in all, I was very pleased with your company, products and service. Lili was a pleasure to work with.

Regards,
Roberta J.



From: Maggie H., Collegeville, PA
Date: Friday, 3/16/2012 7:00 PM

The china cabinet is beautiful and was worth the wait. The delivery was exactly as scheduled (between 2 p.m. and 4 p.m.) The delivery men were very quick and efficient. They wiped down the china cabinet and cleaned up all of the packing material. I definitely plan on buying other pieces from your company and have told several people about my experience. I have had quite a few people who have seen this piece and have asked for your website address. Thank you again.
Maggie H.



From: Mark T., Wrightsville, PA
Date: Friday, 3/16/2012 6:07 PM

Delivery was within the time guidelines and the two gentlemen were courteous and helpful. They cleaned the items thoroughly, made sure the glass was also clean, and checked with us to ensure our satisfaction with the items. Overall, it was a great experience and we could not be happier.



From: Martin K., Hessel, MI
Date: Tuesday, 3/13/2012 10:22 AM

GARETT TAM

The shipment came in excellent condition. I must comment that your shipping people are very good at building the crates that protect the furniture.

I would highly recommend your company to all my friends.

Thank You
Martin



From: Paula C., Indianapolis, IN
Date: Monday, 3/12/2012 6:09 PM

I was extremely satisfied with my dining chairs. They are beautiful! I also was very pleased with the two gentlemen who delivered the chairs. They were very careful and cordial.
Thank You,
Paula C.



From: Richard D., Cazadero, CA
Date: Sunday, 3/11/2012 8:40 PM

Delivery came through safe and sound....and was it wrapped up! Nicely done. We're completely satisfied and looking forward to placing our new item.

Best regards, Richard D.



From: Lee A., Waxahachie, TX
Date: Sunday, 3/11/2012 3:13 PM

Garett,
So glad to have this opportunity to respond to you.
We could not be more pleased with our purchase. [...]

Thank you so much for the beautiful furniture. [...] we are extremely pleased.
Thanks so much.
Lee

p.s. I will definitely recommend your company to anyone and everyone!



From: An K., The Villages, FL
Date: Friday, 3/09/2012 7:28 PM

Hi Mr. Garret Tam;
The shipment has arrived this morning.
The furnitures are in good condition.

Your shipping department has done very well packing job.
I am please with my order.
Best regards,

An K.



From: Bob B., Concord, NH
Date: Friday, 3/09/2012 8:39 AM

Great service, the care in shipping the furniture was particularly remarkable [...]

Bob B.



From: Ivy G., Asheville, NC
Date: Friday, 3/09/2012 6:22 AM

[...] Delivery was as scheduled. I love the piece. It's beautiful. thank you, Ivy G.



From: Fred D., Manhasset, NY
Date: Thursday, 3/08/2012 2:16 PM

Thank you - everything went perfectly and the piece is beautiful.

Regards,
Fred



From: Barbara R., Birmingham, AL
Date: Tuesday, 3/06/2012 5:54 PM

Garett,

I had a wonderful experience. The chest arrived unharmed and I am very pleased with it. It is exactly as described.

I was delighted with the way the chest was wrapped and protected. It took 30 minutes to take off the protective packaging , and the glass top and chest had no damage from shipping. The delivery service was very professional, courteous, and careful. Customer service is very important to me, and I was a little nervous about ordering something without actually seeing it, and without knowing how it would be packed and shipped. I took a chance because you had such a good rating from the Better Business Bureau. Also, Miko provided excellent service, as well as your customer service representatives who kept me informed during the process.

I was very impressed, and will not hesitate to order from you again.

Barbara



From: Cathy R., Tiverton, RI
Date: Tuesday, 3/06/2012 3:48 PM

[...] The delivery went smoothly and I am delighted with the furniture!

Thanks again,

Cathy R.



From: L.S. S., Heath, TX
Date: Thursday, 3/01/2012 6:40 PM

Mr. Tam

The piece arrived in perfect shape and on time. We are very pleased with the item and the service. We will look for additional items on your website.

Dr. L.S. Smith



From: Connie D., Bay City, MI
Date: Thursday, 3/01/2012 6:30 PM

Hi Garett

I received my bench and I LOVE it. It is so beautiful. It was worth waiting for. Thanks so much. I hope to visit you store this summer.

Connie



From: Joan M. C., Clarkdale, AZ
Date: Thursday, 3/01/2012 12:49 PM

Thank you for excellent service from start to finish and communication on the delivery. the white glove delivery from Seko was five-star superior to any other delivery I have experienced in the past. The media console is very, very beautiful and functional, an enhancement to the living room for years into the future. I am so glad that I discovered China Furniture and Arts.

Joan M. C.



From: Denise S., Studio City, CA
Date: Wednesday, 2/29/2012 3:27 PM

Hi Lili,

My table arrived today and it is spectacular. I love it so much.
Thank you for all of your help and the Happy Buddha. They both look terrific in our home.

Thank you again for everything and have a good day.

Fondly,
Denise



From: Connie C., El Monte, CA
Date: Thursday, 2/23/2012 2:29 AM

I received the cabinet just fine. It looks exactly as pictured on your website. I absolutely love it.

The package, as well as the cabinet, was intact despite the long haul during transit. The delivery service team was courteous and on-time. They were also very gracious to help me unload into the house! I have no complaint. The shipping charges were high, but seem well worth it.

Thank you!

Connie



From: David K., Las Cruces, NM
Date: Tuesday, 2/21/2012 2:05 PM

Thank you for getting the sideboard to us with no damage. It was extremely well packaged and even the 3rd party delivery man commented that it was the best packaging he had ever delivered. The piece itself is well made and is exactly what we expected based on the web site description.

Thank you,
David K.



This review is provided by amazon.com:

5 out of 5: "The cabinet was packed extremely securely, and arrived in perfect condition. For the money, this cabinet is an ideal unit in which to display treasured collectibles and breakables. Would definitely buy from this Seller again."

Pam H., February 20, 2012



This review is provided by amazon.com:

5 out of 5: "Beautiful Fishbowl! After I order the fishbowl, I thought maybe I overspent for the fishbowl. Well, when I received it, It was money well spent. Everyone admires it and the packaging is probably the best I've ever come across. If you love Koi Fish and flower pots, don't miss your chance."

Jimmy W., February 19, 2012



From: Charles W., Philadelphia, PA
Date: Friday, 2/17/2012 10:17 AM

I have received the chair you sent; and it arrived in perfect condition. I am very happy with my purchase; and certainly keep China furniture in mind in the future.

Charles W.



From: Annie M., Park City, UT
Date: Thursday, 2/16/2012 8:46 PM

THANK YOU FOR A GREAT SHIPPING AND PACKAGING JOB!!!

EVERYTHING ARRIVED IN PERFECT CONDITION. I AM DELIGHTED!!!!

Annie M.



From: James H. S., Indianapolis, IN
Date: Wednesday, 2/15/2012 4:09 PM

The service was great and the piece is everything we imagined. Thank you.

Jhs.



From: Connie C., Lynchburg, VA
Date: Wednesday, 2/15/2012 11:58 AM

Delivery went fine. Driver was very nice.

Love my new table!! The quality is just as I hoped.

Connie C.



From: Ray M., Kirkland, WA
Date: Monday, 2/13/2012 10:12 PM

The delivery service was very professional - and the chest is fantastic. Thansk so much for asking. Will buy form you agian! Ray M.



From: Harriet C., Port St. Lucie, FL
Date: Monday, 2/13/2012 2:57 PM

Ms. Chou:

Just wanted to say " thank you" . I have never ordered furnitue on line before and was therefore a little skeptical. You were very professional and I am happy to say the screen was received in good condition.
I will contact you later in the year to order some other pieces. [...]

Again,
Thank you,
Harriet C.



From: J. George P., La Quinta, CA
Date: Friday, 2/10/2012 4:29 PM

Mr. Tam:

The brown jade horses have arrived in good order and look very nice.
Your packaging was superb – thank you.
And, I appreciate getting one horse with head facing left and the other facing right. Perfect.

Nice work. Thank you very much

J. George P.



From: Debra M., Augusta, GA
Date: Thursday, 2/09/2012 5:47 PM

Thank you for the inquiry. The screen was received yesterday in fine condition. The packing was impressive and the delivery person very accommodating and helpful. He made sure there were no damages before he left. Thank you for the good service.
Debra M.



From: Christine K., Boujan sur Libron, France
Date: Wednesday, 2/08/2012 10:33 AM

Hi,
I received the bonsai this morning: safe and sound thanks to your perfect packaging!
Many thanks. It is really beautiful+++!
Best regards.
Christine K.



From: Lily D., Moraga, CA
Date: Tuesday, 2/07/2012 9:00 PM

Dear Garett,
The delivery company and person who delivered our table gave us excellent service. He was very friendly and helpful, and delivered our table earlier than later which was wonderful. [...] Thank you. I love my new table.
Sincerely,
Lily D.



From: Lori T., Syosset, NY
Date: Tuesday, 2/07/2012 7:32 PM

Thank you for asking. The delivery was very satifactory.



From: Nancy H., Abingdon, VA
Date: Tuesday, 2/07/2012 6:44 PM

Dear Garett,

The packaging was excellent! The shipping company did a great job and the package arrive in perfect condition.

Thank you very much. [...]

Sincerely yours,

Nancy H.



From: Ileana G., Miami, FL
Date: Tuesday, 2/07/2012 5:02 PM

Everything went great and you guys are amazing! My piece is spectacular.

Thank you,
Ileana G.



From: William H. F., Athens, OH
Date: Tuesday, 2/07/2012 8:45 AM

Everything went very smoothly and the furniture arrived in perfect shape. Thanks.



From: Joseph B., Greenwood Village, CO
Date: Tuesday, 2/07/2012 3:42 AM

Garrett:

All aspects of my business with you was top grade including the delivery service. The cabinet is beautiful and I enjoyed doing business with your excellent firm.

Joe



From: Mauricio C., San Francisco, CA
Date: Monday, 2/06/2012 5:19 PM

The piece was received on time and without damage. Excellent work....



This review is provided by amazon.com:

5 out of 5: "She fell in love with her gift as soon as she unwrapped it. Prompt delivery at the holidays, fantastic product and extremely well wrapped for protection of a delicate and large box"

Jimi, January 31, 2012



From: Jamie L., Hermosa Beach, CA
Date: Monday, 1/30/2012 4:15 PM

The delivery was fine, professional and on schedule.

I couldn't believe all the packaging that was around this cabinet! It took me days to remove it all. But what a jewel of a cabinet. The natural rosewood finish is gorgeous, and the cabinet is more beautiful than depicted online and more beautiful than I expected. It was worth the many months of waiting.

Thanks,
Jamie L.



From: Laura S., Marshall, TX
Date: Friday, 1/27/2012 8:19 PM

GENTLEMEN i boight that red bath vanity & u shipped it to texas. our contractor said that was the best wraping he had ever seen.
thank u for taking such good care of it. its beautiful.



From: Maurizio E., Gravina di Catania, Italy
Date: Friday, 1/27/2012 12:57 PM

I just received the jades today, i wish to extend to you the expression of my joy, i am satisfied even thought the expensive custom fees that have been 25%.
Satisfied too of the packing very accurate so everything perfect.
Many greetings from Sicily.



From: Patricia F., Charleston, SC
Date: Wednesday, 1/25/2012 11:28 AM

Dear Sally

The altar table arrived yesterday and is fabulous. It was a long wait but worth it!
The shipping company did a great job with the white glove delivery.
Thank you for all your assistance in this order.

Patricia F.



Excellent! What a beautiful figurine! The quality was outstanding for the price and the packaging insured that it would arrive unharmed. Came via Fed Ex and worth every penny of the shipping. Now I understand why they were out of stock on so many items. Will definitely buy from them again.

By Shopper - Jan 25, 2012 - Google Checkout Reviews



From: James C., Newtown, CT
Date: Tuesday, 1/24/2012 7:50 PM

Exceeded expectations, delivery was excellent and they were very professional, quick and very careful. Weather was horrible with snow but they still did a outstanding job, very focused on their work. The furniture was exceptional, quality, look, and construction, very, very pleased.
Lilly did a super job and she was so helpful to us , it was beyond customer service , she really cares about making the customer happy. Please pass my best wishes to the whole team that made our chinese New Year one to remember, Guo nian hao, gong xi fai cai, yanli wanli .......Jim



From: Pat B., Strasburg, PA
Date: Saturday, 1/21/2012 9:49 AM

Hi Lili:

The delivery was made this morning and everything went very well. The two gentlemen who made the delivery were extremely accommodating. They put a drop cloth on the vestibule rug and handled the bar and mirror with great care. They were friendly and polite and professional.
The bar is beautiful. It matches some pieces and blends with the rest as my dining room furniture is exclusively Asian. I could not be more pleased. The new mirror is a perfect match with my entertainment armoire and I will replace the mirror that is currently above that piece with the new one.
Thanks again for everything and I just wanted you to know that I am thrilled with my new purchases.

Best Wishes,

Pat



From: Stephen S., Memphis, TN
Date: Thursday, 1/19/2012 11:57 AM

Hi Garrett

It arrived in excellent condition. We're very happy.

Thanks,

Steve



From: Jay Y., New York, NY
Date: Wednesday, 1/18/2012 7:49 PM

Dear Garret,

The item was received today in perfect condition-VERY good packing job! And, it looks better than I thought it would. A very beautiful & weighty piece.

Many thanks & best regards,
Jay



From: Lucy C., Northridge, CA
Date: Wednesday, 1/18/2012 1:09 PM

Everything went spectacular...the delivery person got in contact with me, and the delivery was done on schedule.
Thanks
Lucy



This review is provided by amazon.com:

5 out of 5: "Fantastic gift to worship the year of the dragon. They say the dragon gives good luck. The people from China are right; it protect them from bad luck and false teachings."

boris m., January 17, 2012



From: Kenneth W., Montgomery, AL
Date: Thursday, 1/12/2012 7:18 PM

The item arrived safely and on time. It is a absolutely beautiful cabinet. Thank you for your great service and wonderful products. We will be buying a few more items from you in the near future.

Thank you,

Kenneth W.



From: Bob G., Uniontown, PA
Date: Wednesday, 1/11/2012 4:38 PM

Hello,

Thank you for a very pleasant transaction. Our new chest is even more beautiful than in the pictures. You have also done an excellent job in keeping us informed about shipping, and for a larger piece it was perfectly wrapped for complete protection.

Totally satisfied, I would rank our experience an A+. Thank you. We will be back.

Bob G.



From: Scott M., Atlanta, GA
Date: Friday, 1/06/2012 9:39 AM

The chair arrived in splendid condition and was beautifully packed and shipped. The guy who delivered it was very help full. Scott



From: Donna S., Jackson, NJ
Date: Friday, 1/06/2012 5:40 AM

Service came on time and was most efficient. Thank you.



One of the best experiences of purchasing on-line that I have dealt with. Very fast and efficient. Would buy from them again in a minute! I was very pleased.

By Shopper - Jan 6, 2012 - Google Checkout Reviews



This review is provided by amazon.com:

5 out of 5: "as described-well packaged with prompt delivery"

Dorothy Collins, January 6, 2012



From: Bradley D., Grass Valley, CA
Date: Thursday, 1/05/2012 5:58 PM

This was the second order that I placed with your company and I cannot be more satisfied with your shipping dept. From the quality packaging, to the scheduling, to the on-time delivery of your 3rd party shipper, and to the courtious behavior of the driver.
Well done!
Brad D.



From: Sharmeen S., Brooklyn, NY
Date: Tuesday, 1/03/2012 9:34 PM

Hello dear, yes it was good and very professionally handled! I am looking forword for next shipment .regards.
Dr. S.



From: Jean-Guy S., Boca Raton, FL
Date: Monday, 1/02/2012 7:26 PM

I am very please with the quality of the mirror I buoght from you and the delivry was very good. thanks again



From: Thomas and Heidi W., Los Angeles, CA
Date: Monday, 1/02/2012 6:01 PM

Hello,
yes, we received the beautiful cabinet bright and early December 30, in the nick of time for a big New Year party here. It looks and works excellently, and fits perfectly into the space we allotted. We will send you a photo! We certainly shall consider your products in the future, and were completely satisfied with all aspects of this transaction. Thank you very much and Happy New Year to you.

Warmly,
Thomas and Heidi W.



From: Judith S., Chambersburg, PA
Date: Thursday, 12/29/2011 11:02 PM

The cabinet arrived in fine condition and I am very happy with it.



From: Eleanor H., Rancho Palos Verdes, CA
Date: Wednesday, 12/28/2011 7:47 PM

Dear Garrett~

The delivery went smoothly today. The cabinet arrived without any damage.
We appreciate your service and the timely responses to my emails all along the way.
[...] I was impressed with how well you packaged everything, even on the inside!

Please let your team know that we're very pleased with the piece we ordered. It's beautiful and well worth the wait!

Thank you for your excellent customer service! I would definitely buy from you again.

May your company prosper in 2012. Happy new year!
Eleanor H.



From: Nancy D., Wantage, NJ
Date: Wednesday, 12/28/2011 10:46 AM

I just wanted to say that I received my order yesterday. It was delivered on time. The packaging was wonderful. It arrived without any scratches. The quality and beauty of the piece was amazing. I am so pleased. I wanted to let you know that your company is doing an excellent job and your product are high quality. I would not hestitate to order from you again. Thank you, Nancy D.



This review is provided by amazon.com:

5 out of 5: "Very pleased. Just what I was looking for."

Tamalea B. DeMarco, December 26, 2011



This review is provided by amazon.com:

5 out of 5: "Well wrapped glass curio cabinet ... just perfect!"

Elizabeth C Harvey, December 26, 2011



From: Wendy H., New York, NY
Date: Friday, 12/23/2011 6:49 PM

Everything was great! The piece is beautiful and the delivery service was top notch.



From: Monica G., Vancouver, WA
Date: Thursday, 12/22/2011 6:17 PM

Everything arrived in excellent condition and we are already greatly enjoying our purchase - thanks very much!

Monica G.



From: Linda B., Kingsport, TN
Date: Thursday, 12/22/2011 9:09 AM

We love it! The guys came as scheduled and did a very professional job unwrapping and placing the sofa, and took all of the packing materials back with them.
Thank you and happy holidays,
Linda B.



From: Valerie H., San Francisco, CA
Date: Wednesday, 12/21/2011 9:46 AM

Hi Lili,
Just wanted to tell you how happy we are with our purchase! We shopped for this, and are so pleased with your product...much better than anything we saw in person or on line! Thank you very much!
Valerie H.



From: June L., Stoughton, MA
Date: Saturday, 12/17/2011 5:38 AM

Dear Garret,

The above order arrived in pristine condition. The Peacock Embroidery Shadowbox is a beautiful piece, a lovely addition to my home. I'm thrilled with it.

Thank you for superb customer service. It had been a pleasure. I look forward to future purchases and wish you all well.

Sincerely,

June L.



This review is provided by amazon.com:

5 out of 5: "Clear description of what the item was, and it was delivered earlier than expected."

Julie S., December 17, 2011



This review is provided by amazon.com:

5 out of 5: "Prompt delivery, I hope my wife likes it"

Lee R., December 17, 2011



From: Shirley H., Ile Perrot, Quebec, Canada
Date: Friday, 12/16/2011 6:46 PM

Arrived in good order by a very nice and friendly driver. Thank you for your follow-up.
It is always a pleasure doing business with you.

Best wishes for a peaceful Holiday and a prosperous New Year.

Shirley



From: Joseph F., Canaan, CT
Date: Thursday, 12/15/2011 10:20 PM

Hi Garret,

The delivery of my furniture went very well, it arrived in vey good condition and the trucking company was very helpful explaining to me the best way to unwrap the furniture.

Please tell 'Lilly' that the furniture was so beautiful that I am going to buy a bigger and nicer house to put it in. This house isn't good enough to put such beautiful furniture in. Thank you.

Regards, Joseph



From: Marie E. R., Sedgwick, ME
Date: Wednesday, 12/14/2011 9:57 AM

Dear Garett Tam,

Just wanted to inform you that we received our piece yesterday afternoon and we are so pleased. The storage chest is just as advertised and is of very good workmanship. The trucker arrived just when he said he would and all was in good order. Your people packed it so well -an elephant could sit on it and nothing would happen. We appreciate all your emails with photos and your very professional service. We were very pleased with our other previous purchases with your firm and will continue to buy from Chinafurnitureonline.
Sincerely,
Mrs. Marie E. R



This review is provided by amazon.com:

5 out of 5: "Fast shipping and item exactly as described."

Liz, December 13, 2011



From: Randy C., Ontario, Canada
Date: Friday, 12/09/2011 4:58 PM

Hi Lili, That's great news. [...] Once again, thank you for your excellent customer service in this regard. We have been very pleased with the superior quality of the furniture and the tremendous dealings and customer service from you and everyone at China Furniture and Arts. Hope you all have a safe and happy holiday season and a very prosperous New Year Thanks again, Randy



From: Rachelynn M., Hopewell Junction, NY
Date: Thursday, 12/08/2011 5:11 PM

The delivery company was great and the furniture arrived in tact. Very happy.



From: Maybeth T., Kirkland, WA
Date: Wednesday, 12/07/2011 10:46 AM

Dear Garett,
The service was prompt and wonderful. The man was very nice as well.
We really enjoy the cabinet as well.
Thank you,
Maybeth T.



From: Grace S., Watertown, MA
Date: Monday, 12/05/2011 11:38 AM

Dear Garrett, I really was impressed with the care with which my order was processed and delivered. I would definitely shop with you again and intend to do so after the holiday season. Thank you again.

Grace A. S.



From: Tim O., Wilbraham, MA
Date: Friday, 12/02/2011 8:18 PM

Although they delivered 12 hours later than estimated the itmes so much more than our expectations that it did not matter. We are thrilled with the entire expereince.



From: Christina B., Bethlehem, PA
Date: Friday, 12/02/2011 4:54 PM

Dear Garett,

The server arrived in good shape and I am pleased with the quality.
Hopefully my customer will be just as pleased. Thank you so much! Looking forward to doing business with you in the future.

Sincerely,

Christina



This review is provided by amazon.com:

5 out of 5: "beautifully carved, really pretty in person. Quick devilery!"

Darryl DiSano, November 30, 2011



Execellent. beautiful cabinet as expected. good communication. arrived as promised. good packaging, even sent pic of carton before shipping.

By lindaa - Nov 29, 2011 - Google Checkout Reviews



From: Luis A. R., New York, NY
Date: Wednesday, 11/30/2011 2:06 PM

I love the Pagoda
It is beautiful
Your customer services is extraordinary
I will recommend your site to all of my friends
Thank you

Luis A R.



From: Amanda M., Bainbridge Island, WA
Date: Monday, 11/28/2011 6:32 PM

I'm writing for my father, Donald. The customer service was excellent regarding this order. My father is blind and so we needed a bit of extra care which we received without question. Both your company and the shippers were truly outstanding to work with.

Thank you!
Amanda M.



From: Sandra L., Reston, VA
Date: Saturday, 11/26/2011 6:38 AM

Everything was handled perfectly from the original inquiry to delivery. Thank you!

Sandra L.



This review is provided by amazon.com:

5 out of 5: "item arrived before scheduled delivery time with an excellent double pack to avoid damage."

Lee Blake, November 17, 2011



From: Paul O., Philadelphia, PA
Date: Wednesday, 11/16/2011 9:14 PM

Hello,

I could not be happier with my furniture, statues or the customer service that I received. I first received a call from Miko (sp) when placing my order and he was very helpful in helping me get exactly what I was looking for while also giving some great suggestions.

Lili Chang was great with scheduling my delivery and the white glove service was excellent. Very happy with the purchases and I will definitely use your company for future orders. Hope to be able to visit the store some day.

Paul



From: Marilyn L., Washington, DC
Date: Wednesday, 11/16/2011 3:58 PM

Dear Ms. Liu,

The furniture was delivered at 2:15 on Saturday. The guys were very courteous and did a wonderful job. They even cleaned the glass of the coffee table.

The custom finishes of the furniture are superb. I am a fully satisfied customer and will continue to shop the China Furniture site and will recommend it to others.

Sincerely,
Marilyn L.



From: Maeve S., Fredericksburg, VA
Date: Wednesday, 11/16/2011 9:14 AM

Thank you for the exquisite furniture (6-drawer dresser, media armoire, night tables, and mirror), that was very professionally delivered this past Saturday, November 12.
The workmanship is impeccable, even beautifully finished on the backs. I think the armoire may very well be the most gorgeous piece of furniture I've ever seen. Thank you.

Sincerely,
Maeve S.



From: Bruce R., Redding, CA
Date: Monday, 11/14/2011 4:44 PM

Dear China Furniture and Arts,

I took delivery of this piece on Friday Nov 11. Thanks to the superb job you did packing and crating, it arrived in perfect condition. Moreover, I was very impressed with the beauty and quality of the piece. You were right, pictures did not do it justice.

Be assured I will come to you again as I continue to redecorate my home in Redding, CA.

Thank you,
R. Bruce R.



From: James W., Shalimar, FL
Date: Saturday, 11/12/2011 6:07 PM

Garett,

Everything was great. The delivery guy was on time and very helpful, not a mark on the shipment. Great job packing the table and chairs. [...]
Thanks !

Regards,

James W.



From: Justine M., Fair Oaks, CA
Date: Thursday, 11/10/2011 5:42 PM

everything was perfect ! we love the console table. thank you very much. justine



From: Caryl T., Boca Raton, FL
Date: Thursday, 11/10/2011 1:59 PM

Dear Garett,

Absolutely first class. I was very pleased. Everything arrived in excellent order.

Caryl T.



From: Luanne B., New Canaan, CT
Date: Friday, 11/04/2011 12:38 PM

Thank you! Furniture is beautiful and the freight company was courteous and professional.
all the best,

Luanne



This review is provided by amazon.com:

5 out of 5: "this fishbowl is beautiful! was delivered on time and packed well. we have asian furnishings and this is a perfect addition"

Susan P., October 31, 2011



From: Marilyn L., Washington, DC
Date: Friday, 10/28/2011 12:45 PM

Dear Lili,

Received the item today and it was delivered in fine condition. The color is perfect and the sideboard is beautiful.

Thanks for your fantastic assistance,
Marilyn

P.S. And I will be a repeat customer as well as recommend your company to others.



From: London K., Jackson Heights, NY
Date: Friday, 10/28/2011 3:17 AM

I was very pleased with the delivery. I had it delivered on the 21st, and the driver was willing to bring the filing cabinet around the building to the basement door. It arrived in perfect condition.



From: Kathryn A. M., Baker, NV
Date: Wednesday, 10/26/2011 3:48 PM

Hi Mr. Tam,

The item arrived yesterday and I am delightfully pleased with the piece! Upon arrival, the packaging looked just as pictured and so did the table after we unpacked it. The delivery person was professional and friendly. It has been a pleasure doing business with you and I look forward to shopping with you in the future.

Sincerely, Kathryn Angel M.



This review is provided by amazon.com:

5 out of 5: "This is an excellent product, and is everything I could have expected in reproduction of an important horse sculpture."

cuteyjjl, October 23, 2011



From: Angela & Tony A., Reno, NV
Date: Friday, 10/21/2011 12:31 PM

We want to let you know we receive the lovely black Ming chest and gold leaf crane picture set yesterday. They arrived in great condition and they are truely lovely! We will enjoy having them in our home.
Thank you,
Angela & Tony A.



From: Jamie D., Forestville, CA
Date: Thursday, 10/20/2011 1:48 PM

I was very pleased with the your delivery service. It was a pleasure doing business with you.

Sincerely, Jamie D.



From: Chuck J., The Villages, FL
Date: Wednesday, 10/19/2011 3:46 PM

WOW we just received our order from you as fiest time buyers. We couldn't be more thrilled with the quality of our purchase or the quality of your delivery service!!! we will be back!!!!



From: Karen W., Grover, MO
Date: Wednesday, 10/19/2011 1:32 PM

Dear Tamm,

Just received the chest.........it arrived in excellent condition. This is the 3 or 4th time I have ordered with you all. Thank you so much for the care that you take with wrapping, packaging and shipping. My new chest is beautiful in the entry hall.

Thanks again,

Karen W.



From: Phyllis O., Collinsville, IL
Date: Tuesday, 10/18/2011 8:54 PM

My black horseshoe coffee table arrived yesterday and I'm very happy with it. [...]
Thank you very much.



From: Michael K., Bonita Springs, FL
Date: Saturday, 10/15/2011 7:28 AM

[...] The piece arrived well-packed, undamaged, and the third-party delivery went well. I am impressed with your company, its service and the product I purchased. I will definitely consider your company for future purchases.

Michael K.



From: Nigel J., Irvine, CA
Date: Thursday, 10/13/2011 3:55 PM

Dear Sirs,

The delivery was great. On time. Courtesy. .. And the packaging was solid. Did not appear to have any damage.

Thanks,
Nigel J.



From: Lee N., New Orleans, LA
Date: Thursday, 10/13/2011 11:03 AM

Dear Sally and Garret,

The beautiful cabinet arrived this morning without any damage. I love it and it fits perfectly in the space I have for it.

Thank you for your great service and selection! I will recommend China Furniture & Arts to all I know.

Sincerely,

Lee N.
New Orleans



Fantastic --the shipment came when expected. They sent pictures of the packaged table with instructions that if the packaging was damaged to refuse. All went well.

By louieloui - Oct 13, 2011 - Google Checkout Reviews



From: Beryl S., Wilkes Barre, PA
Date: Wednesday, 10/12/2011 12:07 PM

Hi LiLi,

Service was very good and the piece is lovely. [...] I have enjoyed dealing with your company and wouldn't hesitate to order again. [...] Thank you so much.

Sincerely,

Beryl



From: Christopher M., Brooklyn, NY
Date: Tuesday, 10/11/2011 3:42 PM

Sally Liu

The piece of furniture is just wonderful. The delivery people where very nice, they even carried the cabinet up the one flight of stairs for me. Everything worked out wonderful.

Thanks so much.

Christopher M.



From: Melanie M., Rockville, MD
Date: Tuesday, 10/11/2011 3:26 PM

I love it! Very beautiful.

Thanks for all your great communications during the whole process. Excellent customer service!

Melanie



From: Tom W., South Charleston, WV
Date: Tuesday, 10/11/2011 7:21 AM

Garrett –thanks for asking – the shipment was delivered yesterday – its perfect – delivery was smooth, driver was helpful. I’m very satisfied –

Have a great week –

Tom W.



From: Betty B., Lakewood, CO
Date: Monday, 10/10/2011 10:58 AM

Dear Garett,

I cannot stop staring at my lovely cabinet; I cannot stop talking about it; I cannot say enough about your company’s wonderful products and customer service. The wait was definitely worth it.

No problems with the delivery; it was on time as scheduled. [...]

Bye for now,

[...]

Betty B.



From: Joyce C., West Palm Beach, FL
Date: Saturday, 10/08/2011 9:43 AM

Hello Garett

Just wanted to let you know we unpackeged the painting and everything was fine - no visible damage etc.

The picture is stunningly BEAUTIFUL! I will enjoy it tremendously. Thank you for all the trouble you went through with respect to its delivery - I appreciat it.

Joyce C.



From: Elizabeth F., Austin, TX
Date: Friday, 10/07/2011 7:16 PM

Thank you! It arrived today, and we're very happy with the quality of the furniture.

Thanks.

-- Elizabeth



From: Sandi B., Golden, C
Date: Friday, 10/07/2011 7:35 AM

Garett,
The cabinets were delivered on time and in excellent condition. I opened the box and the cabinets are beautiful! They are just what I expected. I love them. Thank you for your great customer service!

Sandi B.



From: Rita S., Walnut Creek, CA
Date: Wednesday, 10/05/2011 10:11 AM

Mr. Tam --

The white glove delivery service took place as described. The pieces arrived as scheduled, were unpacked and placed where I wanted them. Packing materials taken away.

The service was expensive but there was no way I could have unpacked those huge pieces and brought them inside. So, no complaints.

BTW, I am very pleased with the furniture.

Thank you for getting my purchases to me.

Rita S.



From purchase to delivery, everything went according to schedule. I could not be more pleased with this purchase.

By greenbutton - Oct 4, 2011 - Google Checkout Reviews



This review is provided by amazon.com:

5 out of 5: "seller ship fast, and they do a good job packaging the products."

Date: October 4, 2011 Rated by Buyer: leese



From: Anthony & Raquel D., Rowland Heights, CA
Date: Monday, 10/03/2011 9:32 PM

Garett,


We recieved our garden stools this afternoon and I must say we were very pleased with the delivery service, and very happy with how beautiful our stools are!

It took a little while to get them but it was worth the wait.

Thank you and we look forward to doing business with you in the future.


Warmest Regards,

Anthony & Raquel D.



From: Bonnie V., Byhalia, MS
Date: Monday, 10/03/2011 7:19 PM

Sally Liu,

Wanted to let you know we received our dresser today. Thanks so much for good service.

The dresser is beautiful. We are so impressed with the quality of your furniture.

Thanks again.

Bonnie V.



From: Connie M., Hinesville, GA
Date: Thursday, 9/22/2011 3:28 PM

My shipment arrive in good condition and looks great with end table and chest I had in Korea. [...]

Thanks again



From: Lisa H., Norwalk, CT
Date: Wednesday, 9/21/2011 7:39 PM

The screen arrived today – ahead of schedule! Thank you so much for rushing this. I look forward to buying from you again in the future.
Best,
Lisa



From: Joyce R., Boston, MA
Date: Wednesday, 9/21/2011 11:41 AM

Dear Garett,

Received the beautiful Rosewood Plant Stand this morning via FedEx. Looks perfect. Thank you for accommodating us.

Sincerely,

Joyce W. R.



From: Carla E., Sedalia, MO
Date: Monday, 9/19/2011 11:23 PM

Garett,

We received the delivery on the 13th and the vanity arrived in perfect condition. [...]

Thank you for checking. By the way, the quality of the piece is outstanding. We are very happy with it.

Carla E.



From: Herman A., Brooklyn, NY
Date: Saturday, 9/17/2011 4:03 PM

Hello Garett Tam,
The plant table arrived safely yesterday afternoon.
It looks exquisite, we are very, very pleased.
Thanks again and have a great weekend.
Best Regards,
Herman A.



From: Diane C., Redmond, WA
Date: Friday, 9/16/2011 9:58 PM

I just received the beautiful chinese cabinet. I am so pleased. The packaging was exceptional and delivered without any problems. Thank you so much!

Diane C.



My experience was also five star. The service was extraordinary. I will definitely be shopping from this store again.

By greenbutton - Sep 15, 2011 - Google Checkout Reviews



From: Anita O., New York, NY
Date: Tuesday, 9/13/2011 8:21 AM

Good Morning Tam,

This was the most extraordinary service. Everything went as planned. It could not have been better. I want to thank you and your staff for excellent service with the order, the follow up and the delivery. I cannot give enough praise on how this was handled. I will certainly be ordering again soon and will recommend all of my friends. Thanks again. Anita



From: Jenny G., Wausau, WI
Date: Sunday, 9/11/2011 9:10 PM

Garrett, I received my order on the 9th. Your shipping department did a wonderful job of packing! Thank you.

Jenny G.



From: Alex M., Fresno, CA
Date: Saturday, 9/10/2011 10:24 AM

Hi Lili,

We just got the custom table yesterday.
It is perfect!!!
I could not be happier!!!

Your team has done an excellent job,

Thank you,


Alex M.



From: Kamini D., New York, NY
Date: Thursday, 9/08/2011 9:49 PM

Dear Garett,

The China cabinet was delivered today in immaculate condition and with terrific service. It is a lovely piece - the photos hardly did it justice - and we are very happy with it.

Thank you very much for an all-round very positive experience.

With best regards

Kamini.



From: Rachel J., Colchester, VT
Date: Monday, 9/05/2011 1:51 PM

Dear Garett and Lili;
The desk was delivered on Friday. It is beautiful - just as pictured. Thank you so much for your excellent service.
Kindly;
Rachel



From: Harvey W., Charlottesville, VA
Date: Saturday, 9/03/2011 1:40 PM

Mr. Tam -- Just to let you know that this order arrived this morning in perfect condition. It was beautifully packed, and you can't beat Fedex for speed -- less than 48 hours from your door to ours! Thanks for another fine job.

Best regards -- Harvey W. Charlottesville VA



From: Peggy M., Chagrin Falls, OH
Date: Wednesday, 8/31/2011 6:08 PM

Dear Garrett,
I am very happy with my order. Nothing was broken and they are beautiful wall cabinets. The driver was very polite and pleasant.
Thank you very much. [...]

Peggy M.



From: Sharon C., Norwood, CO
Date: Wednesday, 8/31/2011 5:12 PM

Dear Garett,

Thank you for checking in. Everything arrived beautifully! No scratches or damage anywhere. Thanks again. I'm sure we will have many years of good use from this well made piece of furniture!
Sharon



From: Amber C., Midland, TX
Date: Tuesday, 8/30/2011 7:52 AM

Thank you Garett!

I got the piece last Friday, and it is lovely. Shipping service was excellent. We unpacked it immediately, and are enjoying it in our dining room. Thank you for an excellent transaction!

Amber C.



From: Lise E., Jacksonville, FL
Date: Tuesday, 8/30/2011 6:02 AM

Thank you for asking, the third party delivery was perfect: on time, courteous, efficient and the piece was undamaged. Great experience.



This review is provided by amazon.com:

5 out of 5: "This product even looks more beautiful when I got it!"

Date: August 27, 2011 Rated by Buyer: smw04



Excellent. Their response time was very good and the merchandise was just as advertised.

By Shopper - Aug 25, 2011 - Google Checkout Reviews



From: Sandra A., Philadelphia, PA
Date: Wednesday, 8/24/2011 5:33 AM

Everything was fine...the delivery men were very courteous and the piece of furniture is beautiful. I'm very pleased and would definitely use your company again.
Sandra A.



From: Clay D., Burtonsville, MD
Date: Tuesday, 8/23/2011 6:46 PM

Sally

We are extremely happy with the buffet chest and the delivery. Everything is perfect. Thank you very much.

We are happy to be a reference and would definitely look to you for our future needs.

Clay D.



From: Dan B., New Market, MD
Date: Tuesday, 8/23/2011 4:55 PM

Dear Sally,

[...] I believe your company provides better service (and good products!) than any company I've ever known. And I've dealt with a lot of companies. Thanks.

Dan



Thrilled with my new Chinese chest.

By Shopper - Aug 23, 2011 - Google Checkout Reviews



From: Janney D., Topeka, KS
Date: Monday, 8/22/2011 11:07 AM

Tam,
We have received the shipment with no problems. The packing is very good and we are very satisfied with your services.
Thank you very much.
Best regards,
Janney D.



From: Gary K., Rancho Mirage, CA
Date: Saturday, 8/20/2011 11:06 AM

The driver and delivery service was terrific. I highly recommend this service. Thank you for my furniture; it's beautiful.

Gary L K.



From: Carolyn F., San Francisco, CA
Date: Friday, 8/19/2011 6:14 PM

Hi Garett,

The delivery went without a hitch. Thank you for the lovely new addition to my home.

-Carolyn



From: Carl H., Willis, TX
Date: Thursday, 8/18/2011 4:30 PM

Tam,

Everything arrived in good shape and on time. Thanks for the very good service

Carl H.



From: Jessica F., Maurice, LA
Date: Wednesday, 8/17/2011 9:36 PM

Dear Garett,

I got my furniture today. The products is beautiful! And the delivery service was very good. I'm very happy Thanks.

Best Regards,

Jessica F.



From: Andre D., Concord, CA
Date: Tuesday, 8/16/2011 3:57 PM

Hello Garett,

Delivery went very smoothly. The driver, Jesus, was very friendly and brought the pallet to the curb so we could unpack it by our door.

The pieces are very nice and we are pleased with all aspects of doing business with your company.

Thank you for the follow up.

Andre



From: Kevin E., Seguin, TX
Date: Monday, 8/15/2011 2:07 PM

I recently purchased an item for my wife's birthday. When it arrived it was packed perfectly and the items were in excellent condition. My wife was very pleased. I will be making more purchases in the future.



From: Jon N., Richardson, TX
Date: Thursday, 8/11/2011 7:25 PM

Garrett,

Just wanted to let you know the laughing buddha arrived today and is wonderful.

Your service is fantastic and your product very very pleasing.

We will be customers with you again, soon.

Thanks.

Jon



From: Madeleine S., Louisville, KY
Date: Thursday, 8/11/2011

Dear Sirs,
This is to inform you my cabinet arrived today Aug 10th. It is even nicer than I expected. Congradulate your packers. They did a wonderful job.
It has been a pleasure doing business with you.
Yours truly
Madeleine S.



From: James M., Rehoboth, DE
Date: Tuesday, 8/09/2011 7:28 AM

Everything went as scheduled and the piece looks great.



This review is provided by amazon.com:

5 out of 5: "Great bargain. Very useful as base for a porcelain elephant we own."

Date: August 9, 2011 Rated by Buyer: james r.



From: David Z., Broomfield, CO
Date: Monday, 8/08/2011 12:00 PM

Everything went smoothly, and the chairs are great!

Thanks again for working with us on our delivery issue.

David Z.



This review is provided by amazon.com:

5 out of 5: "Item arrived in timely fashion. Good value for the money"

Date: August 7, 2011 Rated by Buyer: Ldeko



From: Marie A., Seminole, FL
Date: Saturday, 8/06/2011 6:56 PM

The delivery went well and the condition of desk is great. Thank you. Marie a.



This review is provided by amazon.com:

5 out of 5: "Great product at a fantastic price."

Date: August 6, 2011 Rated by Buyer: Jim Scafidel



From: Karen E., Allen, TX
Date: Thursday, 8/04/2011 5:55 PM

Dear Garrett,

We received the cushions yesterday which completes our order. The cushions are beautiful and compliment the gorgeous monk chairs we purchased from you. We have been extremely happy with the service, communications, products, shipping, pricing - everything! Thank you so much for keeping us informed. We love our new furniture and will definitely look to your company again for future decorating needs.

Thank you so much,
Karen



From: Yvonne M., Susquehanna, PA
Date: Thursday, 8/04/2011 5:27 PM

Hi Miko... Hi Garett,

Received the table with pleasant delivery. Appreciate your service.

Thank you so much!

Best regards, Yvonne



Very professional indeed.

By Shopper - Aug 4, 2011 - Google Checkout Reviews



From: Sharon H. S., Cherry Creek, NY
Date: Wednesday, 8/03/2011 6:32 PM

Dear Sir: The delivery by Holland van was extraordinary and the driver agreed that the product was very well wrapped and they appreicated that. So did I. I look forward to ordering peices from you in the future now that I know they will arrive in pristine condition; thank you for taking the time to insure that. Best, Sharon H.



From: Rose Marie H., San Jose, CA
Date: Wednesday, 8/03/2011 10:06 AM

Dear Garett,

[...] We are so please with the beautiful Scholar Scroll table . It is everything we expected and more. The delivery was impeccable, right on time, and you did such a wonderful job with the packaging. We are extremely satisfied and will recommend you to all our friends and will surely use you again in the near future. Thank you again.

Yours truly,

Rose Marie H.



From: Gabriele A., St. Petersburg, FL
Date: Thursday, 7/28/2011 6:08 PM

HI,

THE 2 CHAIRS ARRIVED TODAY IN PERFECT CONDITION. THE DELIVERY SERVICE WAS VERY PROFESSIONAL. THANK YOU

Gabriele A.



From: Theresa H., Leland, NC
Date: Friday, 7/22/2011 6:39 PM

Mr. Tam,

The cocktail table arrived today. The delivery went well, and the piece is beautiful. Thank you so much.

T. H.



From: Heidi M., Auburn, CA
Date: Friday, 7/22/2011 9:03 AM

I recieved the screen on tuesday. It came well packed and undamaged. It is very beautiful! I love the Koi. It is well made and really is working well. Thank you!

Heidi



From: Harvey W., Charlottesville, VA
Date: Thursday, 7/21/2011 9:30 PM

Michael --

The garden stool just arrived this afternoon, in perfect condition thanks to Mr. Tam's excellent packing and precisely as we expected it thanks to your very helpful descriptions and photographs. The color and crackle finish are perfect. It is a lovely piece that we will enjoy using in our living room for a great many years. Thank you for your patience and courtesy in helping us to make the right selection.

Best regards -- Harvey W.



From: Sonja L., Carver, MN
Date: Thursday, 7/21/2011 1:45 PM

The furniture is great! I was a little skeptical about the shipping company, but they delivered on time and in good shape. Thanks so much!
Sonja



This review is provided by amazon.com:

5 out of 5: "Very pleasant shopping experience."

Date: July 21, 2011 Rated by Buyer: Anita M.



From: William F., Brazil, IN
Date: Wednesday, 7/20/2011 7:10 PM

Thank you and Michael Chen for outstanding service. The furniture arrived in perfect condition, and looks great in my home.

William F.



From: Carolyn D., Alexandria, VA
Date: Tuesday, 7/19/2011 6:59 PM

I was astounded at the magnitude of the packing used to protect the chest which arrived right on schedule. It has been a pleasure doing business with your company. Carolyn D.



From: Richard G., Pasadena, CA
Date: Friday, 7/15/2011 6:57 PM

Garrett,

The coffee table arrived safe and sound today. I want to thank China Furniture & Arts for the tremendous service you provided throughout the transaction. I look forward to future transactions with your company.

-Richard G.



From: Satbir K., Santa Monica, CA
Date: Friday, 7/15/2011 4:12 PM

Hi Michael, Lili, and China Furniture,

I just wanted to thank you for your help with the step Tansu. It is beautiful and we love it. Looking forward to placing my next order!

Very best,

Satbir



From: Adam N., Lincolnton, NC
Date: Friday, 7/15/2011 11:37 AM

everything was great. They did a good job. Thanks adam



From: Robert M., Falmouth, MA
Date: Friday, 7/15/2011 4:26 AM

Everything packed extremely well. Very happy with product.



From: Milan K., Redondo Beach, CA
Date: Thursday, 7/14/2011 11:23 PM

Hi, Just wanted to let you know that I received my cabinet today. It's really nice, I like it. Delivery was much faster than I thought it would be. Thank you for your excellent service. Milan K., Redondo Beach, CA



From: Joan L., Los Angeles, CA
Date: Thursday, 7/14/2011 7:37 PM

Garett:

Thank you for your e-mail. The delivery went smoothly. We unpacked everything last evening and are very pleased with the two pieces that we ordered. They are lovely and appear to be well-made. We will definitely recommend China Furniture.

Joan



From: Christine A., Arcata, CA
Date: Tuesday, 7/12/2011 7:19 PM

Hi Garrett,

The trunk arrived safely. I really like it!

Christine



From: Shenn-Yi L., Phoenix, AZ
Date: Wednesday, 7/06/2011 11:35 PM

Hi Garett,

[...] The furniture did arrive in perfect shape and they were helpful in moving the furniture from the truck to my front door. The packing was very excellent. Overall I am happy with the experience.
Thanks,
Shenn-Yi L.



From: Penny B., Verona, WI
Date: Wednesday, 7/06/2011 5:31 PM

Hello Garett, The chair arrived exactly on time and in perfect condition. It was well packed enough to have gone to the Moon! Wish we could return the packaging to you to reuse. Many thanks for your great service and excellent product.I am using the chair at my desk and it's just what I needed to & it looks wonderful. Penny



From: Barry B., Fort Lauderdale, FL
Date: Wednesday, 7/06/2011 1:41 PM

Dear Mr. Tam,

I apologize for not responding sooner. We are thrilled with: the piece or furiture, the price and the service! From our sales representative, the picture of the crated piece to understand our expectations of delivery to your company's follow-up. [...]

We will certainly be ordering from you again!

All best,

Barry



From: Joel F., Larchmont, NY
Date: Tuesday, 7/05/2011 5:45 AM

thank you for the custom cabinet delivery. we very much appreciate all your help with the exchange it was a pleasure working with china furniture - we wish all our purchases from on-line vendors could be as easy and pleasant as the experience we had with china furniture.

thanks again we love the new custom designed cabinet.

Joel F.



From: Michelle B., Renton, WA
Date: Thursday, 6/30/2011 7:50 PM

Hi Garett,

The shipment was delivered on time today. The driver was courteous and helpful. The cabinet is gorgeous!

Thanks,
Michelle B.



This review is provided by amazon.com:

5 out of 5: "I am very pleased with the quality of the product which was a wooden square stand for a vase. I would buy again from this company."

Date: June 28, 2011 Rated by Buyer: KBC



From: Steve & Moire G., Sausalito, CA
Date: Friday, 6/24/2011 5:01 PM

Hello,

The shipment has arrived, we just opened it, placed it, and it is perfect! Colors exactly as represented on line, the shipping container beyond sturdy, and your service has been exceptional. I'm going to your website right now for a further look. You just might have something else we need. Many thanks.

Steve and Moire G.



From: Roger B., Warr Acres, OK
Date: Friday, 6/24/2011 8:37 AM

The four chairs arrived Wednesday via R&L with absolutely no damage to either packing or contents. They are exactly what I ordered, with the seat cushions fitting perfectly, and are exceptionally comfortable as well as elegant. Workmanship appears to be excellent, with no loose joints, glue drippings, hanging threads, dents or scratches.

Thank you!
Roger B., AIA



From: Rani Z., Herndon, VA
Date: Friday, 6/24/2011 8:30 AM

Garett,

Thank you so much for your followup msg. The package arrived just as pictured. It was delivered timely and the packaging was intact and secure without any damage to the packing or the product.

Rani Z.



From: George J., Santa Cruz, CA
Date: Friday, 6/24/2011 1:13 AM

Item received fine. Packing was excellent. Thanks.

George



Packed incredibly well. Exactly what I expected. I'm very pleased.

By Shopper - Jun 24, 2011 - Google Checkout Reviews



From: Andre D., Concord, CA
Date: Thursday, 6/23/2011 6:49 PM

Hello Garett,

The delivery went smoothly and the items purchased were undamaged. [...]

The packing was very well done to protect the items. [...] everything looked great and we are very pleased with the purchases.

Thank you for your interest and follow up,

Andre



From: Patricia F., Charleston, SC
Date: Thursday, 6/23/2011 1:43 PM

The piece of furniture we purchased from you arrived today in perfect condition. It is absolutely beautiful!
Thank you very much
Patricia F.



From: Karen E., Allen, TX
Date: Thursday, 6/23/2011 8:53 AM

I just wanted to let you know that our furniture arrived yesterday and the chairs are absolutely stunning! The barber bench is also perfect for a special spot in our living room although I threatened to have my husband sit on it when I give him his next haircut. Of course, I expect he will use the coin slot when I'm finished! Everything arrived in great shape and delivery went off without a hitch. Thank you so much for your great service and for offering such beautiful furniture online. [...] Thanks so much again!

Karen E.



From: Danny & Mary S., Dallastown, PA
Date: Tuesday, 6/21/2011 10:11 AM

Your delivery service was excellent on the pieces that were sent on the truck! Everything was handled with care, the men unpacked and placed the furniture in the room exactly as we wanted it. And your men were so polite and so neat - always wiping their feet when entering the room. We were really impressed by the whole delivery!

[...]

Thanks

Danny & Mary S.



From: Denise P., Brentwood, CA
Date: Monday, 6/20/2011 12:50 PM

Garett

I received the desk on Friday and it looks perfect. [...]

Denise



From: Betty B., Denver, CO
Date: Monday, 6/20/2011 12:00 PM

Dear Michael Chen,

Just a quick note to let you know my garden stool arrived safely and adorns a cheery spot in my kitchen. I love it! [...]

Betty B.



From: Abby G., St. Paul, MN
Date: Monday, 6/20/2011 7:48 AM

Dear Tam, The chest arrived, it's beautiful and well-made (just like you said), and the service was perfect! Thanks, Abby



From: Peter & Chieko S., Panhandle, TX
Date: Saturday, 6/18/2011 12:23 PM

Greetings, Mr. Garett Tam:

Sir, thank you for your welcomed request to solicit our feedback for the subject order, which was our first from your store. Please accept the following summary of our experience as it pertains to this matter.

On-Line Shopping

· We found that your store has a large variety of unique furniture items and that the selection is significantly better than any other similar online store that we have visited
· We found that the image and description of the item, that we had purhcased, was entirely accurate and in no way misleading
· We found that the prices at your store are comparatively more expensive when compared with others, and in our case was just at our limit for spending on such an item - however, the corresponding quality of the furniture is also higher and we feel that you should consider to emphasize the comparatively higher quality of the furniture that can be found at your store
· As a general matter, we have found that your store has excellent communication with us and this is greatly appreciated and unique among other furniture stores that are operating with on-line catalogues - we feel that your excellent customer service is another element of your business that you should consider advertising on-line.
[...]

Shipping

· The shipment of our item between your warehouse and the local courier was flawless
[...]
· We found that the packaging of our furniture was far SUPERIOR to ANY furniture we have had delivered, either from the United States or internationally. This is absolutely the finest shipment preparation that we have ever experienced, and we suggest that you advertise this at your web site.

We are certain that you are aware of the wide discrepancy in quality of furniture - we found our item, again, to be entirely in-line with the price (albeit expensive for us, it is a very, very nice piece that we will be capable of enjoying for a lifetime).

Thank you for your time and kind consideration of our comments.

Best Regards,

Peter and Chieko S.
Panhandle, Texas



From: Linda C., Houston, TX
Date: Thursday, 6/16/2011 10:26 AM

Michael,

I received the vanity cabinet in perfect condition. It is installed and exactally what I wanted for the client. I look forward to the opportunity to do business with your company in the future.

Thank you,

Linda C.
Houston, TX



From: Rey S., Union City, CA
Date: Thursday, 6/16/2011 2:03 AM

I am fully satisfied. Good job to all. Thanks



From: Tom R., Laguna Niguel, CA
Date: Wednesday, 6/15/2011 11:12 PM

I do have a couple of comments. The delivery was perfect. Everything was well packed and there was no damage. Everything was exactly as expected. Oh, and the driver was a jewel. Nice man who helped me unwrap the skid and took all the packing materials. Great experience! Thank you



From: Randy C., Ontario, Canada
Date: Sunday, 6/12/2011 2:47 PM

Hi Michael,
Let me start off by saying how extremely happy we are with the dining room furniture set. It is perfect for our home and is absolutely stunning. We find ourselves stopping at our dining room to just look at it again. It is everything you said it would be. [...] Best regards, Randy



From: Jacqueline L. I., Lyndonville, VT
Date: Sunday, 6/12/2011 12:12 PM

Dear Mr. Tam,

My mirror arrived in perfect condition, all the way to the "boonies" of Vermont. It is beautiful. I hope to do business with you in the future.

Thank you,

Jackie I.



This review is provided by amazon.com:

5 out of 5: "Excellent quality product! Superb workmanship and high quality products! Fantastic packing! I've never seen anything with protective packing as extensive as this. Prompt response! Highly recommend this dealer and their products! "

Date: June 11, 2011 - Rated by Buyer: Midge



This review is provided by amazon.com:

5 out of 5: "I am very pleased with my order the stand is in exceptional condition and even better when I received it! Thank You for a wonderful product quality."

Date: June 8, 2011 - Rated by Buyer: KBC



From: Randee & Louis P., McKinney, TX
Date: Tuesday, 6/07/2011 8:02 PM

Dear Garett,

WE LOVE IT!!!

IT IS SO BEAUTIFUL!!!!!!

IT IS A KEEPER!

The piece looks PERFECT in our home.

WOOHOO!!!

You folks are awesome!!!

Thanks so much.

Randee and Louis P.



From: Dena R., Philadelphia, PA
Date: Tuesday, 6/07/2011 4:33 PM

I was very impressed with the care that was taken in the wrapping and protecting of the table that I ordered and received today. [...]

Thank you.

Dena R.



From: Hung T., Reston, VA
Date: Friday, 6/03/2011 7:08 PM

Hi, Connie,

I was very pleased with the delivery. The carriers were on time, courteous and considerate. I would definitely recommend your store to a friend.

Thanks,

Hung



From: Melissa W., Anaheim, CA
Date: Friday, 6/03/2011 2:17 PM

Garett,

Love the piece, love the service, Love Michael (especially), love the delivery.

Everything is to my complete delight!

Good day
Melissa W.



From: Ellen P., Washington DC, DC
Date: Wednesday, 6/01/2011 7:20 AM

Dear Connie,

The service was excellent--right on time, amiable, polite. And I love the console--it's perfect. So thank you!!!

Ellen



This actual China Furniture store is amazing. For the first item, a mirror, we actually went to the IL store to check out the quality. We were pleasantly surprised at the quality of the wood and designs. So, we didn't hesitate to order the seven mortals figurines online. Each figurine is beautifully designed. Highly recommend.

By Shopper - May 27, 2011 - Google Checkout Reviews



From: Teunne L., Hamilton, Bermuda
Date: Wednesday, 5/25/2011 2:20 PM

Hi Li Li,

I ordered the below item back in March and forgot to thank you and your team for your excellent service and professionalism.

. The product was packaged well and received in mint condition

. The product was exactly as shown in the picture

. I order quite frequently from overseas and have never received a picture of my product in a create before it ships. Excellent customer service!

I wish I had need to order much more from your site. I have passed the word along and wish you many years of success!!!!!

Keep up the great service!!!!!



From: Francine M., Basking Ridge, NJ
Date: Wednesday, 5/25/2011 9:00 AM

Delivery men were friendly, polite, on time! From the start of my ordering process everyone has been very helpful and courteous. It's been a pleasure working with all on your staff.

Love my new red dresser!
Francine M.
Basking Ridge NJ



From: Betty K., Flushing, NY
Date: Tuesday, 5/24/2011 4:36 PM

I was well pleased with my items and the delivery service. I will continue to look at your web-site for other purchase's in the future
Thank you
Betty



From: Don N., Edenprairie, MN
Date: Sunday, 5/22/2011 7:53 PM

Garett,

I hope it isn’t too late to let you know that the shipment was delivered successfully. It was obvious that you and the staff there showed great care while packing. [...]

Regards,
Don N.



From: Carolyn E., Canton, GA
Date: Saturday, 5/21/2011 3:02 PM

Our furniture arrived in excellent condition. We are very pleased with our purchase!



From: Justine B., Arlington, VA
Date: Thursday, 5/19/2011 4:28 PM

Hi there,

Thanks for the email. The piece arrived in very good time, the delivery folks called promptly to set up a time; and arranged to phone me an hour before delivery, which they did. They were prompt, and delivered the piece, which appears to be in good condition and took the rubbish away.

[...] Many thanks for your help.

Kind regards,
Justine B.



From: Maurice H., Cypress, TX
Date: Wednesday, 5/18/2011 9:54 PM

Hi Miko,

Great news. The TV cabinet arrived today in pristine condition. We really love the piece. It is everything we hoped. We want to also complement you on how well the cabinet was packaged. We were very pleased and impressed.

[...] Thanks again and we look forward to doing business again.

Maurice H.



From: Carroll P., Edenprairie, MN
Date:Wednesday, 5/18/2011 7:21 PM

Garett -- The chest arrived yesterday in excellent shape and we are very pleased with the new piece. I was impressed with the way you packaged and secured the chest on a pallet for shipping and the pictures you sent to me prior to shipment so I could compare with the item on delivery. I have never had a vender provide that level of service. I am a satisfied customer of China Furniture and will definitely buy from you again when I am in need of other home furnacings or accessories. Keep up the good work !!-- Carroll



From: Jill S., Martin, OH
Date: Sunday, 5/15/2011 8:41 AM

Dear Sally,
We are very pleased with our furniture and your exceptional customer service. Thank you very much.

Sincerely,
Jill S.



From: Lianne & Larry G., Holiday Island, AR
Date: Saturday, 5/14/2011 12:41 AM

We are totally delighted with our new piece of furniture. We are extremely impressed by the professional and careful way everything was handled. We look forward to purchasing many more beautiful items from you. Thank you.



From: Lisa D., Cincinnati, OH
Date: Friday, 5/13/2011 3:30 PM

Dear Garett,

The delivery was handled professionally and without any trouble. The desk/bench is very beautiful and just what I hoped it would be. I really appreciate the service and the quality – my experience with your company has been very good.

Thanks.
Lisa D.



From: David A., Yarmouth Port, MA
Date: Friday, 5/13/2011 9:31 AM

Dear Garett,

We received our sofa table in perfect condition and are very pleased with the entire transaction. We were a bit skeptical about buying online, but have found this piece to be everything we hoped it would be.

[...]We enjoyed doing business with you, everything was done very professionally and wouldn't hesitate to recommend you to friends.

Sincerely,
David A.



From: Kevin D., Chesapeake, VA
Date: Tuesday, 5/10/2011 2:10 PM

Hi Garett/Sally,

Unbelievable! The vase just arrived, 2:00 this Tuesday afternoon. I really wasn’t expecting it so soon. Very professionally done. You guys are damn good! This tops off a delightful buying experience. Thanks so much for making it enjoyable! Until next time. . .

Regards,

Kevin



From: Kenton S., North Hollywood, CA
Date: Tuesday, 5/03/2011 11:00 PM

[...] My bed was delivered today by customco and everything went very smoothly. I have to say that they have been a very professional and satisfactory delivery company to deal with and I'm very happy with the experience.



From: Janette A., Laredo, TX
Date: Tuesday, 5/03/2011 5:25 PM

Im glad with the sevice, I love my items. Thanks so much.



From: Dale B., Washington DC, DC
Date: Monday, 5/02/2011 6:06 PM

The delivery service was excellent and we are very happy with the chest. Our total customer experience with your company was truly outstanding!



From: Bernie & Marjie H., Canyon Country, CA
Date: Monday, 5/02/2011 4:14 PM

ChinaFurniture&Arts is by far the best Asian site on the internet. They have products nobody else has and the quality is second to none. Connie, Lili & Miko were all great to work with. They answered emails promptly, often calling with the requested information. About 2 months ago we purchased 2 Imperial Dragon chairs. They are the highlight of our living room. We just received our order for 2 smaller Rosewood chairs. They are magnificent. The workmanship is fantastic. Their prices are very competitive, with a larger selection of whatever you need. The deliveries were both on time, with all items packaged to withstand a tough journey. If you are looking for Asian furniture, this is the place to visit, first and last.

Sincerely,

Bernie & Marjie H. (Canyon Country, CA.)



From: Patti M., Akron, OH
Date: Sunday, 5/01/2011 5:25 PM

Recieved the bowl on Thursday. I t is beautiful. REally exceeded my expectaions. Love it, love it.

patti m.



From: Ginger R., Coldspring, TX
Date: Saturday, 4/30/2011 11:14 AM

Dear Garett,
Everything arrived in perfect condition. EDC Service was perfect. The main delivery man, Earl, was great to work with, helpful, caring, and very professional. The furniture looks fabulous. I'll be ordering more as I'm finding blank spaces here and there.
Sincerely,
Ginger R



From: Linda H., Howell, MI
Date: Saturday, 4/30/2011 7:24 AM

Item arrived yesterday. VERY quick response and exactly what I wanted! Thank you!



From: Susan H., Pinehurst, NC
Date: Friday, 4/29/2011 1:44 PM

IT'S HERE!!! IT CAME!! It's safely unpacked and parked where it's going to live in our house. I'll try and organize photos in the next few days and will send on to you. THANK YOU so much for all of your help and good cheer, with this purchase. Susan H.



From: Christine M., Boonton, NJ
Date: Thursday, 4/28/2011 5:10 AM

Dear Garett,
The shipping service was great! The gentleman was very courteous and helpful. and delivered exactly when they said they would.

The peices of furniture are beautiful and way beyond my expectations! I will not hesitate to recomment China Furniture. Thank you so much for all of your help.

Kindest regards,
Christine M.



From: Masha I., Williston, VT
Date: Wednesday, 4/27/2011 8:37 PM

Dear Mr. Tam,

I received the piece today, and it is lovely, exactly as described. The buffet was packaged very carefully, and the delivery person was very nice and flexible. You have yourselves a satisfied customer.

Sincerely,

Masha.



From: Bob H., Winston-Salem, NC
Date: Monday, 4/25/2011 2:49 PM

Lili-The bench arrived safely today and it is beautiful. Thank you very much. I would not hesitate to order from you again-Bob H.



From: Daynee H., Houston, TX
Date: Saturday, 4/23/2011 11:36 AM

What an amazing experience in furniture purchasing and delivery from chinafurniturearts.com! From the moment I spoke with a representative of the company (thank you Garett!), I received the best possible customer service possible. When the furniture was delivered by efficient and courteous delivery employees, I was so happy to see the very good quality of the Chinoserie buffet I purchased.

The price was good, the quality was very good, and the delivery seamless. Thanks again chinafurniturearts.com for a carefree shopping experience!



From: Neil G., Rancho Mirage, CA
Date: Thursday, 4/21/2011 8:05 PM

THANK YOU VERY MUCH FOR YOUR WONDERFUL SERVICE.
MY DELIVERY WAS SCHEDULED FOR BETWEEN 11 AND 3 PM.
BINGO!!! TO MY SURPRISE THE GENTLEMAN WAS AT MY GATE PROMPTLY AT 11 AM.
I COULD NOT HAVE BEEN HAPPIER WITH HIM. HE ASSISTED ON PUTTING THE ITEM ON MY DOLLY SO I COULD TAKE TO THE PARKING GARAGE TO BE UNPACKED.
THIS WAS A PERFECT EXPERIENCE FROM THE TIME LILI ANSWERED THE PHONE UNTIL THE TIME OF ARRIVAL. I WOULD NOT HESITATE DOING BUSINESS WITH YOU IN THE FUTURE.

THANK YOU AGAIN, NEIL G.



From: Dennis D. H., Lenexa, KS
Date: Wednesday, 4/20/2011 9:36 PM

I received the cabinet & glass top in excellent condition & I'm very pleased with it.

Thank you.



From: Lynn M., Lawton, OK
Date: Tuesday, 4/19/2011 4:51 PM

Garett,
The shipment containing our two nightstands arrived on schedule and in excellent condition. The nightstands had been very securely packed and were undamaged. The driver was courteous and helpful.
The nightstands are beautiful, and we are very pleased with them. We will certainly consider ordering more items from China Furniture Online.

Lynn M.



From: Patricia Z., Decatur, GA
Date: Friday, 4/15/2011 1:53 PM

They did a great job with delivery and I am very happy with the chair.

Patty



From: Gerald C., Strasburg, PA
Date: Thursday, 4/14/2011 8:52 PM

Thank you the item, was recieved today and was excellant. Very fast service n great service, will buy from your company again.



From: Eileen C., Moneta, VA
Date: Thursday, 4/14/2011 2:19 PM

Every thing was satisfactory, they called to make sure someone would be home, came on time. and was very polite. Just love our piece. Eileen C.



From: Nancy R., La Mesa, CA
Date: Thursday, 4/14/2011 12:37 PM

Hi Michael,

The rosewood stool just arrived, in perfect condition. It's beautiful! I'm very pleased and satisfied with the service I received from your company.

Thank you,

Nancy R.



Very organized, great communication re the progress of the order and shipping. Love the piece it is perfect for the location and even nicer than the photo indicated.

By Shopper - Apr 13, 2011 - Google Checkout Reviews



From: Bette W., Oxford, MI
Date: Tuesday, 4/12/2011 5:43 PM

Garett:

The chests were delivered last Friday in good condition. Your service and follow up has been excellent as was the delivery service.

Thank you.

Bette



From: Sheilah K., Monroe Township, NJ
Date: Saturday, 4/09/2011 2:47 PM

The buffet piece is great..Looks good in our home..came in perfect condition...Delivery was very good...We will purchase from you again in the future...Thank You.. Mrs. Sheilah K.



From: Jeanne H., Doylestown, PA
Date: Friday, 4/08/2011 8:05 PM

garret....all went well!!! Box was perfect......did not have time to fully open and place piece b/c I had to leave for NY. Driver for that service was very polite and loaded piece into my car at the end of the driveway. I did call Andrew to thank him!

love you web page and passed it along to a designer friend.....
Thank you again for addressing the issue so promptly,
Jeanne



Great communication, well packaged item and timely shipping.

By Shopper - Apr 8, 2011 - Google Checkout Reviews



From: Jean-Guy S., Boca Raton, FL
Date: Thursday, 4/07/2011 11:48 PM

everything went super and I am very happy with the furniture,

thank you very much



From: Anabella D., Bronx, NY
Date: Tuesday, 4/05/2011 8:29 PM

It took me quite a while to decide for the right fishbowl after many day of research... this item shows exactly the way it is in the picture and is beautifull.... thank you guys Its really exquisite piece..



From: Amelia S., Alexandria, VA
Date: Sunday, 4/03/2011 9:26 AM

Hi,

The delivery service was great. [...] The piece looks GREAT in my living room :) and it was a really nice experience shopping with you. You have wonderful customer service.

Thanks again



From: Carolyn P., Libertyville, IL
Date: Saturday, 4/02/2011 10:11 PM

I received the mirror yesterday....It was packed beautifully and arrived in perfect condition. We love it! It is perfect for our new powder room. Thank you!

Carolyn P.



From: Stewart F., Port St. Lucie, FL
Date: Saturday, 4/02/2011 12:50 PM

Dear Ms. Yi.

The carton containing my order just arrived. Upon opening I found exactly what I had ordered, well packaged against shocks and bumps and in pristeen condition. The "Bowl Planter" is even more beautiful in person than in the picture, (on your web-site), and also with a 3 dimensional quality in the painting of it, (which wasn't evident in the pictire), which was a very pleasant surprise. All-in-all this is a beautiful item and very well done right down to the packaging and shippoing.

Kudos to all who had a hand in it.

Thanks and best regards to all.

Stewart f.



From: Danny & Mary S., Dallastown, PA
Date: Saturday, 4/02/2011 12:40 PM

Our rosewood longevity bedroom set arrived yesterday (king bed, vanity, mirror, bench & night stands). It is absolutely beautiful and the quality is exceptional! The finish is exquisite not only on the outside, but inside the drawers as well!

We would not have been surprised if delivery was late, as we had 4-5" of snow overnight. But they arrived right on time. Your delivery crew was very professional.
They took great care with each piece, unpacked them, placed them where we requested, and polished them! This white glove service was very much appreciated [...].

We were very impressed with your service throughout the transaction, from order to delivery. We would highly recommend your company to anyone. We could not be more pleased, even if we had we bought furniture locally.

We look forward to receiving the bookcase.

Sincerely,
Danny & Mary S.
Dallastown, PA



From: Elna H., Milton, GA
Date: Saturday, 4/02/2011 12:34 PM

Garett

I was very pleased with the delivery company you used to deliver our furniture. The driver was very helpful and the package got here in tact. [...] And last but not least the cabinet is very pretty. Thank you for your excellent service.

Elna H.



From: Vicki S., Hempstead, NY
Date: Friday, 4/01/2011 6:00 PM

The delivery service was excellent - the delivery men were courteous, polite, helpful and professional. Thank you!

Vicki S.



From: Latisha C., Meridian, MS
Date: Wednesday, 3/30/2011 11:09 AM

Hi. Received my merchandise and it is beautifull. Delivery was excellent. Thanks to all.



My new Asian-style jewelry box is even prettier than it was on the website. It's very well, and just beautiful. It really looks great on my extra-long dresser. The shipping was fine and the packaging was excellent. I know I'll be back to China Furniture & Arts--it's fun just looking at their products on line. Thanks

By Shopper - Mar 30, 2011 - Google Checkout Reviews



Great! I enjoyed the variety of items from which to choose.

By Shopper - Mar 28, 2011 - Google Checkout Reviews



From: Shirley J., La Verne, CA
Date: Saturday, 3/26/2011 3:46 PM

Hi Garrett

The third party delivery was on time an the gentleman was very helpful and courteous. I highly recommend him to you. By the way, I love the coffee table. It was worth the wait.

Thanks again.

Shirley



From: Charles B. P., Miami, FL
Date: Wednesday, 3/23/2011 9:18 PM

Dear Garrett:

The floor screen arrived today at 5:00 p.m. and was in perfect condition. It is very beautiful and looks wonderful as an accent piece of furniture among my antiques. Thank you for expediting the delivery. Charles B. P.



From: Trudy B., Oak View, CA
Date: Sunday, 3/20/2011 7:58 PM

Service was timely, friendly and arrived intact. Very pleased and hope to purchase more pieces from you!

Trudy B.



From: Richard R., Greenville, SC
Date: Sunday, 3/20/2011 5:47 AM

The delivery went fine. Thanks for the great packing and everything arrived safely.

Have fun, Rick



From: Susan F., Winnipeg, Canada
Date: Saturday, 3/19/2011 10:53 AM

Hi Garrett,

Thanks for the quick service and for following up regarding the delivery. It was great to be able to track the movement of the crate through The Custom Companies’ on-line tracking. [...]

Thanks very much for the great communication and timely delivery of my order. [...] I am very pleased with your service and would certainly recommend your company to my friends.

Regards,

Susan F.



From: DeAnna H., Cotati, CA
Date: Friday, 3/18/2011 9:22 PM

Garett:

The table arrived today in excellent condition and I'm thrilled with the quality of the table and my experience overall with your company.

I thank you for the quality and care you take in managing your business so that a customer such as myself is so well served. It is more and more unusual in the world to find such an eye to the details of customer service and you all do a very good job.

The delivery company was very good, delivering on time and in the same good condition as in the pictures you sent. The gentleman delivering took the time to help my son carry the table up onto the porch and out of the rain.

Thank you again, I will be more than happy to recommend your company to any friends who admire the beautiful table.

DeAnna H.



From: Sandra M., Beverly Hills, CA
Date: Friday, 3/18/2011 3:59 PM

Just received delivery - Cabinet looks great!!! Delivery Company was great!!!!

Thank you so much for your amazing service and follow-up. Very professional.

Sandra M.



Great process from start to finish. Very happy with the quality of my purchase.

By Shopper - Mar 14, 2011 - Google Checkout Reviews



From: JoEllen M., Oak Forest, IL
Date: Saturday, 3/12/2011 5:15 PM

I just wanted to say that your store and personnel were WONDERFUL. My husband and I have been looking for a nice chinese jewelry box for our daughters - and we found exactly what I wanted at your store. The young woman who helped us was very pleasant and extremely nice. Thank you and we will be back!!!



From: Cheryl B., Bountful, UT
Date: Tuesday, 3/08/2011 10:26 AM

Hi Garett,
The two chests arrived in good condition – and they are truly beautiful. I am impressed with the quality and they are exactly as pictured on the internet.

Thanks,
Cheryl B.



From: Patricia L., Bellevue, WA
Date: Tuesday, 3/08/2011 12:03 AM

Hi Michael,

Just wanted to let you know we are delighted with our cabinet. It is great, as was your service. Garrett called from your company to make sure it was in good condition upon arrival. The packing was done very well so it was in perfect shape.

Again, thank you for your excellent service and products.

Patricia L.



From: Frances M., Doylestown, PA
Date: Monday, 3/07/2011 11:02 AM

Michael,

[...] I’d like to say a big thank you to you Michael, and to the rest of the team at China Furniture. It was such a pleasure doing business with you, you made it seem so effortless and pleasant. Please tell you boss to give you a nice big raise!

Thank again for all your help, you are wonderful.

-Frances



Shipping was prompt. Furniture was packaged very good and everything arrived in excellent condition. The two chests we purchased were of great quality and look beautiful!

By Shopper - Mar 7, 2011 - Google Checkout Reviews



From: Teresa N., Montgomery, AL
Date: Sunday, 3/06/2011 8:39 AM

Good morning, Michael -- Our beautiful chinoiserrie cabinet was just delivered, and we love it. The two gentleman who delivered it were so very polite and courteous, they took great care with the piece and were just delightful. Thank you very much to you all, we do appreciate you. tes



From: Robert H., Smithfield, VA
Date: Saturday, 3/05/2011 7:02 AM

Hello Garett,

The furniture arrived as scheduled by the delivery company. The driver was very courteous and helpful.

Robert



From: Bob N., Cedar Rapids, IA
Date: Friday, 3/04/2011 4:20 PM

Thanks Garett. Arrival complete and stool is in fine shape. Thanks for your attention.
Bob N.



From: Kathleen G., Whitney Point, NY
Date: Friday, 3/04/2011 10:30 AM

I would like to thank all NEMF terminals and drivers who handled my recent shipment of a special oriental desk.
I'm sure it was just another crated box for you; but for me this was something I have saved a long time to get.

I tracked the shipment from the time it left westmont illinois to pittsburgh pa to harrisburg pa to owego ny to my front door. (all in 3 days!)

your service and careful handling of this package insured it arrived with no damage outside or concealed. Your driver, David, from the owego terminal was courteous and helpful with the unloading at my home.

In a day and age where "thank yous" are few and far between, I wanted you to know your quality service does matter and is appreciated by me. Please get the word out to each NEMF terminal who handled by desk.
----------------------------------------------------------
Also a big thank you to Michael Chen, sales and Garett Tam ,shipping dept at china furniture online. Your careful packing of this item made all the difference. I look forward to doing business with you again.

Kathleen G.
Whitney Point, NY



From: Marilyn D., New York, NY
Date: Thursday, 3/03/2011 1:54 PM

Just a note to thank you for the beautiful Chinese Porcelain Dolls I just added to my collection. They are simply wonderful. The details and colors make them very special and bring a smile to my face every time I see them.Marilyn



From: John C., Platina, CA
Date: Wednesday, 3/02/2011 4:48 PM

Hello Lili and everyone at China Furniture and Arts,

I want to let you know that I'm extremely happy with my recent purchase. The jade carving is beautiful, of high quality, and reasonably priced. Thanks for making such treasures available outside of China!

Sincerely,
John C.



I am very pleased with the display cabinet. It is a wonderful design and of quality construction. It exceeded my expectations.

By Shopper - Mar 2, 2011 - Google Checkout Reviews



From: Gayl A., Playa del Rey, CA
Date: Friday, 2/25/2011 6:53 PM

Hello Ms. Yi,

[...] I am pleased with the exceptional customer service and responsiveness that China Furniture and Arts has provided.

Aside from this transaction with CFA, I previously purchased some exquisitely hand-painted wall screens, and I am very happy with the way the elegant screens enhance the ambience of my home.

I will definitely consider CFA for future home décor purchases.

Thank you and your professional team (esp. Michael Chen), for working to ensure a satisfactory resolution.

Best regards,

Gayl A.



From: Bonnie V., Oxford, MS
Date: Wednesday, 2/23/2011 10:56 AM

Well my items have arrived and I have just two things to say....
GREAT JOB
GREAT JOB

The merchandise is precisely as shown on the web site, which doesn’t always happen in life... And in excellent condition.
The delivery young men were not only NICE but did everything as expected and displayed a wonderful attitude and courtesy.

I couldn’t be happier and more satisfied.

Many thanks
Bonnie V.



From: Jerry B. F., Colorado Springs, CO
Date: Tuesday, 2/22/2011 9:43 AM

Thank you for the attention you gave to our furniture order. The finish and overall craftsmanship of the furniture is exceptional especially considering the reasonable cost. Such a combination is hard to find these days. Also, thanks to your attention to detail in the packing, there was no damage whatsoever during shipping.

This furniture is placed in a guest bedroom in an estate and is worthy of its exceptional setting. We are most pleased. We highly recommend ChinaFurnitureOnline.com to anyone looking for an exceptional value. Thank you for making these outstanding products available to us.

Sincerely, Jerry



My experience with them has been excellent.One time that I had a problem with their delivery and I let them know about it......they are pretty quick in trying to resolve the problem.They really care about making the customer happy and satisfied with their purchase.

By Shopper - Feb 20, 2011 - Google Checkout Reviews



From: Susan L. P., Canonsburg, PA
Date: Friday, 2/18/2011 10:14 AM

Our beautiful buffet arrived this morning, perfectly packed and with no damage. [...] we love the buffet itself as well as your customer service [...]

I appreciate very much your sending photos of the packaging and for your good email and phone contacts with me. A plus customer service on your part.

Thank you.

Susan



Furniture was just as represented online. Very beautiful. Delivery and set up was very careful and professional.

By Shopper - Feb 18, 2011 - Google Checkout Reviews



From: Perry Allen D., Plano, TX
Date: Thursday, 2/17/2011 1:28 PM

Thanks to all of your staff for the fine way in which you handled our order. It arrived today, in great shape, and we have your packing and attention to detail to thank for this entire experience. The piece is more than we expected and the whole experience has been wonderfully pleasant. You guys are a breath of fresh air! Good luck to all of you, and our sincere thanks.



From: Kristin U., Indianapolis, IN
Date: Wednesday, 2/16/2011 12:37 PM

Thank you! The stools arrived safe and sound today and are perfect! Thank you for such a smooth transaction.

Sincerely,
Kristin U.



From: Jeannie B., West Columbia, SC
Date: Monday, 2/14/2011 4:36 PM

The service was prompt and the delivery men were very pleasant to work with and took great care with the furniture piece. Additionally, I would highly recommend your company to anyone...we were very pleased with the quality of the console and it was exactly what we wanted.

Thank you,
Jeannie B.



Although delivery was delayed by the winter storms, the furniture arrived and is beautiful. They responded to my inquiry about the delay promptly

By dadocman - Feb 13, 2011 - Google Checkout Reviews



From: Peter P., Boalsburg, PA
Date: Saturday, 2/12/2011 3:01 PM

Michael,

5 stars out of 5 for the services of Michael Chen and the China Furniture and Arts. The furniture is beautiful and met our expectations. Shipping was prompt and on schedule.
In particular, Michael facilitated the transaction in a very professional manner and responded quickly by phone to any questions we had. Highly recommend the company and Michael Chen.
   Many Thanks,
     Peter F. P.



From: John W., Columbus, OH
Date: Friday, 2/11/2011 4:08 PM

Every thing was great!
Delivery was on time, merchandise unpacked, verified/looked over, and packing material picked up.

The delivery men were helpful, careful, and showed concern when handling the furniture and involving our satisfaction of merchandise and service.

No complaints at all.

Thanx,

-- John W.



I love these guys. My mom and dad's 50th wedding anniversary was coming fast and I didn't have mom's gift but I found just what she wanted here and they mailed it to a a.s.a.p. and the gift was just as described and my mom loved it and all is right with the world again. They really saved my bacon, I could not imagine going over there empty handed. My mom’s birthday is in March and I am getting her a tea set from here, she collects them. Thanks guys and gals, you are the greatest.

By Shopper - Feb 11, 2011 - Google Checkout Reviews



Excellent customer service; friendly staff. Product arrived in perfect condition. Lovely, lovely lamp table. Nothing in my city compares to their products. Already ordered another table.

By Shopper - Feb 9, 2011 - Google Checkout Reviews



I LOVE THIS STORE! I've shopped here before and have found nothing but the highest quality in workmanship. The salespeople are extremely polite and helpful and the delivery people the same. In the past I found it difficult to find cabinets with enough depth for electronics storage and voiced that opinion. No problems anymore...all stereo/video equipment now fits into deeper cabinetry. Just wish there were premade openings for the wires!

By Shopper - Feb 9, 2011 - Google Checkout Reviews



From: Arlene G., Pacific Palisades, CA
Date: Saturday, 2/05/2011 9:14 PM

Happy New Year to you, Michael!
It was really a pleasure working with you.
The screen was delivered earlier than we expected and wrapped with such care.
And it is beautiful - it is delicately painted and it looks so sweet.
I look forward to working with you again in the future.
Sincerely,
Arlene G.



From: Elizabeth B., Lakewood, CO
Date: Saturday, 2/05/2011 1:01 PM

Dear Michael,

I received my lamp table today, quickly "ripped" open the box and placed in my living room. Absolutely beautiful, lovely, lovely table; I am grinning ear to ear; I am full of joy. I now have it on display for all to admire and I will gladly refer them to your company. The packaging was superb and box arrived intact. The FedEx man even put it in my garage; what a sweetheart. Thank you again and I look forward to furnishing more rooms in my home with your products from your company .

Elizabeth B.



Very good service and product was just what we expected.

By Shopper - Feb 4, 2011 - Google Checkout Reviews



This review is provided by amazon.com:

5 out of 5: "great deal and good seller fast shipper !! great at wrapping items very safe"

Date: February 3, 2011 - Rated by Buyer: Rafael



From: Mark G., Maumelle, AR
Date: Tuesday, 2/01/2011 3:53 PM

Good job all the way around. My wife loves the furniture and it was delivered safely on time.

Thanks,

Mark G.



My order was somewhat complicated: I ordered a chair and, when it arrived, I decided that the color was too dark, so I ordered a second chair of a lighter color, and therefore wanted to return the first chair and receive credit. Every person with whom I dealt at China Furniture & Arts was friendly, efficient, professional, and as helpful as possible. All my communications were answered efficiently, and the staff at China Furniture did all they could to lessen the impact of my having to pay the return shipping on the first chair I ordered and received - a standard business procedure, even though I don't like it. The chair itself is beautiful, solidly crafted, and a wonderful addition to my living room. Good job!

By Shopper - Feb 1, 2011 - Google Checkout Reviews



Great! Very friendly, and I got my order quickly.

By Mike - Jan 31, 2011 - Google Checkout Reviews



From: Judith V., Charlottesville, VA
Date: Saturday, 1/29/2011 6:55 AM

Ms. Liu,
Everything was delivered in good condition. I have been happy with the level of customer service and quality of furniture your company offers. [...] Thank you.
~Judy



From: Carol T., Jackson, NJ
Date: Friday, 1/28/2011 10:01 AM

The delivery was great. The 2 men were so helpful and even dusted off the furniture! We love our pieces. Thanks.



From: Cly F., New York, NY
Date: Friday, 1/28/2011 5:56 AM
[...] The dresser is beautiful and the delivery team was excellent. Thank you.



From: Robert K., New York, NY
Date: Thursday, 1/27/2011 4:34 PM

What can I say about you guys other than, I LOVE YOU!!!

Great service, great quality, great prices-- the whole enchilada.

Ming chest arrived in perfect condition, exactly on time.

Thanks again,

Robert K.
NYC



From: Lynn H., Campbell, CA
Date: Thursday, 1/20/2011 11:23 AM
Thank you Garett,

I received my coffee table in excellent condition. I am very happy
with the delivery. I will introduce your company to my family menbers and friends.
Please send my best to Micheal who processed the order in a very
efficiency manner.

Thanks again and happy Chinese New Year.
Lynn



From: Scott M., Atlanata, GA
Date: Tuesday, 1/18/2011 9:30 PM
The three items I ordered arrived today in perfect condition. Thank you. I am very very pleased. Scott



From: Leanne R., Medford, OR
Date: Monday, 1/17/2011 5:36 PM

Dear China Furniture,
I wanted to let you know how happy I am with my beautiful hall cabinet. It arrived 1 day early and in absolutely perfect shape. You did a fantastic job packing it-even the driver who delivered it commented on the packing job! I will happily recommend your company to anybody! It is nice to know that there is still quality in this world! Thanks for a beautiful product and a great packing job!
A very happy customer,
Leanne R.



From: Cathy W., Austin, TX
Date: Monday, 1/17/2011 5:20 PM

Attn: Michael Tsang - Sales Consultant
China Furniture and Arts

I just wanted to let you know that I am very pleased with the piano desk that I have received. It is only the second piece of furniture that I have ever ordered on-line and I was concerned about it's arriving without damage. It was delivered in perfect condition; we have never received anything wrapped so well...really impressive care taken to protect the pieces. [...]
Thank you for your help and I will think of you again,

Cathy W.



From: David W., Bisbee, AZ
Date: Thursday, 1/13/2011 5:08 PM
Hello Michael,

Just wanted to let you know that the Chinoiserie Cabinet arrived via FedEx today and that I am very pleased with this beautiful piece of furniture. [...] The detail and color are stunning. And I appreciate how well your people packed it for shipping. Not a scratch or dent on it anywhere. I wish more retailers would follow your company's example.

So, thanks again. China Furniture & Arts is at the top of my shopping favorites list.

Sincerely,

David W.



From: Jeanne D., Englewood, FL
Date: Thursday, 1/13/2011 8:09 AM
The chest arrived in perfect condition and it is just beautiful. Thank you for the care you took in shipping; I would not hesitate to purchase future items from you.
Jeanne



From: Laura S., Breckenridge, CO
Date: Wednesday, 1/05/2011 7:43 PM
The company was excellent to work with and the driver who delivered the table was totally delightful. I hope you will continue to use this company -- they provide superior service.

And, as always, I absolutely love the new table. It blends perfectly with the large chest in the boutique!

Best wishes for a joyful year -- all year,

Laura S.



From: Steve M., Houston, TX
Date: Wednesday, 1/05/2011 5:23 PM
I have just received delivery of the table I ordered. It is as beautiful as the photos. I am very happy with your product, your service, your packaging for shipment, and the service from your delivery agent. [...]

Thank you,

Steve M.



From: Joseph C., Avon, CT
Date: Wednesday, 1/05/2011 6:48 AM
Delivered in fine fashion. Packaging was superior. Love the piece. Even had glass for the top which I love.

Will be looking for a matching sofa table.



From: Carolyn P., Princeville, HI
Date: Thursday, 12/30/2010 9:32 PM
Michael,

It arrived and in one piece. You are excellent customer service. I will deal with your company again and it is because of you.

Thank you,

Carolyn



From: Mike K., Cape Carteret, NC
Date: Friday, 12/24/2010 7:48 AM
To all hands that helped get the table shiped out in a timly manner, I recever it on thur mid after noon and am vary happy with it. merry xmass to all THANKS, MIKE



From: Simon C., Orlando, FL
Date: Thursday, 12/23/2010 8:23 PM
Dear Garett,

We received our beautiful set of living room furniture yesterday. It came without any damage. We were impressed in how well it was packed. It came in time for Christmas. Thank you again for all the help from Michael and Sally. We look forward to future purchases. You have exceeded our expectations.

Regards,
Simon C.
[...]



From: Robert B., Falls Church, VA
Date: Thursday, 12/23/2010 9:57 AM
Dear Michael,

[...] Let me take this opportunity to express my appreciation for the customer-orientation and responsiveness of your service office. I am pleased by the ease with which customers of China Furniture and Arts can contact your service personnel and the courtesy and efficiency[...]. Such service is unusual, in my experience, in mail-order merchandising establishments. I will be happy to continue dealing with your company and to recommend it to other potential customers as well.
Please forward my thanks and compliments to your colleagues with whom I have communicated.


Seasons greetings,
Robert B.



From: Daniel W., Yuma, AZ
Date: Friday, 12/17/2010 7:17 PM
Hello Garett, The delivery was on time and the merchandises arrived in good shape. Thanks for the excellent services. Best regards, Dan



From: Violetta C., New York, NY
Date: Friday, 12/17/2010 1:41 PM



I wish to most sincerely thank you all for handling my purchase and issues associated with it in such a professional fashion.
Will certainly do business again. [...]
Most sincerely,
Violetta C.



Excellent customer service! Great packaging and great price!

By Mary - Dec 16, 2010 - Google Checkout Reviews



From: Walter M., San Antonio, TX
Date: Tuesday, 12/14/2010 7:16 AM

I received my desk yesterday in perfect condition thanks to your packing crew. Many thanks!!!!!!!!!!!!!!!!!!!
walter



From: Barbara. C., Spring Hill, FL
Date: Saturday, 12/04/2010 9:21 AM

JUST WANTED YOU TO KNOW THE FURNITURE WAS DELIVED THIS AM.ALL PIECES DELIVERED IN GREAT CONDITION--I AM VERY PLEASED.
WHEN I WANT TO REPLACE ANY MORE PIECES I KNOW WHERE TO SHOP.
SINCERELY
BARBARA C.



From: B.K. S., Toledo, OH
Date: Thursday, 12/02/2010 4:02 PM

The wall screen and pillows have arrived and they are beautiful. The screen is far more beautiful than photo on site.
Love it! Another delightful purchase from China Furnitue & Arts, one of many. Thank you.



From: Nancy M., Santa Ana, CA
Date: Friday, 11/19/2010 2:23 PM

Everything arrived safely yesterday. Thank you so much! [...] We'll be ordering again soon!



From: Ulysses D. A., Logan, WV
Date: Friday, 11/19/2010 8:06 PM

Hi
The package arrived intact, all items were in perfect condition, and I thank all of you for the excellent service.
Ulysses D. A.



From: Colleen N., Tequesta, FL
Date: Friday, 11/19/2010 2:23 PM

[...] we received the lamp and it was in perfect condition. Thanks so much for all your help, we will definitely order again since your customer service was great. [...]
Colleen



From: Patricia L., Frederick, MD
Date: Thursday, 11/18/2010 10:56 AM

Hi Garett,
The shipment arrived today, thank you. This is my second order with China Furniture and Arts and I am thrilled with everything I've purchased to date. [...]

Thank you very much for your service. You and others I've had contact with at your company have been most helpful.

Kind regards,
Patricia



From: Nancy K., Moreland Hills, OH
Date: Wednesday, 11/17/2010 7:28 PM

Garret ~ rec'd the delivery today, all in good order! We are very happy with the purchase from your company in all respects; the piece arrived in perfect condition, thanks to how well it was packed & delivered :-) I'd be glad to be a reference in the future should you need one. In addition it's what I was hoping it would be.
Cordially,
Nancy K.



From: Carol B., Portland, OR
Date: Wednesday, 11/17/2010 11:33 AM

Hi, I just wanted to let you know that we received the chest on Saturday and are thrilled with it. It is very beautiful and very well made, and it arrived in perfect condition. thanks so much.



Carol B.



From: Joseph O., Moore, TX
Date: Sunday, 11/14/2010 12:42 PM

Thank you for the cushions. They are the correct color and fit and were quickly created and shipped. The fabric is bright and the pattern is perfect.
[...] Again, thank you.

Joseph



From: Lonnie H., Norman, OK
Date: Friday, 11/12/2010 4:31 PM

Just wanted you to know that we received the order and it was in "immaculate" condition. It didn't even have a spec of dust on it. Thanks for the care you commit to in shipping your products.

Lonnie H.



From: Sue W., Killington, VT
Date: Friday, 11/12/2010 10:33 AM

Shipment arrived today. Thanks alot. Everything went according to schedule--you did a good job. Please pass this on to your boss and the shipping department.

Sue W.



From: Richard P., Dunnellon, FL
Date: Thursday, 11/11/2010 3:03 PM

Dear Garett, I received the item as scheduled. Everything went smoothly. I love the piece and will look forward to shopping with you again.



From: Marisol B., Brooklyn, NY
Date: Thursday, 11/11/2010 8:06 AM

Dear China Furniture:

Everything worked out perfect! Thank you for everything. [...] Many thanks.

Best Regards,
Marisol B.



From: Peter K., Waipahu, HI
Date: Wednesday, 11/10/2010 7:06 PM

Dear Garett Tam:
I though the service was better than I expected. The cabinet just arrived. I did a cursory inspection and found no damages. The third party delivery was very good also. I will contact you again after I have a chance to move it into my house. I am impressed by your company's collow through on my order,

Peter K.



From: Nil E., Garden Grove, CA
Date: Friday, 11/05/2010 7:46 PM

Received merchandise in good condition...driver very nice and timely.
thanks.............



From: Susan H., Milton, WA
Date: Sunday, 10/31/2010 1:24 PM

The bed is SO beautiful! I love it!!!

perfect condition, and delivery went fine - placed in bedroom, unpacked, removed debris.

Could not be happier - thanks SO much!

Please thank LiLi for me too.



Great, very professional, pleasure dealing with them.

By Shopper - Oct 30, 2010 - Google Checkout Reviews



The description was accurate. The picture of our purchase was accurate. The communication with the company was excellent. And, we love the cabinet we purchased! A great on-line shopping experience.

By bobj1678 - Oct 28, 2010 - Google Checkout Reviews



From: Elena B., Long Beach, CA
Date: Saturday, 10/23/2010 4:19 PM

Everything arrived in good condition & looks great. Thank you for everything.



From: Josephine E., Kinnelon, NJ
Date: Friday, 10/15/2010 11:01 AM

Delivery was very good. Goods were extremely well packed and we are very happy with the product.
Will definitely order from you again.
Regards,
Josephine E.



From: Tatjana S., Des Plaines, IL
Date: Sunday, 10/10/2010 9:12 PM

We love our new media cabinet! Just as we imagined :)

[...] I thank you again for all your service and your thoughtfulness. The lucky Buddha will be my lucky charm for many, many years to come .. just know I will treasure the gift and the new piece of furniture.

Have a wonderful day!

Warmest regards,

Tatjana



Wonderful. I had to make a last minute change and it was easy as 1-2-3.
The sales woman was very helpful and courteous and the jewelry chest was even more beautiful than pictured on the site. I would definitely buy from this store again.

By Shopper - Oct 7, 2010 - Google Checkout Reviews



From: Heidi M., Sonoma, CA
Date: Wednesday, 9/29/2010 11:19 AM

Just a note to let you know we received our Rosewood TV cart and it came in perfect condition. Your packing was fantastic and easily removed. We are very pleased.



From: Anthony P., Whiting, NJ
Date: Saturday, 9/25/2010 1:17 PM

Thank you and your company for your very efficient handling of my order for
a 10" stand.

It arrived today - packed exceptionally well and in perfect condition.

I am very pleased with the product and your organization.

Thank you so much.

Anthony P.



From: Shirley H., LaSalle, Quebec, Canada
Date: Wednesday, 9/23/2010 8:07 PM

Yes, finally received today. Packed VERY well. Satisfied with merchandise.
Thank you for holding my hand throughout the shipment.
Kindest regards,
Shirley



The order arrived in a timely fashion and in excellent condition.

By Shopper - Sep 22, 2010 - Google Checkout Reviews



From: Brian & Victoria S., Phoenix, AZ
Date: Sunday, 9/19/2010 12:27 PM

We love our dining table set! Thanks for everything.



Over and above communication regarding shipping information. The piece is lovely and really sturdy.
By Maureen - Sep 18, 2010 - Google Checkout Reviews



From: Grace M., Laredo, TX
Date: Tuesday, 9/14/2010 9:25 AM

DEAR MS LILLI, I RECEIVED MY FURNITURE TODAY. OMG! IT IS SO BEAUTIFUL. I AM VERY PLEASED WITH IT AND I WANT TO THANK YOU FOR HELPING ME GET IT WITH YOUR SPECIAL PRICE. [...] AGAIN, THANK YOU. GOD BLESS. RESPECTFULLY YOURS, GRACE M.



From: Marsha H., Hyattsville, MD
Date: Saturday, 9/11/2010 10:32 PM

You guys are the bomb! I am so IMPRESSED!

[...] I wish every company worked as well as you do. I'll make sure to mention China Furniture & Arts to others. It has been a pleasure working with you.

Thanks again for your good work. Have a nice day.

Marsha



From: Thomas F., New Brunswick, NJ
Date: Friday, 9/10/2010 5:46 AM

The piece arrived on time and in good shape. The delivery person was very helpful.

Thank you for the service.

Thomas F.



From: Michelle S., Dallas, TX
Date: Monday, 9/06/2010 12:32 PM

Our order arrived safe and sound. We are very happy with it!

Thanks for your follow up!
Michelle



Excellent customer service in regards to communication and excellent quality in product. Upon shipment sent picture of packaging to ensure it arrived in exactly the same condition. Followed up within hours of delivery to make sure all went well. Would definitely by from again!

By Shopper - Sep 6, 2010 - Google Checkout Reviews



From: Ilga J., Edgewood, WA
Date: Friday, 9/03/2010 11:40 AM

[...] We had a good delivery here; the delivery men were on time, cooperative and courteous...and our chairs are absolutely lovely and exactly what we wanted. Thank you very much.

Cheers,
Ilga J.



From: Shirley J., La Verne, CA
Date: Thursday, 9/02/2010 10:17 PM

I received the delivery today and everything was in excellent condition. [...]
The figurines were even more lovely that the pictures showed. Thank you and I can't wait to see the coffee table now.

Shirley



From: Barbara N., Columbia, PA
Date: Thursday, 9/02/2010 10:13 PM

The vanity sink arrived exactly on time today and the delivery driver was really careful unloading it. My husband and I partially unwrapped it right away since I was so excited to see it. It looks beautiful and the painting on it is very nice. I love it!! [...] Thank you very much for your phone calls about the delivery and also for following up on the delivery process to make sure everything went okay. I'll definitely buy from your website again ... you certainly have wonderful products and great customer service. Thank you again for everything!!

Sincerely,

Barbara N.
Columbia, PA



From: Melissa S. P., Phoenix, AZ
Date: Monday, 8/30/2010 7:58 PM

Everything went very well. Delivery was exactly on time. The furniture looks great. Thank you.



I am very pleased with my purchase. It came in good time, and was wrapped very securely. Will keep them on my shopping list!

By Shopper - Aug 29, 2010 - Google Checkout Reviews



I would definelty make future purchases through China Furniture & Arts Inc. I have received excellent communication and my purchase was delivered with care packing.

By Shopper - Aug 23, 2010 - Google Checkout Reviews



From: Antoinette F., Matawan, NJ
Date: Saturday, 8/21/2010 7:21 PM

I received the jewelry box last week..........thanks it is beautiful!

Antoinette F.



From: Catherine C., Cary, NC
Date: Monday, 8/16/2010 6:39 PM

Hi There!
Just wanted to let you know that I received my items and all of them were wonderful, exactly what I expected.

Thanks you for your assistance.

Best regards,
Catherine



From: Sharon P., Alexandria, VA
Date: Friday, 8/13/2010 10:45 AM

Hi Lili

The Jewelry Armoire arrived and I'm so pleased with it. It's perfect!
Thanks
Sharon P.



From: Christina K., Neosho, MO
Date: Friday, 8/13/2010 8:45 AM

Dear James,

Everything arrived in great condition. I am very pleased.

Thank you,

Christina K.



From: Marcia P., Hermitage, PA
Date: Friday, 8/13/2010 5:29 AM

Our pieces arrived last evening.
We are so pleased with the pieces (lovely) and service.
Thank you!!
Marcia P.



From: Ann Marie D., Chevy Chase, MD
Date: Thursday, 8/12/2010 7:35 PM

The new cabinet arrived yesterday. I am very pleased and look forward to having it in my house for many years.

Thank you for the wonderful service you have given me.
Ann Marie D.



From: Doug R., Atlanta, GA
Date: Thursday, 8/12/2010 1:04 PM

We received our shipment earlier today and I just wanted to thank you for your service. [...]

Cordially.
Doug R.



From: Loretta N., Mason, OH
Date: Thursday, 8/12/2010 11:53 AM

I am writing to express my satisfaction with a silk pillow received on today. The quality is excellent!! It looks exactly like the picture online. The colors are vivid, the fabric is exquisite. We have another item from your store and it is simply wonderful as well. I will purchase again soon!



Excellent service!!! Requested expedited shipping; customer service followed up all the way till the item is delivered. Product is better than I expected, I will definitely recommend this company to all my friends!

By Shopper - Aug 7, 2010 - Google Checkout Reviews



From: Lauren J., Seattle, WA
Date: Friday, 8/06/2010 11:25 AM

The piece was delivered yesterday and all is in order. It's perfect. Thanks! I'll definitely recommend you.



From: Joann W. T., Virginia Beach, VA
Date: Thursday, 8/05/2010 6:18 PM

Dear James,

The table arrived and was superbly wrapped. It is PERFECT in every way. We'll be back. You have won a loyal customer.

Joann



From: Dorothy H., Sacremento, CA
Date: Tuesday, 8/03/2010 7:08 PM

James -
I only wish I could have known about your company many years ago with you working for the company. The piece is beautiful like the picture it was pack very well, you take pride in your customer. that I thank you for



From: Robert V., Peabody, MA
Date: Friday, 7/30/2010 2:52 PM

China Furniture,

The cabinet arrived today and everything looks great. Thank-you very much.

Robert V.



From: Mary H., St. Charles, MO
Date: Tuesday, 7/27/2010 6:34 PM

Dear Lili,

My Grandmother just received her curio cabinet (the early Christmas present!) that you helped me pick out. She was overwhelmed with happiness when she saw it.

I have to say that the level of professionalism by you and your staff is second to none. It is wonderful in this day and age to find a company like yours on the internet. I would gladly recommend your services to anyone.

Sincerely,

Mary H.



From: Joy L., Albuquerque, NM
Date: Thursday, 7/22/2010 11:33 PM

Hi, The delivery com did very good job . Thanks.
Joy L.



From: Diane M., Lincoln, CA
Date: Tuesday, 7/20/2010 5:06 PM

I received my chair, and it's lovely! Diane



Fantastic! Their products are first-class. They are responsive, prompt, and follow-up on their sales via 'phone.

By Shopper - Jul 16, 2010 - Google Checkout Reviews



From: Roxanne T., Bend, OR
Date: Tuesday, 7/13/2010 2:23 PM

Thank you! The Nesting tables arrived this A.M. and they are Great! Thank~You, I will let Friends and Family know what a pleasure it was doing business with you and your Company! Sincerely, R. T. Bend, Oregon



From: Bruce H., Rahway, NJ
Date: Saturday, 7/03/2010 7:03 PM

hello james,the cabinet arrived on 6/30/10 .no damage as it was packed very well.altough not an antique it is truly a beautiful piece.we hope to deal with you again in the future. regards,bruce h.



From: Johnathan P. R., Charleston, WV
Date: Thursday, 7/01/2010 2:48 PM

Dear Chinafurnitureonline.com, I just received a jade vase that I purchased from your site and it is stunning! Absolutely perfect. I look forward to being a regular customer of yours.

A thousand thanks!

Johnathan P. R.



From: Maggie E., Scotland, UK
Date: Thursday, 7/01/2010 1:49 PM

Hi sally ...got my furniture today ...everything was great ,I loved it all . I am one very happy lady . Many thanks for all your help .
Kind regards Maggie



From: Latisha C., Willowbrook, IL
Date: Wednesday, 6/23/2010 10:54 PM

Hi. I just received my chinoiserie secretaire and WOW! It is gorgeous. I can't wait to buy more furniture and decor. Thank you Lili and Michael, your service is outstanding.I couldn't be more satisfied.

Latisha C.



From: Pamela S., Kentfield, CA
Date: Wednesday, 6/23/2010 5:51 PM

Dear James:

Thank you for the follow up email. The merchandise did arrive, yesterday 6/22 at about 6:30 p.m., in good shape, and it looks lovely.

Best regards,

Pamela S.



From: Vicki L., Rochester, NY
Date: Monday, 6/21/2010 7:43 AM

I love my new headboard. The delivery was perfect and the delivery person was very nice in helping me. I will be looking for night stands in the future, so if you carry them I will be a returning customer. Thank you again.

Vicki L.



From: Anne F., Angels Camp, CA
Date: Thursday, 6/17/2010 8:17 PM

The bench arrived yesterday, the 16th and it is just perfect. Thank you so much for your help and the prompt shipping. And my thanks to Lili.

Anne F.



From: Grace M., Laredo, TX
Date: Monday, 6/14/2010 11:47 PM

DEAR MS SALLY: I RECEIVED MY FRAMES TODAY. THEY ARE MORE BEAUTIFUL THEN ANTICIPATED. THEY HAVE PLEASED ME VERY MUCH. IT WAS GREAT DOING BUSINESS WITH YOU AND YOU WILL BE HEARING FROM ME FOR MY NEXT PURCHASE. [...] THANK YOU SO MUCH AGAIN. RESPECTFULLY YOURS, GRACE M.



From: Leslie K., Mill Bay, Canada
Date: Friday, 6/04/2010 2:55 PM

Dear Michael:

The chest just arrived and, once again, it is a complete home run. It is absolutely beautiful, as was the chair we purchased previously. It is much more stunning in person than the photograph on your website was able to convey. Additionally, as was the case with our last purchase, it was packaged meticulously and arrived in perfect condition.[...]

Thank you again,
Leslie K.



From: Marilyn M., Medford, OR
Date: Thursday, 6/03/2010 2:09 AM

Dear Tiffany, Just wanted to let you know i received my beautiful chest today !! It arrived in perfect condition and a day early too. I was so amazed at the care that was taken to wrap it so many times to make sure it arrived in pristine condition. It is every bit as beautiful in person as in the catalog. Actually more so because I can feel the smoothness with my hands and smell the camphor when i lift the lid. i will cherish this beautiful wooden art work as long as i have it. Thanks again for your SUPERB CUSTOMER SERVICE ! I will recommend you anytime I am aware of a need. Kind Regards. Marilyn M.



From: Ron J., St. Helena, CA
Date: Tuesday, 6/01/2010 4:48 PM

We are pleased with the delivery and the product.
Ron J.



From: Ann W. T., Encinitas, CA
Date: Tuesday, 6/01/2010 2:49 PM

Dear James:

We were favorably impressed with the delivery service. They called us in advance to let us know on what day they would come, and gave us a 4 hours window upon request. When they did not arrive during that time, I called, and they told me the driver had been held up, but was in the area and would arrive shortly. He arrived within 30 minutes, and was polite and courteous. As it was curbside service, I did not expect the driver to haul the heavy carton up our very steep driveway to the side patio , which was the first flat place available to set it. He willingly did so, with the help of my husband, and thanked my husband for the slight assistance he rendered.

He treated the cargo respectfully, and I could tell easily that it looked exactly as it had in the photo you sent of the wrapped carton. This enabled me to confidently accept delivery without feeling a need to open the box and look inside. I do not hesitate to recommend that you use this delivery service in the future.

Sincerely,

Ann T.



From: Catherine P., Clarion, PA
Date: Friday, 5/20/2010 2:52 PM

Dear Lili,

I want to commend you on the quality service you provided. The merchandise arrived on the date as promised and between the narrow window. Your delivery personnel were cordial and experienced. My mother is delighted and we both commend you on the excellent service.

Best regards.

Catherine P.



From: Roxanne C., San Jose, CA
Date: Friday, 5/20/2010 11:55 AM

We received the cabinet yesterday - beautiful! Thanks so much.
Roxanne & Chuck



From: William H. F., Athens, OH
Date: Friday, 5/14/2010 1:15 PM

Hi,
I am happy to report that all went perfectly. The chairs are now unpacked, and they seem in great shape, ready to be enjoyed by my guests tomorrow.
Thanks for handling all of this so well. I would certainly recommend your company and products to friends.
Best, Bill.



From: Hope A., Corona, CA
Date: Thursday, 5/06/2010 7:04 AM

we are very pleased with the table it is perfect and the delivery was as well thank you



I received my order promptly and was quite pleased withthe quality.

By Shopper - May 6, 2010 - Google Checkout Reviews



From: Meredith M., Great Falls, VA
Date: Monday, 5/03/2010 1:54 PM

We love the new desk and the delivery went perfectly, thanks for taking care of this for us.

Meredith M.



From: Shannon C., Temperance, MI
Date: Monday, 5/03/2010 9:23 AM

Thank you so much for your excellent shipping & handling service! I received my lovely pedestals on Saturday ?they are worth the wait and beautiful!

Please extend my thanks to Michael my sales professional, who was so patient to help me figure out which pedestal to purchase. He is a very patient and good salesman!

Shannon C.



From: Karen S., Colorado Spring, CO
Date: Thursday, 4/29/2010 9:33 AM

Thank you...be assured we will shop your company first. You have gone out of your way to take care of us. Karen



From: Vicki K., Gastonia, NC
Date: Monday, 4/26/2010 11:37 AM

Michael was my associate when I order the "Double Happiness" ginger
jar. He was very, very helpful. He understood that I needed my order ASAP
and he accommodated my wishes.
I ordered the ginger jar on April 20th and received in tact on April 29th.
It is a wedding gift for my stepson and his wedding is on May 1st and am so
excited about getting it early enough to get it wrapped just the way I want
it to be.

Again, Michael thanks for your help in choosing the stand for it.
Great job!

Vicki H. K.



Superior! Excellent communications. Item well packaged.

By Shopper - Apr 24, 2010 - Google Checkout Reviews



From: Eugene D., Boothwyn, PA
Date: Thursday, 4/22/2010 4:02 PM

Dear James,

We received our tibetan mirror yesterday, 4/21/10, and we love it! It is absolutely beautiful in the location we planned for it. We thank you for your prompt and courteous service, and will be happy to recommend China Furniture and Arts to our friends and neighbors.

Sincerely,

Eugene and Anita D.



From: Shannon N., Tucson, AZ
Date: Thursday, 4/22/2010 2:57 PM

Good Afternoon Lili,

The chest arrived and it is BEAUTIFUL!

Thank you so kindly for your professionalism and quick delivery! I will recommend your site again.

Warm Regards,

Shannon N.



From: Charles C., San Jose, CA
Date: Tuesday, 4/20/2010 11:44 AM

We received the screen yesterday in perfect condition! And even more beautiful than I imagined. Thank you for a flawless online shopping experience!

Charles & Roxanne



Great communication, quick shipment. Arrived in perfect shape. Will definitely do again!

By Shopper - Apr 19, 2010 - Google Checkout Reviews



From: Eleanor C., Miami, FL
Date: Wednesday, 4/14/2010 4:32 PM

Dear James,
Thanks so much for your call, and especially thanks fo rthe email as i couldn't hear correctly your return number to tell you that we were thrilled with our purchase from China Furniture.
everything is just as beautiful as we hoped and arrived in perfect condition.
we are planning to purchase another chair and a tansu chest soon.
thanks you so much again for your prompt call
Kind regards,
Eleanor



From: Mary O., Cape Cod, MA
Date: Tuesday, 4/13/2010 11:39 AM

China Furniture - This is the first time I have bought a piece of furniture on line. I looked into your company that has a wonderful reputation and I read the other testimonials. I could not be happier with my new cocktail table with the glass top. You shipped it beautifully. Michael, my contact was terrific and helpful. I will recommend your company to everyone.
Mary - Cape Cod, Massachusetts



Items on the website are very accurate. I bought an exquisite antique mirror. The way it was described and displayed sounded perfect for what I was planning to do with it ... and IT WAS !! The mirror looks like it belonged to a set with a Chinese cabinet I bought from Cost Plus World Market. The mirror shipped right away and arrived in pristine condition. Very happy with my purchase and very pleased with the customer service. Thank you and bless you.

By Shopper - Apr 1, 2010 - Google Checkout Reviews



From: Arthur T., Nutley, NJ
Date: Wednesday, 3/31/2010 6:22 PM

Attention Michael Tsang
Just wanted to let you know that we received our lovely mother of pearl cabinet today and it is very beautiful and we are very pleased with it.
We hope that we will be able to do business with you again in the near future.

thank you again,
Cathi and Art.



From: Paul M. C., Astoria, NY
Date: Monday, 3/29/2010 10:34 PM

[...] I got the art on Friday, and it is far exceeded my expectations. It's an amazing value, and you guys don't kid around when you pack. Sure took a long time to get through all that packing material, but everything was in perfect shape!

Paul



From: Annise C., Capital Heights, MD
Date: Wednesday, 3/24/2010 1:42 PM

I love my mirror thank you it was packed quite well!!!!



From: Kaye W., Rockwall, TX
Date: Friday, 3/19/2010 11:30 AM

received package on wednesday. thanks for prompt service. very pleased with item



Excellent- it came very fast, was well packed and was exactly as promised

By Kate - Mar 6, 2010 - Google Checkout Reviews



From: Keith C., Palm Beach, FL
Date: Tuesday, 3/02/2010 3:04 PM

I would like to personally thank you for getting our large custom order delivered on time for our party at the Palm Beach Breakers Hotel. Michael in your customer service department was incredibly accommodating, helpful, and knowledgeable. The Blanc de Chine figurines that we ordered for the tables were of superior quality, highly detailed and exceeded our expectations. Bravo!

Keith C.



From: Suzanne T., Hingham, MA
Date: Wednesday, 2/24/2010 10:37 AM

We got it! Love it! Look forward to future orders with you. Many thanks.

Best regards,

Suzanne T.




From: Barry M. S., Bayside, NY
Date: Wednesday, 2/16/2010 6:10 PM

I recently ordered a beautiful cabinet from your company and it arrived today. It's beautiful !- even better than the online picture. I was also very impressed with care taken to ship the item.
Thank you,
Dr. Barry M. S.



From: Walter V., Zurich
Date: Wednesday, 2/11/2010 7:09 AM

Hi Lili

Just wanted to let you know that the shipment arrived in perfect condition and i picked it up today at the airport in Zurich.

We are very pleased with the purchase and would like to thank you for your great servce.

With my best regards

Walter



From: Desmond P., Stockton, CA
Date: Wednesday, 2/10/2010 2:15 PM

Mr. Tam.

Thank You for your professionalism in the delivery of my bed/night stand. I love It. The packaging was amazing. It took my nephew and myself approx 1 1/2 hr to remove it from the packaging death grip(lol).
We knew that the bed and night stand would be intact and in good shape just from looking at how it was packaged and shipped. Impressed.
The Bedroom set is beautiful and a pleasure doing business with you.
We would gladly recommend your company to others. 5star

Thank You,

Desmond P.
Earl P.



From: Lena L., Kirkland, WA
Date: Wednesday, 2/8/2010 12:28 PM

Hello:
We received the coffee table this weekend (Saturday, February 6). Both my husband and I are very pleased with the quality and looks of it. I also want to thank you for your professional way of conducting business, over phone and by follow up emails. We would happily recommend your Company to anyone who asks.
Sincerely
Lena & Mark L.H.



From: Melinda M., Warner Robins, GA
Date: Wednesday, 1/20/2010 4:56 PM

Please forward this email to Lili, Michael and James. We received the two pieces of furniture today in good order and they more beautiful in real life then on your website. We are thrilled and look forward to purchasing more in the future. The crating/packaging was over the top, but the furniture is all in good order. We're so happy! Thank you. Melinda M.



From: Joan F., Eugene, OR
Date: Monday, 1/18/2010 6:47 PM

Dear Garett,

I wanted to let you know the Mongolian Chest and two pieces of wall art were delivered today. They arrived safely and are excellent quality. Again, thank you all at China Furniture for your excellent service.

Joan F.



From: Simon L., Brooklyn, NY
Date: Thursday, 1/14/2010 3:15 PM

James,

Just received yesterday the TV/media cabinet I ordered from you. It is even more beautiful that in the pictures. It has that hand made, real wood look, that makes it look authentic. The wood is one piece cut elm, with natural rough service, that is covered with hand rubbed lacquer. It immediately became a centerpiece of our living room.

You have provided an excellent service and easy communications by E-mail. Delivery was on time without any surprises. It is easy to see that you want to succeed in your customer relationships, and this is why I am writing to you. I seldom recommend to other people people to shop at specific place. But I would recommend your on-line store.

Great product, great service and again, it was an easy transaction.

Simon, from Brooklyn, NY



From: Lyn S., Schwenksville, PA
Date: Thursday, 1/14/2010 8:58 AM

Hope these pictures give you some idea of the wonderful furniture you sent. It just makes a statement in each room. The rooms are not done yet because we hope to surround your wonderful pieces with equally as wonderful art and rugs etc. I am happy with your service as well. The delivery people were very kind and friendly. They were competent and interested as well. They did not leave until each piece was declared perfect. I can't say enough about the antique armoire but you can see for yourself. Thank you Michael; it was all fabulous. And thank you James for reminding me to get this mail out! Love you guys and will refer everyone to y



From: Michael M., Union City, NJ
Date: Tuesday, 1/12/2010 2:20 PM

Hi ChinaFurniture:

My table arrived last night at 9 p.m. on the dot. The delivery people were very friendly and helpful. The table is the most beautiful piece of furniture I've ever seen. It was worth the wait. I'll certainly consider your company in the future if I have other furnishing needs. Please send me any advertisements/offers when/if you have any. Thanks.

Michael M.



The second time I purchased from them. The staff is extraordinary. The service exceptional. I recommend this online store to anyone.

By Shopper - Jan 12, 2010 - Google Checkout Reviews



From: Martha W., Corsicana, TX
Date: Monday, 1/11/2010 6:59 PM

Dear Tiffany-

I received my two lovely chairs today all in perfect order. Thank you for all your help in getting these chairs to me. Please give my regards to Lili and let her know I appreciate her services as well.
Best wishes for a wonderful new year.
Martha W.



From: Jie Z., Davidsonville, MD
Date: Monday, 1/11/2010 12:22 PM

Dear Customer Service,

[...] The drivers have just delivered our dining set. They did a wonderful job. And the dining set is fantastic --- even more beautiful than in the picture. Thanks so much for your outstanding service!

Best regards,

Jie Z.



The quality of the gorgeous rosewood dining room set far surpassed my expectations. The jewelry cabinet is also a lovely piece. All contacts I had with the seller were professional and informative. I would definitely purchase from this seller again, and will recommend them highly!

By DebraJonz - Jan 9, 2010 - Google Checkout Reviews



From: Roberta P., El Cajon, CA
Date: Friday, 1/08/2010 1:16 PM

Hi Lily and Michael et al
My Tansu chest arrived [...]. It is beautiful! and arrived in fine condition. Thanks, thanks, thanks. I love it!! [...]
Roberta P.



From: EJ A., Irving,TX
Date: Saturday, 1/02/2010 12:36 AM

I received the Koi wall panels on the 31st. They are gorgeous, and very well done! I had previously purchased the Crane and Peony wall panels, and I am very happy with them, also. Thanks for offering such beautiful wall art on your website.



From: Carol H., Alexandria, VA
Date: Thursday, 12/17/2009 10:51 PM

Mr. Tsang

My armoire was delivered today. Thank you so much for getting it here safe and sound and well before Christmas. I appreciate that. Your delivery servicemen were prompt, courteous and did a good job with getting the armoire where it was to be placed. Thanks again for your service.

Sincerely, Mrs. H.



From: Dr. Claver E. B., Lopez Island, WA
Date: Monday, 12/14/2009 2:35 PM

Lili,

I have taken delivery of the item. It looks fabulous!!!
My thanks to you and your team for making this possible.

Again, thank you very much.

Dr. Claver E. B.



From: Jerome D., Sacramento, CA
Date: Friday, 12/11/2009 12:51 AM

Dear Lili,I finally received my order.. I am so impressed with the quality of you fine Chinese merchandise. [...] I love your stuff and so does my new house. Also, I was so impressed with the time and effort you shipping department took in carefully warping each item. It is so nice to see attention to detail in a world that has appeares to have lost such great customer service.

My best to you and yours LILI!

Jerome D. in Sacramento Ca



From: Jean F., Toronto, Canada
Date: Thursday, 12/10/2009 3:00 PM

Hi my Friends !
I want to inform you that I have just received the Tang Horse !
It is lovely !
Congratulations to the Chinese Carver !
It's a beautiful horse of the Tang Dynasty
[...]
Thank you very much !
It did arrive in excellent condition !
Greetings from Canada !
Jean
Toronto
Canada



From: Joan P., Fort Worth., TX
Date: Tuesday, 12/08/2009 3:29 PM

Lili and Michael

I received the three legs to my table, got it assembled and it is beautiful. I want to thank both of you for your professionalism and constant assistance [...] all is well, I am happy and thank you again. You have a customer for life. Happy Holidays to you and yours.
Sincerely, Joan P.



Overall experience was as good as it could get...they followed up with shipping updates including pics. of msde. being loaded on truck. msde. arrived on time and was everything it claimed to be and more...

By Shopper - Dec 7, 2009 - Google Checkout Reviews



From: Xin C., Niagara Falls., Ontario Canada
Date: Wednesday, 12/02/2009 8:58 PM

Dear Lili,

We have received the shipment. [...]

Thank you very much for all your time and trouble. The dining set is absolutely beautiful. The movers were also very impressed with the craftsmanship. Mind you, we were not quite sure what to expect. [...]

Yours,

Xin C.



From: Roseann P., Export., PA
Date: Wednesday, 11/25/2009 10:14 PM

Dear Michael,

The night stand arrived last Saturday, and it's lovely. The delivery men were courteous and professional. Thanks for your help, Michael. I look forward to receiving my corner cabinet.

Sincerely,
Roseann P.



From: Sandy S., Olmsted Twp., OH
Date: Monday, 11/23/2009 8:43 AM

Hi Michael,
Please forgive my delay in thanking you for my furniture delivery this past Thursday. It seems that I have just been chasing myself around in circles for a couple weeks.

The clock is gorgeous and looks just right in the corner of my living room, and what can I say about the cocktail table? I am very happy with both of them. Thanks for your help.

The young men who brought them were great, also, in that they were prompt, quick setting up, and explained how to work with the clock. [...]

Thanks, it has been nice doing business with you.

Sincerely,

Sandy S.



From: Sharon C., Temperance, MI
Date: Tuesday, 11/17/2009 6:24 PM

My table arrived yesterday and in perfect condition. I really like it.
Thank you so much.



From: Sally R., Old Orchard Beach, ME
Date: Thursday, 11/12/2009 12:03 PM

Received the chest this morning and it's even more gorgeous than I thought it would be. [...] I'm thrilled with the way everything worked out. Thanks for everything

Sally R.



From: Lindy C., Grand Rapids, MI
Date: Wednesday, 11/04/2009 1:13 PM

Hi Michael Tsang,
I wanted to thank you again for the great service and wonderful step tansu.
The Buddha was a nice touch and thank you. If I need more asian furniture I
will give you a call! Lindy C.



From: Lindy C., Grand Rapids, MI
Date: Wednesday, 11/04/2009 12:47 PM

Dear Michael,
My husband and I want to thank you for your wonderful customer service,
follow up and the actual furniture is great too. I am a commercial interior
designer and have lived in Asia. We traveled to furniture manufacturers
there and the quality of this piece is as good as any I have hand picked
before. Doing business via the internet and over the phone can be a bit
skeptical but you and your company did a fine job in every way. The step
tansu is now gracing our entry in our South Carolina home and is a great
room divider and conversation piece. Now I have to buy more accessories to
place on the steps!!
Thank you and your staff for making this a successful endeavor. Next time
we are in Chicago I am going to come see your show room.

Sincerely,
Lindy



From: Trevor R., North Las Vegas, NV
Date: Wednesday, 10/28/2009 12:23 PM

Dear Lili and Michael,

It was a pleasure to do business with you. Your service and products were proven to be excellent right from the point of order to delivery.

I will recommend your company and products to anyone ordering Asian furniture.

I have completed the request by Google for comments and have rated your business as exceptional.

We are totally satisfied with our Tansu's and wish you every success.

Regards,
Trevor




Excellent experience, information provided promptly, shipped on time, received in excellent condition and quality products.

By Shopper - Oct 26, 2009 - Google Checkout Reviews



From: Gerald A.B., Wildwood, NJ
Date: Friday, 10/23/2009 5:20 PM

It was more than satisfactory. Ideal in every way. The product was better than the picture on their web site and the people who delivered it wiped down the piece of furniture with a rag and it was perfectly clean to begin with. Just for the record, I'm not related to anyone at the company. They just did an excellent job in every way.



From: Sandra S., Olmsted Township, OH
Date: Thursday, 10/22/2009 4:25 PM

Dear Michael,

The furniture arrived this AM, and I am very happy with the service as well as the neat furniture. Thanks for your help. Needless to say I'm REALLY looking forward to the clock and cocktail table arriving now. Thanks again.

Sandy



From: Glenn B., Newark, DE
Date: Thursday, 10/22/2009 1:07 AM

Dear Sir,

The cabinet arrived in excellent condition. It looks marvelous. I will definitely let my friends know where I purchased it.

Sincerely,

Glenn B.



From: Shannon G., Encinitas, CA
Date: Wednesday, 10/21/2009 4:48 PM

Michael,
We received our floor screen and we LOVE it! We are so pleased considering we bought it sight
unseen! [...]
THANK YOU!
Shannon G.



From: Meryl H., St. Louis, MO
Date: Wednesday, 10/21/2009 10:19 AM

Shopping with China Furniture was wonderful...I bought several things; when I had to return something I had no problem; they couldn't have been more delightful to work with and they have an amazing array of everything one could possibly want.



It was more than satisfactory. Ideal in every way. The product was better than the picture on their web site and the people who delivered it wiped down the piece of furniture with a rag and it was perfectly clean to begin with. Just for the record, I'm not related to anyone at the company. They just did an excellent jpb in every way.

By Shopper - Oct 21, 2009 - Google Checkout Reviews



From: Judith A. Z., Oviedo,FL
Date: Thursday, 10/15/2009 3:25 PM

Thank you so much. The shipment arrived yesterday and everything is just
fine.



From: Ronald T. T., Snowflake, AZ
Date: Sunday, 10/04/2009 9:26 PM

It came perfect. The driver was wonderful. Thanks !!! The piece is beautiful !
R T T.



From: Eileen C., Moneta, VA
Date: Monday, 9/28/2009 12:56 PM

Package arrived safe. Love it It matches my other pieces perfectly.
Eileen C.



From: Sontrud M., Bangor, ME
Date: Friday, 9/25/2009 3:19 PM

Thank you.

The item has arrived today in good condition. Thanks a lot.

Best regards
Mrs. S. M.



From: Lynda L., Milford, OH
Date: Friday, 9/18/2009 10:04 PM

My sideboard and mirror arrived in perfect condition and look
marvelous in my dining room. Thanks!



From: Kermit W., Tumwater, WA
Date: Thursday, 9/17/2009 9:32 PM

Lili: Received mirror...many Thanks!!!!!Will probably be in touch soon!!!



From: Linda B., East Hartford, CT
Date: Wednesday, 9/16/2009 3:52 PM

My dining room set and sideboard were just delivered. Trying day for James and for the two delivery men trying to make it up here. The furniture is exquisite and the service was the best delivery service I've had. White glove treatment, set up, cleaned up, took away the boxes. Were kind and patient and did an absolutely terrific job.
Thank you again..it just made my day.

Sincerely,
Linda B.



From: Dulce M., Miami, FL
Date: Sunday, 9/13/2009 4:48 PM

Mr. Will Yu, Shipping Department:

Shipment was duly received on 9/11/09. Merchandise were in A-1 condition. Appreciations and congrats to your shipping crew who did an EXCELLENT and PROFESSIONAL job in preparing and crating the merchandise for shipping, down to the very last and smallest details.

Thank you.



From: Cynthia M., Bethesda, MD
Date: Wednesday, 9/09/2009 1:09 PM

The cabinet arrived today in very good condition and is just lovely!

Cynthia M.



From: Luanne F., Merriam, KS
Date: Friday, 9/04/2009 11:29 AM

My Longevity TV cart arrived yesterday in perfect condition. When we set it
up, everyone was impressed with the quality of construction, the detail
work, and the finish. Thank you very much. I'm sure we will enjoy this
piece for years to come.
Luanne F.



From: Judy M., Houston, TX
Date: Thursday, 9/03/2009 6:58 PM

I received my stool yesterday and want to tell you the packing was
great and the stool is beautiful.I love it! thank you so very
much,Sincerely, judy



From: Bridgette M., Louisville, CO
Date: Thursday, 9/03/2009 3:37 PM

Hello! Just a note to let you know everything arrived yesterday afternoon in perfect condition. Memories of the long wait have melted away as I sit here enjoying our stunning new dining room set and china cabinet. Thanks to everyone for all of your help and especially to you Michael for all of your assistance. Yes you are right, its just beautiful and the exact color we needed. Hope to do more business with you in the future. I will be sure to let all everyone know what a great experience this purchase has been.

Sincerely,
Bridgette M.
Colorado



From: Mary M., Virginia Beach, VA
Date: Tuesday, 9/01/2009 3:20 PM

I received my order, it is beautiful, worth the wait. Thank you

Mary M.



From: Richard W., Victoria, B.C.
Date: Monday, 8/31/2009 9:53 PM

THANK YOU! Everything arrived in perfect condition. Hope to do business with you again.

Regards, Richard W.



From: William S. K., Bloomsburg, PA
Date: Saturday, 8/29/2009 12:00 PM

After placing my order, we changed our mind and wanted to order a different item instead. I called China Furniture and Arts and they promptly cancelled the first order, applied a credit and sent the new item. They confirmed the change my email and shipped the new item well packaged. The item was flawless and in perfect condition when received.



From: Janis, G., Safety Harbor, FL
Date:Thursday, 8/27/2009 1:58 PM

Just a note to say that my beautiful chair arrived yesterday. I was so impressed by your company: the follow through emails were appreciated and the way my chair was packed was wonderful! Thank you! This is my first time ordering from an online company and it proved to be a perfect experience. There is not one mark on my chair and it is just what I was looking for. I will look forward to ordering from you in the future. Thanks again for a rewarding experience. Janis G. work order 9740.



From: Lynn L., San Jose, CA
Date: Thursday, 8/27/2009 3:12 AM

Michael,

I received the planters and they are lovely.

Thank you!

Lynn



From: Mary H., Woodbridge, VA
Date: Wednesday, 8/26/2009 5:29 PM

Thank you -- the box arrived today and I am so very pleased!! It is just lovely. [...]

Thanks again -- Mary



From: Chuan H., Star Tannery, VA
Date: Tuesday, 8/25/2009 2:37 PM

Hi Lili,
Here is my response for your shipping service:

The service was great, and our furniture, which was shipped all the way from
China and packaged meticulously, arrived without a single scratch!

Chuan



From: Catherine C., Los Angeles, CA
Date: Friday, 8/21/2009 1:15 PM

Products exactly as described and quite lovely. Will fit in with my decor, just as expected. Delivery was just as described.



From: Eric Y., Washington, DC
Date: Friday, 8/21/2009 11:30 AM

Quick service, and the item was packaged well with no damage. Item looks even better in person. Excellent.



From: Joan W., Grand Rapids, MI
Date: Thursday, 8/20/2009 6:19 PM

Excellent site and after-order follow up. The table arrived in perfect condition and looked just like the photo from which I ordered it. It was scary to order such a big item over the internet, but my experience with China Furniture & Arts confirmed my best hopes. I would do it again.



From: Curry D., Cary, NC
Date: Thursday, 8/20/2009 4:28 PM

Love, love, love the piece!!! It's more than I could have hoped it would be. Great trucking
company, too!! Thanks so much. Curry



Everything went smoothly with no problems. The piece was just as I expected it to be and arrived undamaged in a timely fashion.

By Shopper - Aug 20, 2009 - Google Checkout Reviews



From: Rita D., Summerfield, NC
Date: Wednesday, 8/19/2009 12:50 PM

I received the mirror this morning. It is just want I wanted. It
arrived in excellent condition. Your shipping department did a great job to
ensure it arrived in perfect condition.

Thanks again.



This store is awesome...they have sooo much and they are extremely friendly and nice to deal with...I will use them again and again. Meryl H[...]

By Shopper - Aug 19, 2009 - Google Checkout Reviews



From: Kim E. D., New Orleans, LA
Date: Monday, 8/17/2009 11:18 AM

Good morning Mr. YU,

FANTASTIC! My step tansu's are great. I really appreciate the customer
service and the delivery. I will be a return customer to your company.

Thanks Again!

Kim



From: James N. Jr., Mason, OH
Date: Saturday, 8/15/2009 10:42 AM

I recently purchased a jade pagoda tower. My original piece arrived at my home, but was somehow damaged when it was shipped. I would like to say, that I was most impressed with the way the item was packaged. I feel the damage was not due to the way the item was packed. The item was securely packed, and the packaging was clearly marked to indicate it should be handled with care. Obviously, every attempt was made by China Furniture and Arts to ship this item so it would arrive unharmed.

When I called to report the damage, I received courteous,prompt, professional attention. This has been evident in both my conversations on the phone and via email correspondence. Your attention to detail and correction of problems is most impressive!

I am pleased with my experience with your company. Thanks for all your courteous, professional responses to my concerns. The jade pagoda tower is a magnificent piece of collectible art! I look forward to purchases in the future.

Respectfully,

James N. Jr.



From: Tamara S., Mesa, AZ
Date: Saturday, 8/08/2009 2:18 PM

Dear Lily and Michael:
Just received my furniture and want to report that everything is perfect! Never purchased furniture online before and frankly, I was a bit worried. You made everything so easy and all went smoothly and in a timely manner. It was pleasure doing business with you!

Sincerely yours,

Tamara S.



From: William P., Sandys Mao, Bermuda
Date: Thursday, 8/06/2009 12:16 PM

Good day Lili,

I received the shipment of furniture yesterday 5th Agust, it is in perfect condition and looks absolutely beautiful. [...]

Regards,

William P.



From: Isabel W., San Francisco, CA
Date: Wednesday, 8/05/2009 9:10 PM

Hi Will,
[...] Thanks again. I will certainly recommend your company to my friends. One friend came today and commented on the beautiful cabinet and when I told her it was a file cabinet, she was amazed! Best, Isabel



From: Marie B., Marietta, GA
Date: Tuesday, 8/04/2009 5:45 PM

Got my chinoiserie secretary yesterday. Delivered on time nice guy
well packed. I love it Great customer service and updates on order Thanks I
will order again.



From: Charles S., Miami, FL
Date: Tuesday, 8/04/2009 12:16 PM

Hi Will

We received yesterday the furnitures....all is perfect
I am locking for some accents and decoration for the suite....
Thank you again

Charles S.



From: Joan W., Grand Rapids, MI
Date: Friday, 7/31/2009 12:16 AM

Will,

My table arrived today in excellent condition, and it is beautiful. You have a very happy customer. Thank you for your expert service.

Joan W.



From: Melissa S., Salem, OR
Date: Thursday, 7/30/2009 5:36 PM

Hello Will,
Just wanted to let you know we recv'd. the new rail yesterday and opened it
today (too hot to do anything yesterday... 108 and no A/C at home or
work!!!!) and it works great! Thank you!
Do you want me to return the other rail or just recycle it here?
Everyone says it is a beautiful work of art, not a dining table! I agree!
Thank you for making my home so beautiful with your fine furniture and for
making it affordable to me.

You rock!

Melissa in Oregon



From: Dr. Laura S., Breckenridge, CO
Date: Thursday, 7/30/2009 4:50 PM

Good afternoon --

I just received the cabinet this afternoon. As Michael Tsang told me -- it is really beautiful and perfect for the planned use. [...]

Sincerely,

Dr Laura S.



From: Arlene M., New York City, NY
Date: Thursday, 7/30/2009 4:35 PM

July 30, 2009

Dear Lilllie and Michael,
I received my TV media cabinet yesterday. It is very elegant, unique and beautiful. It arrived in perfect condition and so very well packed. Thank you for being patient. I was very apprehensive about ordering online. I'm looking forward to my next purchase.
Arlene M., New York City



From: Sharon K., Brooklyn, NY
Date: Wednesday, 7/29/2009 10:57 AM

received the order. it was a pleasure dealing with you and your company.
thank you,
sharon k.



From: Suzette W., Hamilton Parish, Bermuda
Date: Monday, 7/27/2009 3:03 PM

Hello Lili and Michael,
We have set up the furniture and it looks wonderful!

I will be needing additional items in the near future!!
Thanks again for everything

Suzette W.



From: Kermit W., Tumwater, WA
Date: Wednesday, 7/15/2009 11:30 PM

Item got here just fine...thanks for follow up and concern....it is greatly appreciated...and yes I am pleased with the Tibetan Drum. [...] Again thank You!!!!
Kermit



From: Joan J., Silver Spring, MD
Date: Thursday, 7/09/2009 12:41 PM

I received my furniture from your Company. It is very beautiful and
there were no chips or scratches since it was packed so well. I am
very pleased because it looks exactly like the picture on your website.
It is very sturdy and looks expensive.

Thank you,

Joan J.



From: Adrine S., New York, NY
Date: Tuesday, 7/07/2009 8:22 PM

This is in response to the delivery of the dark cherry cabinet that I ordered from your company. It is fabulous and beautiful. Please let your artisans know that I greatly appreciate their work. Thank you.



Awesome. I will be making many many many more purchases from China Furniture and Arts. They have everything I want to decorate my home. The transaction was smooth and website is wonderful. Thank you so much!! Connie

By Shopper - Jul 7, 2009 - Google Checkout Reviews



From: Wallace H., Goldendale, WA
Date: Thursday, 7/02/2009 9:34 PM

Ms. Chou,

Our chest arrived in perfect condition.
Your conscentious packaging was much appreciated.
Thanks for everything!!

Wallace H.



From: Patricia C., Chocowinity, NC
Date: Thursday, 7/02/2009 5:35 PM

Thank you, thank you. You have been very professional with all the changes
and information. I am impressed and will recommend you to my friends. Pat
C.



Great Experience. Easy to browse through all the items available. Very easy to complete transaction and item arrived exactly as indicated. Good timing. No damage on shipped item. Very very well packed.

By Shopper - Jul 1, 2009 - Google Checkout Reviews



From: Doris A., New York, NY
Date: Monday, 6/29/2009 11:21 PM

Dear Sir:

Received the chest yesterday and I am very pleased with it. It fits and compliments the chinoiserie.

Thank You for your kind attention.

Sincerely

Doris A.



From: Robert K., New York, NY
Date: Sunday, 6/28/2009 1:38 PM

Dear Michael Tsang,

Got the chest in good shape.

Thanks for all the great service!

Robert K.



From: Wanda H., Mitchellville, MD
Date:Wednesday, 6/24/2009 6:18 PM

Hi Li Li,

[...] The cabinet is beautiful and works perfectly with the eclectic look we have created--different flavors from different cultures. I'm very happy with it! I will recommend your site to everyone who's looking for these types of products.

Thank you for a great online shopping experience!

Wanda H.



From: Joe K., Chester Spring, PA
Date:Wednesday, 6/24/2009 5:34 PM

Will,
Just so you know, the merchandise arrived today and I opened it up immediately. I was extremely pleased with the general look of the two items I purchased and the quality is superb. [...] Thanks again for your intervention and for the quality of your product line. [...]
Thanks again, Joe K.



From: Annette L., Rochester, NY
Date: Monday, 6/22/2009 5:21 PM

Attention: Lili Chou

Hi Lili:

Just a note to tell you my Ming 2 door Cabinet arrived in wonderful shape and it is just a beautiful piece of furniture for my space.

Thank you for good service and good quality furniture.

Annette L.



From: Janet L., Victoria Australia, Australia
Date: Friday, 6/19/2009 9:28 PM

Dear Customer Service Team

Today Saturday June 20 I have received my Trampling Horse.

This e mail is to confirm that this has occured and also to compliment you -
from Down Under- on your superb service.

Thank you

Janet L.



From: Doris A., New York, NY
Date: Saturday, 6/13/2009 1:05 PM

I have faxed you the reply for my order of the cabinet. I would also like to thank you for taking so good care of me with my china cabinet order. It is a very beautiful piece of furniture. Look great in my living room. [...] Thank you once again for all your kind attention.



From: Maurice & Laurell,S., Grayson, GA
Date:Thursday, 6/11/2009 8:42 AM

Hi - we just received and unpacked the shipment of cushions. They are great and blend beautifully with the dining set and our decor. [...]

Thanks for the super products and service. We will definately come back for more.

Regards

Maurice & Laurelle S.



From: Nancy V., Woodbury, MN
Date: Wednesday, 6/10/2009 1:20 PM

Dear Service Department,
Many thanks for the wonderful delivery service on our order for four dining armchairs. They arrived yesterday and are just what we wanted. The quality is excellent, and we are very pleased with these beautiful chairs. Your delivery and packing was superb, and everything arrived in fine order. We will be certain to recommend your company to all our friends looking for beautiful, quality Chinese items.
Nancy V.



From: Maraquita H., Arlington, VA
Date: Tuesday, 6/09/2009 5:47 PM

Hello,

I wanted to say thank you to everyone involved with work orders 8396 and 9035. All of the items in these two orders are amazing and are of great quality and workmanship.

Your company and everyone involved with the order process and delivery process made my dream of having wonderful oriental furniture in my Virginia residence possible.

Thank you again for all of the assistance and great customer service!!!

Maraquita
Arlington, VA



Wonderful. They had what I wanted and it was shipped quickly.

By Shopper - May 28, 2009 - Google Checkout Reviews



From: Jerry C., Wylie, TX
Date: Friday, 5/22/2009 1:40 PM

Hi

The jewelry armoire arrived this afternoon. It is beautiful! My
compliments to whoever packed it. It was incredibly well done. Getting to
the piece was somewhat like unwrapping a mummy. :>)

Thank you so much for your helpfulness and efficiency.

Jerry



From: Felipe C., Chadler, AZ
Date: Sunday, 5/03/2009 10:47 PM

We received the furniture on Friday May 1st and we are very happy with it. We highly recommend your store.
Thank You
Felipe C.



From: Mr. Clayton A., Stone Mountain, GA
Date: Saturday, 4/18/2009 9:26 PM

Thanks Again,Lili

The chairs are wonderful and look in my kitchen. I can't tell you how happy you made me for the great service you gave me.....[...] You have a customer in me for years to come. Be ordering from your company again very soon. Thanks Again, Lili for all your help in my time of need.

From: Mr.Clayton A.



From: John G., Streator, IL
Date: Tuesday, 4/14/2009 9:33 AM

Dear China Arts:
My order was received Saturday April 11, was in perfect condition and I'am very pleased with the order it was a beautiful piece. Thank-you for all your help in this purchase!
John G.



Excellent service and fast delivery! Unique furniture at a reasonable price.

By Shopper - Apr 7, 2009 - Google Checkout Reviews



Items arrived quickly, well-packed and perfect condition. Thank you.

By Shopper - Apr 5, 2009 - Google Checkout Reviews



From: Judith R., Delray Beach, FL
Date: Tuesday, 3/31/2009 4:09 PM

Hi Lili
The chest is sooo beautiful & arrived in perrrfect condition! Will def
order again from your company in the future.
Many thanks!



Absolutely perfect experience with a FAST turn around time!

By Shopper - Mar 26, 2009 - Google Checkout Reviews



From: Michael M., Hays, KS
Date: Tuesday, 3/24/2009 11:07 AM

[...] I have had many compliments on the beauty and quality
of the Queen Anne style secretary. I want to commend your company on its
excellent business proceedures- we Americans can learn much from our Chinese
friends. mm



From: Kaliq S., Owings Mills, MD
Date: Thursday, 3/20/2009 11:04 AM

I just received my Japanese step tansu and I love it! It is
exactly as described on your website. I am also pleased with the polite
staff and delivery company. Thank you!



From: Jill C., Palm Beach, FL
Date: Thursday, 3/19/2009 1:31 PM

Dear Michael and Will:
Thank you for your effort in getting us our furniture. The 3 pieces are beautiful.
With best regards,
Jill



From: Mary W., Jefferson, WI
Date: Monday, 3/16/2009 6:53 PM

I have my new chinese screen at home and it is beautiful.Iarrived in excellent condition. The delivery man has very polite and even carried it into my apartment on his own. I will anticipate visiting your store in 2 or 3 months and see what next item I might like.
Mary



From: Laurie A., South Mills, NC
Date: Wednesday, 3/04/2009 6:11 PM

We received the console table last Thursday and unpacked it
Friday. It is simply beautiful! We LOVE it! We will definitely be ordering
from you again in the future.



From: Meredith N., New York, NY
Date: Saturday, 2/28/2009 11:21 AM

Hi I received the 2 peices and they look great. Very positive experience dealing with you. Thanks. Meredith



From: Tannis, A, Kamloops, BC Canada
Date:Wednesday, 2/26/2009 1:41 AM

Hi everyone at China Furniture and Arts

My order arrived this morning, as expected, in excellent condition. Fabulous packing job! I have opened one lamp and the jewellery armoire. The other lamp can wait till tomorrow.

Not only are the items precisely as described, the photos online did not even begin to do them justice. Simply gorgeous. Having wanted and waited my entire life for this armoire, well.....just THANKS

I will be ordering again!

Thanks again

Tannis A.



From: Jeannie W., Ashland, VA
Date: Wednesday, 2/23/2009 3:06 PM

I received my order Friday and you were right...these rosewood nesting
tables are beautiful. I have them sitting next to a few pieces of my
Stickley furniture and they look just as beautiful. I am glad I found your
sight.

Jeannie W.



From: Marie M., Canonsburg, PA
Date: Wednesday, 2/23/2009 11:17 AM

I've purchased a chest earlier this year. I love it. I also
appreciated how well it was wrapped. Thank You.



From: Shala F., Chicago, IL
Date: Wednesday, 2/18/2009 9:24 AM

MICHAEL!!!!!

OMG do I love LOVE LOVE freaking LOVE everything!!! Each piece has exceeded my expectations, absolutely stunning!!! I almost want to take the day off from work to just sit and look at it all. I really could'nt be more pleased with you, your fabulous service, your delivery men and of course the furniture and chair. You officially have a customer for life.

THANK YOU AGAIN!!!

Shala



From: Glen S., Stockton, CA
Date: Saturday, 2/07/2009 12:36 PM

Dear Michael,
We have received both the desk and the alter table. They are perfect, and
we couldn't be more pleased. We look forward to the delivery of the
scholar's table, and doing business with you again soon.
Sincerely,
Glen



From: Deena, S. San Jose, CA
Date:Saturday, 2/01/2009 10:37 PM

Hi Michael,

Received my beautiful cabinet and mirror on Friday- Item number MCB29MBG-YW. I have to say it is much nicer in person than I expected. The workmanship is top quality all the way. The glass top is cut perfectly to size. The extra shelves you added are done beautifully! I can now fit all 16 pairs of shoes in this cabinet. Exactly what I wanted.

The packing of the cabinet and mirror could not have been better. Not a scratch anywhere.

Thank you again for your honesty and for making sure I would be happy all the way. You are top notch!!!

Thanks again.
Deena S.



From: Robert G., Deptford, NJ
Date: Tuesday, 1/20/2009 12:18 PM

Hi Lili, I wanted to write you today to thank you for all your help in the purchase of our tables and mirror. You are a true professional and an asset to your company. The quality of your products were beyond our comprehension. They are so beautiful and really enhance our family room immensely. Furthermore, the people in your shipping department did the most fantastic job in packaging and wrapping our furniture. There was not a scratch or blemish in any of the goods as a result of being transported. It was the best packaging that I have ever encountered in all my life. The degree of care they executed was exceptional. You and the people at your company are a class act!
Again, I can not thank you enough. You really made this a pleasurable and fun transaction from start to finish.
Sincerely,
Robert G.



From: Gail N., Belleville, NJ
Date: Tuesday, 1/06/2009 8:11 AM

I just received my furniture from you and it is absolutely beautiful. It was packaged so well not to avoid any damage. Sometimes it's so difficult to order online. Thanks for the good experience.

Gail N.



From: Dr. Susan S., Beverly Hills, CA
Date: Saturday, 1/03/2009 11:09 AM

Hi,
I just opened my package...the cabinet is GORGEOUS.....much more beautiful than the picture conveyed...and after receiving the package I understand why s/h is so $$$$$...this item was packed with wood, and wrapped in plastic, reinforced by thick Styrofoam and thick cardboard boxing..I am veery impressed. [...] I do know that you lost $$ on the s/h..and I do hope that as the economy improves..I will be able to buy from u again.....amazing....

Thank you.....

Sincerely,

Dr. Susan S.



My online purchase went through without any difficulty. The delivery to my home in Pennsylvania was much faster than I had ever imagined it would be.The merchandise is just as represented and I think it was a good value for the price. I am once again reviewing their merchandise online and as soon as I decide on something else to purchase, I will certainly do so. I used the google payment which was very easy to join after I had a bad experience with paypal, whose website would always freeze up on me untill I finally got disgusted and decided to try google . I am glad I did and I will certainly use goolge from now on. Some of these diphead companies like to make things so complicated that it becomes impossible to keep patience with. them and follow their procedures online. All I personally want to do is find something I want and pay for it as fast and easily as possible.

By Shopper - Dec 27, 2008 - Google Checkout Reviews



From: Bruce R., Martinsburg, WV
Date: Thursday, 12/19/2008 4:05 PM

i just want to thank you so much my dragon is just so beautiful! i
love it.again thank you. i'm so happy....



From: Margarita del V., Miami, FL
Date: Thursday, 12/18/2008 6:43 PM

Michael,

I received my piece of furniiture. It is beautiful and you are really great to do business with. Everything went as you said and we are very happy with the piece.

Thanks

Margarita del V.



From: David S., San Jose, CA
Date: Thursday, 12/18/2008 4:19 PM

Hi I just received my rosewood stool it is just perfect and
beautiful I am very satisfied THANK YOU SO MUCH DAVID S.



From: Don J., Moorpark, CA
Date: Tuesday, 12/16/2008 3:45 PM

Hi Lili Chou,

I received the sideboard in excellent condition. I am VERY
pleased with the quality on the construction, and the overall finish, both
inside and out. It was a pleasure to do business with you and your
company, and should I need any further furniture of this type I most
certainly will contact China Furniture.



Thank You,

Don J.



From: Paul L., Franklin, TN
Date: Monday, 12/15/2008 10:37 AM

Lili,

You did a fantastic job in our furniture purchase. We are delighted with our dining room furniture purchase. You are very professional and responsive to our e-mails. We will tell our friends that come to our house and admire the workmanship. Thank you!

Paul



From: Vicki R., Newton, MA
Date: Wednesday, 12/03/2008 3:28 PM

Hi,

My niece loved the jewelry box. and I was VERY impressed w/how well it was
packaged and sent to me.

Thanks a lot for the good service.

-Vicki



quick delivery, beautiful products. they also inquired proactively about a doubt in the order which resulted in a modification that ensured I got exactly what I wanted.

By Shopper - Dec 3, 2008 - Google Checkout Reviews



Excellent service. I received the parcel in excellent condition- it had been packed with extreme care as it was fragile.I had been searching for this item for a while and so I am thrilled to have it decorating my home.
The package was not left at my door(I live in a condo). It required a signature for delivery and I was impressed with that as I enjoy such detail regarding security very much.

By Shopper - Nov 12, 2008 - Google Checkout Reviews



From: Robert M., St Petersburg, FL
Date: Monday, 11/10/2008 11:26 AM

The Pagoda lamps arrived in perfect condition and make a wonderful addition to our home. They are even more beautiful than we imagined. Thank you for your attention to our order.



From: Robert & Caroline L., Apple Valley, CA
Date: Thursday, 11/06/2008 2:18 PM

Dear Customer Service,

Just wanted to let you know that the cabinet arrived today in perfect condition and it was exactly what we had hoped for! We really appreciate the quality workmanship that your company provided us. We are very happy customers.



They were very good with keeping us updated on when our purchase would arrive, great customer service and very professional!

By Shopper - Oct 23, 2008 - Google Checkout Reviews



From: Edna B., El Paso, TX
Date: Monday, 10/13/2008 11:46 AM

I just wanted to let you know, that I loved our new dining room
set. It is even nicer than I thought. The way it was shipped was so
secure. It was received in excellent condition. Thanks.



From: John R., San Clemente, CA
Date: Friday, 9/26/2008 1:39 PM

Attn: Micheal

Everything arrived..well packed and all in good condition. We are pleased.

John R.




From: Jerzy K., Nashville, IN
Date: Thursday, 9/25/2008 1:36 PM

Customer Service Team,
I just wanted you to know that the two chairs I ordered from you got
here in fine shape yesterday. Many thanks, Jerzy



From: Pamela A.F., Wilson, VA
Date: Tuesday, 9/23/2008 9:13 AM

I ordered a Buddha and dragon from you recently and wanted to let you know I
was extremely pleased with the quality of the items and the excellent
packing job you did to assure that nothing was broken during shipment.

I will certainly be ordering from you again.

Thank you so much for a great on-line buying experience!



From: Elaine H., Hackensack, NJ
Date: Wednesday, 9/10/2008 4:26 PM

Hi Lilly,
My furniture was delivered to my house yesterday. It is more beautiful than I could have ever imaged, I just love it. The quality is outstanding! I could not believe how the furniture was packed...it arrived in perfect condition! Shopping at China Furniture Online has been a truly wonderful experience, from first placing the order to delivery, everything went off without a problem. I truly thank you for everything. I will recommend China Furniture Online without hesitation to friends and families. [...]
Again, I thank you.
Elaine H.



The entire buying experience w/ China Furniture and Arts was exceptional!! As a first time buyer with them, that is always of some concern; doing business via the internet with a company you aren't familiar with, even after doing extensive research.

However, my concerns were unfounded with China Furniture and Arts. The excellent photos and descriptions, were exact to what I had ordered and received. The order was processed correctly and expediciously, and I would recommend China Furniture to family and friends. Would I purchase from them again...A resounding YES!!

By Shopper - Sep 6, 2008 - Google Checkout Reviews



From: Jenny E., Branson, MO
Date: Wednesday, 9/3/2008 9:05 PM

THE DRESSER ARRIVED TODAY AND IT IS ABSOLUTELY BEAUTIFUL! THANK YOU!



From: Anthony Y., Niagra Falls, NY
Date: Wednesday, 8/13/2008 3:16 PM

Good day........today I received my order [...] and every item was in excellent shape. You did a great job with your packaging..The lamps are exceptionally nice as is with the screen. I am very pleased with the china furniture and arts company.. THANK YOU ALL......HAVE A GOOD DAY....Anthony Y.



Cabinet was packaged perfectly. Item has great quality. i am very pleased.

By Shopper - Aug 13, 2008 - Google Checkout Reviews



They bend over backwards to please....Very courteous and helpful if you have a question! Recommended!!

By Shopper - Aug 8, 2008 - Google Checkout Reviews



Very happy with product, shipment was very prompt. Will gladly do business with your company again.

By Shopper - Aug 6, 2008 - Google Checkout Reviews



VERY SATISFIED. I ASKED FOR A FASTER DELIVERY AND IT WAS AT MY DOOR IN 2 WORKING DAYS. THANK YOU FOR MAKING THE SURPRISE COME TO FRUITION.

By Shopper - Aug 2, 2008 - Google Checkout Reviews



The whole experience was excellent. The small Chinese table described as a "Barber's Bench" was even prettier than pictured. Delivery was prompt and the packing in styrofoam very professional to avoid damage. I am looking for a larger piece of Chinese furniture and I would definately consider them.

By Shopper - Jul 28, 2008 - Google Checkout Reviews



From: Susan W., Scottsdale, AZ
Date: Saturday, 7/26/2008 1:21 AM

I purchased the black ming jewelry cabinet and was delighted with the entire experience. The cabinet was packed securely and arrived without a scratch. The delivery company that you use in Phoenix is outstanding. They call, schedule the delivery, and are there when they say they will be there. Once unpacked, I knew I had to have another one. Now, we have decided to add to the simple decision to buy the jewelry cabinet and are ordering again. Your company has an excellent collection of china furniture, the product is excellent, and I can see many orders to come. Everything was perfect! We love it, and your company. Susan W.



From: Hannelore S., Ponte Vedra Beach, FL
Date: Wednesday, 7/23/2008 7:03 PM

The Tibetan Desighn Cabinet arrived yesterday- sooner then
expected and is was packaged very well.
The Beauty of it exceeded our expectations.
Hannelore S.



From: Dolores P. L., Spring Lk. Pk., MN
Date: Tuesday, 7/22/2008 1:54 PM

Excellent packaging! The furniture is beautiful and the shipping,
fast. Thanks a trillion for your furniture and jade. I look forward to
buying more jade from you [...] I love everything I purchased from
you. Thanks Lily [...]



Order was handled promptly and correctly. My furniture was as advertised, carefully packed and shipped quickly. I had many questions during the process which were all answered immediately and completely thru emails. A very pleasant transaction and a great company with which to do business. I will buy from them again and would recommend them to my friends.

By Shopper - Jul 17, 2008 - Google Checkout Reviews



From: Maxwell T. G., Santa Barbara, CA
Date: Thursday, 7/10/2008 3:12 PM

The three vases arrived today by FdEx and they were in excellent shape. The
packing was just great! Thanks.

Maxwell T. G



This is the first time I buy from this company and I would buy from them again. Communication was great regarding shipping the item. I got what I paid for and love the item.

By Shopper - Jul 10, 2008 - Google Checkout Reviews



From: Sam & Marilyn M., Pittsburgh, PA
Date: Friday, 7/4/2008 8:32 AM

Hello Lili:
We love our dining room table & chairs! It looks so beautiful. Will forward a photo when room is complete. It was such a blessing we found your store. Your customer service was excellent. Michael was so friendly and helpful. James (regarding delivery) was extremely nice and the delivery men (Marcello & Tomas) were great! First class set up! Impressed with everything! Thanks for making this shopping experience most enjoyable!

Sam & Marilyn M.



From: Julie I., Bennington, VT
Date: Thursday, 6/26/2008 10:14 PM

I recently purchased a Korean Apothecary's chest and Koi Screen.
I am very, very pleased with quality of these items. I wanted you know how
thrilled I am with the purchases.



It was wonderful. Our item is beautiful and it was shipped in a very timely manner. Loved it!

By Shopper - Jun 22, 2008 - Google Checkout Reviews



Item exactly as described, and beautiful! Shipping charges reasonable; the ceramic garden seat I ordered was sent promptly and arrived quickly. China Furniture & Arts even sent tracking info, so I knew when to expect it. Five stars!

By Shopper - Jun 19, 2008 - Google Checkout Reviews



From: Lucy L., M. Tyler, TX
Date: Wednesday, 6/18/2008 10:36 AM

Hi, Lili:
The Tibetan chest arrived in beautiful condition and looks wonderful in our
foyer! I also made it back to Texas in my car with all the pretty things I
purchased while visiting your store. I soooooooo look forward to doing
business with you again! Your father and you are running a terrific
business, and I'm looking forward to being a long-term customer!

Lucy L. M., Tyler, Texas



Great, prompt delivery, well packed, arrived in pristine condition.

By Shopper - Jun 17, 2008 - Google Checkout Reviews



From: Stephen M., New York, NY
Date: Thursday, 6/11/2008 4:43 PM

ordered a Chinoiserie sideboard a while ago as a TV stand and its
great. i was a bit skeptical about ordering furniture without seeing it in
person, but Michael helped me feel good about the order and now we're very
happy with it.



From: Luis R., Bronx, NY
Date: Thursday, 6/05/2008 2:47 PM

Hi. Thank You for the beautiful furniture. I'm always apprehensive at receiving large furniture as I live on a 27 th. floor. But your furniture is not only beautiful but the delivery was swift and painless. I'll surely be ordering from you again. Luis R.



From: Evelyn R., Patterson, NY
Date: Friday, 5/30/2008 9:16 AM

I received my order today. I just wanted to tell you that I have never received a shipment so well packaged. Thank you for taking the time to be so careful. I love the table that I ordered. Thank you very much.

Evelyn



Really glad to find them. I like oriental furnishings and they have just about the only real selection I could locate.

By Shopper - May 14, 2008 - Google Checkout Reviews



Fantastic communication, seamless transaction. Furniture is beautiful.

By Shopper - May 13, 2008 - Google Checkout Reviews



From: Robert G., Plainfiend, IL
Date: Tuesday, 5/06/2008 11:06 AM

Our first visit to your store was Saturday 5/4/2008. We were
totally impressed with the variety and quality of your merchandise. In
addition we were treated so professionally and friendly by Lili Chou. We
love our purchases and will return to your store very soon.



Delivery was fast, well packed and the piece of furniture is beautiful.

By Shopper - May 4, 2008 - Google Checkout Reviews



From: Judy T., Winnsboro, TX
Date: Friday, 5/02/2008 2:57 PM

i received my chest with the ladies today VERY well packaged and
more beautiful than i expected and the price was better than any on line
thanks so much judy



From: Patricia N., Fort Wayne, IN
Date: Thursday, 4/24/2008 5:31 PM

Dear Lili Chou and company,

We received our order today delivered from your store. The sideboard is just beautiful and came in perfect condition, This is the first time I have ordered furniture on line and we could not be more pleased. Thanks again. Everything went as expected.

K and P N. of Fort Wayne In.
4-24-08



From: Meena T., Gainesville, FL
Date: Thursday, 4/24/2008 3:27 PM

Hello Micheal,
Hope you are doing well, we received the shipment and thank you for taking care of the packing it was very well packed. The pieces look great and we are very happy with the shipment.
It was a pleasure doing a business with you and we look forward to visiting your store online and well in Illinois.
Best Regards,
Meena



From: J. S., CA
Date: Wednesday, 4/09/2008 9:24:58 AM

Dear Lili and Company:
   Jeff joins with me in thanking you for all of the telephone time you have given us in making our purchases for our newly remodeled home. It is always frightening to purchase something from a long distance, but you and your company have been remarkable in your assistance and the quality of the merchandise you have sent us thus far.
   We particularly wish to thank those in the packing department for the excellent job they did preparing the chairs and cushions for travel. Even though the quality of the chairs was everything for which we would have hoped, had they been improperly packaged for shipping, they would have arrived damaged. However, this was not the case. Each chair was carefully wrapped in every section, so that any bump would not have been 'fatal' to the pristine quality of the chairs sent. We would like to thank you very much.
   We are so pleased with every aspect of dealing with your company, we have ordered three more chairs to complete the decor of both our dining room and living room......
   We thank you all again for your individual help in getting the furniture to us. We send you our gratitude and respect for the honorable way in which you all have handled this sale. Thank you, Lili. You have been special.


Sincerely,

J. and A. S.



From: Sandy M., Innan, SC
Date: Tuesday, 4/08/2008 2:22 PM

We received our dinning room chairs today. They are very beautiful. I have looked in a lot of places, but these are so much better than any of the other chairs we have seen. They re everything I wanted and more. The inlay is exquisite. Thanks to Mike, Lily and Tim for all your help. Sincerely Sandy M.



From: Kris K., Huntsville, AL
Date: Monday, 4/07/2008 11:16 AM

Lili,

I recieved the rosewood altar cabinet. It looks great and the qualtiy is what I hoped for.

Thanks

Kris



From: Priscilla S S., Cincinnati, OH
Date: Saturday, 3/08/2008 9:47 AM

Received the piece and it is beautiful - we love it. Thank you.



From: Sharon P., Alexandria, VA
Date: Wednesday, 3/5/2008 2:47:33 PM

Hi Lili -

...... I just wanted you to know just how much I love the Tansu TV Entertainment Cabinet. Everyone who's seen it comments on just how gorgeous it is.

Thanks
Sharon P.



From: Shirley T F., Billings, MT
Date: Monday, 3/03/2008 3:21 PM

Hi Lili,

Everything got here fine. Everyone loves the furniture. A few people have asked me for you website and they would like to get some furniture from you. Thank you for packing them so well. Attached are pictures of the furniture in my house and a picture of my entry way. The furniture fit so well in my house. I don't think any other furniture would fit in as well.

Shirley T F.



From: Joann W. T., Virginia Beach, VA
Date: Sunday, 3/02/2008 8:32 PM

The cabinet arrived Friday afternoon and my husband and I couldn't be more pleased! The packing was superb, the delivery was problem-free, and within an hour, this lovely piece had a place in our den. Please accept our thanks for all of your kindnesses and help in making this happen for us. It's always a bit frightening to purchase from a company over the internet for the first time, not knowing what to expect, but you can be certain we will spread your praises to all of our friends and recommend they contact you when they are interested in purchasing rosewood furniture in the future.

Might we suggest that there be some testimonials placed on your web site so that people who are looking will gain confidence and assurance when thinking about purchasing from ChinaFurnitureOnline. Doing so might have a positive influence on your business.

Again, thank you, Lili for everything you have done to help get this lovely piece of furniture to us.

Sincerely,

Joann T.



From: Casey S., Carmel Valley, CA
Date: Friday, 2/15/2008 10:00 PM

I just wanted you to know that my Ming cabinet arrived today.
It was extremely well packed and arrived in perfect condition. I love it. It is just lovely and it is everything I hoped it would be. The construction is very well done and beautifully made. It fits in my living room wonderfully.
Thank you, Cathryn (Casey) S.



From: Suzanne T., Huston, TX
Date: Wednesday, 2/13/2008 5:08 PM

We received today, in excellent condition, the black lacquer sevretary bookcase referenced above. Please convey our appreciation for his courtesy and efficiency to Eric in your sales department and for excellence in packing to Will in your shipping department.

Thank you,
Suzanne T.



I was very pleased with the product and impressed by the shipping methods. Buying furniture online for the first time was concerning to me, but the products were well wrapped and arrived in excellent condition. The chest I purchased is very well made and as gorgeous as I had hoped it would be.

By Shopper - Feb 12, 2008 - Google Checkout Reviews



From: Cheryl P., Winter Springs, FL
Date: Wednesday, 1/30/2008 8:27 PM

I wish to express my sincere compliments to your company on order
#002165-Tansu.This gift was so beautiful and well packed.I will recommend
your co to all,Thank you



From: Bruce G., Silver Spring, MD
Date: Tuesday, 1/29/2008 4:49 PM
Hello,

My order arrived today and it is beyond expectation. Really very nice.
Thanks to the packers for crating it so carefully. ......

Regards,
Bruce G.



From: Robert G., Uniontown, PA
Date: Thursday, 12/20/2007 6:17 PM

Hello, Just a note to thank you for the nice purchase. The jewelry box is beautiful, your communications about this online transaction are excellent, the package was packed exceedingly well, and it was delivered in a timely manner. Thanks much, and I will return to your site again. Merry Christmas, Robert G.



From: Grace C., Hackensack, NJ
Date: Monday, 11/5/2007 3:44 PM

To China Furniture,
I am very pleased w/my recent purchase from your Company. The sink came wonderfully wrapped & nothing was damaged. I love the sink & everyone has asked me where I got it. I have happily recomended your website to many of my friends (& even to some of the designers I was working with). Again, thank you & I will keep your Company in mind for any future purchases.
Regards,
Grace C.



From: Arne B., Amagansett, NY
Date: Friday, January 18, 2008 3:46 PM

Michael- The incredibally beautiful coffee table arrived this AM.
Took us 1/2 hour to unpackage! Extremely pleased, with THANKS! Arne



From: Bob Y., Montgomery, TX
Date: Thursday, 1/17/2008 7:11 AM

Items received yesterday ....well packed with no damages....thanks you
....
regards

Bob Y.



From: E. J. A., Irving, TX
Date: Thursday, 12/20/2007 9:28 PM

Another beautiful purchase received today! Well packed, fast delivery. E. J. A.



From: Jane R., Akron, OH
Date: Tuesday, 12/18/2007 10:15 AM

it just arrived today and it is beautiful! Much better than I ever expected. to be truthful, I expected ----for such a good price---....... I am soooooo pleased and it look lovely in its spot. i had been searching for a porcelain garden seat to replace the one now there (it began chipping and flaking off even though it was expensive 20 years ago). After my long search, I am now so pleased to have my living room look attractive again!

thanks so much!



From: Paula B., Nicholasville, KY
Date: Thursday, 12/6/2007 7:36 AM

Just rec'd my tables...and wanted you to know how absolutely pleased I am!..they are simply beautiful! Love them!!



From: Gaylord K., Sevierville, TN
Date: Tuesday, 12/4/2007 7:10 PM

Michael the piano desk arrived and it is just beautiful. We would not hesitate to recommend you very highly to our friends and relatives. My wife LOVES the desk. It was wrapped better than any furniture we have ever seen. Thank you again for your help.
Gaylord



From: Steven W. B., Victoria, BC
Date: Tuesday, 11/27/2007 10:13 AM
Hello Michael,

As agreed, I am notifying you that my charming Emperor Figures arrived safely yesterday. They were wonderfully packaged and survived the shipping to Canada with no mishap. Once i Have decided where in my collection I will place them, I will send you a photo of the pieces in their new surroundings.

I am very thankful, and look forward to my next visit to the area and my next shopping trip in your gallery of beautiful treasures.

Regards,
Steven W. B.



From: Richard F., Bakersfield, CA
Date: Thu 11/1/2007 5:00 PM

I received my order today. The sideboard was in perfect shape, and packed very well.
It is more beautiful than I expected, the quality is superb and hand painting is exquisite.
China Furniture and Arts is a great place to do business.
Thanks for making it easy and worry free.
Sincerely
Rick F.
Bakersfield Ca



very good service, glass dolls were well protected for shipping, would recommend them

By Shopper - Oct 23, 2007 - Google Checkout Reviews



Very professional company. Did everything over the internet. Would definitely purchase from them again. Lamp is beautiful.

By Shopper - Oct 23, 2007 - Google Checkout Reviews



Very happy and pleased with this company. My jewelry cabinet was so well packed and protected for delivery. The delivery took a little longer then I thought it should have, however when I contacted them about my item, they responded quickly to give me an update.

By Shopper - Oct 21, 2007 - Google Checkout Reviews



From: Peggy M., Sechelt, B.C.
Date: Wednesday, 10/3/2007 9:46 PM

I just received my ming style sideboards # MCA64DBM. I cannot tell you how pleased I am with my order. The service was superb, the quality of the furniture is superb , the shipping was fabulous, it all arrived with no damage in record time. Thankyou so much. I sure am looking fwd to doing business with you in the future. Peggy M.



From: E A., Irving, TX
Date: Wednesday, 9/26/2007 4:48 PM

received the Crane & Peony on gold leaf panels today. They are amazingly beautiful! Thanks for carrying them, and for the super fast and secure shipping!

E. J. A.



From: Frances B., San Diego, CA
Date: Monday, 9/17/2007 4:47 PM

My Rosewood Sofa Table arrived today and it is so lovely! I am so pleased with it! The man from the delivery service was very polite and arrived right on the time they indicated. I have a great deal of oriental furniture which I have collected over the years and I am most pleased with your piece. I did not place it behind my sofa, but in a place where it could be admired. THank you. Frances B.



From: Jim M., Ann Arbor, MI
Date: Wednesday, 9/12/2007 4:05 PM

Lilli, the chairs arrived yesterday and they were in excellent condition.
Very beautiful and a wonderful addition to our Chinese Furniture collection.
Thank you!
Jim M.



From: Thomas Y., San Diego, CA
Date: Friday, 9/7/2007 2:24 PM

Ni Hao Ma Lili,
This is Thomas from San Diego, California. Today I received the shipment for my new Chair and custom corner cabinet along with the Chinesse good luck wall plaque. Thanks for the Good Luck frog as well. Everything looks fantastic! I am glad to have such quality cratfsmenship in my home. From the 6 mirrors I purchased along with everything else was worth the wait and the price. Your service has been flawless and well appreciated. I will certanily do more business
with your company in the future. I will happily recommend your company to everyone that expects great service and excellant quality. Xie Xie Thomas


From The RICH MONK



This delicate item was shipped with great care and arrived in perfect condition. I was kept informed of each step of the processing (order received, order shipped, etc). All in all it was most satisfactory experience.

By Shopper - Aug 17, 2007 - Google Checkout Reviews



From: Fred H., New York, NY
Date: Sat 8/11/2007 4:21 PM

Dear Lili,

The cabinet arrived undamaged - thanks to you!!

I am very, very happy with it and will enjoy it for a long, long time to come certainly.

Thank you so much for all your help.

Regards,
Rick



From: Denise S., Harwich, MA
Date: Sunday, 7/29/2007 10:48 AM

Hi Lili,

I received the cabinet and it is even more beautiful than I'd expected. Thank you for your help with this purchase -- my husband and I are completely thrilled!

-Denise S.



From: Lucille F., Dunedin, FL
Date: Thursday, 7/19/2007 7:10 PM

Thank you very much. The bar arrived and it is beautiful. Thank you for making my first buying experience on line a joy.



From: Betsy S., Steam Boat Springs, CO
Date: Thursday, 7/19/2007 11:41 AM

The chairs arrived in great condition and I love them! Thank you for the fine packing job!

Sincerely,

Betsy S.



From: Elizabeth M., Midvale, UT
Date: Wednesday, 3/14/2007 11:58 PM

I just unpacked my beautiful table. It is gorgeous! Much more than I expected. The picture on the web does not do it justice. Thank you so much! Liz